TalkTalk outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent TalkTalk outage reports came from the following cities: Birmingham, West Bromwich, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	22 hours ago
Birmingham	Internet	1 day ago
West Bromwich	Phone	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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TalkTalk Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Alice Parsons (@alice_e_parsons) reported 6 minutes ago from Birmingham, England

  @TalkTalk I’ve been without internet for 3 days. Ive been ignored & left abandoned by a member of staff via online messenger service mid taking my internet connections apart to fix the internet at 5pm yesterday. I was emailed to call customer service but the lines closed. #help

• 
  Phil Tonks (@PhilTonks2) reported 7 minutes ago from Dudley, England

  @TalkTalk Oh Gawd. I remember these tweets very well. As I said previously, I'm long gone from TalkTalk. But I lost track of how many times I had tweets like this. And you never did sort it. So I left. I'm afraid your "customer care" is non-existent.

• 
  Benny (@bennymac3) reported 7 minutes ago from Wombourne, England

  .@TalkTalk I have been doing online chat for hours today. Trying to find out why my broadband is bad. Asked the same questions on each chat, get told that tests will be done! But don’t seem to be getting anywhere... ‘help’ 😡

• 
  Steve McHugh (@Macca211279) reported 9 minutes ago from Solihull, England

  @TalkTalk I can’t order the boxing as it’s asking for a parental pin and I have NO idea what it is. Please help😢

• 
  Martha Keza (@MarTynah_) reported 9 minutes ago from Solihull, England

  @TalkTalk is the worst internet provider ever!!!! Avoid it!!! Paying for damn internet that’s been off nearly two weeks 😐

• 
  James Bovill (@James_Bovill) reported 11 minutes ago from Birmingham, England

  @TalkTalk very slow broadband in Birmingham B14 at the moment. Is there a wider problem or is it just me?

• 
  Damien Vincent (@_DamienVincent_) reported 19 minutes ago from Walsall Wood, England

  @bigfishinnet @TalkTalk Let’s just say that my work experience has given me a good insight of how rude some customers can be, forgetting the Human on the receiving end! 👍

• 
  Martha Keza (@MarTynah_) reported 24 minutes ago from Solihull, England

  @TalkTalk It’s been off since I got back home last evening. I’ve called talktalk four times and each time I’m told to call back after two hours and still no proper help given 😭

• 
  Debbie Murphy (@missfitcreates) reported 32 minutes ago from Tamworth District, England

  I've discovered that if you're not with Virgin for broadband you have Openreach, they service all others from Sky to EE, TalkTalk to BT. Also, Openreach outsource work so beware dodgy contractors!

• 
  Toby Joyce (@TheRealTobobo) reported 32 minutes ago from Birmingham, England

  @TalkTalk what is the point of having a chat function on your app if a customer doesn’t get any response at all. Also what is the point of an engineer coming a replacing wires only for the average broadband speed to plummet to an average of less 10Mbs!

• 
  Phil Tonks (@PhilTonks2) reported 33 minutes ago from Dudley, England

  @tytheevillan @TalkTalk I used to try multiple contacts: twitter/phone/email. But it was like one big merry go round. It got escalated higher and higher and still never resolved. Gave up and went elsewhere. But the service was just abysmal.

• 
  david vickers (@dia2digits) reported 37 minutes ago from Halesowen, England

  why is it that @talktalk wont answer my question 'am I out of contract' yet fail to fix my internet problem #useless #wasteofspace

• 
  Mags Winthrop (@MagsWinthrop) reported 38 minutes ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  gitikabuttoo ॐ (@gitikabuttoo) reported 42 minutes ago from Birmingham, England

  Had a terrible experience with @TalkTalk Been charged for broadband I haven't used when I cancelled my account with them within my cooling off period and before installation. Hours of phone calls and internet chat and the problem still hasn't been resolved. Not happy. 😠

• 
  Hannah Greenwood (@HannahGreenish) reported 42 minutes ago from Birmingham, England

  @iraa_pappa @TalkTalk Same for us. 42 in queue, going down to 36 in queue over 45 mins. Unfortunately we don’t have the luxury of blocking the phone line for the whole day. Why isn’t there an option to cancel online, #TalkTalk? Is this the only way you are holding onto customers? We want to leave!

• 
  Richard Toon (@rctspurs1968) reported 45 minutes ago from Birmingham, England

  @TalkTalk I have had no internet now for 9 days. I call you every day and I am getting nowhere fast! HELP NEEDED!!!

• 
  Laura (@sweetpsworld) reported 48 minutes ago from Birmingham, England

  @TalkTalk Thankfully I no longer need 'assistance' from your company. I eventually managed to get away and will most definitely never ever be returning! Have a nice weekend.

• 
  Joey 🖖🏻 (@bwench88) reported 48 minutes ago from Birmingham, England

  @TalkTalk what a shit l show of a service, I would honestly avoid at all costs peeps!

• 
  Dr Jean Evers RNAdult, SCPHN HV (@evers_jean) reported 51 minutes ago from Swindon, England

  I’ve had to cancel all my Dads utilities as he has moved into a care home permanently after my mum died. I was dreading it, I don’t have any account numbers or passwords. @TalkTalk @skytv @unitedutilities thank you for being understanding and helping me at this difficult time 😢

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 59 minutes ago from Birmingham, England

  @TalkTalk I spent 2H 6m online chatting to reduce my package down to all I ACTUALLY USE, only to discover right at the end, I’ve paid £62 in advance on 1/7 for services that I will now simply ‘lose’ tomorrow, with no part refund. Just ‘lost’ £37!! Disgrace.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 7 minutes ago

  Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk

• 
  Dave O (@llqdave) reported 8 minutes ago

  For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

• 
  doug (@dougyboy69) reported 10 minutes ago

  @TalkTalk why is our mob phones signal go down in evenings to 2 bars ?

• 
  John F Newall (@thenewalls) reported 13 minutes ago

  @TalkTalk I'm trying to cancel my account. I've called this number (0345 172 0088 ) and it cuts me off after placing me on hold. My online account has given me this number to call (0345 172 0099) rings and then states that is no longer in use. Please help

• 
  Agent PBA (@butchermatt) reported 14 minutes ago

  @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.

• 
  AJ (@AjWordsly) reported 14 minutes ago

  I saw your update re customer service but you are not replying !! We've had no WiFi since Sunday! @TalkTalk

• 
  Not Telling You (@NotTell24055912) reported 15 minutes ago

  @currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.

• 
  Lucas 😏 (@itsmelucasdt) reported 16 minutes ago

  @TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?

• 
  Kieran Firth-Bernard (Animation account) (@KFBanimation) reported 17 minutes ago

  Wednesday was my four-year mark I've been printing paper at school, and Thursday was the one MONTH mark of having NO WI-FI after coming back from Sicily! 😣 TalkTalk have been utterly useless to help us throughout the month, and we're hoping to finally get it sorted on Tuesday.

• 
  Yotboy (@Yotboyo) reported 19 minutes ago

  @SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.