Sky

Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 11/28/2025 18:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help

  • humfmeister Reysan (@humfmeister) reported from Birkenhead, England

    Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt

  • wireknox Wireknox (@wireknox) reported from Warrington, England

    @lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.

  • sarahwetherell Sarah Wetherell (@sarahwetherell) reported from Northwich, England

    @SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.

  • lynchyp3 lynchyp3 (@lynchyp3) reported from Birkenhead, England

    @SkyHelpTeam @sky disgraceful service... still no internet and trying to contact other than this tweet is impossible 🥵

  • jeisheeh Ish (@jeisheeh) reported from Liverpool, England

    This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk

  • sav4efc Gary Savage (@sav4efc) reported from Liverpool, England

    Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.

  • davvomacca David McMahon (@davvomacca) reported from Wallasey, England

    @SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊

  • pdbeefy pdbeefy (@pdbeefy) reported from Roby, England

    @Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭

  • garethtolley garethtolley (@garethtolley) reported from Liverpool, England

    @SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem

  • alfdewsbury Alfred Dewsbury (@alfdewsbury) reported from Northwich, England

    @SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!

  • lee_johnstone84 Lee Johnstone (@lee_johnstone84) reported from Runcorn, England

    @SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience

  • GreggMac11 G-Mac (@GreggMac11) reported from Warrington, England

    @SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • charl_byrne Charl (@charl_byrne) reported from Birkenhead, England

    @SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BrincatBruno BrunoBrincat (@BrincatBruno) reported

    @SkySports I miss seeing Ken Sio walking down Church st Parramatta

  • laurasteele64 laura (she/ her) (@laurasteele64) reported

    @SkyHelpTeam I actually did find myself with more time than I thought called back and got through no problem… account all sorted 🎉

  • erebus56 erebus56 🇺🇸 (@erebus56) reported

    @wtf1official as long as it's the SkySports broadcast and not the terrible F1TV one.

  • woefulpunter LP (@woefulpunter) reported

    @SkyHelpTeam can someone please give me a phone to speak to a human at Sky? Our Sky Q has no satellite signal despite there being no issues with connection or satellite. Thanks

  • kevlarr78 Kev Bateman (@kevlarr78) reported

    @SkyHelpTeam Thanks that explains alot, thought it wasn't working until I changed format, my bad.

  • betforfun21olbg Paul (@betforfun21olbg) reported

    @SkySports Bad move to many prats now

  • JonPearcy JonPearcy (@JonPearcy) reported

    @SkyHelpTeam do you not have online support on your website anymore?

  • VickyWilton3 Vicky Wilton (@VickyWilton3) reported

    @SkyHelpTeam Well the amount I’m due to pay is one of the things but also the fact I’ve actually got no internet service so I’m wondering what I’m paying so much for.

  • MoragMcConnell Morag McConnell (@MoragMcConnell) reported

    @SkyHelpTeam Thanks, the problem is I keep giving the correct info, but can’t get to speak to someone, oh well I’ll keep trying #SKYTV

  • AidanMurs Aidan Murray (@AidanMurs) reported

    @SkyHelpTeam Broadband down in BT34 region Northern Ireland. Any updates?