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Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/02/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • p_williams_0151 Peter Williams (@p_williams_0151) reported from Liverpool, England

    What an absolute waste of time this #SkySports #BOXXER fight night is. 1 round fights. Sky boxing is **** since @EddieHearn ****** off. Shambles

  • PGCE2009 Ben (@PGCE2009) reported from Guilden Sutton, England

    This is such a poor punditry team for a North London derby. All talking over each other. @SkySports

  • J_Miller24 Julia (@J_Miller24) reported from Runcorn, England

    Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!

  • Harkness7 Martin (@Harkness7) reported from Appleton Thorn, England

    @SkyHelpTeam any known issues in Warrington WA4? My mum’s broadband has been in and out all evening @MoragAdamson

  • moggsy100 Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke

  • west9426 Ronald Cross (@west9426) reported from Warrington, England

    @SkyUK I am about to cancel our Sky subscription too expensive and lots on Freeview for

  • paul_james7 knocker (@paul_james7) reported from Birkenhead, England

    @SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible

  • CoopsLCFC Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales

    @SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you

  • laurenditch1996 Lauren Ditchfield (@laurenditch1996) reported from Liverpool, England

    @SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down

  • moggsy100 Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.

  • cherylhoughton5 Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Why is it when you turn sky off at the wall your broadband never comes back on @SkyHelpTeam

  • Phil5103 Philip Sutton (@Phil5103) reported from Liverpool, England

    @SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse???

  • jamie58035702 jamie (@jamie58035702) reported from Liverpool, England

    @SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****

  • cathelizabeth Cat (@cathelizabeth) reported from Penyffordd, Wales

    @SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!

  • Toffeewolfie Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...

  • CoopsLCFC Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales

    @SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back

  • andym1908 Andrew (@andym1908) reported from Warrington, England

    @SkyHelpTeam your customer service and Tech are D*****T .

  • brenclarke67 Bren Clarke 💙 (@brenclarke67) reported from Wallasey, England

    @SkyHelpTeam the number 4 button on my SkyQ remote is not working. All other buttons are working fine. I’ve tried resetting box and also reconnecting remote. Problem is not solved. Please send me a replacement remote

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK & @SkyHelpTeam cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sturuss1990 stuart (@sturuss1990) reported

    @SkySports It would help if you fought a boxer might be more credible then just a thought

  • ipkdrifter Ipk drifter (@ipkdrifter) reported

    @SkySportsNews @SkyZeroOfficial Iv never seen such bullshit in my life. @SkySports stick to sports

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • steven_dimond steven dimond (@steven_dimond) reported

    @SkySports Can we just give him the fight asap so he can get knocked ******** out and disappear back to making videos for impressionable idiots on YouTube?

  • lcfcfrizzy larry (@lcfcfrizzy) reported

    @LeonMckenzie1 @SkySports He will never fight a real boxer with actual boxing background because he knows he will lose

  • jgpollard Josh Pollard (he/him) (@jgpollard) reported

    @SkyHelpTeam Hi, thanks, I have done this. But the issue comes and goes. The test is only picking up that it is now working again. The last few days it's happened a lot. So I need to speak to someone. Could you please provide a number?

  • hannah_joliee Hannah Joliee (@hannah_joliee) reported

    @SkyHelpTeam can someone dm I need some help regarding phone line

  • adyc2016 Ady (@adyc2016) reported

    @SkyHelpTeam No you weren’t willing to help so had to raise via your website. I’ve got a reference if that helps?

  • Djllewe David llewellyn (@Djllewe) reported

    @SkyHelpTeam The trouble is I have a sky account linked to another address but not the one I’m having an issue with

  • thomaspage1983 Pagey (@thomaspage1983) reported

    @SkySports By the sounds of it he's taken a few shots to the head. Poor lad.