Sky Outage in Dunoon, Argyll and Bute, Scotland

@JW48060930 @SkyHelpTeam @SkyUK Waited for 45 minutes to be told the department I wanted to speak to closed 15 minutes ago been trying to resolve an issue for weeks really are dreadful

Dreadful customer service from @skyuk @skyhelpteam. A loyal customer of sky for 14 years I think the time has come to cancel and go to freesat or freeview

Ok @SkyUK - complaint sent to you 15 July (by post because you insisted and make it bloody difficult to get in touch). Feel free to respond. No rush, mind.

@SkyHelpTeam It’s an area wide problem here in #largs and elsewhere on the West Coast of Scotland- sorry probably should have mentioned that 😉

@SkyHelpTeam then to be fobbed off and told there is no way to make a complaint online is just ludicrous for an organisation as big as sky...plus I’m sure there will be people who ordered sky after me no doubt getting sky installed well before the 17th..

@SkyHelpTeam please sort your WiFi in Inverclyde. Shocking shocking shocking. Will look to cancel subscription if you can’t sort it out. And before you ask - I’ve reset it 6 times. 😡

@SkyUK @SkyHelpTeam I want a callback from a manager to discuss cancelling my broadband. Horrendous speed, backed up by equally horrendous customer service

@ScotlandSky @SkySports That's shit. I get bt sport for free plus sky sports couldn't give a **** about Scottish football

@SkyHelpTeam is there a problem with catch up on demand? Loads of programmes not coming on now

Great experience with @SkyUK today. Still scratching my head. Got a decent deal and good service. Am I writing this stat or am I still asleep?

@SkyHelpTeam been on hold for 25 mins, need to talk to someone about my installation....please help??

@SkyUK on hold for 25mins, trying to talk to someone about my installation.....please help??

@SkyHelpTeam Hello. I can’t find a answer to my relatively complicated question on the self help areas. Is there a speak to human option I’m missing that doesn’t involve speaking on the phone?

@SkyHelpTeam not a problem! credit where credit is due!

@SkyUK @SkyHelpTeam what a terrible service. No satellite signal on most channels and after an hour need an engineer but no date available!!!! Not paying for no service!!

@SkyHelpTeam @StateLovingScot Excuses with no admission that this level of service is unacceptable. When I queried tonight why it would take 17 days for an engineer to restore service, I was advised that their engineers need to take holidays too. 🙄

@SkyHelpTeam Iv tried it all nothing works theres no network works in kings lynn nothing can i just have the minimum 10 mb speeds

Swann doing comms down in Antigua for Skysports, have TMS jogged him on #WIvsIND

@SkyHelpTeam unable to log in and been waiting for a call back for two weeks contact me so I can resolve this issue.

@SkyHelpTeam it's been over 8 hours and you still haven't replied to the below. Your motto is 'believe in better' and, ironiclally, we all believe you can do better in this situation...help her out 👇👇

@SkyHelpTeam hi we have been struggling with both of our sky q boxes to connect to our network. Now my phone laptop and playstation are all connected what is wrong with your boxes this is about the 4th time it's happened since we've had them

@skyatlantic @SkyUK I have problem with my internet,it is very slow and I’m paying for fibre (high speed one)but wasting my money as it is not good at all . Not a good company.

Coming up to 2 years with Sky. but i'm not an important customer because im not new!! @SkyHelpTeam