Sky Outage Report in Helsby, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Iain Watret
(@Widget76) reported
from
Ellesmere Port, England
@SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...
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Michael
(@Trev1878) reported
from
Roby, England
Hi @SkyHelpTeam - Just received a letter to say my offers are ending soon, but you’ve kindly extended my offer by 15 months. “Your price would normally go up” - indicating no increase. Bad news is - I’ve checked my future bill and they are showing as going up by 25%! Explain?
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Rob Wright
(@robw1878) reported
from
Wallasey, England
How the ACTUAL **** is @MartinTylerSS commentating on tonight's match on @SkySports???? #JFT97
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyHelpTeam your customer service and Tech are D*****T .
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Liverpoolred
(@Liverpoolred11) reported
from
Garston, England
So it's 2022 & yet @SkyUK & @SkyHelpTeam cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse
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knocker
(@paul_james7) reported
from
Birkenhead, England
@SkyHelpTeam got super fast broadband and we wasn't getting Internet upstairs so they sent me a booster box out said free of charge because we should be getting such speed that we wasn't, just checked me bill and they're charging me for the box and delivery, avoid sky, terrible
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Scouse Republic
(@ScouseRepublic) reported
from
Liverpool, England
@Stuart72407626 @leepool9 @SkySports You don’t get that a man in his position smearing & accusing fans, isn’t nice for those who lost loved ones? & A massive reason as to why some braindead gobshites still blame Liverpool fans? Its not cancel culture, its just not wanting innocent people linked to hooliganism!
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@luxury_escapes_by_james (insta handle)
(@SavEliiz2014) reported
from
Liverpool, England
Skysports licking joshuas arse but i feel like Usyk is wearing Joshua stanina down that seems be game plan #JoshuaUsyk2
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Martin
(@Harkness7) reported
from
Appleton Thorn, England
@SkyHelpTeam any known issues in Warrington WA4? My mum’s broadband has been in and out all evening @MoragAdamson
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JackSharp1878
(@1Sharp1878) reported
from
Garston, England
@SkySports @Carra23 **** off! They wouldn't give him the time of day at his previous club
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Iain Watret
(@Widget76) reported
from
Ellesmere Port, England
@SkyHelpTeam Do sky compensate their customers when a service we’re paying for isn’t delivered for such a length of time?
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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Bobby Bell
(@BobbyBe53863364) reported
from
Liverpool, England
@empireofthekop @SkySports 9 first teamers injured. 1 suspended. We expect greater fortunes down the road. But we are drastically deficient in creativity. To really challenge we can’t rely on just Thiago. More creativity needed. Opponents are learning how to negate our high line. Defensive rethink required
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Liverpoolred
(@Liverpoolred11) reported
from
Garston, England
So it's 2022 & yet @SkyUK cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse???
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Philip Sutton
(@Phil5103) reported
from
Liverpool, England
@SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.
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Peter Williams
(@p_williams_0151) reported
from
Liverpool, England
What an absolute waste of time this #SkySports #BOXXER fight night is. 1 round fights. Sky boxing is **** since @EddieHearn ****** off. Shambles
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Bren Clarke 💙
(@brenclarke67) reported
from
Wallasey, England
@SkyHelpTeam the number 4 button on my SkyQ remote is not working. All other buttons are working fine. I’ve tried resetting box and also reconnecting remote. Problem is not solved. Please send me a replacement remote
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Benham
(@muckworms) reported
@SkyHelpTeam hey, why haven’t you resolved the on demand issue yet? It’s been 6 weeks of intermittent service and now I’ve been told there is no resolve. How do I get a refund for the last month please?
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Fiona Baker
(@HAFFERTEE) reported
@SkyHelpTeam I wish to raise a complaint . I have now asked for a telephone number 3 times . If you cannot help I suggest a manager reply’s . Thanks
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Chris Barnett
(@cbarnett1987) reported
@SkyHelpTeam Hi Becca, I've reopened the claim but suspect it'll get nowhere, again. I shouldn't have resort to a public domain such as twitter to Shame Sky into a response. I can provide the complaint number that got closed for no reason for someone to look into properly and not just close.
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Fiona Baker
(@HAFFERTEE) reported
@SkyHelpTeam It cuts you off after you give your telephone number . Please do not talk to me like I’m some kind of idiot . They can help and will do and I have screen shotted your reply’s .
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DanAvfc
(@DanOAvfc) reported
Norwich should vent the frustration at Delia her only ambition is up and down, sell to new owners who want to do something, Dean Smith will give his all and if given a chance make a couple of decent signings but will be to little to late, #talksport #SkySports #Deliaout
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Shadrach ******
(@BradBanks96) reported
@Charliehanss0n @SkySports If you did some research before commenting you’d look less stupid
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Paul Rumens
(@plsoj85) reported
I already pay stupid money, like many, to watch @btsportfootball and @SkySports to find that @primevideosport is covering tonight’s 2 PL games ....... maybe time to call it a day and just stick with Match of the Day....
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Mark
(@markskevy) reported
@SkyHelpTeam I'm not calling anyone as I'm deaf and cannot use the phone hence me using this as fb messenger is useless to either help me or cancel the lot simple
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JustCam1313
(@Justcam131) reported
@SkyHelpTeam I have, an engineer came to sort out the problem, it worked for a day then it stopped working again. An engineer is coming 2day but the Internet is working now but it could go anytime, its like a ticking time bomb and that's without mentioning that the Xmas period was a disaster
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Jeremy Bancroft
(@jeremybancroft) reported
@SkyHelpTeam Not able to download any programmes on SkyQ. This problem has been ongoing since November. It appears to be a common problem. I have spoken to Sky twice and gone through all possible fixes. It’s not my internet connection. Is Sky dealing with this?