Tesco Mobile Outage Report in Leatherhead, Surrey, England
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Leatherhead, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (41%)
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Total Blackout (31%)
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Internet (23%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Leatherhead, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Wandsworth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Leatherhead, England
Latest outage, problems and issue reports in Leatherhead and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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dblckmn
(@dblckmn) reported
from
Gatwick, England
@tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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calum mackay
(@the_mackay) reported
@tescomobile Now she has no data for 3 weeks. She is a vulnerable customer and she can’t do banking, talk to her family who all just use WhatsApp, can’t drive anywhere without her satnav. The joke is she should be getting 5gb and no contract for that amount of money
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LeBuFos
(@l_fos1965) reported
@tescomobile currently engaged in online chat with an advisor who is trying to tell me that there are no Clubcard points due to me, despite my having the screenshots I took when I selected my sim deal with £40/4000 points…what kind of customer service is this???
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The Moaning Bible 😎
(@themoaningbible) reported
@tescomobile I see the manager call back to deal with my complaint that apparently took 5 working days (embarrassing really) it's now been 10 working days and still no contact. Glad my contract is up...I'm shifting over to @giffgaff or @ThreeUK
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Lize Taylor
(@TurianTaylor) reported
@tescomobile can't make or receive any calls, texts, or use data 😒 I've contacted you 3 times already, over the last 3 weeks and 0 help. I want this month's payment refunded please. And yes of course I've restarted my phone.. Still waiting on a new sim I asked for weeks ago
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Debbie
(@SherbetDebs) reported
@tescomobile So my phone stops working when I've only had it 6 months from @tescomobile, they "find" damage so they can charge you to repair it, though the phone sat outside for hours when left at my door unsigned for, which was reported on chat that day means nothing. AVOID
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Debbie
(@SherbetDebs) reported
Try to deny they could of sent me a damaged phone or that it could have got damaged sitting on my doorstep until I got home, but now there's a problem it's all down to me, the paying customer. Faulty phone cost £1000 + and still paying for it. AVOID @tescomobile guys!!
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jo
(@Ashleigh1Jo) reported
@tescomobile my daughter is in Turkey with her 3 young children. She’s in hospital with them because the 8 year old had had an accident. She can not ring out to anyone. Please help
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calum mackay
(@the_mackay) reported
@tescomobile you just missold my elderly mum a 24 month contract with 0.5gb data and a junk phone she didn’t need. Now she doesn’t have enough data to contact anyone with and your customer service ignored her. Pathetic.
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budgiesmuggler45 @Wayward@mastodonapp.uk
(@budgiesmuggle45) reported
@Tesco you guys must be joking with your new pay at pump charges. You’ve taken and extra £90 on top of only £20 that I topped up with. What a crazy system. It’s not worth clubcard points to fill up with you. I left @tescomobile recently due to poor service. What a rubbish company
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TB
(@ttb1965) reported
@Go_SYH_In_A_Pig @ThreeUK @tescomobile Our Tescomobile went off 8 mins late. Android was spot on. The Tesco mobile network is of concern. You could be left behind!