Sky Outage Report in Helsby, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Kate Rogers
(@kela_24) reported
from
Warrington, England
@SkyHelpTeam Hi, we have had no broadband all afternoon - although it says connected, it isn’t working. Seems to be in our local area. Any help? WA5.
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Dave Barlow
(@DBarlow20) reported
from
Liverpool, England
@SuperAdekola @SkySports I think you’ll find Everton has a huge support in the Liverpool postcode area which was again proven due to Covid restrictions
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@SkySports Never trust a snake
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The Real Dixi Got 60
(@DixiReal) reported
from
Ellesmere Port, England
@SkySports No he’s a crap @JPickford1
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John Davey
(@davey7000) reported
from
Widnes, England
@SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.
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Kate Rogers
(@kela_24) reported
from
Warrington, England
Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.
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Kate Rogers
(@kela_24) reported
from
Warrington, England
Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!
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Matthew Buck
(@mattyb743) reported
from
Warrington, England
Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports
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Pedalling For Fun
(@pedallingforfun) reported
from
Northwich, England
@SkyHelpTeam Yes but yesterday was the last straw I’ll be swapping suppliers in the near future. I’ve had more issue with Sky in the 12 months I’ve been with you than I had with my previous supplier in 20 years
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports Keep making them bad decisions next weekend ole lad!
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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ron arrowsmith
(@RonEfc) reported
from
Runcorn, England
@SkySports yet another game we’re the gutless wonders at sky fail to call the referee to account.
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Adam Barker
(@mradambarker) reported
from
Warrington, England
Are there connection issues in Warrington?! @skybroadband @SkyHelpTeam
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports Pep the frauds 200th game funded by a **** load of cash.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.
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Kate Rogers
(@kela_24) reported
from
Warrington, England
@SkyHelpTeam So this is now another day without the internet? I’ve checked and yes it’s down in my area - any idea what’s causing this and when it will be fixed permanently please as I work from home and this is a real problem. Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Patterson
(@Lloydp84) reported
@SkyHelpTeam is there any update on the broadband outage in cardiff 3rd time now in a few weeks getting sick of it, your to slow to update the service checker. When will it be fixed!
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Joe
(@joe_westminster) reported
from
Portsmouth, England
@SkyHelpTeam any idea when the broadband issue will be resolved. I have been with broadband for 13 hrs now. I am@meNt to be having teleconferences with colleagues in the Far East and they are not happening meaning that I am losing money
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Rose Beetroot
(@rosebeetroot) reported
@SkyHelpTeam @MarcSaville It’s down in the West Midlands now too….service is just dreadful recently!
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John Thomson
(@johnethomson) reported
@SkyHelpTeam My sky Internet has now been down for 9 hours. It came back a couple of times for about 30 mins each time but is down again. When will it be restored fully ? I live in Portsmouth.
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Richard Andrews
(@RichardAndrews_) reported
@SkyUK My day could be salvaged if you sorted out your broadband service #poorservice #southwales
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Arcanio
(@Arcanio14) reported
@KingaSprober @Neto7FUT @SkyHelpTeam Still down here in Portsmouth. Been well over 12 hours now. Now about to go to work, because working from home has gone right out of the window.
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DaveDShelfSide💙🌺⛳️🌺
(@DaveD250) reported
from
Pembrey, Wales
@SkyHelpTeam Some transparency this morning is required…….#skybroadband #OutageUpdate Come On, lots of customers rely on your service…….
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Angela Edmonds
(@AngelaE82695122) reported
@SkyHelpTeam Help! No internet in Penarth, South Wales since approx 10.30pm last night - what’s happening and when can we expect resolution??
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Dan Jones
(@DanJones254) reported
@SkyHelpTeam when my gas/electric/water supply fails, the supplier gets in touch with me to let me know they know about the issue, then give me a time that it’s going to be fixed by. Sky just say ‘Goodnight, Sweet Dreams’ and shut down for the night, in an age of WFH. Shocking
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Matthew James Tucker
(@MJ_TUCKER) reported
Still no internet from @SkyUK @SkyHelpTeam ?? They do realise people are working from home now so need a reliable service more so now than ever before??