TalkTalk Outage Report in Smethwick, Sandwell, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (11%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent TalkTalk outage reports came from the following cities: West Bromwich, Wolverhampton, Birmingham, Brierley Hill, Tamworth, Walsall and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dr Jean Evers RNAdult, SCPHN HV
(@evers_jean) reported
from
Swindon, England
I’ve had to cancel all my Dads utilities as he has moved into a care home permanently after my mum died. I was dreading it, I don’t have any account numbers or passwords. @TalkTalk @skytv @unitedutilities thank you for being understanding and helping me at this difficult time 😢
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Craig Toy
(@craig_toy) reported
from
Halesowen, England
@TalkTalk hey you guys you just won the worst customer service ever!!
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Phil Jones 💙 🇺🇦 🇾🇪
(@PhilSkipper49) reported
from
Kidderminster, England
@TalkTalk so in the middle of a cost of living crisis, you thinking lumping 14.2% onto the cost of my broadband is acceptable? I know you’ll say it’s in the contract but really? Great way to ensure I’ll no longer be a customer once my term ends #CPI2022
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M. Alhomsi
(@DrMKHomsi) reported
from
Birmingham, England
All I wanted is home move, but it seems I am going to cancel and complain against your handling and escalate that, AGAIN! #TalkTalk
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M. Alhomsi
(@DrMKHomsi) reported
from
Birmingham, England
@TalkTalk this is going to be a formal complaint, since yesterday I am being messed around by every single useless customer service provider, not being able to get to your chat and your line today after holding more than 1 hour been thrown from one department to another 4 times!
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le Phantom Plume
(@lePhantomPlume) reported
from
Wolverhampton, England
@TalkTalk Hi @TalkTalk, Can you take a look at the above tweets and the issues and respond rather than asking for a DM to go over it again?
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Laura
(@sweetpsworld) reported
from
Birmingham, England
@TalkTalk Thankfully I no longer need 'assistance' from your company. I eventually managed to get away and will most definitely never ever be returning! Have a nice weekend.
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Laura
(@sweetpsworld) reported
from
Birmingham, England
@jonharvey @TalkTalk @TalkTalk are hands down the WORST company I've ever had the misfortune of having to deal with. Honestly try to get out if you can. They're horrendous.
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𝐵 𝓁𝒶𝒾𝓇 - RED 🧣❤️
(@blairbellerose) reported
from
West Bromwich, England
Hey @TalkTalk I’ve been without internet now for 4 days. All I’ve received is unhelpful rude messages I want my internet fixed.
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sandy ward
(@sandyward4) reported
from
Birmingham, England
@TalkTalk I have no TV service at all. In B356BT. My youview box is giving out nothing at all. I've rebooted, returned, switched everything off then on again and nothing. Not anything. Can you please tell me if this is a result of Storm Arwen?
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Peter
(@pbjenks) reported
from
Birmingham, England
@TalkTalk had a bad experience when call customer care centre assistant wants to know too many details about me my bank account number my email address my telephone number
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jamie a morris
(@morrisjjb) reported
from
Kidderminster, England
@TalkTalk. Y WiFi is good on all social media but video call not working help please
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MAJED
(@majedili) reported
from
Birmingham, England
@TalkTalk I got the device and turned it on, but the internet speed is very bad, it does not open any pictures or videos
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Mik
(@mikbarton) reported
from
Birmingham, England
@TalkTalk Hi. It looks like you've disabled my elderly aunt's email. She's really worried, but can't contact you without email and the customer services phone number can't respond either. How can I contact someone?
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@tytheevillan @TalkTalk I used to try multiple contacts: twitter/phone/email. But it was like one big merry go round. It got escalated higher and higher and still never resolved. Gave up and went elsewhere. But the service was just abysmal.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@TalkTalk Oh Gawd. I remember these tweets very well. As I said previously, I'm long gone from TalkTalk. But I lost track of how many times I had tweets like this. And you never did sort it. So I left. I'm afraid your "customer care" is non-existent.
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Phil Tonks
(@PhilTonks2) reported
from
Dudley, England
@tytheevillan @NicolaPartridg2 @TalkTalk TalkTalk remain the worst company or organisation I have ever had the misfortune of dealing with. Utterly incompetent at every level.
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Rachele
(@_Rachele_) reported
from
Birmingham, England
I swear - our @TalkTalk WiFi goes down every other month. I go through the hassle of the check on the website. They say we need an engineer. And then it fixes itself within an hour. Bored of having to do this now.
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Draw my Town
(@drawmytown) reported
from
Halesowen, England
Hi @TalkTalk your cust service on Twitter is unable to understand the problem I'm having. They're also refusing to pass me onto a supervisor or manager. What happens now? Shall I tell you my problem here?
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Hannah Greenwood
(@HannahGreenish) reported
from
Birmingham, England
@iraa_pappa @TalkTalk Same for us. 42 in queue, going down to 36 in queue over 45 mins. Unfortunately we don’t have the luxury of blocking the phone line for the whole day. Why isn’t there an option to cancel online, #TalkTalk? Is this the only way you are holding onto customers? We want to leave!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Miss J
(@LJO74) reported
@TalkTalk I’m leaving! Customer has been a shambles and you operate with a delusional mindset. Please look at all the complaints on X about the failures you have made.
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Miss J
(@LJO74) reported
@TalkTalk I tried to find out more info about your ‘outages’ and instead for the 4th time had one of your representatives trying to sell me a broadband package. How come you couldn’t fix YOUR network issue but want to flog a new router only for it not to work due to YOUR network issues 🤔
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Bladey
(@StevoBladey) reported
@TalkTalk causing me stress on top of no more direct contact and only WhatsApp or text, they are cancelling Netflix & NowTV so we’ve gotta go direct. Stupid dates in the month to end them! They better offer some discounts for the inconvenience #Netflix #NowTV
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk But this isn’t discussing my account. It’s telling people that you refused to replace a 7, now 8, year old router that frankly isn’t fit for purpose. And that your service drops out several time a day and since putting in notice has became several times an hour.
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk Why don’t you dare talk publicly? And why would I do that? I tried for over a year to get a modern router since mine is more than 5 years old. You said no and continued providing a terrible service. I leave Monday to a much higher speed and lower price.
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Gamertag3609
(@Gamertag3609) reported
@TalkTalk @Paul06137550 Honestly why would anyone do that? I’ve been with talk talk 8 years and you won’t even give me a modern router. Thankfully have a new service going live on Monday, triple your advertised speed (we all know you actually give 10x less than advertised) and less than half the price.
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Gamertag3609
(@Gamertag3609) reported
@Belindascandal @TalkTalk @TalkTalkGroup This has been happening for months with me finally had enough and have virgin media going live on Monday. Weirdly though the drop of service is now every 10 minutes rather than every couple of hours.
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Sam Evans-Daglish
(@SamuelEvans1954) reported
@TalkTalk our WiFi has gone down, the account holder called you to give you permission to give me a call as I’m working from home. You declined, asked him to conference the call whilst he is driving a multiple tonne HGV?! You then hung up. Left without connection for work.
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Marie Edge
(@marieedge) reported
@TalkTalk I have made a complaint a couple of days ago please can you tell me when I should can a response
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Miss J
(@LJO74) reported
@TalkTalk @TalkTalk My internet has been down since 5pm due to an outage on your network. When are the services going to be rectified?