Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Widnes, Liverpool, Wallasey, Chester, Prescot, Warrington, Northwich and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
TV | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Wallasey |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Paul
(@PaulWellmanuk) reported
from
Liverpool, England
@SkyHelpTeam @skyq Obviously you have a major problem with downloading from catch up tv today... Why can't you be hinest and post a tweet to say your having problems 🤔
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david #WTID #NMW
(@penno1979) reported
from
Widnes, England
@SkyHelpTeam Inconvenience happens alot and am still expected to pay for broadband that goes down
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Paul Smith 🦁
(@Smithy523) reported
from
Warrington, England
@DanTill5 @SkySports Sounds very much like you’re one of the sicko abusers, get help!
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Lee Simpson
(@Leeisasillytwit) reported
from
Birkenhead, England
@SkyHelpTeam broadband keeps going down. I’ve unplugged etc etc so many times I’ve lost count. So so frustrating. Got the Q package and this is sustainable! Seriously unhappy!
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E💫
(@ElishaJoanX) reported
from
Birkenhead, England
@SkyHelpTeam you’re the worst internet provider ever. It’s down every single week. And the money you charge people for your **** service.
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Shaw-McIver Photography
(@ShawMcIver) reported
from
Halewood, England
Oh come on, Eric Dier has to leave the field to have a shite, and the commentator didn't use the phrase 'Dier emergency'. @SkySports I am available #spurschelsea
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Cambo 19🏆
(@_Cambo) reported
from
Roby, England
@Davesmi50795342 @JaackDaniel2 @SkySports Just becase you have never experienced it doesnt mean it doesn't happen. If a tree falls in the forest and no one is around does it make a sound?
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Paul
(@PaulWellmanuk) reported
from
Liverpool, England
@SkyHelpTeam @skyq Obviously you have a major problem with downloading from catch up tv today... Why can't you be hinest and post a tweet to say your having problems 🤔
-
NMO
(@mrNMO) reported
from
Liverpool, England
Three bouts of adverts in a half time break from @SkySports there. Wouldn't think you're actually paying for this service would you!? #LINLIV
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david #WTID #NMW
(@penno1979) reported
from
Widnes, England
@SkyHelpTeam has sky gone down in the Halton area
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@SkySports @GNev2 Pebble head will do what he always does, spend a **** load of money to solve a ‘problem’ Fraud.
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Stu Joker Jones
(@StuJokerJones) reported
from
Chester, England
@SkyHelpTeam you have emailed me regarding putting up my price for broadband,yet it still has issues and trying to contact you via phone is impossible Very frustrating as usual
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Cambo 19🏆
(@_Cambo) reported
from
Roby, England
@Davesmi50795342 @JaackDaniel2 @SkySports 37, and not much as changed. Scousers have to work twice as hard as most to succeed in business. Its even harder for ethinc minorities. If you cant see white privilege then you are part of the problem
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@VillansArmy @SkySports Can’t put it solely down to villa being class, they where but that Liverpool last night was a far from normal business.
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Bill Sheppard #UTP
(@APATBillShep) reported
from
Liverpool, England
@SkySports Horrible bastard
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Gina
(@ginaamatoxo) reported
from
Birkenhead, England
@SkyHelpTeam is there a broadband outage in the CH43 area?
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Paul
(@PaulWellmanuk) reported
from
Liverpool, England
@SkyHelpTeam @skyq Obviously your have a major problem with downloading from catch up tv today... Why can't you be honest and post a tweet to say your having problems 🤔
-
Gina
(@ginaamatoxo) reported
from
Birkenhead, England
@SkyHelpTeam Seems to be fixed outage was out for a few hours last night
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@afcmg2x @yesbobbylad @SkySports You obviously never. 🙄
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Dantecdavo
(@dantecdavo) reported
from
Birkenhead, England
Absolute disgraceful decison by @SkySports to Axe @Phil_Thompson4 @mattletiss7 and Charlie Nicholas, it’s been an institution for 20 years plus and will never be the same again, watch the ratings fall right off now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Toyin Akanbi
(@takanbi83) reported
@SkyHelpTeam It’s now been over 3 days without broadband. Have tried to call your customer service number and each time, it has dropped out. Can someone explain what is going on?
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Matt
(@barnstormed) reported
@SkyHelpTeam If I have no satellite signal at all but you can't get me an engineer until next Wednesday, do I get a weeks worth of my bill back?
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Emma
(@Devil_Moo) reported
@SkyHelpTeam Any news on when we are going to get our broadband back in WD18 area? Been down for the last couple of hours and I can’t get any work done…
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BigGeordieGeek
(@BigGeordieGeek) reported
@UswitchUK @SkyUK In theory Glass seems cool, but the inability for other apps to get on there like Warhammer+ along with the stupidly slow refresh rate of 60, means it’s just not gonna meet my needs, so probably Stream
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Darren Burrows
(@dazwestmids) reported
@SkyHelpTeam Hi Louise, on the iPad nothing happens with my last email coming in to my inbox at 2AM. If I log on through website or my mobile I get a message ‘we apologise for the inconvenience but we have encountered a problem with your account. Please contact 03442411280 for assistance
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Unknown
(@Unknown44057350) reported
@SkyHelpTeam you can see in picture it’s is missing form the tv guide via Skys website and via sky go it’s also the same for next Tuesdays and Wednesdays episode so this means it won’t have thumbnails via mini tv guide for doctors next week but this wasn’t an issue till next weeks episodes
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Jamie Hayes
(@womblejamie) reported
@SkyHelpTeam Im usually do it on my iphone. Through the email app. But its not working on anything. Ive tried doing it on the internet aswell. Im no longer a sky customer but i have the sky email
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John Nolan
(@JohnNolanLFC) reported
@SkyHelpTeam Yeah they said I will be billed until 26th November! I've disconnected your services today so no longer using your service! Can you ensure am not billed until 26th November!
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OMZ BK
(@OmzBk) reported
from
Hammersmith, England
Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
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Fred _Ugly
(@Fred_ugly) reported
@SkyHelpTeam What's the trick to get to talk to a person. Not a chat robot or automated call? I mean there must be a way. Please have a world with line manager and ask them. The system must have a work around. It is not right to leave a elderly customer with no phone for 6 days.