Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV | |
| Prescot |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyHelpTeam @sky disgraceful service... still no internet and trying to contact other than this tweet is impossible 🥵
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Darren Hunt
(@Darren7372) reported
from
Warrington, England
@SkyHelpTeam Morning, any idea when your email service will be working again. I’m in Warrington. Kind Irish chap@told me it had been up and down for 3 days. Fortunately only went off at 17:15 yesterday for me.
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!
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garethtolley
(@garethtolley) reported
from
Liverpool, England
@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem
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G-Mac
(@GreggMac11) reported
from
Warrington, England
@SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you
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David McMahon
(@davvomacca) reported
from
Wallasey, England
@SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊
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Wireknox
(@wireknox) reported
from
Warrington, England
@lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.
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Ish
(@jeisheeh) reported
from
Liverpool, England
This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk
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Lee Johnstone
(@lee_johnstone84) reported
from
Runcorn, England
@SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience
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Gary Savage
(@sav4efc) reported
from
Liverpool, England
Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!
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Sarah Wetherell
(@sarahwetherell) reported
from
Northwich, England
@SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyUK disgraceful service! No internet for day 2... impossible to complain other than this tweet...
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭
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Charl
(@charl_byrne) reported
from
Birkenhead, England
@SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys
(@weststandred87) reported
@SteveRose1968 @SkySports I've turned the thing off can't do with the crap there comeing out with
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Chloe
(@ChloeMegMeg) reported
@SkyHelpTeam Why am I paying for a service that I’m not receiving?
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Adi leah
(@adiandfran2011) reported
@SkyHelpTeam hi i have changed over to uhd 1 tb sky q box and the box isnt sending a signal to my tv we have to turn both tv and box off and on several times to get a signal
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sady quraish
(@sady_quraish) reported
@SkySports He is the worst manager ever #Oleout
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Michael Parkes
(@efcsnakes) reported
@Maverick_Macca @JayRicho60 @SkySports Lack of funding is destroying the nhs not unvaccinated people you ******* idiot
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Ladi
(@chukwuladi4) reported
@SkySports The useless Saha just added him name to the list of our ex retarded players. IDIOT
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Darren Pennington
(@dcp1976) reported
@SkyHelpTeam my broadband has been down since 11am this morning. When will it be fixed? #notgoodenough
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SK
(@SK32557411) reported
@sarumbear @SkyUK That is not super slow
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Joseph mccarthy
(@Josephm52665488) reported
@SkyHelpTeam you have not replied to my message an hour ago on broadband issues? 10 hours and counting with no information other than ‘known issue’ - who do we escalate to for a proper update please
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Steph
(@stephderby) reported
@SkyHelpTeam Hoddesdon EN11 broadband still down, all day now, its getting a bit of a joke for those attempting to work from home! What’s happening?!