Sky Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted
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Helen Ball
(@HelenSocKnowHow) reported
from
Liverpool, England
@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Cheryl Corless
(@chezr911) reported
from
Warrington, England
I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
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Thomas Conroy
(@tconroyjnr) reported
from
Liverpool, England
@SkyNews @SkySports What a ****. And there lies the problem.
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam Sky at last have confirmed there are problems in the NW
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Shaw
(@XboxScott96) reported
@SkyHelpTeam DONT GET SKY. Internet IS APPAULING AND WHEN YOU CALL THEM RHEY JUST HANG UP . HAD ABOUT 4 ENGINEERS AND PN TWO OCCASIONS NO ONE COME. PLEASE DONT BUY SKY
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John Devlin ⚽️
(@DieselTuning) reported
@JacquiOatley @SkySports @SoccerSaturday Hope they got an upgrade Jacqui, ladies facilities are notoriously bad at most grounds, why should that be in this day and age? 🙄
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bubblesarah
(@bubblesarah) reported
@SkyHelpTeam You didn't even help me,
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Stephen Williams
(@SteveW88) reported
@SkyHelpTeam No, it's my mobile that is with you! I'm relying on my piggy bank data and the mobile connection isn't great (never has been really). So I'll be looking at a new phone provider after my 2 years with you is up, that's all
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Jason
(@jbrad3500) reported
@MikeyTheGreek29 @SkyUK I’ll be doing exactly the same. Haven’t touched my sky tv box in over 6months. Such crap, over priced and continual prices increases. Disgusting practice
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Little Miss Sunshine
(@tipee41) reported
@SkyUK I’m a very cross VIP customer - i am seriously thinking of cancelling my subscription with you after so many years!!!!
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Little Miss Sunshine
(@tipee41) reported
@SkyHelpTeam In the call on Tuesday it was never mentioned that prices would be rising shortly! Surely advisors were aware of this and should be advising customers?? I understand that prices need to rise, I contacted as in the current climate I’m trying to save any money where I can
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Mark Anderson
(@markyanderson91) reported
What have @SkyUK done to Soccer Saturday man! Absolutely terrible now man, panel is joke it’s absolute tragic watching this now! #soccersaturday
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Stacey Aberdein
(@AberdeinStacey) reported
@SkyHelpTeam is there a outage effecting the LS27 area? Unable to work from home and testing online has misleading information?
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Adam Reeve
(@adamreeve87) reported
@SkySports has Don Goodman been sponsored by Ivan Toney to mention him as many times as possible!! It’s embarrassing the lads not even playing! Awful! Might want to mention that @Coventry_City have played well today! #pusb