Sky Outage Report in Mattishall, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mattishall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mattishall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Mattishall, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich, East Dereham, Fakenham and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| East Dereham |
Phone | |
| Norwich |
TV | |
| Norwich |
Phone | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mattishall, England
Latest outage, problems and issue reports in Mattishall and nearby locations:
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Sam Clark
(@SamClark1985) reported
from
Norwich, England
@SkyHelpTeam Using an ipad. App is upto date and login details are all correct
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JJ 🌈🖤💙😷💉🇵🇸
(@eloguent_pizazz) reported
@SkyHelpTeam Someone has registered an account with you using my email address. I'm now receiving lots of emails from you, including some of their personal details. I'm unable to contact you via your website as it requires me to log in with an account - which I don't have. Help!
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Chris
(@iammozza_) reported
@SkyHelpTeam I have an orange light internet on my sky modem and no internet can you help or give me a number to call?
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Robin
(@robindbb221080) reported
@SkyHelpTeam why do none of your customer service numbers work?
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dave clapson
(@daveclapson6) reported
@Lew_afc @SkySports Liverpool never bid because they can't afford him
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UKBULLDOG007
(@UKBULLDOG0071) reported
@SkySports Did they fix the leaky roof in the stands?
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mark
(@09111007V) reported
@SkyUK Was a customer for a long time but as always the price creeps up and only when u threaten to leave will they offer u a better price. Broadband wasn’t great and now I’ve moved that too. All about the money and less about customers. Sky is a bad service all round now.
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Rebecca Brown
(@rebeccaebrown) reported
And once again we're trapped in the awful, dreadful abyss that is @SkyUK customer service. Day three and we're all about ready to flip our lids.
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Syed Aun Mohammed
(@AunMohammed90) reported
@SkyHelpTeam Hiya, it was working this morning & early afternoon but has now stopped. I understand from the responses to my initial tweet that others in Muswell Hill are also experiencing problems with sky broadband. Can you confirm what the problem is and when it's likely to be resolved?
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KaJinUK
(@KaJin_UK) reported
@ChrisWheatley_ @Transfers @SkySports Hope for his (and Arsenal's) sake he doesn't make a gaff on his first game. Leno's recent inability to wrestle his arm free for Bees 2nd goal I'm no longer a Leno fan. Never imagined I'd see this from a German keeper! It was a foul. If that wasn't impeding the keeper what was?
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Jeff Franklin 🇧🇧🇱🇨
(@j3ff_franklin) reported
@SkyHelpTeam Hi, I can confirm that my broadband was working this morning. If these outages are planned it would be nice to get a notification of some sort, however if they are not planned then experiencing two outages in as many months is not a good ad for your service.