Sky Outage Report in Prenton, Metropolitan Borough of Wirral, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Prenton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Prenton, England
The most recent Sky outage reports came from the following cities: Liverpool, Litherland, Wallasey, County of Flintshire, Queensferry, Upton, and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 15 hours ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
Liverpool
|
Wi-fi | 6 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Liverpool
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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unbearablenat😉 (@natalie_2917) reported from Liverpool, England@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
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Paul Davison (@dubtoon) reported from Heswall, EnglandSkySports properly trying to build this Man Ure v Liverpool game - joke, no one actually really gives a shit
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David Bimson (@dbimo1980) reported from Birkenhead, England@SkyUK same shite customer service as the fibre connection
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George Caulfield (@Geo1604) reported from Liverpool, England@SkyUK has got to be the worst customer service ever
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Liz Whitehouse (@LizHannah25) reported from Garston, England@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
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ste (@l9ffo) reported from Wallasey, England@SkyHelpTeam what is the best number to call customer services on as each time I've rang I have been waiting over half an hour for someone to answer
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Richard Jenkins (@richard4481) reported from Garston, EnglandHonestly getting frustrated with @sky @SkyHelpTeam problems with my satellite signal, problems with connectivity. Give the advisors their due they have tried but just getting nowhere for over 5 days now 😡😡
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Rich (@Growlerxxx) reported from Wallasey, England@SkyHelpTeam currently receiving appalling customer service, due to a Sky error cancelling an installation without informing a brand new customer - please DM me for more dets
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unbearablenat😉 (@natalie_2917) reported from Liverpool, England@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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unbearablenat😉 (@natalie_2917) reported from Liverpool, England@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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Thomas Conroy (@tconroyjnr) reported from Liverpool, England@SkyNews @SkySports What a ****. And there lies the problem.
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Matthew Hudson (@mattyhudson86) reported from Seaforth, England@SkyHelpTeam our sky broadband has disconnected less than a week after joining from bt where we never had problems I’ve ran all the diagnostic checks on your website before you ask me to do that
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Sarah (@sarah_comber) reported from Liverpool, England@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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Richard Jenkins (@richard4481) reported from Garston, England@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
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scousenatalie 😘 (@natalie_2917) reported from Liverpool, EnglandNever ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
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Catherine (@Cath_Ward14) reported from Birkenhead, EnglandWell @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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Helen Ball (@HelenSocKnowHow) reported from Liverpool, England@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
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Joanne Sartorius (@hobojouk) reported from Ellesmere Port, England@SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.
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Reysan (@humfmeister) reported from Birkenhead, EnglandThat's me done with @SkySports @SoccerSaturday The RS love-in is disgraceful. Worse still the know-nothing Father-in-law is here & thinks we should support them as they're a local team. Just need to convince my lad we can survive without Sky... #biasedbeyondbelief
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky🇺🇸 (@RickyTPB__) reported@SkySports Wtf is Sean Longstaff doing there😭
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Ant Roberts (@TheLeonRoberts) reported@SkyUK Does this service include multi room ? Or would you need to purchase multiple glass devices to use it ?
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John (@John41886006) reported@SkySportsNews @SkySports So basically that’s another team officially challenging for the title from here on out? Don’t worry though. If or when they eventually do win the league, it won’t be long until everyone starts chatting **** about them ruining football just like Chelsea and Manchester City.
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steve (@stevedoom_) reported@wsjudd @SkyUK Yeah that's fair enough :) I get Now TV live through the web. It's part of my BT subscription service, Would that be an option? You can get all sports etc, but iirc not in 4K, I only get BT Sport in 4K.
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harlingdave (@harlingdave) reported@SkySports Hope they go down #nufc
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Allie the Unwoke 🇬🇧 (@AleSmit_Bar) reported@Emmaaaaaa90 @SkyUK Is that one of the new glass ones? Will never understand why they give away to people who have loads of money. I won't have Sky in my house. That Hinch one is so braggy and awful with it, goodness knows how she is still going. Surprised anyone still follows her tbh
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Hayden Redmill (@RedmillHayden) reported@willcollinsthfc @SkySports Super league was the single worst thing that could happen for football
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anotherme (@another07047584) reported@SkyHelpTeam @SecretLifeLTD Don’t do it. This tv is low spec at 60hz and is tied to sky. Wait for them to launch an app service - do not fall for this.
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iylahsAutismJourney (@iylahsautism) reported@SkyHelpTeam please can someone help……I have no internet haven’t since 1pm. Website was showing an issue in area earlier now says no known issues however still not internet.
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Fiona J Mackenzie 🏴🏴 (@Gaelicsinger) reported@SkyHelpTeam Nope sorry there’s nothing there but a screed of notifications of a pending engineers visit - which never happened btw… No contract, nothing . Suggestions?