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Sky Outage Report in Thornbury, South Gloucestershire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thornbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thornbury, South Gloucestershire, England 04/24/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thornbury, South Gloucestershire, England

The most recent Sky outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thornbury, England

Latest outage, problems and issue reports in Thornbury and nearby locations:

  • aimeed1512 Aimee (@aimeed1512) reported from Winterbourne, England

    @SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔

  • garypine Gary Pine (@garypine) reported from Kingswood, England

    @SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.

  • Drabywoop DanRaby (@Drabywoop) reported from Bristol, England

    Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans

  • shed1409 Ross (@shed1409) reported from Bristol, England

    @SkySports Should never of been given the job he’s pathetic @nufc

  • DebEFord Debs (@DebEFord) reported from Bristol, England

    @SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam

  • CraigWallberg Iamaciderdrinker (@CraigWallberg) reported from Bristol, England

    @SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service

  • garypine Gary Pine (@garypine) reported from Kingswood, England

    @SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.

  • smithy3879 Jason Smith (@smithy3879) reported from Filton, England

    @SkyUK if you continue with your persecution of the police forces around the world I will cancel my subscription !!

  • granuailemalia Kath Langley #Corbynoutrider 🌹 #GTTO (@granuailemalia) reported from Chipping Sodbury, England

    @SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol

  • DebEFord Debs (@DebEFord) reported from Bristol, England

    Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help @skyuk

  • RealDramRob Real Dram Rob (@RealDramRob) reported from Bristol, England

    @FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.

  • ianlawrence1964 Ian Lawrence 🇬🇧 (@ianlawrence1964) reported from Easton-in-Gordano, England

    @SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.

  • RealDramRob Real Dram Rob (@RealDramRob) reported from Bristol, England

    @saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.

  • getawayGee GetawayGee 🔆 (@getawayGee) reported from Bristol, England

    @SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺

  • Grainge80 Lee Grainger (@Grainge80) reported from Kingswood, England

    @SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.

  • getawayGee GetawayGee 🔆 (@getawayGee) reported from Bristol, England

    @SkyHelpTeam is there any issues with Internet in Bristol today? My Internet keeps cutting out and has been since 8 AM 🥺

  • garypine Gary Pine (@garypine) reported from Kingswood, England

    @SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daddygooner83 Jöe the gooner (@daddygooner83) reported

    @SqueakyLeekus @SkyUK Are u serious? What does tht include? I would cancel that straight away.

  • barcaboy44 gareth pugh (@barcaboy44) reported

    @SkyUK Thankfully i cant have skyglass because my sky internet isnt upto it and Too slow im so Glad contract is up in november its all going Then , paying over £ 100 per month and that does not include any sports' football etc

  • dsl4life Alastair McKinley (@dsl4life) reported

    @SkyHelpTeam My issue is apparently now with the order recovery team, who promised me a call on Thursday. I have still have beeb contacted. I have had a to call customer service several to ask for an update. At least three callbacks promised have not materialised.

  • adams_gg_bets2 Ads (@adams_gg_bets2) reported

    @MichaelBensonn @SkySports It’s boring this he was never retired and is starting to become a wally

  • sarahkaydee92 saraaah! x (@sarahkaydee92) reported

    @SkyHelpTeam I’ve managed to do it but going to ring to cancel tomorrow as I want to get a different one instead thanks

  • NeilBeckwith6 Neil's Golf & Stuff (@NeilBeckwith6) reported

    @SkyHelpTeam @SkyUK Yet again for another day our internet has gone down, this time for 4.5 hours this evening and counting. Absolutely appalling.

  • Stephen99189526 The Big Diva (was Dosser) (@Stephen99189526) reported

    @IFLTV @SkySports Was never in doubt

  • PeeterTee PeeterTee (@PeeterTee) reported

    @MichaelBensonn @KiladelphiaGOON @SkySports The windbag was never ‘retired’ then lol. Guy can’t live without being the centre of attention

  • SqueakyLeekus LISA EACHUS (@SqueakyLeekus) reported

    @daddygooner83 @SkyUK Yes I’m serious I don’t have movies just sky Q HD basic with sports and internet that’s it I’ve tried to get it down but nope £132!

  • sabaone Sabina Ahmed (@sabaone) reported

    @SkyHelpTeam Any channel , for example when I was watching news on C4 / BBC they kept appearing especially when I switch the tv for the first time so I cancel them, the repeatedly come for the 1/2 hr or so. Now am watching BBC iplayer and want them and can’t get them!