Sky Outage Report in Helsby, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, Prescot, Warrington, Northwich, Prenton, Widnes, Wallasey and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| Liverpool |
TV | |
| Prescot |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam hi sky talk and broadband down in Warrington area. Sky app to check status isnt working either. Are there any problems and if so when will it be sorted
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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David Hodgson
(@davidh0189) reported
from
Warrington, England
@SkyHelpTeam Sky at last have confirmed there are problems in the NW
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sheps
(@SuShephard) reported
@SkyHelpTeam Hi is it this Thursday the BST problem will possibly be fixed or next week please? Just need to know how many weeks I need to change the viewing schedule. Thanks
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Mark Wilson
(@maryfield21) reported
@manfred698 @SkyUK So likely to be @SkyUK issue then.
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christopher peters
(@pchris6) reported
@SkyHelpTeam how come the new sky glass puck can’t connect to my sky broadband and stay on for more than 5 minutes but the sky q mini box never had an issue sky glass massive waste of time
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DiamondGirl
(@xDiamond_Girlx) reported
@SkyHelpTeam Why is it taking so long to deploy the fix.
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Paul Woodhouse
(@Hut2008Paul) reported
@nooney_9 @SkySports I 'think' it's something about goals scored from the chances created...wouldn't put a tenner on that. Some stupid stat shite, like when they started with that 'pre-assist' lark.
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liam evans
(@liamevans6) reported
@SkySports will the sky sports red button be available to use on a laptop tomorrow for championship games? It seems to say it will be able to on your website but never seems to be an option to select
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Hannah Page
(@hannahpage82) reported
@SkyUK absolutely shocking no info given regarding the mobile network being down! Pregnant due Friday and no possible way of contacting the hospital until at least Wednesday!
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kbear
(@KtbearK) reported
@SkyHelpTeam Thank you for your reply. There's never been a problem in the past but hopefully it's back to normal Thursday.
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🄹🄰🅂 ↗️
(@Jas_3y) reported
@SkyHelpTeam I've been through to your Indian call centre advisor and he is unable to stop the cancellation process - I've only got 2 days left before it stops. He couldn't tell me why. He's now put me on hold to another deperatment. I've been on the phone an hour now. Seriously poor show.
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Howard Galley
(@howard_galley) reported
@SkyUK @pearljam100 Still showing BST on my HD box. Done on purpose pushing me to step up to Q?? Oh no Q customers with the same problem.