Tesco Mobile

Tesco Mobile Outage Report in Carshalton, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Carshalton, Greater London, England 12/13/2024 23:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Carshalton, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Islington, Camden Town, Southwark, Lewisham, Croydon, Newham, City of Westminster, Bermondsey, Wandsworth, Kingston upon Thames, Tower Hamlets, Feltham, Bromley and Poplar.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomIslington Phone
United KingdomCamden Town Total Blackout
United KingdomSouthwark Internet
United KingdomLewisham Total Blackout
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmorrod85 David Morrod 🎗 (@davidmorrod85) reported

    @tescomobile Anyone going to respond to my DM? Nearly 1 hour of waiting. Such a bad service.

  • cheshire5678 Neil Chick (@cheshire5678) reported

    Absolutely disgusted with @tescomobile, told that they would cancel all direct debits when contract ended however have been taking pmts since May'21 & refuse to refund. Am looking to cancel all contracts & will shop somewhere else. @clairefweir #donotusetescomobile

  • StevieHollowa18 Stevie Holloway (@StevieHollowa18) reported

    @tescomobile no phone network for over a week. Reset all settings on phone as requested. No help. Was then told it was a phone mast issue. Travelled to completely different town. Still no network. Not a phone issue as other sims work in my phone. Costing me work.

  • richybaby223 Richard Fairbairn (@richybaby223) reported

    @tescomobile I have had mobile phone since 2014 and Clubcard points have been going nowhere. I spoke to Clubcard AND Tesco Mobile yesterday and was told this would be sorted within 24 hours. 24 hours later, nothing. So I call to find out that NOTHING HAS BEEN DONE. PLEASE FIX!

  • shanners1980 shane schofield (@shanners1980) reported

    @tescomobile hi are Tesco mobile down as my phone is showing no service

  • NurseJennym jenny martin (@NurseJennym) reported

    @tescomobile can you contact me, the website does not answer where my order is and the online chat is not working

  • oglekeith keith rowell ogle (@oglekeith) reported

    @tescomobile your customer services are a shambles, hours on the phone, cut off twice, promised things that never arrive, lied to, no coherent complaints procedure, Will never use you again!

  • wolfgir40127386 🏴󠁧󠁢󠁳󠁣󠁴󠁿wolfgirl🇭🇰 (@wolfgir40127386) reported

    I have a lot of data on my phone and the Internet not working that well. I am with #TescoMobile I do have full bar of signal. I am using #FreeMcDonaldsWIFI. It has 5g when I am town when am somewhere else it goes back to 4g. I don't understand why 🤔. @tescomobile

  • VinylYesPlease Paul 🙈🙉🙊 (@VinylYesPlease) reported from Ingoldmells, England

    @tescomobile any reason why phone signal is so up and down at Butlins Skegness?

  • cheshire5678 Neil Chick (@cheshire5678) reported

    @tescomobile was cancelled in store as we took a new contract out with a new phone number when we cancelled the original contract! error made by store staff & @tescomobile refuse to rectify issue from their own mistake/incorrect information given to me leaving me out of pocket