Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/29/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • MartynF93 Martyn French (@MartynF93) reported from Penyffordd, Wales

    @SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam Hi, we have had no broadband all afternoon - although it says connected, it isn’t working. Seems to be in our local area. Any help? WA5.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @SkySports Never trust a snake

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.

  • pedallingforfun Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam Yes but yesterday was the last straw I’ll be swapping suppliers in the near future. I’ve had more issue with Sky in the 12 months I’ve been with you than I had with my previous supplier in 20 years

  • sianaddison sian addison (@sianaddison) reported from Warrington, England

    @SkyHelpTeam @cordGR63 No point in going online to check! The tool is down also! Never anything but issues with the service you “supply”

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    @SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam So this is now another day without the internet? I’ve checked and yes it’s down in my area - any idea what’s causing this and when it will be fixed permanently please as I work from home and this is a real problem. Thanks.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Pep the frauds 200th game funded by a **** load of cash.

  • pedallingforfun Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam please can we get an update on when your broadband service will be restored?

  • mattyb743 Matthew Buck (@mattyb743) reported from Warrington, England

    Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • DBarlow20 Dave Barlow (@DBarlow20) reported from Liverpool, England

    @SuperAdekola @SkySports I think you’ll find Everton has a huge support in the Liverpool postcode area which was again proven due to Covid restrictions

  • davey7000 John Davey (@davey7000) reported from Widnes, England

    @SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.

  • mradambarker Adam Barker (@mradambarker) reported from Warrington, England

    Are there connection issues in Warrington?! @skybroadband @SkyHelpTeam

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Keep making them bad decisions next weekend ole lad!

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bashward72 barry ward (@bashward72) reported

    @SkySports Was never a red card never took his eyes off the ball

  • johnsub40 John Sheridan (@johnsub40) reported

    @SkySports Well said @Max33Verstappen . Media's constant chipping at incidents to gain a stupid reaction is pathetic. Brilliant Max. Pity slimey mixed up @LewisHamilton hadn't the ***** to say something aswell.

  • drmel57 Dr Mel (@drmel57) reported

    @CymruFod @campbellclaret @SkySports Another one with a crap referee

  • Dean21174155 Dean (@Dean21174155) reported

    @SkyHelpTeam can I get the status of sky in the CV21 area? Have had issues for the last 4 days, and can find nothing online.

  • lilgura Lex-Ross (@lilgura) reported

    @SkySports Piece of **** reporting of reporting by @SkySportsNews

  • LeveneMark Mark Levene (@LeveneMark) reported

    @SkySports Well done @Max33Verstappen stupid questions

  • lilgura Lex-Ross (@lilgura) reported

    @SkySports This some piece of **** reporting, I stopped even going to their website... we all saw the game Springboks were just world class today, after all they are champions of the world, @SkySportsNews they just propagandists

  • 33maxlando04 Anna (@33maxlando04) reported

    @altitude2k @racefansdotnet @RacingLines Maybe to general public and fans the support lies elsewhere but the issue is the media, the commentators and the governing body. The SkySports commentators (who's commentary gets aired around the world) and media team spend as much time with their mouths and cameras on Hamilton

  • FugsDug Roo (@FugsDug) reported

    @SkyHelpTeam I want to join as a new customer. Can’t online as not recognising my address. Can’t find a phone number to join over the phone. Can you help please?

  • Mirror_Stencils Dean (@Mirror_Stencils) reported

    @SkySports The catching from the lions was terrible. They are meant to be the best we have to offer.