TalkTalk Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at TalkTalk
TalkTalk is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent TalkTalk outage reports came from the following cities: Matlock and Chesterfield.
City | Problem Type | Report Time |
---|---|---|
Matlock | Internet | |
Matlock | Internet | |
Matlock | Internet | |
Matlock | Internet | |
Chesterfield | Internet | |
Chesterfield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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stewy1501
(@stewartlongden) reported
from
Chesterfield, England
@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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Jonathan Slape
(@JonathanSlape) reported
from
Derbyshire, England
@TalkTalk are an absolute joke. Pushed me to upgrade to future fibre, sent the engineer out a day late and never sent me a new router. Now they’ve cut off my old broadband and there is no one available to sort the problem as they go home at 6pm! Utter joke of #broadband company!
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Daniel Scriven
(@D_scriv82) reported
from
Ilkeston, England
@TalkTalk broadband down in Ilkeston,Derbyshire
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Alfred almost festive Fox 🦊🚚🎅
(@fox_alf) reported
from
Derbyshire, England
Looks like #talktalk internet in DE21 is down
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stewy1501
(@stewartlongden) reported
from
Chesterfield, England
@TalkTalk Hi my broadband has been down 5 times in the last 24 hours, not happy with this as it's affecting my ability to work from home. Are there any network issues in the chesterfield area.
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George Linley
(@GeorgeLinley_) reported
from
Dronfield, England
@TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal
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👑Alfred Fox 🦊🚛
(@Matthew09219948) reported
from
Derbyshire, England
Hey @TalkTalk my internet is down in Derby UK, any chance of a time of an expect fix?
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Dirk Digby
(@S18_Blade) reported
from
Dronfield, England
@TalkTalk No one knows what the issue is. This Engineer may come and shrug his shoulders
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malcolm booth
(@splunge20) reported
from
Eckington, England
@SueSuezep TalkTalk, bloody awful!
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Victoria
(@Vicky_B) reported
from
Derbyshire, England
@Victoria1867 @TalkTalk My mum's experience of @TalkTalk is nearly as bad. Cockwombles all of them. The only reason she doesn't switch is because of the hassle. If that was me, I'd be gone in a flash.
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Laura Daukintis
(@LauraEcob88) reported
from
Hucknall under Huthwaite, England
@TalkTalk Back on but was down all day yesterday and I have a smart house so nothing worked!!
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👑 Festive Fox ♈ 🦊🚛
(@Matthew09219948) reported
from
Derbyshire, England
Looks like @TalkTalk internet is down in DE21
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Dirk Digby
(@S18_Blade) reported
from
Dronfield, England
@TalkTalk internet goes down and is suddenly a BT open reach problem. Cant get an engineer out until Wednesday #shoddy
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Sarah Glover 💙🌈
(@sarahlglover) reported
from
Wingerworth, England
@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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James Greenhough
(@j4mou1) reported
from
Belper, England
@TalkTalk biggest shower of **** I’ve ever had to deal with and that’s saying something, avoid at all costs! Internet works well the team behind the scenes are bloody useless!
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Dirk Digby
(@S18_Blade) reported
from
Dronfield, England
@TalkTalk It's a constant intermittent fault. It drops signal then comes back on again
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jack
(@_MossyFace) reported
from
Shipley, England
@TalkTalk my WiFi has been down for 3 days in Shipley, Derbyshire and I can’t access a status update😱 please help x😁
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👑 Festive Fox ♈ 🦊🚛
(@Matthew09219948) reported
from
Derbyshire, England
@TalkTalk It went down about midnight, I reset all my equipment and it worked again
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Becky
(@BeckyNerd) reported
from
Ilkeston, England
@deadberties @TalkTalk Same 1-2 day wait for something that won’t fix it
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Dear @TalkTalk we have an issue with our #broadband, you don’t recognise the router that you supplied and our broadband is rubbish. Please give me a way of contacting you, not ‘asking the community’. Thanks!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Anila
(@nxexlaaa) reported
@TalkTalk same! Horrible service possible!
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Kelly Walsh
(@KellyWa20543308) reported
@TalkTalk I need help with my dads broadband. No one us helping me! Keep getting passed to different departments and no help at all. Can someone get in touch with me please
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Danielle Lipman
(@tarrier90dani) reported
@TalkTalk Internet has been down for over 24 hours, engineer meant to be out between hours of 8am to 1pm who hasn't arrived. Trying to work from home and have a child that needs to home school. What is going on?! I was told we would be a priority but clearly not!
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Michael Wilson 🏳️🌈
(@mremw1991) reported
@OpenreachHelp Huh, not even to say a message has been received? It's just because there has been a massive issue where talktalk took my line and left me with no internet and I'm trying to get back online ASAP. Confirmation the order has been received would be great though.
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David Keniston
(@SwingateDesign) reported
@TalkTalk so 5 days in and still my broadband is down. Is there anyone out there? Case number REP-12237225
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Victoria Phillips
(@vikki_phillips) reported
@TalkTalk It’s been down all day
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Sarah Cowley-Beadman
(@sarahbeadyman) reported
@TalkTalk Thanks - managed to speak to customer services so all in hand 👍🏼
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Clive Nutton
(@BrightAire) reported
Hi @TalkTalk I've tried to cancel my account today provided all details and been told I'd be transferred to the right dept. Then the line went dead. #1
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Lynn Learmonth
(@Jenona66Lynn) reported
@TalkTalk Despite your promises, you have still not 'helped'. You have not provided a service for 9 months (breach of contract? @BBCWatcdog), and are continuing to take the money. Perhaps you could allow her to end her contract without penalty? And reimburse her for the last 9 months?
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Ana
(@anawunderbanana) reported
@TalkTalk your south African staff are very rude and ignorant your manilla staff are better but I had to call 5 times