Sky

Sky Outage Report in Mattishall, Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Mattishall, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Mattishall, Norfolk, England 02/03/2026 16:35

February 03: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Mattishall, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich, Fakenham, Shropham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomNorwich Phone
United KingdomNorwich Phone
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomFakenham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Mattishall, England

Latest outage, problems and issue reports in Mattishall and nearby locations:

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • ChrisElliott66 Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetoBeta Parth (@TweetoBeta) reported

    @SkyHelpTeam This is absurd, I just got a mail that engineer visi is cancelled. May I know who and why you cancelled the engineer visit and how my connection will be restored? This is the worst service ever #worstservice @ShieldVoC

  • MJ23799994 Mackenzie Williams (@MJ23799994) reported

    @SkyHelpTeam Thank you! I can't find the number to call them as the sky landline is also not working

  • SteveRob1972 Steve Roberts (@SteveRob1972) reported

    @SkyUK So my signal completely disappeared yesterday. Called today and next engineer appt is a week today. Premium price and now double to wait time for an engineer. Not good enough Sky

  • nobodysfool87 Kelly Harvey (@nobodysfool87) reported

    @SkyHelpTeam No don’t do that don’t just pass me off to another damn website I have been through them all just do your job and give me my damn money back I’m not paying for a service I didn’t receive

  • NorthEastLass1 Penny&Lea (@NorthEastLass1) reported

    @SkyHelpTeam The same as first picture above. Using the app it stated issues in my area, again as above. What I don't understand is I have sky boost and if there are known issues you are meant to text me and update me on when it will be fixed etc never got anything. So what am I paying for?

  • Cherxcxo Cherry⁷ (@Cherxcxo) reported

    @SkyHelpTeam fix your WIFI mate @SkyUK

  • EilishCx Eilish Cunningham 卌 (@EilishCx) reported

    @SkyHelpTeam So I’ve never looked for it before but was looking at the app after I had called to see? So I’ve never actually seen it?

  • CieranOBrien Cieran O'Brien (@CieranOBrien) reported

    @SkyHelpTeam Hi, I’m on Sky Q. The app says no issues. But intermittently ITV will break on the sound. It will be between 5-10 minutes and just keep repeating of breaking on the sound.

  • NorthEastLass1 Penny&Lea (@NorthEastLass1) reported

    @SkyHelpTeam Also, the specific issue reported was slow speeds to my hub, so issues are from exchange to my hub on your side

  • sohoneil unbelievable (@sohoneil) reported

    Hi @virginmedia looking at leaving as your prices are now so high been looking @SkyUK and loos lot cheaper than you so big question is after 20 years of been a very loyal customer what can you offer me