TalkTalk Outage in Sandwell, England

@TalkTalk 2 appointments down in one week and still no Broadband or TV, I'm starting to regret joining 🤔

Worst internet EVER @TalkTalk @TALKTALKGROUP spends more time down then up I’ve never known ANYTHING like this ever. You should literally be ashamed of yourself to call yourself an internet provider. The only thing you provide is frustration and misery.

@TalkTalk I’ve never in my life known internet as awful as yours. Is there something going on in the B23 area or have you just downgraded your service even more since my mam decided to switch?!

Presents for Christmas that require internet connections but a diagnostics test from TalkTalk says they need to send out an engineer & it needs to be booked via home phone line (never used, no handset) & could cost us. I also work from home so this'll be fun Tuesday.

@TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!

@TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?

@TalkTalk my Internet has gone down and neither your app or website are working.

@hey_itsmatt30 @PositiveLad Well this is Dido Harding who presided over a massive customer data breach while CEO of @TalkTalk

Allhamdulliah finally off Talktalk pieces of **** 😭 Welcome Virgin 👌🏾

@TalkTalk tv is not working. No leads have been moved and attempted to restart router but this has not worked Help please 👍

Absolutely sick of your shocking service and your lack of customer care or indeed explanation @TalkTalk

@TalkTalk my internet has gone off for the third time today. Is there a problem in the area? WS8?

@Rhysieg1 @TalkTalk Awful customer service mate that's why....

@TalkTalk I can’t order the boxing as it’s asking for a parental pin and I have NO idea what it is. Please help😢

@TalkTalk why has my broadband been down the last 24 hours? I’ve tried everything you recommend to get it back online but nothing seems to be working?

@TalkTalk This DM service is disgraceful! I am being talked around in circles. Now all of my recordings have magically disappeared, then you instructed me to do a Factory Reset & are now blaming the disappearance on me not choosing to save my recordings. They disappeared BEFORE!!

Hi @TalkTalk, I’ve had an ongoing issue with my youview box since January. It doesn’t record and I can’t play anything back that I did record ages ago, but they still appear on the screen. Can we sort this now please? Thanks.

@OpenreachHelp Hi David thanks for the reply. So from @TalkTalk they have escalated this with you 2 weeks ago and told us a bt engineer would be out to fix the problem but we haven’t heard anything back from yourselves or @TalkTalk in nearly 10 days.

The customer service from yourselves and @TalkTalk has most definitely been the worst I have ever experienced in my life. Absolutely no communication what so ever as to what is going on? We’ve been told our case has been pushed to an official complaint but still no communication

Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

@TalkTalk Have a check to support #timetotalk when thir WiFi is not working and they will not fix it!!! I pay my bill every month and still no working WiFi!!!! What the hell is going on??????

@TalkTalk The issue I reported was down for an hour before I gave up and went to bed but was back in the morning so don’t know how long it was out but again today the internet connection is very slow and here’s the results of your speed checker I ran

@TalkTalk Hello Angel, I spoke to a representative via live chat yesterday and managed to fix the issue

@TalkTalk my Internet connection has dropping out regularly this evening, is there a known problem in the Swansea area tonight?

Just me or is wifi in the UK at its worst peak? I'm home alone right now with 2 devices connected to my wifi and its 250-750 ping 30 packet loss every 2-4 secs. @TalkTalk & @Virgin fix your ****

@TalkTalk could you please look into my internet connection as it’s only running at ONE MEGABIT per second. This issue has been ongoing since Thursday.

@TalkTalk Can I speak to someone in a senior position pls. My internet once again ia not working with TalkTalk! Iv’e had an issue for three weeks now and nothing is being sorted!! I will stop my direct debit with you and go with BT! I am not receiving the service that I should

@TalkTalk no internet in coppull AGAIN. this is the worst ISP I've ever been with it goes off at least once a day and when it's on I get less than half the speed I'm paying for.

@TalkTalk You do endless line tests, same test no result equals pointless activity, then you blame open reach.... just let me out the contract before I cancel the direct debit and cause you public embarrassment when you try and take me to court.

Ffs, @virginmedia internet goes down one more time I’m going back to @TalkTalk