Sky Outage Report in Portishead and North Weston, North Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead and North Weston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portishead and North Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Portishead and North Weston, North Somerset, England
The most recent Sky outage reports came from the following cities: Bristol, Weston-super-Mare, Newport and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portishead and North Weston, England
Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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cookie
(@NailseaCookie) reported
from
Nailsea, England
@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Neil Thorneycroft
(@Nthorney) reported
from
Newport, Wales
Do we have to have all this crap (the banners) on the screen? @the100 @SkySports
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Ross
(@shed1409) reported
from
Bristol, England
@SkySports Should never of been given the job he’s pathetic @nufc
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike ward
(@ebmmike) reported
@SkyHelpTeam Yes called them, they were unaware of a problem, which now looks as though it is affecting most of Nottinghamshire ( at least). Everyone has same problem of fast speed to the router 60mbps and slow 0.7 out. Tried different routers c2 ( one sky one TP link) no change.
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Kat
(@katt1906) reported
@SkyHelpTeam hi, I need help regarding a wireless mini connector. Can someone allow me to DM
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Yasmin
(@meaniekins) reported
@SkyHelpTeam hello, my mum was expecting a call back at 1:30 but realised landline is down and you have old telephone on system. She was chatting to Jonathan in your tech team this morning.
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RichChester
(@captain_doodle) reported
@SkyHelpTeam Can someone get back to me on this, today please. I can DM my details. If it’s just a case of ‘the issue we thought was resolved in your area isn’t resolved so we’ve therefore had to cancel the engineer visit’ then so be it, but no one’s communicated that
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Logie
(@LogieDeuces) reported
@SkyHelpTeam Just moved house, sky phone and broadband not working. Can't get hold of anyone at sky shocking service
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Lisa Forsyth
(@LisaBean6012) reported
@SkyHelpTeam #skybroadband how long are your phone lines closed for??! I need to speak to someone, I am trying to help my brother with cancer sort his broadband, it’s so slow and he now can’t do anything. His hub is old and we can’t get online to try to sort, help
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Steve Retallick
(@stevochels) reported
@SkyHelpTeam Hi how I contact technical support for sky broadband/shield issue? is there a chat function?
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nomis 🇬🇧
(@NOMIS81) reported
@SkyHelpTeam Theres nothing there that helps with my problem id say ur cheap hubs cant sent the signal around my small flat
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Ross Carmichael
(@fubaruk) reported
@SkySportsNews @SkySports £36m for a reserve CB, but they never get any investment though...won the CL without spending any money apparently
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Wasihun
(@wasihun_molla) reported
@SkySports Jose can not help and busy woth AS Roma