Sky Outage Report in Helsby, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Prenton, Widnes, Wallasey, Chester, Bromborough, Warrington, Northwich and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Wi-fi | |
| Prenton |
Wi-fi | |
| Liverpool |
Internet | |
| Widnes |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Adam Barker
(@mradambarker) reported
from
Warrington, England
Are there connection issues in Warrington?! @skybroadband @SkyHelpTeam
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Pedalling For Fun
(@pedallingforfun) reported
from
Northwich, England
@SkyHelpTeam Yes but yesterday was the last straw I’ll be swapping suppliers in the near future. I’ve had more issue with Sky in the 12 months I’ve been with you than I had with my previous supplier in 20 years
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!
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Kate Rogers
(@kela_24) reported
from
Warrington, England
Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.
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Matthew Buck
(@mattyb743) reported
from
Warrington, England
Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@SkySports Never trust a snake
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports Pep the frauds 200th game funded by a **** load of cash.
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sian addison
(@sianaddison) reported
from
Warrington, England
@SkyHelpTeam @cordGR63 No point in going online to check! The tool is down also! Never anything but issues with the service you “supply”
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Pedalling For Fun
(@pedallingforfun) reported
from
Northwich, England
@SkyHelpTeam please can we get an update on when your broadband service will be restored?
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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John Davey
(@davey7000) reported
from
Widnes, England
@SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.
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Kate Rogers
(@kela_24) reported
from
Warrington, England
Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.
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Kate Rogers
(@kela_24) reported
from
Warrington, England
@SkyHelpTeam So this is now another day without the internet? I’ve checked and yes it’s down in my area - any idea what’s causing this and when it will be fixed permanently please as I work from home and this is a real problem. Thanks.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports Keep making them bad decisions next weekend ole lad!
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Dave Barlow
(@DBarlow20) reported
from
Liverpool, England
@SuperAdekola @SkySports I think you’ll find Everton has a huge support in the Liverpool postcode area which was again proven due to Covid restrictions
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Kate Rogers
(@kela_24) reported
from
Warrington, England
@SkyHelpTeam Hi, we have had no broadband all afternoon - although it says connected, it isn’t working. Seems to be in our local area. Any help? WA5.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Sharland 🇷🇸
(@JamesSharland10) reported
@SkySports Absolute **** stirring rubbish
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Reece Dodds
(@reecedodds) reported
@SkyHelpTeam This channel is currently affected by a problem with you satellite signal. When I look in set up my Signal Quality jumps between 50, 60, 70, 80 and 90. Signal strength is 0.
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Jemalki
(@jemalkiinlove) reported
@SkyHelpTeam yes ive been through all of the above, it's still inconsistent we had this problem a week ago and an engineer was already sent out and allegedly fixed it, it has returned and requires yet another engineer my main issue is there is no reliability that this wont keep happening.
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Kristy
(@krispy_nads) reported
@SkyHelpTeam Nope. I was told he’d escalate my complaint and Thursdays call would be listened to (he was lovely and rude and told me he didn’t believe that I was told to use my mobile data in the meantime and would be compensated) He said open reach might come to look at problem tomorrow.
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George Smiley
(@364690) reported
Wimmin's football followed by Ethiopia v Cape Verde. I'm paying SkySports £130/month for this shite. Think it's time to cancel.
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Frank
(@112Europe) reported
@SkySports I trust people can separate a visa issue and the sport of tennis. It's not too hard if you think about it.
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alan
(@montyballs1) reported
@SkySports Why should tennis players and high profile people have different rules? Get the jabs then there wouldn’t be a problem. Without them he is people millions of people at risk.
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Reece Dodds
(@reecedodds) reported
@SkyHelpTeam So when I rebooted it, none of the channels were working, they all had the same error message. Now (15/mins later) they are all working again except STV HD, BBC 2HD and Channel 4 HD which were the problem ones to start with. They all have the same error message.
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Warzone addict
(@WarzoneAddict) reported
@neilminto @SkySports Rainbows fix nothing, they just make you look really f*cking stupid.
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Kurt Hoyle
(@rseHoyle) reported
@SkyUK Why did Sky Mobile contact my 69 yr old Dad telling him you’d taken over o2 and sign him up to a new 12 month PAYG sim only contract? Is this even legal? I assume the contract only kicks in if he activates the SIM card? If not how do I cancel it?