Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Jay
(@jaysmith1878) reported
from
Liverpool, England
@CoppellRob @SkySportsPL @SkySports He’s as bad as Salad
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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Karl Lewis
(@karl_0) reported
from
Northwich, England
@SkyHelpTeam - Anyone else having issues with most streaming services on #SkyBroadband
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Ben Alexander
(@Ben_Alex_86) reported
from
Roby, England
@SkyHelpTeam broadband is down is this a known problem in the L14 area in Liverpool?
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James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles
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Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
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Mick
(@mikewilliams_40) reported
from
Birkenhead, England
Salah and mane also have a habit of going down easily, but that doesn’t suit the narrative does it? @skysports #richarlison
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Paul Woodage 🎯
(@ShowcaseDarts) reported
from
Warrington, England
Arsenal very poor tonight A lack of desire, a lack of belief and a lack of Lacazette @SkySports @JamesPearceLFC @LFC #ARSLIV
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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Chris Tomlinson
(@C_Tomlinson) reported
from
Liverpool, England
Poor internet @SkyUK does your head in
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Chris Tomlinson
(@C_Tomlinson) reported
from
Liverpool, England
@SkyHelpTeam Do it all the time. Same checks, no faults, do the router routine, same, still just get poor internet or none at all on mobile devices etc etc bored 😴😴😴😴
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Campbell
(@Mickcamb) reported
@tomjsamps @SkySports Back up your B/S and state your prediction! Your statement quite clearly suggests Arsenal will be relegated this season. If that's NOT what you meant, why make yourself look like a complete idiot in the first place? 🤔🤔🤔. Do you like looking foolish?
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we want martinez
(@Hojbjerg_5) reported
@SkySportsNews @SkySports Soo we’re over reaching on £150M for Harry Kane but £100M isn’t for a 33 year old who’s never stepped foot in the prem?? Yeah okay.
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sam tri
(@samntri) reported
@SkySportsNews @SkySports Time will come when all players will start putting a release clause in their contracts. 100 mn for him at 35 is just stupid same with kane 150 mn at 28 or 29. I know transfer fees are relative but it just do not make sustainable business prospect.
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Andrew Duffy
(@Duff0773) reported
@didavies36 @skytv @SkyHelpTeam Total joke! Maybe we should move to BT n get them to fix the line 🤔🤔🤔🤔 I've now had to spend £20 to buy extra data!!!
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Ax2
(@KronosX81) reported
@ChrisWheatley_ @Transfers @SkySports Now that he’s signed I’ll obviously get behind him 100% and support the lad fully and hopefully he’ll turn out to be a Bargain Buy and an asset who’ll dislodge Leno as No1 before long and do something that for me the better GK in Martinez failed to do become No1. Time will tell.
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Chris Johns
(@NOO5E666) reported
@SkyUK How do I cancel my sky?
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Paul Streeting
(@PaulStreeting) reported
@ricchjenkins @SkyUK I am getting to that stage too after many years being a reliable customer....
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jules
(@juliemcgarry35) reported
@SkyHelpTeam No my apologise we don't have sky broadband we use a different network we have EE and it's the same issue with the channel
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Kieran👾
(@kmcg2D) reported
@smudgekins007 @SkySports Do you have brain damage?
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🄳🄰🄷🄾🄾🄻 🄱
(@DCBoyce) reported
@t_harwood1980 @SkyUK I completely hear you Thomas. Dont even need the plus service now that all the channels I watch have an On Demand for catchup, and its another 61 quid back into my pocket every month. I might miss the sports, but I will survive. I will just go to the stadium instead.