Sky outages and service status in Thornbury, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 5 outage signals in the last 24 hours around Thornbury, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 13, 9:41 PM GMT+1.
- Internet (55%)
- TV (23%)
- Phone (18%)
- Total Blackout (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thornbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornbury, England
The most recent Sky outage reports came from the following cities: Bristol, Berkeley, and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 16 hours ago |
|
Bristol
|
TV | 16 hours ago |
|
Bristol
|
Phone | 17 hours ago |
|
Bristol
|
Phone | 17 hours ago |
|
Bristol
|
Phone | 18 hours ago |
|
Berkeley
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thornbury, England
Latest outage, problems and issue reports in Thornbury and nearby locations:
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Kim Chong (@ChongyMind) reported from Bristol, England@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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Iamaciderdrinker (@CraigWallberg) reported from Bristol, England@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Jacky Stenner (@StennerJ) reported from Bristol, England@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Rob (@UsuallyAnn0yed) reported from Bristol, England@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Phil Ruse (@PhilRuse) reported from Bristol, EnglandAt least this will cheer up Patrice Evra. A few hours ago he thought he’d seen the worst defence possible. #ASTLIV #SkySports
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Jon (@JonWilton) reported from Bristol, England@SkyUK Please provide me with a telephone number for your UK customer services team, whoever you are employing overseas are treating your customers like dirt and I’m on the edge of cancelling everything including a soon to be completed sky Q installation.
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Julie Portingale (@mypoppet1980) reported from Kingswood, England@SkyUK I’ve had no ITV channel for 2 days. It is only affecting one box on my house. I’ve reset the box and the router but no joy. I’ve been to your technical pages and can’t get through to the contact centre due to wait times of 30m. HELP!!!
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Gregory Smith (@Greg_Smith_v) reported from Rangeworthy, England@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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luke beedle (@lukejherridge) reported from Kingswood, EnglandA phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Tom Perry (@pocket8perry) reported from Bristol, EnglandSo @SkyUK internet is down AGAIN, I'd say my wi-fi drops out at least once a week and doesn't return for hours. The first thing I'm doing when it's back is finding a new provider... @SkyHelpTeam
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Bradley Silverthorne (@bradsilvers131) reported from Bristol, EnglandPoor from @SkySports if they don’t put “leeds are falling apart” chants over the background noise ....
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Sophie Smith-Holland (@SSmithHolland) reported from Bristol, England@pembs_surfer @SkySports I had the exact same issue for the first fight. Such a joke!
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Gary Pine (@garypine) reported from Kingswood, England@SkyHelpTeam I have reset the network password multiple times. It may retain them for a while and then the connection is lost. Settings retained however reconnection is not made - no internet connection. No value adds. Rubbish service.
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Flora Beverley (@F_F_Flora) reported from Bristol, England@Aliceliveing_ @SkyUK Yupppp we had the same issues. Talk talk much better so far
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Jacky Stenner (@StennerJ) reported from Bristol, England@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Thomas (@ThomasJSkinner) reported from Filton, England@SkyHelpTeam booked an engineer appointment for this Friday, found out yesterday you have cancelled the appointment and was told I’d have more information on Monday. Just got an email to say you’ve cancelled my order. Great service as a new customer. Contact me ASAP.
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Drew!? (@1DrewRobinson) reported from Bristol, England@laura_woodsy Worst chocolate bar you can get!!! Harsh. #DoubleDecker #DartsWorldChampionship #SkySports
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Assistant Manager Pizza Express - Woking 🍕 (@twattergeddon) reported from Bristol, England@steeleyp_ @JoeyP115_ @SideMullet @SkySports If I cant congregate with 25 friends then footballers shouldn't be able to play. Football really isnt that important. Cancel the season. Give liverpool how ever many leagues they want to feel good about themselves and cancel the football until stadiums can be full
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Moone (@Traumaside99) reported@cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.
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Marcia Barry (@MarciaBarry43) reported@niiciidee @SkyHelpTeam We have the same problem and have a family member in hospital. This is getting ridiculous, we need to change provider or one of us has to go to a different network so at least one of us is able to make and receive calls/texts
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Ed Jones (@edujones14) reported@cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00
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Ant brown (@AntBisexualant2) reported@cxdi55 @skytv @SkyHelpTeam I had to buy one of their Pucks because the Freeview signal was so bad. First one was broken but they still tried to blame my broadband, tried to get me to switch. told them I was locked into a 2 year deal. they shut up. Shop around.
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Ravensthorpe (@Aaron_UK00) reported@cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV
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🇯🇲🇰🇳 (@xdiamondcee) reported@Qzuaa @SkyHelpTeam Same with me thought there was an issue with my device
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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Amine Zack 🇩🇿 (@AmineZacks) reported@IconicGoal @BarcaUniversal @SkySports They don't give a **** about money, that's the problem
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Andrew tuck (@Andrewtuck10) reported@SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof
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Retard Wrangler (@LibtardHateOnly) reported@BarcaUniversal @SkySports I can't tell you how much I ******* hate you. You prey low IQ, and you're just a ******* retard yourself. **** you.