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Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/01/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • AlunInHope Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation

  • keithmchugh_ Keith McHugh (@keithmchugh_) reported from Chester, England

    @SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?

  • mariathompson25 maria thompson 💙 (@mariathompson25) reported from Deysbrook, England

    @GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡

  • trottersltd trottersltd (@trottersltd) reported from Birkenhead, England

    @paul_wilkins1 @SkySportsPL @SkySports Free kick to the defender, Sharps dragging him down by the shirt caused the handball, amazed that the var or even the commentators didn’t see it.

  • TerryReece20 Terry Reece (@TerryReece20) reported from Liverpool, England

    @SkyHelpTeam But if I’m paying for a service that offers a set speed why do I not get that speed?

  • DisleyAndy Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports The group of refs we have is like a jolly boys club, they all cover each other’s back. If the PL had a backbone they would terminate the contract of every single one. Sunday league refs could do better

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?

  • MrsSherrec Mandy Sheridan (@MrsSherrec) reported from Warrington, England

    Trying to speak to someone @SkyHelpTeam online is a nightmare. The “virtual assistant” is absolutely pointless and the sky app doesn’t have anything to help either

  • modtl11 Steven Tattum (@modtl11) reported from Connah's Quay, Wales

    @SkyHelpTeam we've just upgraded to Sky Q multi room. Do we get Sky Go Extra? It's currently not working on my PS4 saying I need to upgrade to it.

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam is the Internet down again mine is not working in Liverpool

  • ShaunAFitzy78 Shaun Fitzsimmons (@ShaunAFitzy78) reported from Birkenhead, England

    @SkyHelpTeam My Internet has just gone down, the orange light on my hub tried on off and all normal stuff, did online checks on my mobile and apparently my hub doesn't exist?

  • KingDiddyAFC 🔴⚪️ In Lacca We Trust 🔴⚪️ (@KingDiddyAFC) reported from Liverpool, England

    How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports

  • _barto1 Barto (@_barto1) reported from Liverpool, England

    The SkySports Sam Allardyce love in is making me want to vomit. I'm sick of hearing he saved us from relegation. After his 1st game we were 9th with 6 months of the season left. And there was never an attempt to catch the teams above, everything geared around avoiding relegation

  • tony_fillingham Tony Fillingham (@tony_fillingham) reported from Widnes, England

    @GNev2 @SkySports Why did you keep saying luke Shaw never got the ball ⚽ he clearly did!

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.

  • MilnersRibenaaa Aaron (@MilnersRibenaaa) reported from Liverpool, England

    @SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.

  • mgroshong MATTY G (@mgroshong) reported from Winsford, England

    @SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??

  • mgroshong MATTY G (@mgroshong) reported from Winsford, England

    @SkyUK has the internet gone down in the Cheshire area??

  • Mulderball Peter Ball (@Mulderball) reported from Winsford, England

    @SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephMurray_ Joe Murray (@JosephMurray_) reported

    I’d like to cancel my sky sports package pls can’t see how to on your website @SkyHelpTeam

  • garliclover123 Seff (@garliclover123) reported

    @fents71 @ZDell27 @SkySports Or because they have millions of people looking up to them and one stupid comment could end their entire careers.

  • sadman_alison Ali (@sadman_alison) reported

    @SkyHelpTeam So, spent 2 hours on the phone. Lost my call and am seriously pissed off. Lost most of my Friday evening, no resolution and just mad. What a load of crap

  • sheehanmatty Mathew Sheehan (@sheehanmatty) reported

    That woman singing that stupid song in the ad during Prem matches on Sky is both completely incompatible with English football and above all annoying as ****. Get rid of it #SkySports

  • ks1and2teacher 🌍🔤📚🔢🌟 (@ks1and2teacher) reported

    @Deano22 @SkySportsPL @SkySports He clearly kicks the floor, then obviously that causes him to stop and fall, at which point the defender naturally flatters into him. Never a pen.

  • sheehanmatty Mathew Sheehan (@sheehanmatty) reported

    That woman singing that stupid song in the ad on Sky during Prem matches is both completely incompatible with English football and above all annoying as ****. Get rid of it #SkySports

  • brem06 Brem (@brem06) reported

    @SkyHelpTeam Still having terribly slow network connection issues. Any issues in East Kilbride?

  • SaxDJax David Jackson (@SaxDJax) reported

    @SkyHelpTeam Not thinking. Doing. Contract breached by Sky. Sky mistakenly cut us off. Acknowledged that, but still taking my money whilst not offering solution, apology, or compensation. An utterly abysmal service from a failing provider

  • dsaadUnited Drew (@dsaadUnited) reported

    @SpursCompendium @Duffster73 @SkySports Shaw literally said the same ****, as have others

  • SaxDJax David Jackson (@SaxDJax) reported

    @SkyHelpTeam I keep calling you back to discuss. I'm told I'm going to be called. I'm never called. Why should I keep chasing when it's Sky who need to respond to a customer complaint and error caused by Sky?