Sky Outage Report in Helsby, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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portmanlovesme
(@OwainOhealey) reported
@DavidRo95487354 @SkySports Oh Dave, it's OK. Well look after the poor kids, you look after your little ****** house in the suburbs away from all the scary brown people . You can carry on ************ to Lousie Redknap behind closed doors while your wife holds your hand and you cry about benefit scroungers.
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Colm O'Keeffe
(@Cokeeffe1) reported
What’s with @SkySports getting this American feed.Certainly don’t want to be listening to Brandell Chamblee talking BS.Been very poor all week
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Neil Allardice
(@neil_c_a) reported
@AndyNic9 @SkySports @rydercup It’s utter garbage
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Micky3lack
(@Mickyblack33) reported
@WidowDaddy @MichaelBensonn @SkySports Footwork. Hes as stiff as ****. Fast hands nope. Can box on the Inside. He literally has an uppercut & thats it. Hence ruiz absolutely tearing him to pieces on 'the inside'. & the rematch him being too terrified to fight on the inside with a 30stone blob, a blob wiv faster hands
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Dean Laffey
(@Deano5591Music) reported
@GOLDZEN3 @SkySports Couldn't give a ****, if its a stray. Wouldn't hold an orphan kid like that.
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cni
(@ClaireC11152715) reported
@SkyHelpTeam incredibly disappointed in this service and your courier DPD. Was due a phone today... No delivery. Due an ipad delivery tomorrow and it hasnt even been dispatched!
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Rav
(@rav_landa) reported
@SkyUK why can't I do a live chat to cancel with you guys 😤
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Lee McCaughern
(@LeezoMcC14) reported
@GoonerHillsy @SkySports And never will
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Safc73
(@Safc735) reported
@SkySports C'mon Usyk,Knock the crap out of that piece of ****,90% of the UK fkn hate him,do him good style & make it hurt.👍
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George Azeria
(@azeriafx) reported
@joshpayne619 @BarsnBolts @wtf1official Basically the same in the UK, with Sky TV and NowTV (which is Sky’s streaming service) Although even more expensive, NowTV with SkySports is around £35 last I checked