Sky Outage Report in Dundonald, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dundonald, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dundonald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dundonald, South Ayrshire, Scotland
The most recent Sky outage reports came from the following cities: Ayr, Kilmarnock, Stevenston and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Ayr |
Internet | |
| Kilmarnock |
TV | |
| Stevenston |
Total Blackout | |
| Irvine |
Wi-fi | |
| Ayr |
TV | |
| Ayr |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dundonald, Scotland
Latest outage, problems and issue reports in Dundonald and nearby locations:
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hello. Can you check for issues in the KA4 area please. Very slow internet. 8.44Mbps upload.
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Graham Forsyth 🇬🇧
(@gfgers1872) reported
from
Ayrshire, Scotland
@SkyHelpTeam Still waiting in a queue to pause mine from yesterday morning. 2 messages sent to you via PM no reply. Cannot get through on the phone or cancel anything online . Abysmal service . Only option left is to cancel direct debit
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Jamie Shedden
(@JShedden88) reported
from
Ayrshire, Scotland
@SkySports Horny as **** 🤤😈🤤😈
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Hi Sky, looks like KA4 in Ayrshire, Scotland has been affected by this multiple outage too 😕
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Ronnie Nichol
(@RonnieWNichol) reported
from
Ayrshire, Scotland
Ok @SkySports let's get down to it. No live sport so price reduction......that's obvious......yeah 🤔
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ohtobemaya
(@lynnet1508) reported
from
Kilwinning, Scotland
@SkyHelpTeam @SkyUK - absolute shame on you! Eager to hear your solution to this........
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@SkyHelpTeam It's cool I've just cancelled my account. Horrendous service
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imapaulhazeltonguy
(@Phazelton78) reported
from
Irvine, Scotland
@SkyHelpTeam any chance of some help with my fibre, wan keeps dropping and your call centre have been shocking
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Chris Reid
(@KilmarnockChris) reported
from
Kilmarnock, Scotland
@SkyHelpTeam hi, I currently don’t have Sky in my property since I moved house on the 17th January, it isn’t set to be installed until mid-March, was told because I’ve no service I’d not be charged yet £103.11 has been taken from my account today.
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Kenny Campbell
(@Junior_1869) reported
from
Kilmarnock, Scotland
@SkyHelpTeam Apple advise I need to speak to you as the problem is in the app. My subscription is valid on my phone but your app won’t restore the subscription.
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ZoeTLife
(@DiamondLife2018) reported
from
Springside, Scotland
Terrible blasé service at @SkyUK @SkyHelpTeam .... unable to keep my installation appointment that I waited two weeks for, due to unforeseen circumstances and next appointment is in three weeks!!!. I only need the box sending, i can fit it myself as everything already here!!
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Colin Green
(@colin81green) reported
from
Newmilns, Scotland
@andyhelson @SkySports Don’t ******* swear Andy, it’s bloody rude.
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Dumie M
(@DumieM28) reported
from
Irvine, Scotland
Even during these challenging times, companies like @SkyUK need to be in a position to have customer complaints resolved satisfactorily. Engaging with with customer agents who directly contradict the code of practice for complaints procedures is unhelpful to us customers.
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam Whilst I wait for my 5th engineer, I thought I’d scroll through the tweets on here. Oh dear Sky. You have serious broadband issues. It appears there are a huge amount of us with no, or poor speeds. As a large company you should really address this.
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Scott Leiper
(@ScottLeiper) reported
from
Ayrshire, Scotland
@bestevermassage @SkyHelpTeam Brill. Page is down just now due to a tech fault. I’ll sort it tmrw. Really great help thanks
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Mrs PoshShark
(@talieevenstar) reported
from
Irvine, Scotland
@skyhelpteam i can't log into my app or my account online. Apparent issue with it.... All we want to do is add Disney+ #help #sky #disneyplus
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hannip65
(@hanimp123) reported
from
Coylton, Scotland
@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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Samantha Mathieson 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@SkyHelpTeam I’ll do that as my issue isn’t listed. I have called in but it’s a 30 minute wait 😳
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TP
(@Dj_sebo) reported
from
Kilbirnie, Scotland
Roger showing us the poor journalism at @SkyUK watch this dumb chick of a reporter try pushing the msm narrative. Rodgers is having none of it. #leavemeansleave
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
You know what @SkyHelpTeam I always thought you were a good company. Just been proved completely wrong twice in the last few weeks. Your customer service and sneaky tactics are horrendous and I will never be back. I'm aware my account is a drop in the ocean to you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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adam sankey
(@SankeyAdam) reported
@SkyUK is it normal practice to have a card assigned to your customer account and for you not to charge it for 2 separate bills??
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sarah hunter
(@sarahhunter25) reported
@SkyHelpTeam No that's fine thank you. I've contacted customer services we should receive it in a week. Thanks. Sarah
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𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks
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Brian Sayle
(@BrianSaylePhoto) reported
@SkyHelpTeam Disgracefully 5 days after this first went down you've done nothing to resolve this, everyday I've been on the phone, its pathetic
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sharon childs
(@sharonchilds1) reported
@SkyHelpTeam it’s been 7 days since I lost internet due to #Eunice, no one can tell me why I have an issue or when it will be fixed, I work from home which is proving impossible can you help?
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martin
(@martinr74) reported
@SkyHelpTeam is there a long term problem with the My Sky app? It’s been inaccessible for over a week.
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Earlsie
(@earlsie007) reported
@SkyHelpTeam Any idea when this is going to be fixed? It’s been down for a week already.
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FACILITIES BLOKE ADHD_Daddy
(@DaddyAdhd) reported
@SkyHelpTeam Yes Michelle. The myskyapp been down for over a week. I know that you know there’s an issue but how long till it’s sorted??
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Marc Forrest
(@MarcForrest6) reported
@SkyHelpTeam intermittent WiFi in eh30 area, any known issues we should be aware of?
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dont be so nosy
(@RightCockwomble) reported
@SkyHelpTeam Thank you. Will be suggesting Alison takes further training in dealing with customers. Not only unhelpful but rude and dismissive and unsuited to a role in dealing with customers.