Sky Outage Report in Thornbury, South Gloucestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Stonehouse and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Paul
(@Paul_H1982) reported
from
Bristol, England
It’s becoming increasingly notable just how bad network coverage on @SkyHelpTeam is, please folk think twice before being tempted by cheap mobile package, coverage is awful in so many places
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam Sky mobile coverage across the UK is truly awful . Any plans to improve it so people, you know, can use the phones/plans we pay you a lot of money for?
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Paul
(@Paul_H1982) reported
from
Bristol, England
I would love to be on the kind of mobile network where I could just stop on my walk, sit on a bench and check Instagram but sadly @SkyHelpTeam mobile network has truly awful network coverage you can’t do basic things like that, really pissing me off now.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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chesterhdclarke
(@chesterhdclarke) reported
from
Bristol, England
@SkySports I hope whyte does get the WBC to name him mandatory for Tyson Fury and I'm a big fan of whyte. But the can man has turned down alot of fight's that would have got him here sooner like Ortiz, Joshua rematch, brazeale or however you spell that name because the money wasn't right.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Kim Chong
(@ChongyMind) reported
from
Bristol, England
@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam I kinda need you to stop pushing this problem back to me and you actually as a business improve your network coverage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Portsmouth
(@AlanPortsmouth) reported
@SkyHelpTeam Yeah I've done that but have just been fobbed off with the same excuse, there's clearly an issue but you are unwilling to acknowledge it, very frustrated with your customer support and service!
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Lorne Taylor
(@lorneamuss) reported
@SkyUK your mobile phone service is diabolical and we are just out of you “cooling down” time and your customer service is just as bad. Do not buy a phone from @SkyUK
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GRAND2Fi
(@Grand2Fi) reported
@autosport Pepple are saying Skysports F1 are the worst, but that because they ask the difficult questions that other TV channels do not
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David Weaver
(@DMW_75) reported
@SkyHelpTeam Booked due to the loss of signal , I hadn’t looked at the state of the dish until after so probably not
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Moo
(@ThatMooGuy) reported
Despite the amount of times I say the word “no” to @SkyHelpTeam, they keep calling me during work hours to try and market their services to me, while I am already a customer. I will likely be switching providers when we move, I’ve seen scammers with better customer service.
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Ian Birch
(@IanBirch1978) reported
@SkyHelpTeam Hi , having problems daily with broadband , slow speeds & connection issues , have done all the usual stuff but still rubbish ! Any ideas of what else i can do ? I’m seriously considering cancelling its that bad
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ze luiz
(@ZeNovelli) reported
@SkyHelpTeam hi team. Internet in RG42 Bracknell has been down for the last 2 hours. Can I have an update please?
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Mark Hankin
(@8gzd8k76nM) reported
@huwselby @SkyHelpTeam you next steps i.e. engineer needed or wait for DLM. If the speed is where it should be then you have a WIFI issue and you’ll need to troubleshoot accordingly
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𝐸𝑙𝑙𝑖𝑒 🌻
(@EllieFountaine) reported
@SkyHelpTeam We finally have connection. But what is the point in paying £150 a month to keep having it disappear! Can’t wait to cancel!!
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Natalie Lewis
(@rhymeswithhair) reported
@SkyHelpTeam Your service team are giving me the run around. Did you not read the tweet? How about you making the effort to contact me? Anyway, send the form. I will use my work chromebook. Unless it won't work on there either...