Sky Outage Report in Dundonald, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Dundonald, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Dundonald, South Ayrshire, Scotland
The most recent Sky outage reports came from the following cities: Ayr, Kilmarnock, Stevenston and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dundonald, Scotland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Graham Forsyth 🇬🇧
(@gfgers1872) reported
from
Ayrshire, Scotland
@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit
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ohtobemaya
(@lynnet1508) reported
from
Kilwinning, Scotland
@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........
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Kenny Campbell
(@Junior_1869) reported
from
Kilmarnock, Scotland
@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.
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Scott Leiper
(@ScottLeiper) reported
from
Ayrshire, Scotland
@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Well, this sucks. @SkyUK are *************** here.
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Ronnie Nichol
(@RonnieWNichol) reported
from
Ayrshire, Scotland
Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔
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Mrs PoshShark
(@talieevenstar) reported
from
Irvine, Scotland
@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus
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hannip65
(@hanimp123) reported
from
Coylton, Scotland
@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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Chris Reid
(@KilmarnockChris) reported
from
Kilmarnock, Scotland
@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.
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Jamie Shedden
(@JShedden88) reported
from
Ayrshire, Scotland
@SkySports Horny as **** 🤤😈🤤😈
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imapaulhazeltonguy
(@Phazelton78) reported
from
Irvine, Scotland
@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
@andyhelson @SkySports Don’t ******* swear Andy, it’s bloody rude.
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.
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TP
(@Dj_sebo) reported
from
Kilbirnie, Scotland
Roger showing us the poor journalism at @SkyUK watch this dumb chick of a reporter try pushing the msm narrative. Rodgers is having none of it. #leavemeansleave
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam I’ll do that as my issue isn’t listed. I have called in but it’s a 30 minute wait 😳
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.
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ZoeTLife
(@DiamondLife2018) reported
from
Springside, Scotland
Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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teadrinker68
(@teadrinker68) reported
@HayRfc1 @SkyUK Exactly why I moved to BT. Well that and Sky’s ‘customer service’ was disgusting.
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Gregg Syder
(@sydrik2010) reported
@SkyHelpTeam cannot believe we can't use a blue light code to renew and save. Need to cancel a 14 year contract to set up a new one, saves us £700 a year but must be more work for everyone involved. Really no way around this?? £140p/m Vs £83.50p/m
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Oliver Badcock
(@OBadcock) reported
@SkyHelpTeam Hi Laura, I have completed the test… which works and comes back ok. The broadband drops out randomly 2-3 times per hour and .. ironically… I need an internet connection to test the connection so when it goes down I can’t test it! Pls sort it. Thanks
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Danielle Harker
(@daniellelufcpos) reported
Been trying to cancel our @SkyUK for 2 days right laugh
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Nwinks 66
(@Nwinks6) reported
@Malpee_jnr @CoachOpeele You will clap for skysports, sportsbible, BBC, ESPN and dems when they drop same statistics but when your own do same, you start rubbishing it.. Ky3s3 blacks ankasa we are our own problem o
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Chris ayres
(@chris_ayres) reported
@SkyHelpTeam Thanks for the reply, yes I have done that. Need to wait 24-48 hours for a visit. The problem is, I don't need an engineer to my house, we need open reach to our street as everyone is out. Yet, sky team can't organise that apparently. So we go round in circles again.
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TLeal
(@TLeal93010751) reported
@SkyHelpTeam I can appreciate somethings take time however we signed up to a service 7 months ago which you said you could deliver and an Openreach engineer said would be sorted in 28 days. It’s crazy that in this day and age we are having to wait this long.
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Lee Thacker-Goddard
(@itsjustme_Lee) reported
@SkyHelpTeam is sky mobile down. I have been unable to text or call for a few days now. I am unable to get answers from anyone!!! @SKK_Mobile
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kaykay
(@lxrrvvv) reported
@SkyHelpTeam Is anyone else’s internet just not working rn or is it just me
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Kirsty ✨
(@Kirsty__x3) reported
@SkyHelpTeam I got Sky Q almost a month ago and the apps have never worked, I don’t know who the first 2 people I talked to yesterday were but they put me through to apps, they put me on hold for 45mins, by that point I’d been on the phone 3 hours so I hung up