TalkTalk Outage in Treherbert, Rhondda Cynon Taf, Wales

@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week

@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever

@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead

@TalkTalk Both. Currently on the phone to your customer service 56 minutes and counting...not solved as yet.

@TalkTalk how do I report hacking on an old Tiscali email account - I can’t find any help on your website?

@TalkTalk Hi could you please help me my connection speed has dropped significantly (from 80mbps to 2mbps...)

@TalkTalk no internet since midnight? I can’t see that there is planned work to the service either?

Ever since I 'upgraded' my TalkTalk, almost every night past midnight, it shuts down. What am I paying extra for? #TalkTalkdown

Another night where my talktalk line is down and customer services are offline,I requested line test 30 mins ago and so far nothing, the routers orange. Whats going on talktalk, Rochdale. #talktalk @TalkTalk

@TalkTalk down for a 2nd time today, utter **** 👍🏻

@TalkTalk WiFi went down Again 3rd time this week, shocking service, looking to change provider now 👍🏻

Are there problems with @TalkTalk ?? Internet keeps going down....

@TalkTalk is the service down on the wirral?

@TalkTalk Can you please tell me if your systems are back up? I was promised a call back when they were and still not received one! I have now been trying to cancel my account for 3 days!!