Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/02/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Wallasey, Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes and Bromborough.

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City Problem Type Report Time
United KingdomWallasey Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • charl_byrne Charl (@charl_byrne) reported from Birkenhead, England

    @SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks

  • sav4efc Gary Savage (@sav4efc) reported from Liverpool, England

    Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.

  • GreggMac11 G-Mac (@GreggMac11) reported from Warrington, England

    @SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • sarahwetherell Sarah Wetherell (@sarahwetherell) reported from Northwich, England

    @SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.

  • garethtolley garethtolley (@garethtolley) reported from Liverpool, England

    @SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem

  • lee_johnstone84 Lee Johnstone (@lee_johnstone84) reported from Runcorn, England

    @SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience

  • cally8787 cally lfc87 (@cally8787) reported from Liverpool, England

    @SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭

  • wireknox Wireknox (@wireknox) reported from Warrington, England

    @lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.

  • davvomacca David McMahon (@davvomacca) reported from Wallasey, England

    @SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!

  • humfmeister Reysan (@humfmeister) reported from Birkenhead, England

    Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt

  • jeisheeh Ish (@jeisheeh) reported from Liverpool, England

    This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk

  • pdbeefy pdbeefy (@pdbeefy) reported from Roby, England

    @Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rcklssCOD rohan🦋❄️ #f3f3🖤🕊 (@rcklssCOD) reported

    @SkyUK your internet sucks

  • asbury_noah Noah Asbury (@asbury_noah) reported

    @SkyHelpTeam I’m assuming the sky internet has gone down in the Watford area? Whole house just shut off

  • vikkyyates Vikky Yates (@vikkyyates) reported

    @SkyHelpTeam Is this nationwide? Terrible issues in Romford.

  • cwenhamphotos Caroline (@cwenhamphotos) reported

    Anyone else having @SkyUK broadband problems??! #sky #skyinternet if I lose the ability to watch @NetflixUK what the heck am I going to do for the rest of lockdown?!

  • Shrekeo Just me. (@Shrekeo) reported

    @SkyHelpTeam I do hope this is a short term b'band issue as last time we were without for 9 days and were told we would be entitled to auto compensation, that never happened!

  • jordanmagtoto Jordan F Magtoto (@jordanmagtoto) reported

    @SkyHelpTeam can I get some help please?

  • centralm0_ ~m0 (@centralm0_) reported

    @SkyHelpTeam **** you lot i was playing ps4 with my homeboys and now im missing out like a ********

  • DarrenE22234776 Darren Ellis (@DarrenE22234776) reported

    @SkyHelpTeam Same issues in County Durham...... No internet......

  • cloud1974 Laura Long (@cloud1974) reported

    @SkyHelpTeam you need to fix this

  • didelfcdazy the foylehiller 🇮🇪ynwa (@didelfcdazy) reported

    Sky internet is a load a ***** thieving feckers, never get what you pay for and always down @SkyHelpTeam