Sky Outage Report in Rainhill, St. Helens, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rainhill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rainhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rainhill, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Warrington, Northwich, St Helens, Wigan, Widnes, Wallasey, Leigh, Skelmersdale and Bromborough.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Wi-fi | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rainhill, England
Latest outage, problems and issue reports in Rainhill and nearby locations:
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Iain Watret
(@Widget76) reported
from
Birkenhead, England
Email received from @SkyUK this morning advising that they’re not happy with the £92 I pay each month and now want to rip me off by another fiver when not delivering the service I should expect anyway. That’s one customer now going to be getting ready to leave them.
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Antonette Annie Mpundu 🇬🇧🇬🇧🇦🇺🇦🇺
(@AntonetteAnnie2) reported
from
Ellesmere Port, England
This is to everyone who has @SkyHelpTeam broadband is a let down they don't help their customers at all!!
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Edgie
(@Edg1e) reported
from
Wallasey, England
@CasualLights @SkyUK I called to cancel and they hung up on me!
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Matt Vicary
(@Vicaz22) reported
from
Kirkby, England
@efc_fanservices @SkySports Shit
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DAVSPURS
(@davspurs) reported
from
Widnes, England
@bridyid5 @SkyHelpTeam @SkyUK Comcast are the New owners USA Cable Company Virging have new owners also. Comcast have a bad name by customers in USA
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Antonette Annie Mpundu 🇬🇧🇬🇧🇦🇺🇦🇺
(@AntonetteAnnie2) reported
from
Ellesmere Port, England
@SkyHelpTeam can you fix your internet it's getting worse!
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Brian Dixon
(@Sunmagicyachts) reported
from
Warrington, England
@EE just had a small issue and spoke with Catherine in Ireland. She credited my account for the inconvenience. Absolutely brilliant customer service. In stark contrast to @SkyUK who don’t care. Thanks.
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..
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lynn warburton
(@lynnwarbo) reported
from
St Helens, England
@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...
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Janine & Dave Hartley
(@Hartley3D) reported
from
Risley, England
@SkyUK absolutely disgusted with your service! Been a customer since 1996 and you have cancelled our broadband service without our consent and we received a message from the debt department saying we owe money - this needs your attention and it being sorted ASAP
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🇸🇱Danny🇸🇱
(@Danny_Wafc) reported
from
Up Holland, England
Swear Leicester are on tele every week and every time I watch them they're ******* shite and the games are shit. Stop putting their games on tele @SkySports @btsport
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Matthew Purchase
(@kopitesaint91) reported
from
St Helens, England
@SkyHelpTeam I messaged you before this and not had a reply or my issue resolved...
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Darren (Greeny)🍒⚪️
(@biggdazza) reported
from
Wigan, England
@SkyUK changes to my bill broadband £1 talkline £1 original bundle £2 sky cinema £1 absulute joke reward the new ones punish the old ones time to cancel and go 👍👍👍 thanks for my reward £5 added to my bill 🤬🤬
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Consistently losing WiFi connection throughout the house, and continually resetting the modem, which doesn't help.
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Ian Fisher
(@ianfsher) reported
from
Liverpool, England
This fella doing the PA is a tool. Keeps making mistakes and says thei fighters surnames twice, wtf is that about tho hah @SkySportsBoxing @MatchroomBoxing @SkySports
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Darren (Greeny)🍒⚪️
(@biggdazza) reported
from
Wigan, England
@SkyHelpTeam like I said when I tweeted @SkyUK I'm a loyal customer but £1 added to my broadband £1 to my talk time £2 to my bundle and £1 added to sky cinema that's £5 a month so it's time to go absolutely disgusted reward new customers fleece existing customers
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irene
(@irene02811234) reported
from
Wigan, England
@SkyUK I’ve just rang and got the deal. I’ve been a customer for years so it’s good
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Dave England
(@happychappy_1) reported
from
Liverpool, England
When @PaulMerse is having such a tough time with gambling problems I thing his mates on @SkySports should refrain from promoting @SkyBet
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Amy ❤️️
(@amy_dowdallx) reported
from
Birkenhead, England
@SkyHelpTeam Spent over 2 hours on the phone yesterday nothing resolved awful cs
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Jake Joshua ⚽️
(@1990JJE7) reported
from
Warrington, England
Bought a week pass for Skysports on NowTV for yesterday’s derby. Money not well spent, but nice surprise seeing the Sheffield derby tonight. Turns out it’s just as bad
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Mark & Nina Show
(@markandninahfm) reported
@SkyHelpTeam Last time my services went down I never saw a penny so not sure who or how this is worked or do we just take your word it’s sorted?
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Mamba 🇯🇲
(@Magestic_kris) reported
@SkySports has got to have the WORST sports journalism ever seen. The clear bias for Premier league clubs is sickening comedic. Not only that but the agenda they have against @FCBarcelona is just appalling...they are not even hiding it. British media at its finest honestly
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intentionally blank 🇪🇺 🇮🇪 #FBPE
(@DMC1968) reported
@SkyHelpTeam Well, firstly the voice recognition doesnt work, and you have to wait for the keypad option, then there is a 50/50 change the call is dropped and you have to start again. With such poor customer service, from an automated system, and such choice out there, why would I stay.
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SACHI
(@Mufcboi) reported
@SkySports It’s got that bad even Klopp feels sorry for us
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Mary
(@citytravelmary) reported
@SkyHelpTeam TOTALLY USLESS SKY MOBILE TEAM. 3rd day trying to get PAC code going abroad tomorrow. Katie/Claire/Paul/Morn (tech) and Daniel no one can solve ‘my’ issue only back office team no reply from Twitter either?? Any help out there?
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The Mark & Nina Show
(@markandninahfm) reported
@SkyHelpTeam Yes because since Wednesday afternoon my house alarm is not working either. Not happy.
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Lars B. Jørgensen
(@LarsBartoli) reported
@GNev2 @Carra23 @SkySports But really, an interview like that should never be a question of friends vs enemies but just journalistik hard talk.
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Tarek
(@Tarek_Football) reported
@SkySports Nah its gotten so bad at United that the Liverpool manager is now defending us 😭😭😭
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John McAlaney
(@johnmcalaney) reported
@SkyHelpTeam I recently had a period of internet outage. The customer advisor I spoke to at the time suggested that I may receive a bill rebate to compensate for this. Could I get more information on this?
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The Honey Pot
(@thehoneypotcs) reported
@porscheuro @SkyHelpTeam Thank you John. This is what I was told too. @SkyUK turned down my request to upgrade to Sky Glass because I naturally did not want an engineer in my home. Can someone from Sky please confirm the facts here?