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Sky Outage Report in Helsby, Cheshire West and Chester, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helsby, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helsby, Cheshire West and Chester, England 12/05/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helsby, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Wallasey, Chester, Prescot, Warrington, Northwich, Prenton, Widnes and Bromborough.

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City Problem Type Report Time
United KingdomLiverpool TV
United KingdomLiverpool Internet
United KingdomWallasey Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helsby, England

Latest outage, problems and issue reports in Helsby and nearby locations:

  • DBarlow20 Dave Barlow (@DBarlow20) reported from Liverpool, England

    @SuperAdekola @SkySports I think you’ll find Everton has a huge support in the Liverpool postcode area which was again proven due to Covid restrictions

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • mattyb743 Matthew Buck (@mattyb743) reported from Warrington, England

    Never mind Ronaldo. Why an earth have they not put Leicester City VS Manchester City on the telly? The black out doesn't even effect this because why are they only showing 1 match on Sunday? #Baffled #PremierLeague @premierleague @SkySports

  • mradambarker Adam Barker (@mradambarker) reported from Warrington, England

    Are there connection issues in Warrington?! @skybroadband @SkyHelpTeam

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Pep the frauds 200th game funded by a **** load of cash.

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • sianaddison sian addison (@sianaddison) reported from Warrington, England

    @SkyHelpTeam @cordGR63 No point in going online to check! The tool is down also! Never anything but issues with the service you “supply”

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    @SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam Hi, we have had no broadband all afternoon - although it says connected, it isn’t working. Seems to be in our local area. Any help? WA5.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports ‘Come back stronger’ 🙄 You skied a penalty not had your leg broken you absolute melt!!

  • MartynF93 Martyn French (@MartynF93) reported from Penyffordd, Wales

    @SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    @SkyHelpTeam So this is now another day without the internet? I’ve checked and yes it’s down in my area - any idea what’s causing this and when it will be fixed permanently please as I work from home and this is a real problem. Thanks.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @SkySports Keep making them bad decisions next weekend ole lad!

  • pedallingforfun Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam Yes but yesterday was the last straw I’ll be swapping suppliers in the near future. I’ve had more issue with Sky in the 12 months I’ve been with you than I had with my previous supplier in 20 years

  • kela_24 Kate Rogers (@kela_24) reported from Warrington, England

    Third time in two weeks @SkyHelpTeam our internet has gone down. I know what to check. I know it’s likely an @OpenreachHelp issue but I’m at least 20gb down now due to loss of internet connection and having to hotspot to work. And that’***** & miss. No recompense or apology.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.

  • hoppylovesa69er Stephen hopwood (@hoppylovesa69er) reported from Liverpool, England

    Var to see if it’s a penalty after 10 seconds and the commentator on @SkySports says no goal what a idiot 🙈🙈🙈🙈

  • DJTarranAFC Dave Tarran (@DJTarranAFC) reported from Hope, Wales

    anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam

  • pedallingforfun Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam please can we get an update on when your broadband service will be restored?

  • davey7000 John Davey (@davey7000) reported from Widnes, England

    @SkyUK @SkyHelpTeam Is this the same as BT Home hub and channels over the internet? That service was the worst.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jake_deane Jake Deane 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jake_deane) reported

    @H1ghBerry @FootballlForAll @SkySports Tattoos look awful

  • MattCross83 Matt Cross (@MattCross83) reported from Amesbury, England

    @NathanL68388590 @Terry49186974 @SkySports Been waiting for an operation on my acl mcl since October poor Ben chilwell

  • Wil_bike CuriousDuck (@Wil_bike) reported from Galway City, Connaught

    @nahitsThata_ @SkySports Just making the point it's stupid to have the AFCON on during the season for most of the top teams and players. Have you got a point ?

  • steveabbott07 STAY SAFE (@steveabbott07) reported

    @SkyHelpTeam spoke to someone nearly 2 weeks ago about you still taking money out of my account even though I cancelled in September. Told I would be refunded within 48hrs. Still haven't had the refund. Disgusting service.

  • MarkMspalmer74 mark (@MarkMspalmer74) reported

    @SkyHelpTeam my broadband off line in Thetford Norfolk….network issue?

  • solilad DJW (@solilad) reported

    @SkyHelpTeam can you let me know what the speed of the Ethernet port is on the 55” Sky Glass, I’m having trouble with my broadband and @virginhelp are asking me silly questions and blaming the Glass for slow connection

  • SmithyWFC85 James Smith (@SmithyWFC85) reported

    @Football_TaIk @SkySports Seems to be mixed messages on this one. Some say he didn’t want to go and just be a sub but Ranieri suggests he did like to join up but is also happy to help the club .

  • estella206 estella (@estella206) reported

    @SkyHelpTeam can’t connect to our working broadband, sky q box says there’s a problem connecting to our broadband router, all troubleshooting tried, no success, help please!

  • jonoakden Jonathan Oakden 💙 (@jonoakden) reported

    @SkyHelpTeam please please please could you allow the sky q router to offer a modem only mode for those of us that want to route our networks on our own equipment? The sky q router really is hopeless if you have more than around 30 network connected devices.

  • RyanFardon11 Ryan Fardon (@RyanFardon11) reported

    Absolute joke so much for being a platinum Member with #skyprotect you can’t even get the internet working! @SkyUK sort this mess out will you! Love spending a hour a day on the phone trying to resolve issues. Seriously thinking about leaving sky!