TalkTalk Outage in Matlock, Derbyshire, England

Looks like #talktalk internet in DE21 is down

@TalkTalk biggest shower of **** I’ve ever had to deal with and that’s saying something, avoid at all costs! Internet works well the team behind the scenes are bloody useless!

Dear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!

@TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal

@TalkTalk Back on but was down all day yesterday and I have a smart house so nothing worked!!

@Victoria1867 @TalkTalk My mum's experience of @TalkTalk is nearly as bad. Cockwombles all of them. The only reason she doesn't switch is because of the hassle. If that was me, I'd be gone in a flash.

@TalkTalk my WiFi has been down for 3 days in Shipley, Derbyshire and I can’t access a status update😱 please help x😁

@deadberties @TalkTalk Same 1-2 day wait for something that won’t fix it

@TalkTalk broadband down in Ilkeston,Derbyshire

@TalkTalk No one knows what the issue is. This Engineer may come and shrug his shoulders

@TalkTalk internet goes down and is suddenly a BT open reach problem. Cant get an engineer out until Wednesday #shoddy

@TalkTalk It's a constant intermittent fault. It drops signal then comes back on again

@TalkTalk Try telling this to your CEO'S office staff,Anybody thinking of joining @TalkTalk make sure you have patience an the ability to understand their Customer service agent's #avoid

@TalkTalk Yes it has been a repeating issue over the past few days. When it first happened I thought it was a one off

@OpenreachHelp Yes it's effecting bt, sky,plusnet and talktalk. There was damage to a green internet cabinet but 3 months to fix it? Really?

@TalkTalk This issue was resolved so that I could send emails using my phone. However since Friday evening I have not been able to send or receive emails on m desktop or laptop using my tiscali email through outlook. It is saying “cannot connect to incoming server”.

@TalkTalk is the picture of Stephen, the guy who writes you help articles, the actual person? If so then it explains why they are so poor #dogdoessupport

@TalkTalk how can you sell a 24x7 service but then offer no telephone or chat support? #leavingassoonaspossible

@TalkTalk what is the point of your "service"? #don'ttalktalk #can'ttalktalk #pleasetalktalktome

@TalkTalk no Internet to speak of since Friday. Router rebooting every few minuted to tick your availability box but not helping me. Chat bust no telephone support - what am I paying for?

@TalkTalk I'm having problems with my WiFI (in as many days). Are there any issues in the KT (Kingston area)?

@TalkTalk could someone explain to me why every customer has to go through a system of computer answer and responses for minutes and then after all this messing around to get you to the supposed correct person you are then told sorry we are closed, talktalk is a joke