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Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/26/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV
United KingdomPrescot TV
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • ElishaJoanX E💫 (@ElishaJoanX) reported from Birkenhead, England

    @SkyHelpTeam you’re the worst internet provider ever. It’s down every single week. And the money you charge people for your **** service.

  • JamesNimmo0864 James Nimmo (@JamesNimmo0864) reported from Widnes, England

    @SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help

  • mick1704 mick (@mick1704) reported from Liverpool, England

    @SkySports what tge **** are you getting rid off the pundits on the panel for what a big mistake I won't be watching anymore bbc here we come

  • AlunInHope Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @SkySports With help from officials

  • penno1979 david #WTID #NMW (@penno1979) reported from Widnes, England

    @SkyHelpTeam has sky gone down in the Halton area

  • StuJokerJones Stu Joker Jones (@StuJokerJones) reported from Chester, England

    @SkyHelpTeam you have emailed me regarding putting up my price for broadband,yet it still has issues and trying to contact you via phone is impossible Very frustrating as usual

  • Hanhan2822 Han (@Hanhan2822) reported from Rossett, Wales

    Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!

  • GemmaTweets Gemma Cutting (@GemmaTweets) reported from Liverpool, England

    @SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?

  • darren_harvey Darren (@darren_harvey) reported from Wallasey, England

    @SkyHelpTeam Hi, I've lost all internet signal, any issues in my area? CH45 post code

  • tj_millen Tom Millen (@tj_millen) reported from Liverpool, England

    @SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?

  • nickyhughes11 Nicky Hughes (@nickyhughes11) reported from Frodsham, England

    @SkyHelpTeam Thanks but this isn’t very helpful, just generic help

  • clairesergio Claire sergison (@clairesergio) reported from Prescot, England

    @SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.

  • nickyhughes11 Nicky Hughes (@nickyhughes11) reported from Frodsham, England

    @SkyUK our TV can’t play YouTube, it says it’s connected to the WiFi but there’s no internet. What does that even mean!? We pay £100 a month for this service...

  • MrBashe BornBlue! (@MrBashe) reported from Liverpool, England

    @SkySports #Barcelona @TeamMessi that has to be the most embarrassing defeat in champions league history by a country mile, it could of should of been double, Messi needs to move or his career will die a slow death in that team, he was the only who looked a player in that team!

  • CallmeDownsie 🌊 Paul Downes🏰 (@CallmeDownsie) reported from Liverpool, England

    Our #skybroadband is down. Bad weather, apparently. Sort of wrong type of weather. Like leaves. Or snow. Or crap infrastructure. You choose. (L9) #Sky cc @SkyHelpTeam

  • ginaamatoxo Gina (@ginaamatoxo) reported from Birkenhead, England

    @SkyHelpTeam is there a broadband outage in the CH43 area?

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?

  • APATBillShep Bill Sheppard #UTP (@APATBillShep) reported from Liverpool, England

    @SkySports Horrible bastard

  • dantecdavo Dantecdavo (@dantecdavo) reported from Birkenhead, England

    Absolute disgraceful decison by @SkySports to Axe @Phil_Thompson4 @mattletiss7 and Charlie Nicholas, it’s been an institution for 20 years plus and will never be the same again, watch the ratings fall right off now.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • philipbennett__ Philip (@philipbennett__) reported

    @SkyHelpTeam Is it me or is the sound out of sync with the video on Sky Sports Darts/Main Event, seems ok on other channels? I should add, when the adverts are on there are no issues, just the live coverage.

  • skybluebray Jamie Bray (@skybluebray) reported

    @SkyHelpTeam our broadband is down and we can’t seem to contact anyone for help!!!

  • riog29 Ríoghnach Gaga (@riog29) reported

    @patrickmcl21 @SkyHelpTeam Because it literally can’t stupid

  • AndyMullen12 Andy (@AndyMullen12) reported

    Just had the most amazing customer service from an Irish woman named Nicole @SkyUK @sky_support. Total credit! 🍀

  • raheelrazzak__ Raheel (@raheelrazzak__) reported

    @SkyHelpTeam can you tell me what’s being done to resolve the internet outage across Manchester tonight?

  • rosyx_ elinor (@rosyx_) reported

    @SkyHelpTeam it cut off 10 mins later🥲having the problem where I cant download specific programmes, ive followed the forums and your advise on here and reset box etc nothing is working. it just says ‘item unavailable’ and wont even begin to download,fails on 0% but other programmes are fine

  • xBlackenedSky Ash (@xBlackenedSky) reported

    @SkyHelpTeam Why is your Internet down more often than it's on?

  • jason_auburn Jason Auburn (@jason_auburn) reported

    @mjbryant1981 @SkyHelpTeam And are we getting a refund for services not available until you release a fix?

  • timb551 Timmaa (@timb551) reported

    @SkyHelpTeam I’be got an issue with programs not downloading with Download Failed message. Please help

  • paulpaulyuk paulyuk (@paulpaulyuk) reported

    @SkyHelpTeam hi I’m having problems with sky glass as have followed help and software isn’t up todate. Following online guide to update it doesn’t work. Any ideas ? Or is there a dedicated helpline for sky glass fir me as a sky vip.