Tesco Mobile Outage Report in Carshalton, Greater London, England
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The latest reports from users having issues in Carshalton come from postal codes SM5.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Carshalton, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Wandsworth, Croydon, Ealing, Bermondsey, Islington, Southwark, Epsom, Thames Ditton, Carshalton, Newham, Tower Hamlets, Hounslow, Feltham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
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| London |
Internet | |
| London |
Phone | |
| Wandsworth |
Internet | |
| Croydon |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Szarowicz
(@KarenSzarowicz) reported
@tescomobile 2/2 ...choices are about paying or upgrading.Cannot speak to a human being.What kind of customer service is that? My only option is to go to a Tesco store and try and find someone to help me.
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Alice
(@_alice_burke) reported
@tescomobile I have done this and still having the same problem. It’s quite regular as well, this isn’t the first time
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CARL68R
(@Carl68R) reported
@tescomobile Allegedly when someone pays off the phone they also have to request for the whole contract to be cancelled. Please tell me why you would charge someone for a service they are not using? Very bad business practice.
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Alice
(@_alice_burke) reported
@tescomobile Foa weeks now! I thought it might have just been the network. I went into my local Tesco and they have gave me a new SIM card
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lucy fogg
(@lucyfogg1979) reported
@tescomobile So every single month, I am lining the pockets of Tesco mobile, not using our data. We are not allowed to support less fortunate families in these incredibly testing times...Food banks are easy to set up ... surely Data banks can be created & then shared with local schools
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Lyndsey Hutson
(@HutsonLyndsey) reported
@tescomobile Yeah that’s all well and good I hope my bill will reflect this issue. Doesn’t seem to be a problem when I receive my text message reminding me my bill is due. That gets delivered quite easily. Ironic
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Dean Baker
(@ypobydd) reported
@MartinSLewis @Siobhain_Mc Come on @tescomobile I'm sure your PAYG students will appreciate support in the difficult times, look after your customers
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Enigma
(@BonkerzMedal) reported
@tescomobile Hey! My phone is having trouble with its signal, I have full bars but apparently I need to wait to have signal to text and my calls wont go through?
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lucy fogg
(@lucyfogg1979) reported
@tescomobile @EE we want to support children and families without internet at home during this lockdown .... we have 3 Mobile phones in our house- all locked into the WiFi ... how can we donate our unused paid mobile date? Is there a National/ local data bank ?
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Laura Johnson
(@loopylolalooo) reported
@tescomobile why is it so difficult to sign in your website for my mobile account? Never recognises my email and has no suspended my account