Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Warrington, Runcorn, Liverpool, Ellesmere Port, Chester, Sandycroft, Bromborough, Wallasey, Widnes, Hawarden, Birkenhead, Winsford, Queensferry, Northwich and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
TV | |
| Warrington |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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clarkee.
(@cl6rkee) reported
from
Prenton, England
And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.
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Smokinmofrazier
(@smokinmofrazier) reported
from
Winsford, England
@SkyHelpTeam Hi I recently switched to Sky Glass from Sky Q and was told I'd be sent a box to send back my Sky Q box bit I've yet to receive it. Can you help?
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...
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Cheryl Houghton
(@cherylhoughton5) reported
from
Widnes, England
Why is it when you turn sky off at the wall your broadband never comes back on @SkyHelpTeam
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Lauren Ditchfield
(@laurenditch1996) reported
from
Liverpool, England
@SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down
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jamie
(@jamie58035702) reported
from
Liverpool, England
@SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****
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Julia
(@J_Miller24) reported
from
Runcorn, England
Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!
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Ronald Cross
(@west9426) reported
from
Warrington, England
@SkyUK I am about to cancel our Sky subscription too expensive and lots on Freeview for
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Ben
(@PGCE2009) reported
from
Guilden Sutton, England
This is such a poor punditry team for a North London derby. All talking over each other. @SkySports
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyHelpTeam your customer service and Tech are D*****T .
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Bren Clarke 💙
(@brenclarke67) reported
from
Wallasey, England
@SkyHelpTeam the number 4 button on my SkyQ remote is not working. All other buttons are working fine. I’ve tried resetting box and also reconnecting remote. Problem is not solved. Please send me a replacement remote
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Martin
(@Harkness7) reported
from
Appleton Thorn, England
@SkyHelpTeam any known issues in Warrington WA4? My mum’s broadband has been in and out all evening @MoragAdamson
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knocker
(@paul_james7) reported
from
Birkenhead, England
@SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible
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Philip Sutton
(@Phil5103) reported
from
Liverpool, England
@SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Ford
(@callumford42) reported
@SkyHelpTeam You have taken £10 via DD after I have left you and returned all devices. Tried to view reason why on my Account but get a Page is Restricted message. Can you please help?
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Rekpetemoney 💰
(@RekpeteBillz) reported
@SkySports if the car was good bro won’t have died like that, the car was ******* bad, i think whoever sold the car should be prosecuted first
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Rekpetemoney 💰
(@RekpeteBillz) reported
@SkySports the family should sue Lamborghini for this loss. that tin is jsut expensive and can’t save life wtf!!!
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fai⁴⁴
(@faiistired) reported
skysports learn to shut ******** up
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Adam Farah
(@AdamFarah147130) reported
@Arsenalnewschan @SkySports **** this
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ً
(@tsimiks) reported
SHUT ******** UP SKYSPORTS
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Patrick J
(@PatrickJ1990) reported
@SkyHelpTeam The Help section is not helpful. What specific options must I select in order for a person to look at this issue? Hundreds of posts on the sky community forum about this issue. Feels like ISP filtering that you must fix asap!
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Mike Payne
(@mike1963payne) reported
@Arsenalnewschan @SkySports Surely a joke? We keep buying the crap Chelsea don’t want, for serious money, so they can bring in better!! Maybe why they lift trophies, and we don’t? Just a thought?
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BigLamar of betting
(@Barbiejen06176) reported
@Arsenalnewschan @SkySports Arsenal never learn from gallas to all this nonsense Chelsea crap
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Fieldcrafting UK
(@uk_crafting) reported
@SkyUK And there's it is. The standard tick box prompt from companies to send a DM that results in nothing more than more time wasted. I'm more interested in compensation for paying for a service we're consistently not getting and the extra data I'm having to use by hitspiting my phone.