Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/09/2025 16:20

December 09: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool TV
United KingdomNorthwich Internet
United KingdomLiverpool Wi-fi
United KingdomWidnes TV
United KingdomLiverpool TV
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱

  • AndyFuncks Andy Funcks (@AndyFuncks) reported from Wallasey, England

    Funny how you can do most things with your package on the my sky app but not cancel BT sport! Having to phone up and queue for upto an hour! It's like as if they make it too difficult and you just end up keeping it 🤔 @SkyHelpTeam

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?

  • Widget76 Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @Stuart72407626 @leepool9 @SkySports You don’t get that a man in his position smearing & accusing fans, isn’t nice for those who lost loved ones? & A massive reason as to why some braindead gobshites still blame Liverpool fans? Its not cancel culture, its just not wanting innocent people linked to hooliganism!

  • cherylhoughton5 Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Broadband down again @SkyHelpTeam

  • janine_sq22 Janine Suzanne (@janine_sq22) reported from Birkenhead, England

    @SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?

  • MarkLangshaw Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • BobbyBe53863364 Bobby Bell (@BobbyBe53863364) reported from Liverpool, England

    @empireofthekop @SkySports 9 first teamers injured. 1 suspended. We expect greater fortunes down the road. But we are drastically deficient in creativity. To really challenge we can’t rely on just Thiago. More creativity needed. Opponents are learning how to negate our high line. Defensive rethink required

  • robw1878 Rob Wright (@robw1878) reported from Wallasey, England

    How the ACTUAL **** is @MartinTylerSS commentating on tonight's match on @SkySports???? #JFT97

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @ashmamoojee @SkySports Ah the **** some say. Keyword in that song is “Always”. The gobshites

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.

  • mikenairn8 Michael (@mikenairn8) reported from Liverpool, England

    @Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else

  • salalpha69 🖤S.A.L.🖤 (@salalpha69) reported from Warrington, England

    @SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”

  • dobes77 ◽️White Seats◽️🇺🇦 (@dobes77) reported from Runcorn, England

    Watching Palace vArsenal on @SkySports with the sound down so dont have to hear that awful M.Tylers Voice. #Justice97

  • SavEliiz2014 @luxury_escapes_by_james (insta handle) (@SavEliiz2014) reported from Liverpool, England

    Skysports licking joshuas arse but i feel like Usyk is wearing Joshua stanina down that seems be game plan #JoshuaUsyk2

  • Trev1878 Michael (@Trev1878) reported from Roby, England

    Hi @SkyHelpTeam - Just received a letter to say my offers are ending soon, but you’ve kindly extended my offer by 15 months. “Your price would normally go up” - indicating no increase. Bad news is - I’ve checked my future bill and they are showing as going up by 25%! Explain?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Eathen_1892 Eathen.. (@Eathen_1892) reported

    @becibradley @Mahnoor397 How would it affect the domestic leagues? Neville, Carragher, Lineker & SkySports & BT said it would affect the domestic leagues but never gave any reasons why.

  • seshdoll Annalise ♡ (@seshdoll) reported

    @SkyUK explain how my sky box is telling me the WiFi is working but it’s not working at all? And according to my app there’s nothing wrong in the area either

  • petebasil Basil Alves (@petebasil) reported

    @Dean8016 @AndyValner @SkySports Damn u thick,

  • MarieCath1982 Marie A (@MarieCath1982) reported

    @SkyHelpTeam internet issues in Liverpool? Again? For the second day …

  • gazzafox9 Gary Fox (@gazzafox9) reported

    @SkySports Referees are becoming annoying with there showboat **** They should be the least seen in a game

  • MrMallardIT Mr Mallard (@MrMallardIT) reported

    @SkyUK do you have a means of support/contract end/cancellation etc other than phone please?

  • Katewinsletskn1 Katewinsletsknee (@Katewinsletskn1) reported

    @SkyHelpTeam Spent over an hour doing this. I have had to do this 5 times this week. I usually work through the night and on 3 occasions there’s been no WiFi - but no one let anyone know if there is a maintenance issue. It’s happening ALOT.

  • lisahype2009 lisa edwards-hancock (@lisahype2009) reported

    @SkyHelpTeam Your just as bad as British Gas love peoples money more than giving what people pay for #overchargedscammers

  • DaleJac50993749 Dale Jackson (@DaleJac50993749) reported

    @SkyHelpTeam I'm In the east midlands I have no Internet it's saying there no problem in my area but there most be because I've try all the online test and there still nothing

  • KristaA71311232 Krista Anderson (@KristaA71311232) reported

    @SkySports @SkySportsPL horrible