Sky Outage Report in Chepstow, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Sky outage reports came from the following cities: Bristol, Coleford and Chepstow.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Internet | ||
Wi-fi | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Ken Trowbridge (@KenTrowbridge3) reported from Bristol, England
@KevinFCoughlan @WillGreenwood @Jason15Robinson @lionsofficial @SkySports It was after that game with all the Lions support that the Aussies put home supporters behind the goals and gave then yellow shirts to wear for the last 2 tests! A great series, although I felt we never had the rub of the green!
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Lewy Pearce (@LewyPearce) reported from Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Lewy Pearce (@LewyPearce) reported from Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Ross (@shed1409) reported from Filton, England
@SkySports We are waiting to be let down and for the deal to end up in the bin. All the best, every single #NUFC fan
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Simon Bachelor (@SimonBachelor) reported from Portishead and North Weston, England
@IPWeatherstone @georgiebingham @SkyUK Just cancel your direct debit, they will soon pick up the phone to you.
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Jon Roche (@jonroche28) reported from Bristol, England
@ashleypope82 @LeeRendall @SkySports The worst possible outcome. Hopefully that was a one off not gonna be a regular thing. Money talks in today’s world though.
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Richard Ellis (@MeRichEllis) reported from Bristol, England
Still having issues with @skytv broadband. No service at present. Nobody @SkyHelpTeam answering the phone. Very tempted to cancel DD as surely this amounts to breach of contract
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Assistant Manager Pizza Express - Woking 🍕 (@twattergeddon) reported from Bristol, England
@SideMullet @SkySports As an objective neutral they should just cancel the season. Without fans the sport is nothing #totallyimpartial #noulteriamotive
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Heledd Wyn (@Heledd_Wyn) reported from Bristol, England
@SkyHelpTeam my in-laws are in their 80’s & trying to get an internet connection so we can keep in touch. They are struggling to get through on phone - pls help!
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Mrs Lisa Shaw (@poppytopss) reported from Bristol, England
Really annoyed. My Sky bill is £84.99 a month and my internet connection is down. I’ve tried to reset and nothing. Next step is to call them. Understandably they’re only dealing with problems from key workers. I am one but am shielding. So I don’t count. Can you help @SkyHelpTeam
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Pete Checketts 🏴🇬🇧 (@sgred06) reported from Frampton Cotterell, England
@AvonandsomerRob At least they're still wearing their prostate cancer campaign badges. @SkySports ramming this blm stuff down people's throat constantly.
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Ringland, Wales
@SkyUK has to have the worst internet there is!
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Mike cole (@mikecole111) reported from Avonmouth, England
@SkyUK you have the power and responsibility to apply pressure to premier league teams to ensure the season is not void. Clubs trying to stop season to stay up is a disgrace. If this happens I will cancel my subs and hopefully won’t be the only one. This dang happen. Disgraceful
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J (@J4M3R_) reported from Bristol, England
Can not wait to cancel my @SkySports subscription when contract is up in August, coverage of the spurs game last night was woeful! Didn't realise I'd subscribed to man u tv!!! Biased as u like 👋 👋 👋
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Ringland, Wales
How am i supposed to do FUT Champs with shitty @SkyUK internet going down every 5 minutes😡
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Assistant Manager Pizza Express - Woking 🍕 (@twattergeddon) reported from Bristol, England
@steeleyp_ @JoeyP115_ @SideMullet @SkySports If I cant congregate with 25 friends then footballers shouldn't be able to play. Football really isnt that important. Cancel the season. Give liverpool how ever many leagues they want to feel good about themselves and cancel the football until stadiums can be full
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Bradley Silverthorne (@bradsilvers131) reported from Bristol, England
Poor from @SkySports if they don’t put “leeds are falling apart” chants over the background noise ....
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Richard Ellis (@MeRichEllis) reported from Bristol, England
@SkyHelpTeam Yes I stayed on the call as my wife is a key worker in healthcare and was unable to work yesterday evening from home due to the issues. The call then rang off. Tried multiple times. Unacceptable
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Amy (@Yippers) reported from Bristol, England
@SkyHelpTeam I’m aware that you have a priority list however I am asking that you revoke my request to terminate Sky TV please
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Stephen Verran (@Steveverran83) reported from Magor, Wales
Surely @SkySports have to sack him for these stupid comments.. Supposedly a “role model” Unbelievable don’t you think gents @GNev2 @Carra23
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Latif (@alatif7934) reported from Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
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jonathan scott (@jonscott1980) reported from Solihull, England
@SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?
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Graham Townsley (@No9Legends) reported from Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Lynn Sbaih (@TweetsbyLynn) reported from Manchester, England
@SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales
@SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.
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oliver chapman (@ochapman) reported from Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Karen Alford (@KarenA_69) reported from Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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Freya Sledding (@SleddingFreya) reported from Burnley, England
@SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP
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Freya Sledding (@SleddingFreya) reported from Burnley, England
@LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service