Sky

Sky Outage Report in Patchway, South Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Patchway, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Patchway, South Gloucestershire, England 12/16/2025 18:10

December 16: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Patchway, South Gloucestershire, England

The most recent Sky outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBath TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Patchway, England

Latest outage, problems and issue reports in Patchway and nearby locations:

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔

  • KeithBurchell Keith Burchell (@KeithBurchell) reported from Saltford, England

    @SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?

  • CraigWallberg Iamaciderdrinker (@CraigWallberg) reported from Bristol, England

    @SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service

  • craigcapes Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • NailseaCookie cookie (@NailseaCookie) reported from Nailsea, England

    @soie_c @SkyHelpTeam So frustrating isn't it , @SkyHelpTeam and the online help have been no use what so ever

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.

  • linzi_green Cllr Lindsey Green (@linzi_green) reported from Alkington, England

    @SkyHelpTeam I phoned a week ago about my parents phone line not working and nothing has been done! This is how you treat elderly, disabled people??? Not good!

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!

  • Grainge80 Lee Grainger (@Grainge80) reported from Kingswood, England

    @SkyHelpTeam is there an issue with your email server this afternoon/evening I’ve not been able to access emails since around 1pm.

  • granuailemalia Kath Langley #Corbynoutrider 🌹 #GTTO (@granuailemalia) reported from Chipping Sodbury, England

    @SkyHelpTeam broadband outage seems fixed here in BS37, any sign of SkyTalk landline being fixed? I'm a bit reliant on my landline since I blew speakers on my mobile, playing music loud, lol

  • ianlawrence1964 Ian Lawrence 🇬🇧 (@ianlawrence1964) reported from Easton-in-Gordano, England

    @SkyHelpTeam my Sky Q box needs to be rebooted nearly every day as it freezes, also I can’t record from New series screen on TV guide , can you help ? I have got the latest software update.

  • StennerJ Jacky Stenner (@StennerJ) reported from Bristol, England

    @SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!

  • garypine Gary Pine (@garypine) reported from Kingswood, England

    @SkyHelpTeam Still not working as expected ... save the network settings in the Q box ... it works for a while and then the connection drops off ... it MAY reconnect however not very often. As such, the service is dreadful. I may have to shift to Virgin soon for what I am paying to Sky.

  • getawayGee GetawayGee 🔆 (@getawayGee) reported from Bristol, England

    @SkyHelpTeam hey Sky, the last few nights our SkyQ box is saying we have no Internet connection even thought phones and laptop are connected and all lights on the box are green? Turned everything off and on but still no luck. Help!! I just wanna watch Netflix 🥺

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

  • StennerJ Jacky Stenner (@StennerJ) reported from Bristol, England

    @SkyHelpTeam - trying to find a contact number to discuss my account with a human! Please help - thanks

  • aimeed1512 Aimee (@aimeed1512) reported from Winterbourne, England

    @SkyHelpTeam I can’t get in contact with you guys, none of your numbers are connecting, serious broadband issues, both key workers wfh, please help me out!

  • Drabywoop DanRaby (@Drabywoop) reported from Bristol, England

    Work finished, come home play a bit of FIFA online... but no... @SkyHelpTeam and their terribly slow internet has other plans

  • StennerJ Jacky Stenner (@StennerJ) reported from Bristol, England

    @SkyHelpTeam We'd like to cancel our landline

  • xChuChux911 Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @SkyHelpTeam hi, I've been having 'signal' issues with my skyQ TV since last night. Screen keeps freezing and going pixilated on all channels. Settings say its good signal but obviously its not. Any idea why? Thanks. BS13 area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RosemaryCracke1 Rosemary.Cracknell (@RosemaryCracke1) reported

    Why are @skytv not fixing the Sky Go issue which has been reported to them hundreds of times in two days? Look at Friday’s Coronation Street. STILL you can’t play it. What are we paying for? Get this sorted, Sky! @SkyHelpTeam #skytv @SkyMediaUK

  • GrumpyChris7 Chris Mason (@GrumpyChris7) reported

    @SkyHelpTeam I cancelled sky 2 years ago but now want to rejoin. Seems I cannot phone or online chat at moment. If I log into my account it says have to try again later. I cannot believe how hard it is to join. Help please.

  • fayedicksonxo 𝐅𝐚𝐲𝐞 𝐃𝐢𝐜𝐤𝐬𝐨𝐧 🖤 (@fayedicksonxo) reported from Ipswich District, England

    My sky tv has gone off 10 times in 5 minutes and it does this every single day up to 30-40 times a day and has done for 3 months. Yet I can’t get an engineer out to rectify this issue for 1-2 months. Absolutely ridiculous @SkyHelpTeam

  • FlexOG4 FlexOG (@FlexOG4) reported

    @SkyUK HOW CAN I GET HOLD YOUR CUSTOMER SERVICE TEAM WHEN ITS ALL ******* AUTOMATED! SORT IT OUT YOU **** *****

  • Allanjones23A Allan Jones (@Allanjones23A) reported

    @SkyHelpTeam how can I make a complaint without going through all the inconvenience of the call center please???

  • cityreport_ Man City Report (@cityreport_) reported

    Ilkay Gundogan: "This simplicity of football is very important to me. Playing in a holding role. More offensive, maybe less. The acceptance you have to bring to this position, the acceptance there that you are going to fail with a pass, is quite normal." [via @SkySports]

  • matthicksonsfc Matt Hickson (@matthicksonsfc) reported

    @maybeitisnt @TomKirwan12 @SkySports they probably would if it wasn’t the fact we’re by far the furthest down the vaccination programme, hint why they want to hold it here...

  • neillev86 Neil Levers (@neillev86) reported

    @SkyHelpTeam sent my phone for repair was told there was nothing wrong with it and they sent back with the screen not working which it was before then had to send it back again just to be told the repair is not covered under warranty and it world cost over £900 to repair

  • GaryCoomes Gary Coomes (@GaryCoomes) reported

    @SkySports This is not a sport problem it is a society problem. The advertising being pushed so much is now becoming detrimental to the objective you strive for. Spend the money in society.

  • JamespennyCOV James Penny (@JamespennyCOV) reported

    So @SkyHelpTeam you find it acceptable to charge people £80 in a middle of a global pandemic to change package to help with finances... and there’s me thinking companies were meant to do what they can to help those in need and struggling. #AwfulCustomerService #Greed