Sky Outage Report in Patchway, South Gloucestershire, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Patchway, England
The most recent Sky outage reports came from the following cities: Bristol, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Phone | 3 days ago |
|
Bristol
|
Internet | 4 days ago |
|
Bath
|
Phone | 6 days ago |
|
Bath
|
Phone | 7 days ago |
|
Bristol
|
Wi-fi | 9 days ago |
|
Bristol
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Lee Grainger (@Grainge80) reported from Kingswood, England@SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.
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Ross (@shed1409) reported from Bristol, England@SkySports Should never of been given the job he’s pathetic @nufc
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Ian Lawrence 🇬🇧 (@ianlawrence1964) reported from Easton-in-Gordano, England@SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.
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Gary Pine (@garypine) reported from Kingswood, England@SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.
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Aimee (@aimeed1512) reported from Winterbourne, England@SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!
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Jacky Stenner (@StennerJ) reported from Bristol, England@SkyHelpTeam We'd like to cancel our landline
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Lee (@leedumble) reported from Avonmouth, England@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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GetawayGee 🔆 (@getawayGee) reported from Bristol, England@SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺
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leighton daintree (@daintree75) reported from Bristol, England@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Kath Langley #Corbynoutrider 🌹 #GTTO (@granuailemalia) reported from Chipping Sodbury, England@SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol
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David Rose (@david_navigator) reported from Bathford, England@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Iamaciderdrinker (@CraigWallberg) reported from Bristol, England@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Jacky Stenner (@StennerJ) reported from Bristol, England@SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks
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Jacky Stenner (@StennerJ) reported from Bristol, England@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Cllr Lindsey Green (@linzi_green) reported from Alkington, England@SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!
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Gary Pine (@garypine) reported from Kingswood, England@SkyHelpTeam I have a network repeater sat 6 inches from the box so its unlikely to be the wireless network QOS. I suspect the Q box.
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DanRaby (@Drabywoop) reported from Bristol, EnglandWork finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans
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leighton daintree (@daintree75) reported from Bristol, England@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Sheppard (@lizshep73) reported@JohnDav33853252 @SkyUK I've had my sky account for 20 years...I'm literally a vintage customer. I get fackallll for it..basic telly package and broadband, I'm still paying over £60 and im probably one of the only people still with a dish cos they want £80 for SkyGlass. I'm leaving for good in sept.
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🚩 (@inchidentally) reportedik it's in lewis's contract to never have to say the nico word on air but please skysports think of the baby (me)
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Craig Johnson (@j300hno) reported@SkyHelpTeam so when your broadband and wifi is shocking you get a email saying it’s going up. Why is it going up? I’m paying for a service that isn’t working as you advertised. Super fast broadband that is completely the opposite
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We Deserve Better 🇬🇧🏳️🌈🇪🇺 (@Steve1London) reportedA @SkySports subscription is quite expensive and has always been so. Before they used to have Champions League, La Liga, top games professional pundits now they have the women's "Super" League, English championship and Karen bloody Carney probably the worst value for money around
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Bryn Rattray (@Bryn_Rattray) reported@SkyHelpTeam Day three off trying to cancel sky broadband
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Steve Smith - Broke Britannia (@BrokeBritannia) reported@SkyUK's broadband department gets a lot of flack on Twitter but I have to say their service is pretty good sometimes. At lunchtime, I reported a line issue and by 7pm an Openreach engineer had been round and fixed the issue! Very impressive.
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robert preece (@robpreece_uk) reported@SkyHelpTeam And sky store was sky box office and had about 10 transponders just for that service before streaming
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Matthew (@lesstime) reported@SkyHelpTeam So what level of compensation will Sky offer given it's now been 24 hours of downtime? If this is a known outage why was there no proactive communication to affected customers?
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MAD (@Holt5249) reported@SkyUK Complete frauds, Agree to go into a new contract last month within 28 days NEW PRICE means £9 increase, To top it off billed for Eubank Fight when we were in the USA on holiday. Never booked a PPV before and been billed for it. BULLSHIT
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Soph v34.4 (@sophb66) reported@SkyHelpTeam @Cayde0007 Lol! Best customer service? Are you serious??? How can you even type that without laughing or feeling embarrassed ??