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Tesco Mobile

Tesco Mobile Outage Report in Leatherhead, Surrey, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Leatherhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Leatherhead, England

The most recent Tesco Mobile outage reports came from the following cities: Guildford, Croydon, Woking, Cranleigh, Mitcham, Staines, Kingston upon Thames, Wandsworth, Southwark, and Chertsey.

CityProblem TypeReport Time
Guildford Internet 6 days ago
Croydon Internet 13 days ago
Woking Phone 13 days ago
Cranleigh Phone 14 days ago
Mitcham Phone 18 days ago
Croydon Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • dblckmn
    dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported

    to look in @tescomobile store In Ely last night thinking about maybe a getting new phone and contract with them as my current one with giff gaff is rubbish, but the lady didn’t seem too interested in my custom saying their network was same as giff gaff maybe I should go to EE

  • dmh_872
    Darren Hocking (@dmh_872) reported

    @tescomobile My smartphone has not connected to your #mobiledata service since lunchtime on 21 Dec. Can somebody please tell me what ERR_TUNNEL_CONNECTION_FAILED means and how to resolve this issue on an #Android phone running #Edge as soon as possible.

  • SteveButchr
    Stephen (@SteveButchr) reported from Swindon, England

    Word of advice. Never transfer your phone contract over to @tescomobile Now wonder it’s a cheap contract. Service is horrendous. What a way to treat new customers.

  • Joserilinio
    Joe Riley (@Joserilinio) reported

    @tescomobile what a joke your roaming charges are, my wife is on the same end network (o2) and is charged 20p per MB where as you are charging £5 per MB. I know what I’ll be doing with my contract when it’s up shortly 👋🏼

  • Hiralku65199089
    Hiralkumar (@Hiralku65199089) reported

    @tescomobile Such a very bad service

  • nickyhop1
    nicola jane hopkins (@nickyhop1) reported

    @tescomobile Not sure how, you customer service is awful, I am trying to deal with you teams following the sudden death of my husband and have been treated appallingly including having all our accounts cancelled and not returning calls.

  • CraftyNigel
    Nigel Craft (@CraftyNigel) reported

    @tescomobile I’ve messaged them nearly every week since 1st November and they say a local mast isn’t working but it’s ongoing issue , I can’t even text my family or friends any more as texts don’t work hating every day being with giff gaff

  • robd15361
    Robd15361@gmail.com (@robd15361) reported

    @tescomobileire @tescomobile The police advise against clicking on anything you don't recognise. It not that I don't trust you it's I not your customer. Have a, happy Christmas

  • davidfalconman
    david falconbridge (@davidfalconman) reported

    @CraftyNigel @tescomobile I never use contracts. Buy a sim free phone outright and a 10 pound a month data pack👍

  • Ianmartin_gc8
    Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @tescomobile Sadly didn't fix it :(