Sky Outage Report in Thornbury, South Gloucestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Stonehouse and Thornbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Stonehouse |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.
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Debs
(@DebEFord) reported
from
Bristol, England
@SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Ross
(@shed1409) reported
from
Bristol, England
@SkySports Should never of been given the job he’s pathetic @nufc
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Aimee
(@aimeed1512) reported
from
Winterbourne, England
@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kevtraynor
(@kevtraynor) reported
@SkyUK So after 2 weeks of using it I can confirm that Sky Glass is **** and as glitchy as f*ck. You going to sort this?
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w
(@Virgokirsty1987) reported
@SkyHelpTeam why can’t I make changes on my broadband shield. I’m trying to block access to a certain webpage but it’s saying there was a problem and it can’t be done.? Thanks
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Matt
(@Matt08321112) reported
@SkyUK Put my bill down, please.
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James Whitbread
(@Jim_Whitty) reported
@SkyHelpTeam My complaint was about my sky glass not working without me paying for a new router because your system didn’t want to work with virgin media.
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Manwar
(@Manwar13233671) reported
@goonergas @SkySports What do you object to? The fact he uses his platform to highlight important issues? Poor you!!
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Andy Barber
(@AndyBarber_UK) reported
@SkyHelpTeam Hi I have been experiencing no service on my mobile for the past three days is there any update on mast service in S66
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Luke
(@lukeyess) reported
@SkyHelpTeam Netflix continuously stops working and then cuts out all internet connection on my sky glass? Is this a known problem? When will it be sorted?
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Simon C
(@hadleywoodspurs) reported
@SkyHelpTeam Yes... You don't need to be a rocket scientist to see when the Internet is down! Sod all support here!
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gabrielle copitch
(@GcopsX) reported
@lukeyess @SkyHelpTeam This is happening to me too, can someone help! This has been happening last two days
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Daniel Cooper-White
(@dancooperwhite) reported
@SkyHelpTeam please help with a complaint about one of your employees who handled my call today and also about our broadband service and when / how it will be fixed , thanks