Sky Outage Report in Helsby, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Sky
Sky is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Prenton, Widnes, Wallasey, Chester, Bromborough, Warrington and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
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Sam Town
(@Townie159) reported
from
Delamere, England
@SkyHelpTeam our broadband had been down for 48hrs, and have gone through all the diagnosis/resolution steps but still no luck. Any ideas on how to fix?
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Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
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Steph Bunn
(@Korri46) reported
from
Northwich, England
@SkyUK for weeks now my hub keeps turning itself off, and my sky box signal keeps dropping out even when the weather is fine. I've tried using your website but it keeps sending me found in circles!!
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Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I'm just wondering of your website is down I'm trying to upgrade but it's not letting me just says one of payment £0 monthly payment £0 then says there is a texhnical error with the account
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Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
@SkyHelpTeam I have my two Sky Yahoo email accounts forwarded to Gmail. Since 8pm yesterday (Fri) I’ve only received 2 of the 60 emails sent to me until it all started working again around 9pm tonight. Was there an issue with Sky Yahoo Mail (they are all visible there) or Gmail?
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always f**king unbearable
(@Mickemz) reported
from
Birkenhead, England
@UTDJay10 @sakanelli @SkySports How ******** did you work that out? It was 0-0 at the time. Pen not given, it's a completely different game then.
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
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the truth
(@SWD1985) reported
from
Northwich, England
@MichaelBensonn @SkyUK Mike Tyson would hang both you out simple I think even now none of the heavy weights these days could of even gone one round with the 1999 lads your all muppets
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Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
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Roberto Fletch (Premier League Champions🏆)
(@roberto_fletch) reported
from
Ellesmere Port, England
@SkyHelpTeam Still seems I have problems with my speed.
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Antony
(@TonydoyleUk) reported
from
Birkenhead, England
Dear @SkySportsPL @SkySports for about 140 years Liverpool fans have NEVER sang YNWA in the 76th minute at any game.... never mind Brighton away. 🙄 Strictly minute -1 or 89 when bricking it against Barca at Anfield. Surely there’s a red in the office?
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?
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Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
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Nicky Hughes
(@nickyhughes11) reported
from
Frodsham, England
@SkyUK our TV can’t play YouTube, it says it’s connected to the WiFi but there’s no internet. What does that even mean!? We pay £100 a month for this service...
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.
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Ron Brett
(@ronbrett) reported
from
Runcorn, England
@SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.
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Paul Hughes
(@Cheshirebaggie) reported
from
Northwich, England
@ScholesDominice @SkySports Don’t need education in this, this BLM movement is doing nothing for the issues. It’s divisive, and bringing back the dark days of the late 70’s. I remember the days well, and believe me we don’t want to go back. The Kick it out message needs a re launch.
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James Nimmo
(@JamesNimmo0864) reported
from
Widnes, England
@SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Adams
(@Gavin_Adams11) reported
@SkySports Today was on no one else other than Masi. Tell Merc what’s happening and no issues. Instead Lewis goes behind a slow moving car and crash. It was a clown show from the FIA today.
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Nick Blackman
(@NickBlackman2) reported
@philiams14 @SkySports Might want to get those glasses checked buddy not working for you👍
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Chris Kuklewski
(@inmyskin75) reported
@SkySports What incident?
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MM
(@Mchoes2) reported
@SkyHelpTeam I have no idea how the website works, but I know a few other people have said that there is an issue of no internet connection in East London, therefore “what it shows” is that there is a WiFi internet connection outage or issue that needs to be fixed
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PrivateBaggins
(@chris17558856) reported
@SkyHelpTeam I have thanks Laura, twice. Streaming seems to work OK (Netflix) but TV is freezing, going blank and saying no signal.... Even after a cold reboot
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Christopher Rogers
(@Christo61250602) reported
@SkyHelpTeam having issues with both recordings and live TV at present. Very intermittent sound and picture, freezing for long periods of time. What might be the issue here?
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Marco 🏳️🌈🇬🇧🎄
(@Marco772021) reported
@SunSport @SkySports The worse service you can have in the UK. Nothing ever works properly!
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JB
(@jbuckby1988) reported
@SkyHelpTeam The channel is only showing in standard definition and the quality is poor. Only sky sports mix in HD
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Garry
(@garrycummins504) reported
@SkyHelpTeam @SteRoyle_ i think y’all need to look into it the whole area keeps going off although y’all can’t detect any problems …
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Tracey
(@traceywhufc11) reported
@confuesedleanne @SkyHelpTeam I got message from sky saying there issues