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Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/27/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV
United KingdomPrescot TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Elle_Pee_x Danielle ❤ * (@Elle_Pee_x) reported from Liverpool, England

    @SkyHelpTeam why have I been charged full whack when I had no service for 2 weeks .. 2 engineer visits and a promise my bill would be slashed

  • GAXXERJB Gary Jackson-Burton (@GAXXERJB) reported from Chester, England

    Really frustrated with Sky Broadband. Cannot find a way to contact them and report issues. Sky are hiding behind the help site. Awful, been a customer for a long time and now feel let down. @SkyUK

  • ginaamatoxo Gina (@ginaamatoxo) reported from Birkenhead, England

    @SkyHelpTeam I've recently moved and open reach engineer has failed to turn up. My bill is due tomorrow and I'm being charge for the full month when I'm not using services due to failed appointment can you help

  • Bmlkcann Karl James Cannon* (@Bmlkcann) reported from Liverpool, England

    So the sound from our @SkyUK has gone, and after going through about an hours worth of checks(!) been told we have to wait without sound till the 20th June for an engineer 😡 so much for help for key workers

  • gerry_graceffa Gerry G (@gerry_graceffa) reported from Halewood, England

    @JamesSims1989 @John_pritchardd @SkySports I have family in Aylesbury who support Liverpool probably because we’re up here, I don’t understand why people think you can’t support any team you want for whatever reason

  • daniel_smith93 Daniel Smith (@daniel_smith93) reported from Liverpool, England

    @SkyHelpTeam @LauraMillar87 Having the same issue and have tried on multiple devices

  • Bmlkcann Karl James Cannon* (@Bmlkcann) reported from Liverpool, England

    So the sound from our @SkyUK has gone, and after going through about an hours worth of checks(!) been told we have to wait without sound till the 20th June for an engineer 😡 so much for help for key workers @SkyHelpTeam

  • rigsby913 Mike Davis (@rigsby913) reported from Birkenhead, England

    @ian_pek @SkySports Of course I can, it's shit luck.

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Anyone having problems with @SkyUK in Liverpool #liverpool @SkyHelpTeam

  • scottyrl1978 ian scott (@scottyrl1978) reported from Widnes, England

    @SkyHelpTeam can someone help me with my bill please

  • RyanSJ21 Ryan (@RyanSJ21) reported from Queensferry, Wales

    @SkySports Stupid decision. Lets just cancel life for the next few years ey.

  • gerry_graceffa Gerry G (@gerry_graceffa) reported from Halewood, England

    @nobbypfc @zics77 @SkySports Why do you think Liverpool don’t give a shit about peoples lives

  • Chris_Riley2 Chris Riley (@Chris_Riley2) reported from Warrington, England

    @SeanGam @Chucky2314 @SkySports @jimmy574 Didn’t want the spelling police on my case for as and has! I’d be going down for a long time. 👀

  • keithoneill71 keith (@keithoneill71) reported from Liverpool, England

    @SkySports Dont see a problem playing. I'm still working. At least they're being tested regularly. I've not been tested. Everyone can work except a footballer .

  • SeanTrodden Sean Trodden (@SeanTrodden) reported from Birkenhead, England

    @skytv @SkyUK @sky TV and @sky phonlines are an absolutely DIABOLICAL Service.. in fact EMBARASSING!

  • salford225 🔴⚪️⚫️ (@salford225) reported from Winsford, England

    @SkySports He's a ******* idiot

  • CraigPerkins17 Craig Perkins (@CraigPerkins17) reported from Frodsham, England

    @GNev2 @SouthernSWA1 @SkySports @EFL The proposal allows for an expanded play offs which Tranmere have no interest or benefit in... In my view there would be even less support for a proposal than reprieved Bolton and Southend with them so far adrift.

  • daniel_smith93 Daniel Smith (@daniel_smith93) reported from Liverpool, England

    @SkyHelpTeam I have been trying to upgrade our broadband for a few weeks now and keep getting this message. Are you able to help please.

  • samkrowlett Sam Rowlett (@samkrowlett) reported from Chester, England

    “Enhance the fan experience” just **** off @SkySports It’s watching a tv programme at the end of the day, won’t a proper experience without fans, Football will only be back to me once I’m on a train still hung over from the night before getting a train to some ********.

  • Tittlemouse1985 Thomas (@Tittlemouse1985) reported from Chester, England

    @SkyHelpTeam I’ve already faffed about with that. Moved equipment around, changed broadband channels, unplugged and plugged back in - all of no help! That’s why I checked @WhichUK & tweeted you! I’d call Sky but I think I’d have more chance of winning the @NationalLottery than getting through

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • William40264735 William E (@William40264735) reported

    @SkyHelpTeam is there any issue in the dudley West midlands area as my sky broadband has gone down?

  • marc_mcgeemoore Marc McGee Moore (@marc_mcgeemoore) reported

    @NeilBriogaisean @SkySports What a complete and utter load of p1sh. Garland’s whole game plan since half time in 1st test has been to continually bring ball down in breakdown & stifle any coherent backline play. How the hell is that Townsend’s fault?!

  • JennLHughes_ 🔰 Jenn 🔰 (@JennLHughes_) reported

    @SkyHelpTeam hi, I am getting a no satellite signal of my tv. I have used your service checker and it says there’s no issues. Could you please advise if this is due to the weather or if it’s something I can fix?

  • paulclarke84 Paul Clarke (@paulclarke84) reported

    @ConnorF41160176 @gwood4230 @SkySports It doesn't solve any issues of course, but it does keep the issue in the mainstream, rather than the decades of ignoring it. That is a good thing, and good to see footballers using their global following for equality. To be admired.

  • philip_of_smeg Philip Bolton (@philip_of_smeg) reported

    @SkyHelpTeam Hello. The Sky Store app on my Now TV box no longer keeps me signed in. I have to sign in every visit now. Is there an issue with the app?

  • HawkNooky00 Captain Hawk (@HawkNooky00) reported

    @deano_cpfc72 @davetighe1975 @SkySports Sky have been a huge issue in causing more problems with their ongoing obsession with taking the knee , blm

  • cassa748 Elorac🇬🇧🇬🇧🇬🇧 (@cassa748) reported

    @SkyHelpTeam I tried looking on there, nothing helped as I couldn't use the remote to follow the instructions. I now think it is the remote that is at fault, after unplugging mini box I now have signal, but cannot get out of the Home screen to get full picture. (have tried new batteries too)

  • Bramley1876 Bramley1876 🏆🏆⭐️🏆⭐️🏆⭐️🏆🏆 (@Bramley1876) reported

    @lionsofficial Can’t watch. Like hundreds of thousands of Brits, I don’t have @SkySports and @channel4 edited highlights show is appalling. Having said that, after last weeks turgid performance, Gatland’s poor team selection this weeks will guarantee a test series loss.

  • RRS91718 Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @SkyHelpTeam why is my sky app not working properly. Will not let me see my sky VIP. Second time I have asked. No reply so far

  • ArcOwo Ar-ci-a O-wo (@ArcOwo) reported

    @SkyHelpTeam Can you please resolve the issue in my area… it’s been over 24 hours now… DA18…important meetings have been missed…