TalkTalk Outage in Wakefield, England

@TalkTalk Please can someone contact me about my vulnerable mother-in-law’s phone line which has been down for a week now. Nothing but automated bot texts. Very poor!

Absolutely shocking service from @TalkTalk - AVOID AVOID - and the staff have attitude. Been trying to cancel my contract since May - utterly ridiculous

@TalkTalk has anyone reported WiFi issues in Leeds. It's awful at the moment and has been for the past few weeks

@TalkTalk guys what's happening, no service in WF2

@TalkTalk no internet and can’t check service checker. Wtf talk talk! How are we ment to work from home 😡

@leenattress @TalkTalk cancel the direct debit.. they'll be in touch pretty quickly ;)

@BodyPiercerYzzy Interesting... Sky, virgin, and talktalk are 3 that I have discarded because everyone say they are shite (I had bad experiences with all 3 too)

@phil_fran @alec46819 @TalkTalk @sky Common sense - generally, saying a few quid means less quality - talktalk known for being poor but didn’t know customer service also was

@TalkTalk I keep getting cut off when ringing up I need help ASAP please

@TalkTalk became a new customer in Oct/19 , no service so reported 19/11/19 (no refund either)...today no service, again! They're sending a new router so min 2 days, when I reckon it's probably a mast fault like last time!😫

@AlyT1 @sammeegiles @TalkTalk Had no end of problems with Talk Talk. Kept cutting our services off despite us never missing a payment...turned out it was crediting someone else's account! When relaying info back to my husband I was told to shut up by a Talk Talk advisor whilst on the phone for over an hour!

@TalkTalk please can you tell me if you’re having problems as my mum is currently unable to send emails. Thanks

@TalkTalk your service to my father was awful whilst he was alive and now you bill him when he’s dead and his home is empty despite being told and closing his account. If you don’t respond I’ll see you in court

@TalkTalk it’s been 2 weeks since our WiFi has been down and no one has done anything about it! Poor customer service

@TalkTalk Please provide me your bereavement policy for customer accounts

@TalkTalk Maybe look at laying those phone lines down from the afterlife as this will be the only way to reduce the additional charges that the @TalkTalk look to implement on death. Unlike other companies with bereavement support, @TalkTalk will charge upon the account of deceased.

Avoid @TalkTalk like the plague. Nothing but trouble 10 years ago and still no better. When working they are fine. When there’s an issue they are rude and incompetent

@TalkTalk internet still down over 5 hours, what’s going on talktalk

@ji_excelents @TalkTalk They say Openreach are fixing a cable, there are a lot of area down(again!) ...I hope they compensate us for lack of service and also our mobile data!

@TalkTalk That's a no from @TalkTalk then because the service has been intermittent #notgoodenouugh

@gralefrit It's a symptom of the idea that "management" is a job. For a class who can (let's say) go from Deloitte to Tesco to Thomas Cook to TalkTalk to running a country's Test And Trace programme, the idea that you couldn't do a job you've never tried before must seem bizarre.

@TalkTalk Hi, no broadband connectivity in LE10. Do you know how long this problem will last ?

@TalkTalk we have registered a problem with our landline re: non-receipt incoming calls and instability of internet. My mobile number was called and my husband was asked to unplug everything from wall....so we lost the mobile signal. You're supposed to call us back! DM me please?

@TalkTalk .. They even told me that AMAZON DEPARTMENT will have a look at my issue. This is really a bad service. I totally regret changing to Talk-Talk, it seems it is not a serious company. Very unsatisfied. Just waiting 2 weeks more to put a formal complaint on CISAS

@TalkTalk It’s been 6 weeks since I went live and still not received my amazon prime code. I have contacted help service and customer service several times but not solution to this issue. They keep saying that I'd receive code on due date which I haven't....

@TalkTalk .. They even told me that AMAZON DEPARTMENT will have a look at my issue. This is really a bad service. I totally regret changing to Talk-Talk, it seems it is not a serious company. Very unsatisfied. Just waiting 2 weeks more to put a formal complaint on CISAS

@TalkTalk It’s been 6 weeks since I went live and still not received my amazon prime code. I have contacted help service and customer service several times but not solution to this issue. They keep saying that I'd receive code on due date which I haven't....

@TalkTalk my internet has been down all morning I’ve tried everything to fix it myself. Are there any broadband problems in Liverpool

@TalkTalk once again no one to help me, I haven’t forgotten my password and I do have phone and internet; however, I am constantly getting “ 400 bad request, your client has issued a malformed or illegal request, this is on my tv screen itv only and my I phone, what’s going on.

Hi @talktalk, it seems our internet is down, what's the status of the exchanges in St Helens?