Sky Outage Report in Chepstow, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Sky outage reports came from the following cities: Bristol and Coleford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Ross
(@shed1409) reported
from
Bristol, England
@SkySports Should never of been given the job he’s pathetic @nufc
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Debs
(@DebEFord) reported
from
Bristol, England
@SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@FiShoop @SkyUK It is more Openreach’s issue, but @SkyUK promised to follow it up and have done literally zero about it.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Debs
(@DebEFord) reported
from
Bristol, England
Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help @skyuk
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Real Dram Rob
(@RealDramRob) reported
from
Bristol, England
@saoirse_22 @SkyUK Well I am still not connected, maybe I should cancel my Sky package and look into BT.
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Aimee
(@aimeed1512) reported
from
Winterbourne, England
@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny King
(@danny__king) reported
@DanK__77 @SkySports More money more problems as biggie said...
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D
(@FatWeightlifter) reported
@SkyHelpTeam Hello... I'm having trouble with my Sky Glass. It doesn't turn on at night. When I wake up and try and turn it on. It just doesn't work. Any reason. It works in the morning
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Suzanne Hawkes
(@hawkes13soozie) reported
@TomStirk1992 @SkySportsRL @SkySports He is worse than awful…get rid. Not even a good player, even worse commentator
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Dan Francisco
(@DanK__77) reported
@bazzio14 @SkySports I disagree, I suffer with those issues, I refuse to accept a guy in Spain on mega money a week can struggle
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𝐅𝐎𝐎𝐓𝐏𝐑𝐈𝐍𝐓𝐒__𝐍𝐆𝟐
(@Nazareth_Aj) reported
@SkySportsRL @SkySports Hulk won?! Damn!
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Simon Watts
(@Si_Watts) reported
Northampton v Rotherham: After 25 years finally it happened! Dad filming for @SkySports & me sat alongside him on live commentary. We hoped one day we’d be doing the same game together but it’s not something either of us asked for. If it never happens again, we’ve done it once!
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TΔFΔDZWΔ
(@onezusky) reported
5/7 I would need to contact @SkyUK … so here I am being passed around with no real resolution. The delivery company @dpduk_ , was the first I called on the 1st of September but they said Sky was the only one who could resolve it. Since then, I've been in limbo. I looked online
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Col H
(@ColinHammond96) reported
@SkyHelpTeam any reason why your customer service should blatantly lie to me? 4 x no internet service and promised compensation off my next bill…. No compensation added!! You are the most despicable company I’ve ever dealt with and roll on December when I end everything with you
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TΔFΔDZWΔ
(@onezusky) reported
6/7 and found a similar case you've helped others before that's why I'm bringing you up. I'm exhausted, upset and wasted my precious time on these calls with such horrible customer support from @SkyUK
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🍯
(@nm_mrj7) reported
@ackerman92 @SkyUK how do you get out of the contract without having to pay the excess fees. they’ve been a nightmare the last year, my data never ever works and they’re useless when you call