Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/03/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Wallasey, Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes and Bromborough.

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City Problem Type Report Time
United KingdomWallasey Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Widget76 Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Do sky compensate their customers when a service we’re paying for isn’t delivered for such a length of time?

  • Trev1878 Michael (@Trev1878) reported from Roby, England

    Hi @SkyHelpTeam - Just received a letter to say my offers are ending soon, but you’ve kindly extended my offer by 15 months. “Your price would normally go up” - indicating no increase. Bad news is - I’ve checked my future bill and they are showing as going up by 25%! Explain?

  • mikenairn8 Michael (@mikenairn8) reported from Liverpool, England

    @Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else

  • dobes77 ◽️White Seats◽️🇺🇦 (@dobes77) reported from Runcorn, England

    Watching Palace vArsenal on @SkySports with the sound down so dont have to hear that awful M.Tylers Voice. #Justice97

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse???

  • robw1878 Rob Wright (@robw1878) reported from Wallasey, England

    How the ACTUAL **** is @MartinTylerSS commentating on tonight's match on @SkySports???? #JFT97

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @ashmamoojee @SkySports Ah the **** some say. Keyword in that song is “Always”. The gobshites

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @Stuart72407626 @leepool9 @SkySports You don’t get that a man in his position smearing & accusing fans, isn’t nice for those who lost loved ones? & A massive reason as to why some braindead gobshites still blame Liverpool fans? Its not cancel culture, its just not wanting innocent people linked to hooliganism!

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?

  • 1Sharp1878 JackSharp1878 (@1Sharp1878) reported from Garston, England

    @SkySports @Carra23 **** off! They wouldn't give him the time of day at his previous club

  • BobbyBe53863364 Bobby Bell (@BobbyBe53863364) reported from Liverpool, England

    @empireofthekop @SkySports 9 first teamers injured. 1 suspended. We expect greater fortunes down the road. But we are drastically deficient in creativity. To really challenge we can’t rely on just Thiago. More creativity needed. Opponents are learning how to negate our high line. Defensive rethink required

  • Widget76 Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • SavEliiz2014 @luxury_escapes_by_james (insta handle) (@SavEliiz2014) reported from Liverpool, England

    Skysports licking joshuas arse but i feel like Usyk is wearing Joshua stanina down that seems be game plan #JoshuaUsyk2

  • p_williams_0151 Peter Williams (@p_williams_0151) reported from Liverpool, England

    What an absolute waste of time this #SkySports #BOXXER fight night is. 1 round fights. Sky boxing is **** since @EddieHearn ****** off. Shambles

  • MarkLangshaw Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • cherylhoughton5 Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Broadband down again @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • northlights74 Northern Lights (@northlights74) reported

    @SkyHelpTeam No point. It’s down, you know it is, I know it is. It just needs fixing, line tests are a waste of time and effort. I need it to work tomorrow so it needs to be up and running or it will be cussing me money

  • EmilyJP1987 Emily Pennington (@EmilyJP1987) reported

    @SkyUK this is beyond a joke now. People are paying good money to you, and are unable to work or connect with family because of this issue. More updates and information are needed, along with refunds for all affected.

  • PaulRidley5 Paul Ridley (@PaulRidley5) reported

    @SkyHelpTeam He said there had been complaints in our area because Sky had been down and that we should of received a letter

  • karisdavidsonx Karis (@karisdavidsonx) reported

    well that 20 mins of wifi was nice sky can you actually fix it this time pls @SkyHelpTeam

  • truffle_waffles TruffleWaffles (@truffle_waffles) reported

    @SkyHelpTeam This is ridiculous. I can’t get on the internet and the 4G is non-existent too. So I am without all internet and you still won’t tell us the problem or provide a timescale

  • alisonbcoleman Alison Coleman (@alisonbcoleman) reported

    @SkyHelpTeam Patience has run out. The total lack of customer service information about the outage is unacceptable. No broadband, no access to Sky TV services. Time to switch.

  • PaulRidley5 Paul Ridley (@PaulRidley5) reported

    @SkyHelpTeam Nothing like that but just said we should of had a letter and that people had problems cause their sky was down. We hadn't booked anything

  • Harkness7 Martin (@Harkness7) reported from Appleton Thorn, England

    @SkyHelpTeam any known issues in Warrington WA4? My mum’s broadband has been in and out all evening @MoragAdamson

  • keilan1990 keilan hodkinson 🇾🇪 (@keilan1990) reported

    @SkyHelpTeam @Kitschmonkey I've had a text saying they expect service to return this evening 😒

  • sgt_cucumber69 None of yr business (@sgt_cucumber69) reported

    @SkyHelpTeam Is there an update on when the issue will be resolved?