Sky Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bath and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
||
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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David Rose
(@david_navigator) reported
from
Bathford, England
@SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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cookie
(@NailseaCookie) reported
from
Nailsea, England
@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam fix youre crap no sky tv from 20.30 and it stil down whythe hell do i pay you for tv when it rains its gows down utter **** and i redet my box 6 times and itd stil down i not paying money for tv i cant whatch so fix it now
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Noble
(@DavidNoble_Risk) reported
@SkyHelpTeam We have daily connectivity problems. We've had engineers out, spent time on the phone and on forums. As a result no one in the house is watching tv via sky now so it's not worth the mthly fee anymore
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Stephen
(@Stephen93860663) reported
@SkySports It's bad when you have to rely on one.player. admittedly he's there best player and without him they probably wouldn't even be top ten this season.
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Reece Backman
(@ReeceBackman) reported
@SkyHelpTeam It is still not working
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Emma
(@EmmaTuohey) reported
@OpenreachHelp I have the updates... but I want @Openreach to actually come and do the work. Every time I get an update that work is scheduled it still never actually happens... then I get the same update 2 weeks later, again and again. Every couple of weeks since Oct. @SkyHelpTeam
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Francesca Bragoli
(@cescabrags) reported
@SkyHelpTeam Hi there, yes I have checked and there are no issues according to the online tests.
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Scott Mackay
(@scottfmackay) reported
Hi @SkyHelpTeam, it has now been 24 hours since the outage in Medway. Mobile data has been slammed due to having to tether my laptop to my phone to be able to work. This is wholly unacceptable.
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Sammy Browne
(@Sammy_J91) reported
@SkyUK my Internet is down. When I try and run the tests through the app or a computer it tells me I can't and that the tests are down. How do I resolve this issue? I've lost the last half hour of my working day trying to fix it with no success
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Nikki Douthwaite
(@scarynix) reported
@SkyHelpTeam Broadband Down AGAIN, RH8 and you want to charge me to get out of contract. Disgrace what if I just stopped paying you for the useless service ?
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Fiona Jordan
(@fabjordan) reported
@SkyUK data protection has gone mad and you made me feel like a 2nd class citizen today, account is at my address, I pay the bill, ex-husband's name is down as the account holder so I can't access/cancel or do anything with the account. @MartinSLewis HELP
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Fiona Jordan
(@fabjordan) reported
And @SkyUK to be told only way to change things was to default on my direct debit, then be cut off so I could cancel the account is wrong on so many levels. Stop hiding behind data protection and deal with this properly