Sky Outage Report in Patchway, South Gloucestershire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Thornbury and Siston.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
||
| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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lorna
(@lorna61533815) reported
@SkyUK hi we are again having problems with our internet connection as we are working from home and being key workers it is becoming a problem. We did have work on our external lines before Xmas but haven’t heard anything since?
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Gerry Sykes
(@g_s_design) reported
@SkyHelpTeam is broadband down in Mitcham Surrey?
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Helen
(@helen_234519) reported
@SkyHelpTeam Hi, as mentioned there is no option for this online. If you say I still need help it just changes to completely different topics and there is no priority number or contact number. How can we contact you please?
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June
(@june_xox) reported
@SkyHelpTeam Could do with help. My Mums Internet now for some reason is not connecting. It's coming up "couldn't authenticate connection" when I try. I have an important video call today too.
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RebeccaLouise Farrow
(@MissBexxxy) reported
@SkyHelpTeam I did all this yesterday. There is no problem inside the house it is the speed into the house. 0.12mbps last night, can’t believe I pay for this and I just re-contracted with you!
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JimmyUK99
(@JimmyUk99) reported
Extremely upset @SamsungUK & @SkyUK wont help. Be wary buying the new Galaxy FE 5g - apparently comes with Free Active watch. What they don’t say when selling is that you can’t claim the watch until the phone arrives 4-6 weeks on back order. Then the offer is over #miss-sold
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John Byrne
(@pargolf58) reported
@SkySports So now you can't even talk to yourself what a ****** up world je should never have apologized I feel sorry for him
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RebeccaLouise Farrow
(@MissBexxxy) reported
@SkyHelpTeam Problem isn’t the phone line... the checker on the link you provided is stuck on trying to check my broadband speed before it will move on.
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Ebrahim ابراهيم
(@emakda) reported
Here we go again. Sky broadband is like a yo-yo. @SkyHelpTeam Im having daily issues connecting to my work VPN using my Sky broadband. I can’t wait for my contract to expire.
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DPS
(@dps12) reported
@SkyUK my dad is 81. Ordered Superfast b/band (to help keep in touch) on 11th Dec. Told wd be in place b4 Christmas, then 4th Jan. Now a month later told order may have to be cancelled (will find out Thurs!?!?). No cust/service, no answers and no way to escalate!! Solution?