Sky Outage Report in Thornbury, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Chepstow, Bristol and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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George Long
(@GeorgefvLong) reported
from
Portishead and North Weston, England
@mrjamesknight @jodeb9 @SkyUK Also as I was on the phone to them last night they were trying to sell me sports and cinema packages, well that's no good if you don't have a signal!
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Ian Sweet
(@Swafters) reported
from
Bristol, England
After today @SkySports are going to have a problem calling Brighton v Sheffield Utd and Norwich v Burnley SUPER SUNDAY! #SUPERSUNDAY #CricketWorldCupFinal #Wimbledon2019
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Julie Portingale
(@mypoppet1980) reported
from
Kingswood, England
@SkyHelpTeam I’ve had no ITV channel for 2 days. It is only affecting one box on my house. I’ve reset the box and the router but no joy. I’ve been to your technical pages and can’t get through to the contact centre due to wait times of 30m. HELP!!!
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@SkyHelpTeam sky internet down in Monmouthshire
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Candi. 🍍
(@candiwrites) reported
from
Bristol, England
@SkyHelpTeam are actually taking the Michael at this point. Had to wait 3 weeks for another ‘specialist’ engineer to come out & find out he’s not, in fact, a specialist and tell me the same thing the last guy did. It will then have been 2 months without a service I’m paying for.
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Thomas
(@ThomasJSkinner) reported
from
Filton, England
@SkyHelpTeam booked an engineer appointment for this Friday, found out yesterday you have cancelled the appointment and was told I’d have more information on Monday. Just got an email to say you’ve cancelled my order. Great service as a new customer. Contact me ASAP.
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Linda Davies-Carr
(@lindadaviescarr) reported
from
Bristol, England
@bt_uk please sort out my complaint #disappointed #badservice want to swap to @SkyUK
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Chris
(@cjs_ix) reported
from
Kingswood, England
Never heard such a misinformed, entitled load of shite as this weeks @SundaySupp for @SkySports - talking about how Liverpool benefit from a competitive league... they have 20 more points than most other teams in 2nd in their respective leagues, and lost 1 game all season.
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Flora Beverley
(@F_F_Flora) reported
from
Bristol, England
@Aliceliveing_ @SkyUK Yupppp we had the same issues. Talk talk much better so far
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Richard George
(@rjgux) reported
from
Kingswood, England
@SkyUK @VanCommander Sky broadband is terrible, don’t do it.
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Julie Portingale
(@mypoppet1980) reported
from
Kingswood, England
@SkyUK I’ve had no ITV channel for 2 days. It is only affecting one box on my house. I’ve reset the box and the router but no joy. I’ve been to your technical pages and can’t get through to the contact centre due to wait times of 30m. HELP!!!
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@SkyHelpTeam how do I become a new customer
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Kath Langley #Corbynoutrider 🌹 #PCPEU#GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam hi. We have had a "no signal" message on tv screen all morning. Phone & broadband fine. "Down detector " states problemscreported Bristol. We are BS37.
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Nath
(@NathFerguson_CM) reported
from
Kingswood, England
@SkyHelpTeam customer service is soo shit it’s unreal
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Allen Wil Williams
(@wilwilliams73) reported
from
Bristol, England
@SkySportsNews @SkySports Terrible news ! Condolences to your family
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Andrew Simpson-Lynas 🖐️🍸🌹
(@lynas_andrew) reported
from
Filton, England
@PelotonUltra @SkyHelpTeam @dcfcofficial @BarnsleyFC @BrentfordFC @BristolCity I have a different problem, my radio is playing Bristol City commentary, yet the TV is inexplicably showing Liverpool... Go figure.
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PJK-W
(@petekc) reported
from
Bristol, England
@SkyHelpTeam @SkyUK I called for help with my historical and current problem and all the call handler wanted to do was to sell, sell and sell... Disappointing! £100 a month and I feel like I am not getting the service I am paying for... #help #please #sky
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Richpowell
(@FiltonGAS) reported
from
Filton, England
@Carra23 spot on stupid decisions from John stones cost us not playing out of the back if your facing the keeper pass it back to him don’t try and do a cruff turn on the edge of your own box @SkySports @England
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Muldowney
(@gem_muldowney) reported
.@SkyUK are the worst at customer service. They were still charging me for a service I cancelled until this month, almost a year after I cancelled it, until I brought it to their attention. Five phone calls later and they still won’t return my call or give me my money back.
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Dawn Stone
(@DawnT_89) reported
Hey @SkyHelpTeam why can’t I just speak to someone via your customer care number? Called 3 times and each time I’m just fobbed off with a text or a link to to go online. I need to speak to someone! Ridiculous service.
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Tim Vickery
(@TimmyVickery) reported
@SkyHelpTeam Nothing. Call up and said “known fault in area, working to get it fix ASAP l” and only and option to get a text when fixed! Can’t even speak with anyone. Can not get anything on demand for the kids.
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samantha chenley
(@samanthachenle2) reported
So @SkyUK is putting their bills up in April, because it is more than the inflation rate, sky customers can cancel their contract with them without any fees. It’s something I will be thinking about in next 2 months.
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Espada de la India - مهند
(@Mo_hunned) reported
@SkySports This is stupid, cuz if Liverpool starts winning two games and you re-do this BS analysis, everything would be different
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Dawn Stone
(@DawnT_89) reported
Hey @SkyUK why can’t I just speak to someone via your customer care number? Called 3 times and each time I’m just fobbed off with a text or a link to to go online. I need to speak to someone! Ridiculous service.
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Philip Hart
(@philharttab) reported
@SkyUK working from home would help if your ******* **** internet didn’t keep dropping out - 2 hours in a document and internet drops and I lose everything ******* ****!!!
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Ronny
(@StraightBallers) reported
@DannyFoxFox @owenfaz21 @SkySports I don’t disagree that the Daily Mail is a **** rag, but the article is full of objective facts straight from the EUIPO, as well as the same quotes you can find more balanced publications. Anyway, the point of the original tweet was just to show the difference in character
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Barbara Cookson
(@filemot) reported
@saranaidinecox @SkyUK should work - why not have a test and go down the garden out of internet range and see if you can watch it. #Happythoughts
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Zoe Smith
(@zoelouisesmithx) reported
@stoosmith86 @SkyUK @vodafone Honestly never known anything like it, they promise you certain speeds, don’t give you those speeds then tell you it’s because their WiFi is busier than usual, is that our fault? Paying for a service that we aren’t getting but they make excuses each time! Ridiculous😴