Sky Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Bath and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bath |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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cookie
(@NailseaCookie) reported
from
Nailsea, England
@soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever
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GetawayGee 🔆
(@getawayGee) reported
from
Bristol, England
@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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Ian Lawrence 🇬🇧
(@ianlawrence1964) reported
from
Easton-in-Gordano, England
@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Lee Grainger
(@Grainge80) reported
from
Kingswood, England
@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Gary Pine
(@garypine) reported
from
Kingswood, England
@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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David Rose
(@david_navigator) reported
from
Bathford, England
@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam We'd like to cancel our landline
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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DanRaby
(@Drabywoop) reported
from
Bristol, England
Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Cllr Lindsey Green
(@linzi_green) reported
from
Alkington, England
@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Accomplish Fitness Nutrition and Mindset
(@k5fme) reported
@SkyHelpTeam Please, please, please can someone help me with my broken Sky+ box … I have spoken to at least 7 of your Team who have passed me from one Team to another since Sunday! 😡 #frustartion #poorcustomerservice #VIPnonsense
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🇬🇧 Eddie 🇬🇧
(@articeddie) reported
@SkyHelpTeam OMG your customer services team that are not UK based are a disgrace, 4 calls in and I’m lost for words…
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Football streaming service.🇬🇧🇬🇧🇫🇴
(@ukbest142) reported
@clive_otis @Robertg47068862 @SkySports Yes you can get. We do uk based iptv service for free trial and to check our service dm📩 me
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Derek Williamson
(@DW8530) reported
@SkyHelpTeam hi. Having constant network dropouts on main SkyQ box which affects mini boxes. On Full Fibre TalkTalk getting 520Mbps with an Eero Pro repeater right next to the main box so its not my broadband. Have tried everything online to sort including having sky booster.
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Gemma Dooling
(@DoolingGemma) reported
@virginmedia Virgin Media customer service is a joke. Thank god our contract runs out next month, should never have left @SkyUK! Rang the VM number, still no internet! Told it could be another 48hrs before anything gets fixed. Asked to speak to a manager, someone will call me in 24hrs!
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Caitlin/Kit Carstairs 💗🏳️🌈🏳️⚧️
(@KitKatisWeird7) reported
@Jifcat87 @SkyUK Streaming isn't gonna survive much longer. You wanna stream Sky stuff, use Now. But "moving with the times" is stupid. There is still a place for proper TV such as this.
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etchisaru
(@etchisaru1) reported
@SkySports commercial funding is, surely, not from the Glazers directly. You employ independent pundits. Why edit the truth? Next…no bad tackles or red cards if it damaged a clubs perception. You have a greater responsibility to supporters. Give @GNev2 the platform. #GlazersOut
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Nick2020
(@Nick202041) reported
@Wsi13417401 @datlazykid119 @jakepaul They didn’t, it was Eddie Hearn who reported many PPV’s in the U.K but Skysports said about 200K too, also they never mentioned this PPV yet
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Noriko🌻
(@uhohuhuhoh_) reported
@SkyHelpTeam 7 days without WiFi, we’ve now upgraded to fix YOUR problem and still no WiFi. No appointments now until end of the month yet still making us pay!! Have you lost your mind. In a world of home working you’re providing the absolute worst service. 😡
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Elbow
(@Elbow77777) reported
@EmmaKennedy Dish out of alignment or water getting into the sat cable. Sky will be able to help no problems. Drop them a message. @SkyHelpTeam I don’t work for Sky. Just had similar issues.