Sky Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Bath and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bath |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam FYI I've just had a call claiming to be from Sky and that my 'sky maintenance' is due. I've never heard of it before and I've been with sky for a few years now. I'm pretty sure it's a scam as it's from a spoofed number.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Paul
(@Paul_H1982) reported
from
Bristol, England
I would love to be on the kind of mobile network where I could just stop on my walk, sit on a bench and check Instagram but sadly @SkyHelpTeam mobile network has truly awful network coverage you can’t do basic things like that, really pissing me off now.
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Paul
(@Paul_H1982) reported
from
Bristol, England
I feel @SkyHelpTeam are *************** out of me. Sent a text saying added free 5G add on to my plan. Centre of Bristol 5G showing, 4 bars signal still can’t watch a Tik Tok video or open an Instagram story. Absolute shite network, just does not work in so many places
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam It was a mobile number that called my landline. I wrote it down if you want it.
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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Phillip Gray
(@Phillip52626118) reported
from
Bathford, England
@SkyHelpTeam can I just say trying to reactivate your Discovery+ account on skyQ box is nearly impossible. It took me about 40 minutes after signing into my account to be able to enter six digit code. First there’s no where to enter the code and the robot help is a pain
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam I kinda need you to stop pushing this problem back to me and you actually as a business improve your network coverage
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Ben Skeppy Green
(@greener202) reported
from
Kingswood, England
@SkySports please please sort your **** out with the commentary for the wrong games on red button, I’m watching Bristol City but listening to Preston WTF !!!!!!!!!#BristolCity
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Hamilton 💕
(@Steph__Louise) reported
@SkyUK I work from home and your terrible broadband is already a thorn in my side but for me to lose all service entirely is ridiculous. I am now struggling to do my job as a result of your incompetence.
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Bryce (he/him) - Proudly Autistic
(@brycejustweeted) reported
from
Dunfermline, Scotland
Hi @SkyHelpTeam @OpenreachHelp my fiber optic to the premises broadband in Dunfermline has gone down can I ask when your expected to fix this? #dunfermline #fife #broadbandoutage
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andy yule
(@getcape) reported
@SkyHelpTeam hello. Your internet is down in EH13. Please could advise if a fix is imminent?
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SF
(@Shazzammi) reported
@SkyUK any help with sky broadband being down. Any kind of update please
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Christine Brown
(@Ms_C_Brown) reported
@SkyUK can you advise if there is an outage in the EH6 area of Edinburgh?
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Linda Buchanan
(@LindaBuchanan5) reported
@SkyHelpTeam guessing another outage in the Berwick upon Tweed area 2nd time in matter of weeks trying to get through on phone
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#StandFree⭐⭐
(@Est_Nov_1980) reported
@SkyHelpTeam our broadband is down in Arbroath, Scotland. Any info on this? Virgin is being installed in the town and our street, lots of openreach vans at cabinets, this anything to do with the outage?
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Nikhil Vijayan
(@nkhil) reported
@JockGlasgow @SkyHelpTeam @JockGlasgow Same here, no Sky internet (outage started 30mins ago). Any luck?
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Jac
(@j4cs) reported
@HopelessWriter1 @SkyUK Down FK10
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Steven Stewart
(@steesh43) reported
@SkyHelpTeam hi. I see there’s an issue with central Scotland broadband but its fairly common to have short term outages. Must be one a day at least (don’t even use it 24/7) go back to bt I think