Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Wallasey, Chester, Prescot, Warrington, Northwich, Prenton, Widnes and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wallasey |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam My name is Tori, but thanks. It seems that all of your offices are currently closed, only have the option of an SOS text, and we have already followed online advice. We will call to cancel in the morning.
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Tony Fillingham
(@tony_fillingham) reported
from
Widnes, England
@GNev2 @SkySports Why did you keep saying luke Shaw never got the ball ⚽ he clearly did!
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam is the Internet down again mine is not working in Liverpool
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK has the internet gone down in the Cheshire area??
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𝙶aseous 𝙲𝚕𝚊𝚢.
(@GraciasKray) reported
from
Liverpool, England
@SkySports Awful decision. These refs want to be the centre of attention.
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maria thompson 💙
(@mariathompson25) reported
from
Deysbrook, England
@GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡
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Mandy Sheridan
(@MrsSherrec) reported
from
Warrington, England
Trying to speak to someone @SkyHelpTeam online is a nightmare. The “virtual assistant” is absolutely pointless and the sky app doesn’t have anything to help either
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??
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trottersltd
(@trottersltd) reported
from
Birkenhead, England
@paul_wilkins1 @SkySportsPL @SkySports Free kick to the defender, Sharps dragging him down by the shirt caused the handball, amazed that the var or even the commentators didn’t see it.
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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Terry Reece
(@TerryReece20) reported
from
Liverpool, England
@SkyHelpTeam But if I’m paying for a service that offers a set speed why do I not get that speed?
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David Calderbank
(@davecalderbank5) reported
from
Liverpool, England
@JacobMakinson @SkySports Hahahaha kin ell this has gone down a storm!!!
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
Following a stressful, long & unhelpful call to @SkyUK, the call operator took another call and cut us off before a resolution was found.
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@casper197635 @SkySportsPL @SkySports Indeed..but that shouldn't be the issue.. The point of so few was to keep them distanced.. These weren't..
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.
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Shaun Fitzsimmons
(@ShaunAFitzy78) reported
from
Birkenhead, England
@SkyHelpTeam My Internet has just gone down, the orange light on my hub tried on off and all normal stuff, did online checks on my mobile and apparently my hub doesn't exist?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?
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Barto
(@_barto1) reported
from
Liverpool, England
The SkySports Sam Allardyce love in is making me want to vomit. I'm sick of hearing he saved us from relegation. After his 1st game we were 9th with 6 months of the season left. And there was never an attempt to catch the teams above, everything geared around avoiding relegation
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Steven Tattum
(@modtl11) reported
from
Connah's Quay, Wales
@SkyHelpTeam we've just upgraded to Sky Q multi room. Do we get Sky Go Extra? It's currently not working on my PS4 saying I need to upgrade to it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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joe
(@happygrowls) reported
@SkyHelpTeam my internet is giving me random ping spikes all the time even on a wired connection, i've tried replacing ethernet cables, resetting my router yet the issue persists, please can you help sooner rather than later, it's very urgent.
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DJ Alex Parker
(@DjAlexParker) reported
@SkyHelpTeam are there any plans for 4k support for the Q mini boxes or a new device that supports it?
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Corinne Brewer
(@ccib09) reported
@SkyHelpTeam What's happening with our internet in central Bath? Signal - fine for a while then intermittent buffering. Only started doing this a few days ago but really annoying. Speedtest seems to say signal coming from Gloucester!
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Ellie Pearson
(@_elliepearson) reported
Fed up of my shoddy internet from Sky!! @SkyHelpTeam can’t get through on the phone for help, no internet upstairs in my house, cuts out every few hours downstairs.. & that’s after paying extra every month for “faster” broadband 🧐 #help
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rob
(@mickmiller27) reported
@neil_hyatt @SkySports would like to know what big hard judge said to darren to get the reaction ? but not a chance of anyone asking him to explain for fear of upsetting the poor wee soul,
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Tony
(@tonybfcb) reported
@OakdeneSi @SkySports Where did I say players were right with how they treat referee's?! I'm pretty sure I said they were wrong. But as a referee, he has to keep calm and not react, which is why he is being punished.
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PhilG
(@gybbs58) reported
@OfficialBHAFC Ffs how can #SkySports give a #cpfc player motm they were Crap for 89 minutes 😭
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ok.
(@cupsoftherosay_) reported
@SkySportsPL @SkySports Serie A was a farmer's league before the arrival of CR7, he put that league on the map. GOAT things🐐 nobody watched that "league" until CR7 arrived...the quality of their stadiums is poor, the fans are trash, the players are has beens and it is a FARMER'S LEAGUE.
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Mouth of the Tyne
(@ToonMouthTyne) reported
@SkySports Some of the worst refereeing I've ever seen that. The shrug 🤷🏽 at the end when he's like "where did you want me to go?" How about outside the f**king box for a start??!
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MoneyBenjamin
(@MoneyBenjamin) reported
@SkyHelpTeam Guess what. The same again has happened tonight. That’s 2 nights in a row now!!!! Like many people during the pandemic era I need my Broadband to work and you can’t provide a stable service!!!!