Sky Outage Report in Thornbury, South Gloucestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Thornbury and Siston.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
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| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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chesterhdclarke
(@chesterhdclarke) reported
from
Bristol, England
@SkySports I hope whyte does get the WBC to name him mandatory for Tyson Fury and I'm a big fan of whyte. But the can man has turned down alot of fight's that would have got him here sooner like Ortiz, Joshua rematch, brazeale or however you spell that name because the money wasn't right.
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Kim Chong
(@ChongyMind) reported
from
Bristol, England
@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam Sky mobile coverage across the UK is truly awful . Any plans to improve it so people, you know, can use the phones/plans we pay you a lot of money for?
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Paul
(@Paul_H1982) reported
from
Bristol, England
It’s becoming increasingly notable just how bad network coverage on @SkyHelpTeam is, please folk think twice before being tempted by cheap mobile package, coverage is awful in so many places
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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cheryl
(@chezyboo) reported
@SkyHelpTeam can you check@the new moston Manchester area no internet. Webpage says there’s no problem but there clearly is as other people have said there’s is down as well.
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shan🌻🦋
(@47shann47) reported
@SkyHelpTeam why is mine and my brothers sky F1 sound not synching up? With a service that has to be paid for I expect for it to be in synch
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Adam Lund
(@Adam_lund2805) reported
@SkyHelpTeam sky broadband is down, its an internet problem according to the settings, tried all troubleshooting what can you do to fix this problem for us😡
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Leanne A
(@leanneathers) reported
@jojolou1973 @SkyHelpTeam Same here! I’m Failsworth and even my sky phone is intermittent but the home wi fi is down
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EBaz
(@ebarrie75) reported
Having to go old school and watch retro tv, as @SkyUK has broken!
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Emari O’Shea
(@EmariOShea) reported
@SkyHelpTeam no broadband (amber light) in Manchester. Cannot test connection as your website says the test is unavailable. Can you advise as to what the issue is and when it will be fixed? Router restarted and all wires checked at our end. Thanks
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Ben Wraith-Childs
(@bwraithchilds) reported
@SkyHelpTeam are you aware of internet outage in the Manchester M40 postcode area? Not sure if it is Sky or Openreach that’s the issue? The fibre connection is facilitated by Openreach but my provider is Sky?
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Sarah 🇺🇦
(@Mancais) reported
@SkyHelpTeam Getting different messages about my broadband which has been off for over an hour. One bit says there's no problem. Then I get a message saying there's an outage in the area. Then a message saying you can't do checks at present. How long will it be off for?
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Was it something I said?
(@Jaymeestweets) reported
@SkyHelpTeam my fibre internet is down. Is there an issue in the north west? - all working correctly just no service.
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Nicole St Pierre
(@StPierre1996) reported
@SkyHelpTeam outage in M40 and M35 area in Manchester