Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/11/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi
United KingdomWidnes TV
United KingdomLiverpool TV
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.

  • Tooley1878 SAMCRO (@Tooley1878) reported from Garston, England

    Anyone's @SkyHelpTeam not working downloading, UHD and Netflix.. ??

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • robjshort68 Shorty! (@robjshort68) reported from Liverpool, England

    @SkyHelpTeam How do I add the SIM for my wife's new tablet that I bought her for Xmas to my account. The links in the Sky website are taking me around in circles. I have my own Sky Mobile number I want to add her to my account....? Help!

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    @SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Keep making them bad decisions next weekend ole lad!

  • GMcC74 Ged McCann (@GMcC74) reported from Widnes, England

    Can’t believe I’m paying a ton a month for this @SkySports and the rest of the ****!!! Agenda driven driven bullshit!!!! Totally ignoring the games talking points when interviewing conte and Kane the cheat!!

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam

  • DixiReal The Real Dixi Got 60 (@DixiReal) reported from Ellesmere Port, England

    @SkySports No he’s a crap @JPickford1

  • Droop69 Andrew Boycott (@Droop69) reported from Huntington, England

    @SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network

  • Droop69 Andrew Boycott (@Droop69) reported from Huntington, England

    @freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network

  • RonEfc ron arrowsmith (@RonEfc) reported from Runcorn, England

    @SkySports yet another game we’re the gutless wonders at sky fail to call the referee to account.

  • davey7000 John Davey (@davey7000) reported from Widnes, England

    @SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.

  • GPottenger Geoff Pottenger (@GPottenger) reported from Halewood, England

    @SkySports Only if the player that was down was unable to take part in the rest of the game and was stretchered off Not long before lesser talented teams are kicking each other in the head to seek an advantage

  • SeanAxion Sean (@SeanAxion) reported from Liverpool, England

    @RonnyHaraldseid @SkySports Refs don't change during a game. We want consistency from the same referee, im the same game. That doesn't happen any more because they are all absolutely awful. How Mike Riley still has a job is the real story here.

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.

  • HeyLittleJude JUDΣ (@HeyLittleJude) reported from Liverpool, England

    @JimBoardman The break music … gives me Sunday blues even when I’m not working next day (and we’re winning). Time for a complete revamp, @SkySportsPL @SkySports. #stopthisflame #stopthissong

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Pep the frauds 200th game funded by a **** load of cash.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @SkySports Never trust a snake

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @clpblue1 @SkySports You too & remember, support your local team

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Peachey_peache peache (@Peachey_peache) reported

    @SkyHelpTeam I couldn’t, I get told to run checks, then go round and round because there is no further option for me. It tells me to log in for help and I’m already logged in, so I log in again and it tells me to run tests again. Stuck in a cycle

  • philbauer81 philip dainty (@philbauer81) reported

    @DannyWoodwad @SkyUK Always interested in good deals. I am a new customer with virgin my hub goes live on Wednesday

  • Ollie_Gilder Ollie Gilder (@Ollie_Gilder) reported

    @SkyHelpTeam losing the will to live with my broadband. Why can’t I just speak to someone rather than a bloody automated service!!!!!

  • Rma13Fiona fiona grant (@Rma13Fiona) reported

    @SkyHelpTeam I am continually getting the "We're having problems connecting you. Please try again (001)" error message. I have uninstalled & reinstalled the app but it has made no difference.

  • CollierLisha Lisha Collier (@CollierLisha) reported

    @SkyUK you would think after 20 years with Sky the service would be better. Since getting sky glass I have had nothing but problems, last month I spent 2 hours on the phone and guess what.. this still hasn’t been sorted! I think it’s time I go to a different provider!! Very poor

  • mayarosedodd 𝕸𝖆𝖞𝖆 🦋 (@mayarosedodd) reported

    @SkyHelpTeam thanks becca, but this doesn’t resolve the fact that i am paying for a service i am not receiving, the internet is turning off every few minutes. what am i supposed to do?

  • redchris1971 Chris Mitchell💙 (@redchris1971) reported

    @SkyHelpTeam Thanks Claire, appreciate it’s not your issue, just disappointed that they whole of yesterday Sky help denied there was an issue, made me waste hours of time being told to carry out numerous tests, ring and wait for hours - then today ‘there’s an outage’,

  • KrisFox2014 Kris (@KrisFox2014) reported

    **** @SkySports pay for this **** and get ads in the middle of @F1 practise when want to watch the laps!

  • Peachey_peache peache (@Peachey_peache) reported

    @SkyHelpTeam Hi, that’s literally what I told you I did. That’s it? That’s the help I get? Use the contact option?? I’ve noticed sky make it impossible for anyone to get things fixed or leave. Your number is hidden and online it’s impossible to get help from anyone. Sort it out.

  • Peachey_peache peache (@Peachey_peache) reported

    @SkyHelpTeam This is your ‘official support’?