TalkTalk outages and service status in Matlock, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Matlock, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Matlock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk No one knows what the issue is. This Engineer may come and shrug his shoulders
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, England@sueelawrence Thanks Sue. I agree with you on @TalkTalk Ive wasted ages on here trying to get help only now to be told I need to ring the dedicated full fibre team. Absolute waste of time. It's really annoying as everything was absolutely fine 'till it was updated.
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Jason Ratcliffe (@DragonJason1975) reported from Newbold, England@kazzaloveslife I'm using TalkTalk Faster Fibre (35mb), I have been with them for over 7 years and have had no issues. I can't get Full Fibre until BT OpenReach has upgraded the network and gets rid of the Telegraph Poles and Copper lines into the property.
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, England@TalkTalk It was a @TalkTalk representative who rang my husband, (who actually wanted to change provider) he was talked into super duper fast Internet & tv package. We would NEVER have agreed if you had told us it wasn't going to work properly for at least 2 weeks.
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk internet goes down and is suddenly a BT open reach problem. Cant get an engineer out until Wednesday #shoddy
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👑 Festive Fox ♈ 🦊🚛 (@Matthew09219948) reported from Derbyshire, EnglandLooks like @TalkTalk internet is down in DE21
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Daniel Scriven (@D_scriv82) reported from Ilkeston, England@TalkTalk broadband down in Ilkeston,Derbyshire
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stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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Alfred almost festive Fox 🦊🚚🎅 (@fox_alf) reported from Derbyshire, EnglandLooks like #talktalk internet in DE21 is down
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Laura Daukintis (@LauraEcob88) reported from Hucknall under Huthwaite, England@TalkTalk Back on but was down all day yesterday and I have a smart house so nothing worked!!
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PendleTwitch 😷🇺🇦💔 Be Kind Always Be Kind 🌻 ND (@pendletwitch) reported from Hucknall under Huthwaite, EnglandThe really annoying thing is that our Internet was fine, occasionally a bit slow, but now its absolutely terrible. We were told it would be much faster, its worse than its ever been. @TalkTalk
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Becky (@BeckyNerd) reported from Ilkeston, England@deadberties @TalkTalk Same 1-2 day wait for something that won’t fix it
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jack (@_MossyFace) reported from Shipley, England@TalkTalk my WiFi has been down for 3 days in Shipley, Derbyshire and I can’t access a status update😱 please help x😁
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Poppy Marello (@poppymarello) reported from Derbyshire, England@TalkTalk really disappointing service from you today. Been disconnected since 9:30am and have been on with agents ever since via live chat - the last of whom has just decided to terminate the chat without a word. I'm working from home and am currently having to tether! Not good!
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George Linley (@GeorgeLinley_) reported from Dronfield, England@TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal
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Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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Joanna (@craftyandcute) reported from Derbyshire, EnglandDear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!
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Jonathan Slape (@JonathanSlape) reported from Derbyshire, England@TalkTalk are an absolute joke. Pushed me to upgrade to future fibre, sent the engineer out a day late and never sent me a new router. Now they’ve cut off my old broadband and there is no one available to sort the problem as they go home at 6pm! Utter joke of #broadband company!
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stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk Hi my broadband has been down 5 times in the last 24 hours, not happy with this as it's affecting my ability to work from home. Are there any network issues in the chesterfield area.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !
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JU51LNS (@JU51LNS) reported@TalkTalk the only thing you can do is continue to run the service as it is and not try and charge people
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Nick Fletcher (@GaribaldiNG2) reported@TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?
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Alan Brady (@bra26247359) reported@TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can ‘talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon
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💜lilac💜 (@lilacbeagle) reported@TalkTalk @WeAreOpenreach Tomorrow, Friday, will be our 5th day without an internet connection/broadband. It says on your website there is a problem but in the meantime we are without broadband and apps and having to use mobile data. Can you help? Elizabeth
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Einstein (@Einsteinbk285) reported@TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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DentWrexham (@DentWrexham) reported@TalkTalk Your system are awful, nothing works or communicates, I am trying to set up a new direct debit. Can’t speak to anyone, other than useless AI, live chat then a tel no that boots you out. How do o do this ? I’m regretting my decision of renewing .
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MR COOL (@Lifeline04India) reported@TalkTalk @BBCBreaking Please help as these compoanies plays very hard with Customer
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Marcus (@Marcus70672192) reportedAll telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.