Sky Outage Report in Mattishall, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich, Fakenham and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Megumin 🏳️🌈🇬🇧🇵🇱🇺🇸🇲🇽🇳🇱🇨🇦🇦🇺
(@MeguminSama) reported
@catbaba @noIPv6 @SkyUK BT prioritises v6 for most households now, but it flalbacks to v4 if a site doesn't support
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Handsome Baz
(@GlasgowPotHole) reported
@TheJudg09589559 @SkySports Oh shut ******** up
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Jennifer maria
(@cherrydoll1) reported
@SkyHelpTeam hi my mums contract phone keeps freezing it’s been doing it for weeks now and when it does work it’s really slow it’s completely frozen right now won’t even turn off 🙈
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David Locking
(@LockingDavid) reported
@SkyHelpTeam Have followed every possible link in these pages. Fixed nothing at all. Picture and sound still intermittently freeze. Internet speed is 32mbps, satellite signal is rated as good, all other connections are fine. Sky Q mini box has identical issues. Now what?
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Nigel Cron
(@Nigelcron) reported
from
Cheadle Hulme, England
@SkyHelpTeam your internet service is awful I’ll be going over to BT shortly if you can’t sort it out soon.
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dez
(@DEZ_ALLEYCAT) reported
The agenda on show this morning is quite literally embarrassing #SaturdaySocial absolutely cringeworthy #SkySports you really need to calm down
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Shafwan Saheed #ISupportCorbyn
(@iBiizham) reported
Commentators doesn’t know there is no more runners and they completely forgotten Sri Lankan fans too listen to them. South African commentators sucks. #SAvSL #SkyCricket #SkySports @AzzamAmeen
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Sir Arthur Dayne
(@essays_custom) reported
@vivanagsvegas @HarryHarryshud @SkySports Because you are a foolish idiot
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Adam Foxcroft
(@ADFoxcroft) reported
@SkyHelpTeam Went through the form/test again, and it does now say there’s an issue “outside of my home”. Engineer booked, for “within 5 working days”. Joy.
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Emma
(@EmmaDunlop) reported
@IndexLen @SkyUK Mines has been terrible for months!