Sky Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent Sky outage reports came from the following cities: Queensferry, Liverpool, Upton, Birkenhead, Flint, Prescot, Wallasey, Holywell and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Queensferry |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Upton |
Wi-fi | |
| Liverpool |
TV | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
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David McMahon
(@davvomacca) reported
from
Wallasey, England
@SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊
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JCS_fan
(@Vicky_Aspey) reported
from
Heswall, England
@SkyUK have sent you a PM. Cannot get through in the fone. And there is no live chat!!! Awful service
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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Ish
(@jeisheeh) reported
from
Liverpool, England
This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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Charl
(@charl_byrne) reported
from
Birkenhead, England
@SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.
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garethtolley
(@garethtolley) reported
from
Liverpool, England
@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem
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Gary Savage
(@sav4efc) reported
from
Liverpool, England
Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam not happy internet down again if I hadn't woke up early would have been late for work.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Reysan
(@humfmeister) reported
from
Birkenhead, England
Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help
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Andrew Jones
(@x17aej) reported
from
Liverpool, England
@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now
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pdbeefy
(@pdbeefy) reported
from
Roby, England
@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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lynchyp3
(@lynchyp3) reported
from
Birkenhead, England
@SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary C
(@RosieCampbell1) reported
@SkySports “Suffers from” absolute terrible language to use!!!
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Lynn 💜
(@Scotslynn) reported
@peterelliott71 @SkySports Incredibly poor language choice.
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Tony Davies
(@tonydavies76) reported
@SkyHelpTeam Thanks for checking in Lainy, it isn't I'm afraid. I've been onto the app, followed the instructions and it's booked an engineer. Not sure if it's a continuation of the issues yesterday though as it never came back up.
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Mark Joules
(@MarkJoules) reported
@SkyHelpTeam Shameful that you are posting this with what went on yesterday / and still today. No explanation, no updates, no nothing - truly shambolic service and clear that you have some much contempt for your customers.
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M
(@ffs_al) reported
@SkyHelpTeam My landline is not working!
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Omar Iqbal, Esq.
(@ozique) reported
@SkyHelpTeam No point telling us about this when internet and phone services are down. We cannot use any of these apps you are displaying. Please focus and fix the critical issues first. Then tell us which apps to use.
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Connor
(@connor_laad) reported
@SkyHelpTeam Sky's poor social media team have been getting some flak eh! They're not wizards they can't magically fix the problem
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Leanne Lord
(@Leannelord) reported
@SShievan @rob2franks @SkyHelpTeam I'm blackburn still not on rebooted about 100 times still not working
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Sutseysooty
(@sutseysooty) reported
@SkyHelpTeam I spoke to some woman the day b4 and she refused to put me through to a manager, you sent me a email with a complaints number so you have my complaint, no one has contacted me as yet , so no, no resolution, so deadlock letter req to escalate
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Michael Bancroft
(@MickyBancroft) reported
@SkyHelpTeam we are coming up for 24hrs now loss of service on our leased line in Prestatyn (North Wales) any update on when we may see the service back up?