Sky Outage Report in Chepstow, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Sky outage reports came from the following cities: Monmouth, Bristol and Coleford.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Lee (@leedumble) reported from Avonmouth, England
@SkyHelpTeam your services and tv are shocking going down hill very quick not happy
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Lewy Pearce (@LewyPearce) reported from Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Thomas (@ThomasJSkinner) reported from Filton, England
@SkyHelpTeam booked an engineer appointment for this Friday, found out yesterday you have cancelled the appointment and was told I’d have more information on Monday. Just got an email to say you’ve cancelled my order. Great service as a new customer. Contact me ASAP.
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Harry Wood (@HazzaWood) reported from Coleford, England
Mixed reviews of @primevideosport so far... but just Imagine the carnage when @BT and @skyuk decide to slow their internet bandwidth down right at kick off because Amazon is taking all their revenue from showing live football. 🙄
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Mike cole (@mikecole111) reported from Avonmouth, England
@SkyUK you have the power and responsibility to apply pressure to premier league teams to ensure the season is not void. Clubs trying to stop season to stay up is a disgrace. If this happens I will cancel my subs and hopefully won’t be the only one. This dang happen. Disgraceful
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Bill Hendy (@BendyBill) reported from Frampton Cotterell, England
@footballdaily A shame he didn’t get the support he was entitled to from #SkySports presenter.
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Sophie Smith-Holland (@SSmithHolland) reported from Bristol, England
@SkyHelpTeam how do I get a refund for the Anthony Joshua fight I paid for but couldn’t access due to being locked out of my account and no one on the Sky customer service phone line (including management) being able to assist me. Thanks
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Ian Sweet (@Swafters) reported from Bristol, England
After today @SkySports are going to have a problem calling Brighton v Sheffield Utd and Norwich v Burnley SUPER SUNDAY! #SUPERSUNDAY #CricketWorldCupFinal #Wimbledon2019
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Candi. 🍍 (@candiwrites) reported from Bristol, England
@SkyHelpTeam are actually taking the Michael at this point. Had to wait 3 weeks for another ‘specialist’ engineer to come out & find out he’s not, in fact, a specialist and tell me the same thing the last guy did. It will then have been 2 months without a service I’m paying for.
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bendz (@danielbendall) reported from Thornbury, England
@SkyFootball @SkySports ******* idiot
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George Long (@GeorgefvLong) reported from Portishead and North Weston, England
@mrjamesknight @jodeb9 @SkyUK Also as I was on the phone to them last night they were trying to sell me sports and cinema packages, well that's no good if you don't have a signal!
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Julian Williams (@masmeg11) reported from Portskewett, Wales
You realised how bad Arsenal have fallen when we have no players in the @SkySports squad of the decade 😢😢
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Heledd Wyn (@Heledd_Wyn) reported from Bristol, England
@SkyHelpTeam my in-laws are in their 80’s & trying to get an internet connection so we can keep in touch. They are struggling to get through on phone - pls help!
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Flora Beverley (@F_F_Flora) reported from Bristol, England
@Aliceliveing_ @SkyUK Yupppp we had the same issues. Talk talk much better so far
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Sophie Smith-Holland (@SSmithHolland) reported from Bristol, England
@pembs_surfer @SkySports I had the exact same issue for the first fight. Such a joke!
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Andrew Simpson-Lynas 🖐️🍸🌹 (@lynas_andrew) reported from Filton, England
@PelotonUltra @SkyHelpTeam @dcfcofficial @BarnsleyFC @BrentfordFC @BristolCity I have a different problem, my radio is playing Bristol City commentary, yet the TV is inexplicably showing Liverpool... Go figure.
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Sophie Smith-Holland (@SSmithHolland) reported from Bristol, England
@SkySports I want to cancel my Joshua v Ruiz purchase please. Can’t get on the app. Can’t get a password reset link. Have spent an hour on the phone and online chat to be told no one can help. Please can someone contact me to arrange a cancellation / refund. Thanks
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alyx❣™ (@MissAlyxMills) reported from Coleford, England
@SkyHelpTeam set up sky mini today, for starters it wouldnt connect to my main sky box as when I pressed the button on the sky box it didn't flash orange, so did it on my Wi-Fi box which connected. Then it connects for a few mins then states no connection. Help as paying for this
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Drew!? (@1DrewRobinson) reported from Bristol, England
@laura_woodsy Worst chocolate bar you can get!!! Harsh. #DoubleDecker #DartsWorldChampionship #SkySports
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Jon (@JonWilton) reported from Bristol, England
@SkyUK Please provide me with a telephone number for your UK customer services team, whoever you are employing overseas are treating your customers like dirt and I’m on the edge of cancelling everything including a soon to be completed sky Q installation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter (@peterkinahan02) reported
@SkySports Stupid idea. Players are playing way too much and will burn out and injuries will increase
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e-mum ✨ (@JiggglePhysics) reported
Honestly never go with @SkyUK for broadband. I haven’t had a stable connection is over a year, the customer service is dreadful (I have even been called a liar by a customer service rep) and I have been promised maybe… 10 call backs??? and never got one 🥴
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John Easton (@johneaston) reported
@SkyHelpTeam @andycairney77 Big shout out to the sky help team who denied there was a problem for 40 mins and then failed to fix it over the next 65 mins. We didn’t need an investigation into the issue, just a fix.
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Jessica (@jessicamarie96x) reported
@SkyHelpTeam Internet is down again!!!🥴 sky, if this keeps happening im gonna have change providers!
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Chris (@efc_blueboy) reported
@YawDarkwo @SkySports No, it’s because it’s doesn’t have a following, doesn’t make any money, is propped up by EPL teams. Championship, league 1 and 2 don’t have VAR and they have far more fan support, why would woman’s game have it? Who would pay for it?
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Gareth Edmunds (@Fencesitter456) reported
@Darren55453055 @SkySports You mean not boring like the rest of the players. Saying that their crowd are the best, despite being booed. He was targeted for not matching Ronaldo’s stats after he left, and never got a look in with Zidane. As for the hat trick, it was 2 pens and a scrappy goal. Hardly vintage
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Pep (@Jamespep82) reported
@Lynne_Jefferies @SkyHelpTeam Mine’s been down in E2 since yesterday afternoon. Came on briefly tonight for an hour now it’s off again.
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Steve E (@SteveJ_Elstone) reported
@Darren55453055 @SkySports He’s been unprofessional for half of his career always bad mouthing to club that pays him half a million per week
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Hubert Flannery (@HubertFlannery) reported
@RyanMacWHUFC @SkySports Didn’t she turn down a coaching role at an EFL club?
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K▪︎〽️ac (@KyleMac44) reported
Sky wifi is honestly terrible. 5 times it has randomly cut out today😡 @SkyUK