Sky Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bath, Bristol and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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chongeth
(@itzchongy) reported
@SkySports Wtf is this lmao
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Nicholas Arter
(@NickArterPGA) reported
@SkyHelpTeam frustrated to say the least. Yesterday tried to review my package. Spent an hour trying to renew contract. Systems were slow. Was told by customer service they would ring back 13:00 today. My only window of the day. That’s 40 mins ago. Great!
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Kevin White
(@Kevin35786505) reported
@SkySports Harry Kane 7? He was totally missing from the game until he did the one job he is on for. So 5 as a standard because that's all he did. Every other aspect of his game was terrible.
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Ash Szpigel
(@ashszpigel) reported
@momentumspk @SkySports Shaw is terrible
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dan shaw
(@itsdanshaw) reported
@SkyHelpTeam Is there a booster you recommend so I can have WiFi in the garden as my signal doesn’t reach past the kitchen window
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Jonny the Outlaw
(@jonnyfallas) reported
@SkyHelpTeam I already have a complaint logged you need to get your staff back into the office so they can speak to colleagues I ve spent 3 weeks trying to sort out a simple broadband issue but every time I call get a different person to deal with and a different opinion
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Silver Champion
(@Silver_Me) reported
@JuanAnderOnly @SkySports It would help
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Joe Perryman
(@JoePerryman6) reported
@SkySports Trippier a 7 lol he was the worst on the pitch and shaw a 6 one who got us the first goal cba
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Jonny Cowey
(@jonnycowey) reported
@SkyHelpTeam Ok so what can we do to escalate this? If I’d stayed with Virgin, I could be working now. But because of mis-advice I’m now left answering to my boss that I can’t work until at least Monday. That’s not acceptable. So help me understand what we can do about this? Thanks
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LoganOwl
(@OwlLogan) reported
@SkyHelpTeam Hi. I need to cancel a sky mobile order but whenever I phone, it says every team member is off for training? Can someone please help me, thanks.