Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/04/2025 16:45

December 04: Problems at Sky

Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Wallasey, Chester, Prescot, Warrington, Northwich, Prenton, Widnes and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWallasey Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • SeanAxion Sean (@SeanAxion) reported from Liverpool, England

    @RonnyHaraldseid @SkySports Refs don't change during a game. We want consistency from the same referee, im the same game. That doesn't happen any more because they are all absolutely awful. How Mike Riley still has a job is the real story here.

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @clpblue1 @SkySports You too & remember, support your local team

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.

  • DixiReal The Real Dixi Got 60 (@DixiReal) reported from Ellesmere Port, England

    @SkySports No he’s a crap @JPickford1

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.

  • GPottenger Geoff Pottenger (@GPottenger) reported from Halewood, England

    @SkySports Only if the player that was down was unable to take part in the rest of the game and was stretchered off Not long before lesser talented teams are kicking each other in the head to seek an advantage

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Keep making them bad decisions next weekend ole lad!

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam So this is now another day without the internet? I’ve checked and yes it’s down in my area - any idea what’s causing this and when it will be fixed permanently please as I work from home and this is a real problem. Thanks.

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam Hi, we have had no broadband all afternoon - although it says connected, it isn’t working. Seems to be in our local area. Any help? WA5.

  • MartynF93 Martyn French (@MartynF93) reported from Penyffordd, Wales

    @SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @SkySports Never trust a snake

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!

  • davey7000 John Davey (@davey7000) reported from Widnes, England

    @SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    @SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service

  • RonEfc ron arrowsmith (@RonEfc) reported from Runcorn, England

    @SkySports yet another game we’re the gutless wonders at sky fail to call the referee to account.

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    Can’t believe I’m paying a ton a month for this @SkySports and the rest of the ****!!! Agenda driven driven bullshit!!!! Totally ignoring the games talking points when interviewing conte and Kane the cheat!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Pep the frauds 200th game funded by a **** load of cash.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OakdeneStewart Sandra Stewart (@OakdeneStewart) reported

    @SkyHelpTeam so my saga continues. Sky knows there is an issue & after numerous calls they were sending an engineer ( outdoors). That was a week ago. And now heard nothing and the engineer info has disappeared “ no orders “ showing and just “contact us “yet again. HELP!!!!!

  • MacNama81457427 MacNamara (@MacNama81457427) reported

    @SkySports Stupid person

  • LauraStevoSW Laura Stevo Slimming World (@LauraStevoSW) reported

    @SkyHelpTeam An iPad which is up to date and the sky app freshly updated today! Refreshed Christ know me how many times. Let’s be honest you’ve only got to look on Twitter and Facebook to see this has been a huge issue. Seriously you’ve no idea how much upset this has caused.

  • fprocbat fprocbat (@fprocbat) reported

    @SkyHelpTeam so I get a courtesy call today, asking how I've got on with my skyq on my 1 year anniversary, on the whole fine and a nice call, the girl asked have I had any issues, to which I answered, well the sound cuts out when watching catch up or box sets, technical will

  • Baz_ReCore Baz ReCore (@Baz_ReCore) reported

    @SkySports Its liverpool they are ****. Over ran last season. ****** them up

  • stueyboy_coys stuart (@stueyboy_coys) reported

    What a load of **** @SkySports clinical man crush real sociedad 4 nil ,bale on target as spurs score four against wolfsberger ,jokes from them get your tounge out of utd arse !!!!!!!!

  • LauraStevoSW Laura Stevo Slimming World (@LauraStevoSW) reported

    @SkyHelpTeam @tracykerr81 We are the same Tracy, I find the them constantly asking people to refresh very insulting. Trying to pass the buck, there is clearly an issue and they should have stopped the quiz!

  • AimeeCr87732557 Aimee Crawford (@AimeeCr87732557) reported

    @SkyHelpTeam no internet as usual and no update of outages!! Getting sick and tired of paying for a service that we rarely get to use.

  • Indie_Chana Indie Chana (@Indie_Chana) reported

    @SkyUK Is the worst broadband service! Never a day where it has worked properly!

  • Yesman073 Yesman73 (@Yesman073) reported

    @Peterbojangles @DannyFoxFox @SkySports Touched a nerve!? Every F1 driver doesn't live in their own Country and lots of British drivers before him! but none of the others get the crap Hamilton gets from the likes of you and there's only one thing that's different about Hamilton so you work it out!