Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/26/2025 05:05

November 26: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV
United KingdomPrescot TV
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyHelpTeam @sky disgraceful service... still no internet and trying to contact other than this tweet is impossible 🥵

  • Darren7372 Darren Hunt (@Darren7372) reported from Warrington, England

    @SkyHelpTeam Morning, any idea when your email service will be working again. I’m in Warrington. Kind Irish chap@told me it had been up and down for 3 days. Fortunately only went off at 17:15 yesterday for me.

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • davemc_exile Dave McCormack (@davemc_exile) reported from Warrington, England

    Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!

  • garethtolley garethtolley (@garethtolley) reported from Liverpool, England

    @SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem

  • GreggMac11 G-Mac (@GreggMac11) reported from Warrington, England

    @SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you

  • davvomacca David McMahon (@davvomacca) reported from Wallasey, England

    @SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊

  • wireknox Wireknox (@wireknox) reported from Warrington, England

    @lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.

  • jeisheeh Ish (@jeisheeh) reported from Liverpool, England

    This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk

  • lee_johnstone84 Lee Johnstone (@lee_johnstone84) reported from Runcorn, England

    @SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience

  • sav4efc Gary Savage (@sav4efc) reported from Liverpool, England

    Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!

  • sarahwetherell Sarah Wetherell (@sarahwetherell) reported from Northwich, England

    @SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyUK disgraceful service! No internet for day 2... impossible to complain other than this tweet...

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭

  • charl_byrne Charl (@charl_byrne) reported from Birkenhead, England

    @SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • weststandred87 Rhys (@weststandred87) reported

    @SteveRose1968 @SkySports I've turned the thing off can't do with the crap there comeing out with

  • ChloeMegMeg Chloe (@ChloeMegMeg) reported

    @SkyHelpTeam Why am I paying for a service that I’m not receiving?

  • adiandfran2011 Adi leah (@adiandfran2011) reported

    @SkyHelpTeam hi i have changed over to uhd 1 tb sky q box and the box isnt sending a signal to my tv we have to turn both tv and box off and on several times to get a signal

  • sady_quraish sady quraish (@sady_quraish) reported

    @SkySports He is the worst manager ever #Oleout

  • efcsnakes Michael Parkes (@efcsnakes) reported

    @Maverick_Macca @JayRicho60 @SkySports Lack of funding is destroying the nhs not unvaccinated people you ******* idiot

  • chukwuladi4 Ladi (@chukwuladi4) reported

    @SkySports The useless Saha just added him name to the list of our ex retarded players. IDIOT

  • dcp1976 Darren Pennington (@dcp1976) reported

    @SkyHelpTeam my broadband has been down since 11am this morning. When will it be fixed? #notgoodenough

  • SK32557411 SK (@SK32557411) reported

    @sarumbear @SkyUK That is not super slow

  • Josephm52665488 Joseph mccarthy (@Josephm52665488) reported

    @SkyHelpTeam you have not replied to my message an hour ago on broadband issues? 10 hours and counting with no information other than ‘known issue’ - who do we escalate to for a proper update please

  • stephderby Steph (@stephderby) reported

    @SkyHelpTeam Hoddesdon EN11 broadband still down, all day now, its getting a bit of a joke for those attempting to work from home! What’s happening?!