Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/28/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.

  • Cath_Ward14 Catherine (@Cath_Ward14) reported from Birkenhead, England

    Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice

  • Aprilhouse23 Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.

  • lynnew69 Lynne 🐶🐶🐾🐾 (@lynnew69) reported from Liverpool, England

    My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.

  • ghe4m S J English (@ghe4m) reported from Liverpool, England

    Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.

  • chriswires1985 Chris (@chriswires1985) reported from Risley, England

    Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.

  • phanleyphotos Paul Hanley Photos (@phanleyphotos) reported from Prescot, England

    Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.

  • DaveWoodwardAC Dave Woodward | Ubisoft 🌟_Player 2018 | (@DaveWoodwardAC) reported from Birkenhead, England

    @SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...

  • floydsummers KARLFC (@floydsummers) reported from Liverpool, England

    What shit is this #SkySports #debate 🥶😴

  • Aprilhouse23 Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.

  • cally8787 cally lfc87 (@cally8787) reported from Liverpool, England

    Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OwainOhealey portmanlovesme (@OwainOhealey) reported

    @DavidRo95487354 @SkySports Oh Dave, it's OK. Well look after the poor kids, you look after your little ****** house in the suburbs away from all the scary brown people . You can carry on ************ to Lousie Redknap behind closed doors while your wife holds your hand and you cry about benefit scroungers.

  • Cokeeffe1 Colm O'Keeffe (@Cokeeffe1) reported

    What’s with @SkySports getting this American feed.Certainly don’t want to be listening to Brandell Chamblee talking BS.Been very poor all week

  • neil_c_a Neil Allardice (@neil_c_a) reported

    @AndyNic9 @SkySports @rydercup It’s utter garbage

  • Mickyblack33 Micky3lack (@Mickyblack33) reported

    @WidowDaddy @MichaelBensonn @SkySports Footwork. Hes as stiff as ****. Fast hands nope. Can box on the Inside. He literally has an uppercut & thats it. Hence ruiz absolutely tearing him to pieces on 'the inside'. & the rematch him being too terrified to fight on the inside with a 30stone blob, a blob wiv faster hands

  • Deano5591Music Dean Laffey (@Deano5591Music) reported

    @GOLDZEN3 @SkySports Couldn't give a ****, if its a stray. Wouldn't hold an orphan kid like that.

  • ClaireC11152715 cni (@ClaireC11152715) reported

    @SkyHelpTeam incredibly disappointed in this service and your courier DPD. Was due a phone today... No delivery. Due an ipad delivery tomorrow and it hasnt even been dispatched!

  • rav_landa Rav (@rav_landa) reported

    @SkyUK why can't I do a live chat to cancel with you guys 😤

  • LeezoMcC14 Lee McCaughern (@LeezoMcC14) reported

    @GoonerHillsy @SkySports And never will

  • Safc735 Safc73 (@Safc735) reported

    @SkySports C'mon Usyk,Knock the crap out of that piece of ****,90% of the UK fkn hate him,do him good style & make it hurt.👍

  • azeriafx George Azeria (@azeriafx) reported

    @joshpayne619 @BarsnBolts @wtf1official Basically the same in the UK, with Sky TV and NowTV (which is Sky’s streaming service) Although even more expensive, NowTV with SkySports is around £35 last I checked