Sky Outage Report in Thornbury, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thornbury, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Rob 🍕
(@UsuallyAnn0yed) reported
from
Bristol, England
@SkyHelpTeam @SkyFootball sort the red button out! Broken!
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Ben Skeppy Green
(@greener202) reported
from
Kingswood, England
@SkySports please please sort your **** out with the commentary for the wrong games on red button, I’m watching Bristol City but listening to Preston WTF !!!!!!!!!#BristolCity
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam It was a mobile number that called my landline. I wrote it down if you want it.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam I kinda need you to stop pushing this problem back to me and you actually as a business improve your network coverage
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Paul
(@Paul_H1982) reported
from
Bristol, England
I would love to be on the kind of mobile network where I could just stop on my walk, sit on a bench and check Instagram but sadly @SkyHelpTeam mobile network has truly awful network coverage you can’t do basic things like that, really pissing me off now.
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Marcus Parry
(@the_parrots) reported
from
Caldicot, Wales
@SkySports Best thing about this clip - ‘your support is ******* ****’ I don’t know which set of fans were singing it but the level of irony is similar for both
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Paul
(@Paul_H1982) reported
from
Bristol, England
I feel @SkyHelpTeam are *************** out of me. Sent a text saying added free 5G add on to my plan. Centre of Bristol 5G showing, 4 bars signal still can’t watch a Tik Tok video or open an Instagram story. Absolute shite network, just does not work in so many places
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam FYI I've just had a call claiming to be from Sky and that my 'sky maintenance' is due. I've never heard of it before and I've been with sky for a few years now. I'm pretty sure it's a scam as it's from a spoofed number.
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Habs1967
(@Habs19671) reported
@SkySports Murray never agreed to having to pay to watch F1, not what he wanted to see the procession!
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Are there internet issues in Bradford, West Yorkshire? Service has been dropping out all afternoon. 😩
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Thanks I’ll check out the outage map again. I already tried the troubleshooting steps at my end tho. 😔
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam The amount of gaslighting in this thread. As if I’d waste everyone’s time and struggle like this to get help if my internet was fine. Stuff like this is why people complain about the customer service. 😩
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Hat Trick Bamford
(@BamfordHat) reported
@Heressss_Alex @SkySports Looks further over the line in some images than others - these are all at exactly the same moment. Camera angles etc make it look further than it is a lot of the time. This is in, but not an easy call at high speed for linesman. Pedro mendes at old Trafford is bad, not this
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heff84
(@heff841) reported
@SkySports F1 is awful & getting worse. Lewis “I wanna save the world but my footprint is the size of a small coal factory” Hamilton needs to shut up
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Fidani_alb🇽🇰🇦🇱
(@KosovanRed) reported
@SkySports What a crap
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Erm the link you sent me doesn’t take me to the outage checker...it just sends me back to the same self checks I already tried
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helen shuttleworth
(@hshuttleworth) reported
@SkyHelpTeam Hi, I’ve just tried to access the free film on VIP ( Peter rabbit) but it’s come up with insufficient credit on viewing card!!!! Never had it before...... what’s happening?
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David McNally
(@dmcnally) reported
@SkyHelpTeam I notice a comment about satellite broadband needing further help. Is that something you need to allow from your side or a setting I might need to change on my side?