Sky Outage Report in Alexandria, West Dunbartonshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Alexandria come from postal codes G83.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Alexandria, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Alexandria, West Dunbartonshire, Scotland
The most recent Sky outage reports came from the following cities: Glasgow, Erskine, Paisley, Dumbarton, Greenock and Alexandria.
City | Problem Type | Report Time |
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TV | ||
TV | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alexandria, Scotland
Latest outage, problems and issue reports in Alexandria and nearby locations:
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Paul (@ptg1888) reported from Glasgow, Scotland
@SkyHelpTeam Your team have been a total let down . 3 advisors failed to call back the 4th said he’d call at 10am today no call and still no service. Sky Q has been a disaster
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Paul (@ptg1888) reported from Glasgow, Scotland
@SkyHelpTeam still not got any sky tv despite paying £104 pcm since my sky Q was installed. Not a jot of service not a jot of help . Complaint 1364092393
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Mr A$AP Verflucht Esq. (@verflucht) reported from Paisley, Scotland
@LesleyJones111 @Martin33870303 @PweetieTie @skytv @SkyUK @SkyHelpTeam It's certainly less than ideal. Did your contact expire soon, because that would be a silver lining. I think Sky can be a pain in the bum if you decide to cancel early.
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Paul (@ptg1888) reported from Glasgow, Scotland
Still no fixed it @SkyHelpTeam . Keep responding sending me to agents who can’t help . No technical support . But hey we will keep collecting your direct debit and offer you credits on a service that doesn’t work . Brilliant
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Bosco (@BoscoBrawley5) reported from Glasgow, Scotland
@paulybhoy82 @SkySports Aye, poor them!!! Sometimes football just loses ya sense of reality
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Paul (@ptg1888) reported from Glasgow, Scotland
@SkyHelpTeam you ask me to dm and use messenger then fail to respond . No service since installed on March 6th . I’ve tried to communicate with you , communication is a problem for Sky . If you can’t fix it, ignore the customer
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•*´♥`*•louise•*´♥`*• (@louise__keenan) reported from Glasgow, Scotland
@J03288744 @piersmorgan @SkyUK **** off stupid
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R4tser (@R4tser) reported from Glasgow, Scotland
@ClerksonPhoto @SkyHelpTeam I need to contact them as well and can’t get thru. Even their MySky app doesn’t have the messenger service on it anymore. Very poor from them to treat you like that mate. Suppose it’s the easiest way for them to keep customers if they can’t call up & cancel.
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Jo (@jo_i444) reported from Glasgow, Scotland
@SkyUK No stable wifi since Jan. Had several engineers (Sky&BT) who haven’t fixed the problem. For most of the day the middle ‘internet’ light is orange& no wifi service. Needing resolved urgently given we’re work from home for the foreseeable. Can’t get through on phone or web
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Graham (@Grahms) reported from Glasgow, Scotland
Can’t cancel @SkySports #joke on-line publication says u can suspend but not on-line, only by phone, but phone line says sorry busy we can’t take calls. I will remember this when u want me back. i will just do on-line cancel sky. #bekind to your customers #2daysbeforeiGo
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Robert 🇬🇧🏴⚽ (@RRS91718) reported from Paisley, Scotland
@SkyHelpTeam For the third time I am asking why I cannot contact your billing department as my bill is wrong. Not great service at the moment from Sky
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Paul (@ptg1888) reported from Glasgow, Scotland
@SkyHelpTeam No service since March 6th install when I move from Sky + HD to sky Q . Constantly let down constantly apologies but resolution or willingness to resolve
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Maniche (@McManiche) reported from Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Andy Bhoy McNamaRA (@andymcnamara88) reported from Glasgow, Scotland
@Broadbelt23 @SkySports @joeybhoy67 A sure did and just can't help but laugh at them that's all
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Robert 🇬🇧🏴⚽ (@RRS91718) reported from Paisley, Scotland
@SkyHelpTeam I understand that but I cannot get the services I am paying for without this booster. It has been one week now. Also not good I cannot contact your billing department just now as there is a problem with my TV bill
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Jordy (@JordyDem) reported from Strathblane, Scotland
@PureFitbaw @SkySports No problem with that, even with Billy Gilmour no one actually gives a shit about the u21s
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Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland
Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally
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Paul (@ptg1888) reported from Glasgow, Scotland
@SkyHelpTeam on March 6th sky q installed in my home . Hasn’t worked for a single second . Help as the call centre keep telling me 72 hrs and can’t get it working £104 pcm got no tv
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Thomas Mellor (@tamellor) reported from Glasgow, Scotland
Just phoned @SkyHelpTeam to cancel an engineer visit this afternoon- got put on hold for 20 mins as the guy went off to talk to his manager, so I’ve hung up - the engineer isn’t getting in, and im not paying the cancellation fee - FYI
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Stephen (@EstebanRum) reported from Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Purdey (@joepurdey) reported
@SkyUK why is it so difficult to cancel my broadband? I’m not enjoying this process at all. Please make it easier
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John Andrew Smith (@SwimJohn76) reported
@SkyHelpTeam Sky Q is broken and I cant get an engineer to fix it until Wednesday! Really poor customer service!
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shamus doherty (@shamusdoherty) reported
@SkyHelpTeam I did and they told me exactly what I’ve told you. It keeps dropping there is no issue at home or the lines and we’re going to get back to me about open reach two weeks ago and surprise surprise nothing. So pay for a service and if it’s rubbish tough luck?
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Kris in Wrexham (@KrisInWrexham) reported
@SkyHelpTeam Thanks for the reply but that hasn't helped. Hopefully it sorts itself out as I have no signal home and can't make or receive any calls without WiFi calling.
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👤✒® (@be_ritindra) reported
@Manels88 @SkySports It's just bad luck. WI women with fortune reached semis whose men's team let eng continuing their Loosing Streak, 've some shame👃
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simon davies (@simon15376) reported
@SkyHelpTeam Disgusting service, no internet no phone line and earliest anybody can investigate is next Tuesday!!! Who shall I invoice for loss of earnings as my partner works from home. That’s 3 days loss of earnings!!!
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Maria (@Mazzyrocks8) reported
@SkyHelpTeam I have been trying to ring up to cancel for 24hrs but i keep being put on hold or my chat operator on website cuts me off. I am getting really frustrated as I just want to serve my notice. Please can someone call me.
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simon davies (@simon15376) reported
@SkyHelpTeam We pay £140 a month for the service, so you will refund 4 days of this???? We are going to lose 4 days wages!!! This needs to be resolved today not in 4 days time!!!
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Marv Man (@MarvManPro) reported
@SkyHelpTeam Thanks but it still says I need to talk to someone to discuss so this doesn't help, and I've waited 1 and a half hours already for someone to transfer me a few times, aren't your staff trained to listen?
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shelley@ (@mshelleyn) reported
@SkyHelpTeam my tv contract ends 16 may, do I need to wait until 16 April to give the notice to cancel my account? Or can I do this now. After 28 years not doing another 18 month contract.