Sky Outage Report in Helsby, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helsby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helsby, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Northwich, Widnes, Wallasey, Chester, Prescot, Warrington and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helsby, England
Latest outage, problems and issue reports in Helsby and nearby locations:
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Rich
(@Growlerxxx) reported
from
Wallasey, England
@SkyHelpTeam Hi - DM’d Sky again - but for all others reading, the installation of new broadband via Sky’s process using @WeAreOpenreach / @OpenreachHelp is the worst piece of customer service I have experienced in over 20 years
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Fraggle
(@smiley_fraggle) reported
from
Warrington, England
@TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK
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Joanne Sartorius
(@hobojouk) reported
from
Ellesmere Port, England
@SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@oasismark @SkyUK @giffgaff Both use O2 network so it should be fine.
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Lisa
(@LoubLou1985) reported
from
Widnes, England
@SkyHelpTeam Having issues only on certain channels distorting - must of restarted sky approx 10 times in the past few days. I am in WA8 area. Thanks
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Lois 🌹
(@Lois__6) reported
from
Liverpool, England
@SkySports sort your shit out
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Richard Jenkins
(@richard4481) reported
from
Garston, England
Honestly getting frustrated with @sky @SkyHelpTeam problems with my satellite signal, problems with connectivity. Give the advisors their due they have tried but just getting nowhere for over 5 days now 😡😡
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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ste
(@l9ffo) reported
from
Wallasey, England
@SkyHelpTeam what is the best number to call customer services on as each time I've rang I have been waiting over half an hour for someone to answer
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scousenatalie 😘
(@natalie_2917) reported
from
Liverpool, England
Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .
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Fraggle
(@smiley_fraggle) reported
from
Warrington, England
@TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.
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⚽️💙 Des D'Arcy 💙⚽️
(@Nilsatis_1878) reported
from
Runcorn, England
@SkySports @SkySportsNews I pay mega money for sky and and you put the worst football program on “Saturday Social” on three stations 5 nobody’s giving there opinions 💩 even “Soccer AM” went down the pan until Jimmy Bullard joined having a live band on 😂 turned off
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Rich
(@Growlerxxx) reported
from
Wallasey, England
@SkyHelpTeam currently receiving appalling customer service, due to a Sky error cancelling an installation without informing a brand new customer - please DM me for more dets
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George Caulfield
(@Geo1604) reported
from
Liverpool, England
@SkyUK has got to be the worst customer service ever
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David Bimson
(@dbimo1980) reported
from
Birkenhead, England
@SkyUK same shite customer service as the fibre connection
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Reysan
(@humfmeister) reported
from
Birkenhead, England
That's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief
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Richard Jenkins
(@richard4481) reported
from
Garston, England
@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
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Cheryl Corless
(@chezr911) reported
from
Warrington, England
I love getting cut off 3 times during phone calls @SkyUK. Customer service is that awesome that they don't phone back they leave you to get back in the queue that 'could be more than 30minutes' 👍 all I want is a cost for multiroom but it seems that is too much to ask!
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Carbs
(@AndrewCarberry) reported
from
Warrington, England
@stevo_g1992 @SkyUK @WeAreOpenreach The engineer was very apologetic for getting their late...however what really frustrated me was that I booked it 4.5 weeks ago and I was told I would be seen early in the day. If I'd known they'd been late I could have worked the morning. Sorry 2 hear that you have had issues 2
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Mackay
(@IgMackay67) reported
@aboutceltic I've been a @SkySports customer for years but will be packing them in shortly. Too expensive, coverage of Scottish football is a joke. I'm getting bored making millionaire footballers in England even richer. And they wonder why fans turn to illegal streams.
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UMER
(@UM3RHD) reported
@SkyHelpTeam my phone and internet are both down. Tried resetting the router as well as a hard reset. Nil fix, could you kindly help?
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Wiqar Sayed
(@WiqarSayed) reported
@SkyUK your call centers are rude! First #Sky charges me for extras and when I called to complain, kept on hold for nearly 30 minutes. #badcustomerservice #Skyscam
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Nisha
(@classydassy) reported
@SkyHelpTeam hi having issues connecting to wifi at home intermittently all day. Relatives in the area with Sky have said the same. Not the first time this has happened- any support around this would be great
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Bruno
(@Bruno29477875) reported
@GaryMillsy @SkyHelpTeam Same here I've been having problems
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Martin Stott
(@stottypotty) reported
@SkyHelpTeam Hi it seems to effect skyglass and all other devices the middle led light on router goes yellow and flashes . I’ve done all the tests and it says there is no problem . Like I said the signal drops for a few minutes at various times of the day. Very frustrating
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UMER
(@UM3RHD) reported
@SkyHelpTeam my phone and internet are both down. Tried resetting the router as well as a hard reset. Nil fix, could you kindly help?
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Linda Mc Kinley
(@lindamckinley26) reported
@SkyHelpTeam I have set it up & then it says to go to discovery plus sign in & activate code but the page keeps refreshing constantly & I can’t even see the page let alone put the code in. It’s not just today that it’s happened, I tried before so can you help or who do I contact?
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darren kenny
(@darrenk48802484) reported
@SkySports Blimey, seems Zouma kicked it harder than I thought! Sorry to make a joke about something so horrid.
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The Oddfellows Arms
(@OdfellowsArms) reported
@SkyHelpTeam Sky Connect Business Broadband. I also have a residential sky tv service.