Sky Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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cookie
(@NailseaCookie) reported
from
Nailsea, England
@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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David Rose
(@david_navigator) reported
from
Bathford, England
@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Aimee
(@aimeed1512) reported
from
Winterbourne, England
@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rosemary.Cracknell
(@RosemaryCracke1) reported
Why are @skytv not fixing the Sky Go issue which has been reported to them hundreds of times in two days? Look at Friday’s Coronation Street. STILL you can’t play it. What are we paying for? Get this sorted, Sky! @SkyHelpTeam #skytv @SkyMediaUK
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Chris Mason
(@GrumpyChris7) reported
@SkyHelpTeam I cancelled sky 2 years ago but now want to rejoin. Seems I cannot phone or online chat at moment. If I log into my account it says have to try again later. I cannot believe how hard it is to join. Help please.
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𝐅𝐚𝐲𝐞 𝐃𝐢𝐜𝐤𝐬𝐨𝐧 🖤
(@fayedicksonxo) reported
from
Ipswich District, England
My sky tv has gone off 10 times in 5 minutes and it does this every single day up to 30-40 times a day and has done for 3 months. Yet I can’t get an engineer out to rectify this issue for 1-2 months. Absolutely ridiculous @SkyHelpTeam
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FlexOG
(@FlexOG4) reported
@SkyUK HOW CAN I GET HOLD YOUR CUSTOMER SERVICE TEAM WHEN ITS ALL ******* AUTOMATED! SORT IT OUT YOU **** *****
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Allan Jones
(@Allanjones23A) reported
@SkyHelpTeam how can I make a complaint without going through all the inconvenience of the call center please???
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Man City Report
(@cityreport_) reported
Ilkay Gundogan: "This simplicity of football is very important to me. Playing in a holding role. More offensive, maybe less. The acceptance you have to bring to this position, the acceptance there that you are going to fail with a pass, is quite normal." [via @SkySports]
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Matt Hickson
(@matthicksonsfc) reported
@maybeitisnt @TomKirwan12 @SkySports they probably would if it wasn’t the fact we’re by far the furthest down the vaccination programme, hint why they want to hold it here...
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Neil Levers
(@neillev86) reported
@SkyHelpTeam sent my phone for repair was told there was nothing wrong with it and they sent back with the screen not working which it was before then had to send it back again just to be told the repair is not covered under warranty and it world cost over £900 to repair
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Gary Coomes
(@GaryCoomes) reported
@SkySports This is not a sport problem it is a society problem. The advertising being pushed so much is now becoming detrimental to the objective you strive for. Spend the money in society.
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James Penny
(@JamespennyCOV) reported
So @SkyHelpTeam you find it acceptable to charge people £80 in a middle of a global pandemic to change package to help with finances... and there’s me thinking companies were meant to do what they can to help those in need and struggling. #AwfulCustomerService #Greed