TalkTalk Outage in Luddenden Foot, Calderdale, England

@TalkTalk I'm not a current customer, just currently looking for the best available option, but as a streamer/content creator, I need a lot better than basic broadband. As the @Ofcom website shows, superfast broadband should be available where I currently am, yet no provider offers it.

@TalkTalk We don't have any broadband service atm. Which is why I've been shopping around.

@TalkTalk Sent an email and cc,d your CEO. They are chasing the provision team but no expectation of any resolution

Yet again @TalkTalk fail to deliver a commitment. Broadband due 15/01. Multiple calls and broken promises. Don’t use them!! Agreed call at 1pm today to resolve. Amended to Monday - little hope as they missed the last 2 #talktalkrubbish

@TalkTalk My TalkTalk app has been down for 3 days now.... come on guys I can’t access my account details as I want to 🤬🤬🤬

@missmelaniev @TalkTalk I feel sorry for you. I was with talktalk and their customer service was shocking. I'd never recommend @TalkTalk to anyone.

Hello @TalkTalk my/your WiFi hub drops out everyday so I have to reset it, is there a problem with it? Can you help?

Anyone else having drop out issues with @TalkTalk WiFi hub....having to reset every day!

@TalkTalk Appaulling customer service when things don’t work . Staff unhelpful , disingenuous and don’t listen . Misinformation , fobbing off -it will be mended in 24 hours - try 10 days . Shocking .and they wonder why customers switch providers !Unbelievable and unacceptable

My @TalkTalk internet contract finally finished a couple of months ago, I couldn’t wait for it to finish, terrible service and connection. If anyone is looking for an internet provider choose @VodafoneUK customer service top notch and the connection is spot on! #happydays

@TalkTalk No wonder service has been under par it's almost daily expect a complaint to yourselves and the ombudsman

@TalkTalk no internet and can’t check service checker. Wtf talk talk! How are we ment to work from home 😡

@TalkTalk why have I had slow speeds on my internet this week, getting frustrated at the service!

@TalkTalk I keep getting cut off when ringing up I need help ASAP please

@TalkTalk your service is really appalling!

@TalkTalk getting about 800 ping and 1 download, sort this shit quick time lads

@TalkTalk TT failed on Home Move leaving two elderly people with no Broadband no help no support #poorcustomerservice

Roll on June when I can cancel my @TalkTalk contract! Worst WiFi ever!

@Victoria1867 @TalkTalk Try it with ethernet cable. If it's faster the router is the problem.

@Victoria1867 @TalkTalk Go for the booster then, it should help.

@TalkTalk @Azaernixi_666 If so, why does everyone I know with a different internet provider have a connection but everyone I know with talktalk doesn't??? This a talktalk problem not the exchange

@santilofish £18/month :) talktalk were going to put ours up to £19/month and still not fix our line problem, so we switched to plusnet. Happy so far, but 🤞

@TalkTalk You must know that your email servers are down? They are now working OK again. But that is FIVE HOURS without being able to send emails via Outlook. That is the 3rd time this month this has happened. Seriously ‘not good enough’

@TalkTalk I’m in Newcastle. I can’t do my job without the internet. Like lots of other people at the minute. It’s been down over 8 hours now. Update would be very very useful..

@TalkTalk This is beyond a joke now!!! Surely you must of found the source of the problem?

Wifi down since 11am so I haven’t been able to spend any of my hangover binge watching Sons of Anarchy. I’m absolutely foaming. **** you @TalkTalk

@TalkTalk I am fed up with this crap service keep cutting my WiFi I think it’s time I’ve found a new broadband provider

@TalkTalk my internet is down at least 4 times every single day. This is despite the BIG increases in my bill for the same rubbish wifi! I turn the router on and off constantly and it fixes it for about an hour and it’s down again! I can’t log in to my account to speak to anyone

@TalkTalk Tell you what, to give you context - had an o2 dongle, years ago. Fit in my pocket it did, honestly amazing - could use it everywhere, on trains, in bars, never once had an issue. It outperformed your router much like an olympic athlete would outperform a corpse. **** service.

@TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?