TalkTalk Outage in Holmfirth, Kirklees, England

@TalkTalk Very, very disappointed with customer service, wouldn't recommend

Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai

@TalkTalk Internet problems again @TalkTalk

@TalkTalk Sent an email and cc,d your CEO. They are chasing the provision team but no expectation of any resolution

@TalkTalk It's NOT resolved! Still having internet issues in #Cleckheaton - Intermittent on/off. 🤬

@TalkTalk internet down again. Third outage since switching to you in November. Not good enough this.

Yet again @TalkTalk fail to deliver a commitment. Broadband due 15/01. Multiple calls and broken promises. Don’t use them!! Agreed call at 1pm today to resolve. Amended to Monday - little hope as they missed the last 2 #talktalkrubbish

@TalkTalk Had to take a half day from work because of these problems. What's your policy on reimbursment?

@TalkTalk can you confirm there are issues in the ol5 area. No internet this morning, been at least 20 minutes.

@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!

@TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!

Broadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10

@TalkTalk Please can someone contact me about my vulnerable mother-in-law’s phone line which has been down for a week now. Nothing but automated bot texts. Very poor!

Is the internet down in Sheffield @TalkTalk ? Lights are on but nobody’s home?! How am I supposed to binge watch anything....? Help please.

@TalkTalk Appaulling customer service when things don’t work . Staff unhelpful , disingenuous and don’t listen . Misinformation , fobbing off -it will be mended in 24 hours - try 10 days . Shocking .and they wonder why customers switch providers !Unbelievable and unacceptable

@TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

@TalkTalk .. well no movies tonight...looks like your WiFi service is down again ... and please don’t tell again you can’t find anything wrong... it’s not working !!

@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

@TalkTalk .. I’m assuming you are having some issues in Sheffield S36 area. I can’t even log into the account to check the lack of internet access!

@TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

@talktalk sort out your service. Only on bare minimum data to send this, can't log onto my account currently either. Not happy. No Internet via wired or wireless.

@TalkTalk Talk talk is a big ****. I pay for Internet 80 Mbps(60guaranted) but I have max 39Mbps. Connection is a not stable, sometimes speed of my Internet is between 0 and 1 Mbps

Hi @TalkTalk Can you respond to my DM please as soon as possible, my wife has just stopped working and has been off since last 45mins. I need to work in the morning...... please help!!!!

@PicklesaurusR @TalkTalk Yeah it’s terrible mate, literally the reason I’ve had to stop streaming for the last few months 😭

@TalkTalk any reason why you keep switching my public IP address every night just after midnight? Happened again, yet again no service...

@TalkTalk why are my comms off, thankfully ive unlimited data on my mobile.....that said it seems all your customer service is asleep

@i_am_poni @TalkTalk Get on BT or Virgin mate, thats awful speed :o

@TalkTalk Been down for five days! Fix please!

@TalkTalk My wifi has been down from Sunday hasn't come back dunno why

@notNxrth @Sloth_R6 @virginmedia Virgin is awful, but ngl no where near as bad as talktalk. In terms of connection and ****