Sky Outage Report in Mattishall, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Mattishall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and East Dereham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
TV | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Kevin Vincent (@Kjvincent1979) reported from Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Lee Slater (@leeslater1990) reported from Norwich, England
@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Diane Quadling (@Di_Di26) reported from Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Lee Slater (@leeslater1990) reported from Norwich, England
@SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?
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Mark Green (@Monkey_Shocks) reported from Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Caroline Clarke (@canarycaz) reported from Norwich, England
@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Alderson (@tomalderson97) reported
@SkySports please never put Jonatan Overend on tennis coverage again he’s ******* dreadful
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MMABlizzard (@MMABlizzard) reported
@RedCorner_MMA @SkySports Movsar never getting a title shot is diabolical
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CelebHub (@CelebMedia1) reported
Can't get onto @paramountplus for a few days now through @SkyHelpTeam on the terrible Sky Glass. Now missing the VMA's. #skyglass #VMAs
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Diva🇪🇺🇬🇧💙🐝NHS (@divadarlings1) reported
@SkyHelpTeam Utterly hopeless trying to get any help from Sky. Taking money from my account after having left and sent equipment back. 🤬
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Denislov Lietnev (@Denoxyl) reported
@eurofootcom @Carra23 at Skysports is the worst pundit in a vile culture at the network but at CBS Sports he's lively and gives solid football punditry
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J (@jsemps17) reported
@SkySports commentating of the US open final has been so disingenuous. Anybody who actually watched tennis knows sinner hasn't been right since Cincy. It's the worst he has been in years. This isn't a proper contest. Henman just can't help but let his bias show through.
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Notyouagain (@Sarflondoner66) reported
@SkyHelpTeam thinking of upgrading my internet package but the room I use as my office usually cuts off and drops off the Wi-Fi and goes onto 4g. Help please
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DaveJB (@DaveJB1962) reported
@Thom_Cordeiro Jets went down as well, great game just a shame about the score. I got to watch it here on @SkySports
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Paul Williams (@hotspur4545) reported
@SkyUK Absolutely disgusted with the customer service from your incredibly rude members of staff I've received and the poor quality since we 'upgraded' our broadband last month. All you care about is money, money, money. Wouldn't recommend you to anybody.
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Sibella Holland (@Ascoyne) reported
Who is the idiot saying that if you work hard you too can win 5 million dollars by winning the US Open? @SkySports #sinner #alcaraz #tennis