Sky Outage Report in Chepstow, Monmouthshire, Wales
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The latest reports from users having issues in Chepstow come from postal codes NP16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Sky outage reports came from the following cities: Chepstow, Bristol and Monmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Bill Hendy
(@BendyBill) reported
from
Frampton Cotterell, England
@footballdaily A shame he didn’t get the support he was entitled to from #SkySports presenter.
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@SkyUK you have the power and responsibility to apply pressure to premier league teams to ensure the season is not void. Clubs trying to stop season to stay up is a disgrace. If this happens I will cancel my subs and hopefully won’t be the only one. This dang happen. Disgraceful
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Julian Williams
(@masmeg11) reported
from
Portskewett, Wales
You realised how bad Arsenal have fallen when we have no players in the @SkySports squad of the decade 😢😢
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Sophie Smith-Holland
(@SSmithHolland) reported
from
Bristol, England
@SkySports I want to cancel my Joshua v Ruiz purchase please. Can’t get on the app. Can’t get a password reset link. Have spent an hour on the phone and online chat to be told no one can help. Please can someone contact me to arrange a cancellation / refund. Thanks
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Jon
(@JonWilton) reported
from
Bristol, England
@SkyUK Please provide me with a telephone number for your UK customer services team, whoever you are employing overseas are treating your customers like dirt and I’m on the edge of cancelling everything including a soon to be completed sky Q installation.
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Heledd Wyn
(@Heledd_Wyn) reported
from
Bristol, England
@SkyHelpTeam my in-laws are in their 80’s & trying to get an internet connection so we can keep in touch. They are struggling to get through on phone - pls help!
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Andrew Simpson-Lynas 🖐️🍸🌹
(@lynas_andrew) reported
from
Filton, England
@PelotonUltra @SkyHelpTeam @dcfcofficial @BarnsleyFC @BrentfordFC @BristolCity I have a different problem, my radio is playing Bristol City commentary, yet the TV is inexplicably showing Liverpool... Go figure.
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Sophie Smith-Holland
(@SSmithHolland) reported
from
Bristol, England
@SkyHelpTeam how do I get a refund for the Anthony Joshua fight I paid for but couldn’t access due to being locked out of my account and no one on the Sky customer service phone line (including management) being able to assist me. Thanks
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Harry Wood
(@HazzaWood) reported
from
Coleford, England
Mixed reviews of @primevideosport so far... but just Imagine the carnage when @BT and @skyuk decide to slow their internet bandwidth down right at kick off because Amazon is taking all their revenue from showing live football. 🙄
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Lee
(@leedumble) reported
from
Avonmouth, England
@SkyHelpTeam your services and tv are shocking going down hill very quick not happy
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Flora Beverley
(@F_F_Flora) reported
from
Bristol, England
@Aliceliveing_ @SkyUK Yupppp we had the same issues. Talk talk much better so far
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Candi. 🍍
(@candiwrites) reported
from
Bristol, England
@SkyHelpTeam are actually taking the Michael at this point. Had to wait 3 weeks for another ‘specialist’ engineer to come out & find out he’s not, in fact, a specialist and tell me the same thing the last guy did. It will then have been 2 months without a service I’m paying for.
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Thomas
(@ThomasJSkinner) reported
from
Filton, England
@SkyHelpTeam booked an engineer appointment for this Friday, found out yesterday you have cancelled the appointment and was told I’d have more information on Monday. Just got an email to say you’ve cancelled my order. Great service as a new customer. Contact me ASAP.
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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George Long
(@GeorgefvLong) reported
from
Portishead and North Weston, England
@mrjamesknight @jodeb9 @SkyUK Also as I was on the phone to them last night they were trying to sell me sports and cinema packages, well that's no good if you don't have a signal!
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Drew!?
(@1DrewRobinson) reported
from
Bristol, England
@laura_woodsy Worst chocolate bar you can get!!! Harsh. #DoubleDecker #DartsWorldChampionship #SkySports
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bendz
(@danielbendall) reported
from
Thornbury, England
@SkyFootball @SkySports ******* idiot
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Sophie Smith-Holland
(@SSmithHolland) reported
from
Bristol, England
@pembs_surfer @SkySports I had the exact same issue for the first fight. Such a joke!
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ａｌｙｘ❣™
(@MissAlyxMills) reported
from
Coleford, England
@SkyHelpTeam set up sky mini today, for starters it wouldnt connect to my main sky box as when I pressed the button on the sky box it didn't flash orange, so did it on my Wi-Fi box which connected. Then it connects for a few mins then states no connection. Help as paying for this
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Clark
(@Rachelg91818) reported
@SkyHelpTeam for the third day this week my internet has cut out in the middle of the working day. I have the full fibre package and now have another important call interrupted this is ridiculous.
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Stu Blemings
(@stublem1892) reported
@SkySports Yes 100 times yes it should never of started
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NUFC match days
(@EplTalents) reported
@SkySports He should’ve gone after the Brentford game never mind after having about 8% possession against arguably the worst team to ever play in the Premier league in this current Sheff Utd team. Get that yellow breaking news banner up saying ‘Steven kebab on his lips Bruce sacked’ 👍🏽
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Mrs K Booker
(@kBookerPGSALC) reported
broadband help would be great @SkyHelpTeam.After a long call it seems there is an issue outside our house and a technician will be sent out...no idea when & no option to speak with anyone!i am a teacher delivering lessons and I have a child trying to access lessons.Need support!
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Mrs K Booker
(@kBookerPGSALC) reported
@SkyHelpTeam For what I pay a month and being a key worker is there nothing you can do to further support us? 5 days isn’t an acceptable time scale at the moment as I have children to teach and a child at home trying to learn! It seems changing providers would be quicker?
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Vitex
(@OfficialVitex) reported
@SkyHelpTeam All we’ve been told is that we had to pay for a new router and it didn’t solve the problem so it’s obviously something on ur end, I’m thinking you should upgrade ur servers so u can handle the traffic. It’s hard trying to connect to my online classes with the slowest WiFi alive
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Mrs K Booker
(@kBookerPGSALC) reported
@SkyHelpTeam I’ve already been on the phone for 45 minutes and it never allowed us to speak with anyone it was an automated voice asking questions. Really frustrated as the internet has gone down 6 times today already. Can you call us?
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James Prosho
(@jdprosho) reported
@SkyHelpTeam hi - I’ve recently changed over to Sky Mobile yet my phone, despite having an email assuring me everything had gone through ok, still can’t make or receive calls. Can anybody help?
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Sarah Eames-Long
(@SarahSarahkl123) reported
@SkyHelpTeam EN4. No internet, no Sky Q, 4g painfully slow. Key worker who can’t key work
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Mal Huddart
(@M4lah75) reported
@SkySports Should never have been #nufc manager in first place. He's destroyed all the good work @rafabenitezweb did in 18 month #BruceOut