Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (47%)
-
Internet (34%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Runcorn, Ellesmere Port, Chester, Wallasey, Widnes, Sandycroft, Hawarden, Birkenhead, Winsford, Warrington, Queensferry, Northwich, Prescot and Neston.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Runcorn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
-
Gerry G
(@gerry_graceffa) reported
from
Halewood, England
@nobbypfc @zics77 @SkySports Why do you think Liverpool don’t give a shit about peoples lives
-
keith
(@keithoneill71) reported
from
Liverpool, England
@SkySports Dont see a problem playing. I'm still working. At least they're being tested regularly. I've not been tested. Everyone can work except a footballer .
-
Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
Internet is still not working @SkyHelpTeam going on 3 weeks now absolute f*cking joke !!!!!!!!!
-
Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@SkyHelpTeam And you can tell me you’re not willing to “provide me with further assistance” but when I refuse to pay my bill and move over to @virginmedia I’ll be telling sky it was due to the SHITTY service I received on Twitter ...
-
Gerry G
(@gerry_graceffa) reported
from
Halewood, England
@JamesSims1989 @John_pritchardd @SkySports I have family in Aylesbury who support Liverpool probably because we’re up here, I don’t understand why people think you can’t support any team you want for whatever reason
-
Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
My internet has been playing up for days I’m absolutely fuming @SkyUK I want money knocked off my next bill not paying you through the nose for a CRAP service and a 2 hour wait to speak to anyone on the phone
-
Ryan
(@RyanSJ21) reported
from
Queensferry, Wales
@SkySports Stupid decision. Lets just cancel life for the next few years ey.
-
🌊 Paul Downes🏰
(@CallmeDownsie) reported
from
Liverpool, England
Woken up at a quarter past two in the morning by the silent burglar alarm app on my phone only to find it was because my broadband was down for 26 minutes. Just so you know, @SkyHelpTeam, not all broadband traffic in the wee small hours is from Pornhub. 😡
-
Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I recently got a offer for sky q with free installation and 1 free mini multiroom box When I ordered there were no multiroom boxes in stock. I was told to order this at the end of march. When I've gone on to order its charging me £50 can u help as cant get through phone
-
Danielle ❤
(@Elle_Pee_x) reported
from
Liverpool, England
@OpenreachHelp What’s the point of this twitter if you can’t help with anything .. absolutely ridiculous!!!!! @SkyUK so I’ve been in touch with open reach and they are just as useless as you lot !!! My next bill needs to be reduced IMMEDIATELY
-
🔴⚪️⚫️
(@salford225) reported
from
Winsford, England
@SkySports He's a ******* idiot
-
Dave (not the rapper)
(@David_stoneley) reported
from
Winsford, England
@SkyHelpTeam I need to contact a member of the team to sort out my account. I wish to reduce my package and cancel my BB, Iv tried to do this on the mysky app and each time I select remove package it says I have to call someone, but no one will answer as I’m not a priority.
-
Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@P_Rob86 The adoption of Disney + into our @SkyUK box has broken it. Since the update, the box keeps losing the network. Its bloody annoying.
-
Dave (not the rapper)
(@David_stoneley) reported
from
Winsford, England
@SkyHelpTeam I have tweeted you twice now, and still no reply...... if I was to cancel my direct debits I’m sure you would respond faster.
-
Daniel Smith
(@daniel_smith93) reported
from
Liverpool, England
@SkyHelpTeam I have been trying to upgrade our broadband for a few weeks now and keep getting this message. Are you able to help please.
-
kai lora vassallo
(@kaivassallo) reported
from
Liverpool, England
@SkyHelpTeam can’t seem to find any help online, our broadband router is overheating, (one of your engineers informed us of this and did nothing at all about it), and we seem to be getting an average download speed of 9.1mb/s & upload of 1.1mb/s (1/2)
-
Paul Drury
(@Drury83) reported
from
Ellesmere Port, England
@playwithasmile @SkyUK @skytv @SkyHelpTeam I’ve never seen it that price before
-
Brian Gander
(@GanderBrian) reported
from
Liverpool, England
@N_Macca74 @SkySports Every single match will have to be live. This is stupid now
-
Daniel Smith
(@daniel_smith93) reported
from
Liverpool, England
@SkyHelpTeam @LauraMillar87 Having the same issue and have tried on multiple devices
-
Mike Davis
(@rigsby913) reported
from
Birkenhead, England
@ian_pek @SkySports Of course I can, it's shit luck.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
luke bartle
(@lukey3665) reported
from
Dewsbury, England
@SkyUK when did your call centres or customer services move abroad? Over the years I’ve had a very good experience when having to call you. But not today, they weren’t very helpful@in the slightest and just kept on referring to the website, even though I’d called for a reason
-
vaughanieno10
(@vaughanieno10) reported
from
Birkenhead, England
@andyjsb @SkySportsNews @SkySports Tbh think I'd be wanting the support from my manager & team more than ever at the moment so I could prove the doubters & Media gobshites wrong...think leaving him out could finish him..Think Carlo will stick with him
-
Amar Patel
(@Amarpatel128) reported
from
Leicestershire, England
@SkyHelpTeam @SkyUK getting really frustrated! Tried to resolve issue again! Hitting road block with customer service team!
-
Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@AndyTHFC14 @SkyUK @SkyHelpTeam Honestly wouldn’t surprise me mate, probably gonna look at my options as we are paying far too much for the Phone, Broadband and TV service we are receiving
-
Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
-
Glenn SWFC Towers
(@glenntowersSWFC) reported
from
Sheffield, England
WTF could @SkySports commentary be any further up Brentford’s arse all I have heard in 20mins #swfcvbrentford #brownnose
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
-
Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
-
Tony Henson
(@thehence) reported
from
Fair Oak, England
@SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.
-
Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!