Sky Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV | |
| Prescot |
TV | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
-
Paul Woodage 🎯
(@ShowcaseDarts) reported
from
Warrington, England
Arsenal very poor tonight A lack of desire, a lack of belief and a lack of Lacazette @SkySports @JamesPearceLFC @LFC #ARSLIV
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
-
Chris Tomlinson
(@C_Tomlinson) reported
from
Liverpool, England
@SkyHelpTeam Do it all the time. Same checks, no faults, do the router routine, same, still just get poor internet or none at all on mobile devices etc etc bored 😴😴😴😴
-
Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
-
Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
-
James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
-
Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@SkyHelpTeam broadband is down is this a known problem in the L14 area in Liverpool?
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
-
Jay
(@jaysmith1878) reported
from
Liverpool, England
@CoppellRob @SkySportsPL @SkySports He’s as bad as Salad
-
Chris Tomlinson
(@C_Tomlinson) reported
from
Liverpool, England
Poor internet @SkyUK does your head in
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
-
Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
-
รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
-
Karl Lewis
(@karl_0) reported
from
Northwich, England
@SkyHelpTeam - Anyone else having issues with most streaming services on #SkyBroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Geraint Herbert
(@Gezitsme) reported
@SkyHelpTeam Hi. Yeah tried that and it didn’t detect any issues unfortunately.
-
Same old Arsenal
(@kingkinlock) reported
@kingfuhad17 @London_Highbury @SkySports Sky sports are slow, they’re usually so far behind what is actually happening.
-
Steve Webb
(@webby104) reported
from
Braunstone, England
@SkyHelpTeam Hi, Not sure what’s going on but everything I try to record on my SKYQ box it is failing with message ‘Failed. Technical fault’ why would this be and how do I fix it?
-
Dode
(@Dodeaitken) reported
@SkyHelpTeam is there an issue with the paramount+ app on sky Q? I keep getting error messages and am unable to watch anything on it, the app works fine through iPad etc
-
Angela Tatum
(@AngelaT55865927) reported
@SkyHelpTeam no broadband. Managed to trouble shoot to get TV working. So no "outage" in the area as previously advised. Neighbours broadband working seems to be an individual household issue. What help is available to resolve this.
-
Dowles
(@KieDowles) reported
@SkyHelpTeam @PeteBrissenden Same problem here, as does everybody else. Been broken for 2 weeks now and still no fix. Haven’t been able to watch any vuelta on my tv. Complete joke
-
lizworkman
(@lizworkman) reported
@SkyHelpTeam Yes for last hour. Summary / it’s all my fault I didn’t cancel properly (I did)
-
Heather Murdoch
(@djdlicious) reported
Appalling wait time for an @SkyHelpTeam agent online. Been waiting since 10:46 am and it’s now almost 12:20. Will someone ever be available to help!?
-
SammySalsa
(@TheSammySalsa) reported
Hi @SkyHelpTeam my contract has now ended and I just want to cancel my TV package - why do you make it so difficult? I have to speak to someone to do it and have been on hold waiting for an agent for nearly 2hours now! Unacceptable!
-
Chelle
(@gyallikechelley) reported
@SkyHelpTeam Hello, my internet drops out on a daily basis and it's not good enough for the price and the fact that I'm a new customer. Can someone look into this or I'll have to go back to Virgin. Thanks.