Virgin Media Outage Report in Swallownest, Rotherham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swallownest, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swallownest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Swallownest, Rotherham, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Rotherham, Doncaster and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Rotherham |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swallownest, England
Latest outage, problems and issue reports in Swallownest and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
Very disappointed with @virginmedia @richardbranson got told to ring back in a couple of months but 2 staff members when I complained I could not afford the rise in price £44 now £61.50. No help at all
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes - the complaint is about no tv service and no contact in 6 months despite paying £800/year - the letter asks me to ring customer services - I have x 100. Never get through to anyone
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia I 1st used web chat and was offered the same package then I rang explaining I'm struggling to pay and will have to cancel. No reduction in package or price. Just told to ring back
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Ryan🏳️🌈
(@RyyyyRyyy) reported
from
Chesterfield, England
@virginmedia yet again get this message.. paying for a service that I cant use. #sortitout
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia Yes both Crap - have been for 100+ days
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MelissaJayne💋💕
(@Mel_Jayne1207) reported
from
Sheffield, England
@SamBaileyREAL @SkyHelpTeam @SkyUK Sam switch over to @virginmedia i have no problem with Internet connection, best decision i have made, hope you resolve the issue x
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@virginmedia Yes I did . useless ..no help at all
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Angela
(@Angela51446402) reported
from
Worksop, England
Crap customer service had no service from 10.30 last night and been on chat off and on all day and service is still not great @virginmedia
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Emma Bodley
(@EmmaBodley1) reported
from
Sheffield, England
@virginmedia just had a sales call from you guys and the woman I spoke to was extremely rude. Maybe you should just let people ring you if they wish to change their services.😡
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DaddyWolf
(@jack_and_hardy) reported
from
Maltby, England
@virginmedia expect a complaint tomorrow. Trying to screw my son out of a Christmas present and awful customer service. Lied to me about helping me too.
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia Your customer service is crap and after having no service for nearly 24 hours and getting no answers or very little back from anyone I feel very disappointed with the service and I will be looking at another provider come march
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia 111 days my picture has been blipping - you said you contact me within 28 days - nothing I got a letter yesterday saying my complaint was resolved 😂😂😂 ac number 32761001
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Angela
(@Angela51446402) reported
from
Worksop, England
@virginmedia No tv or internet or phone for nearly 24 hours and I have never missed a payment and never complained of interrupted service before this and I have not had any proper contact or an word of compensation as I have paid for a service I have not had for nearly 24 hours
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Louise Robinson
(@Louisenurse) reported
from
Sheffield, England
@virginmedia @Virgin desperately trying to sort husbands phone (reliant on it for elderly relatives) when asked customer services name they put the phone down !!!
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
141 days and still contact from @virginmedia customer services - Half a year coming up #virginmedia rubbish
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
100 days!!! You did it @virginmedia 100 days without contact about my terrible tv reception. (You say 28 days when I signed up) #moneyandrun
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia After over 2 hours I have it back on this is the 3rd time this week tho! It’s crazy! Never had so much trouble with internet
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Phil Backhouse 🇬🇧🏴🏴☠️
(@philipbackhouse) reported
from
Sheffield, England
@virginmedia The sale person sat in my living room for 3/4 hour and told me that they take the cables over the roof, never once mentioned going round all the skirting boards, we would not have even signed up if known, its wasted my time & your engineers time.
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
Dont know if it's just me but the new virgin media advert with the seal is funny as **** "LASEEERRSSSS"
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Jessica🌈🦄🦋🌸🍭
(@Family_Brock) reported
from
Doncaster, England
@virginmedia worst internet provider EVER!!! Always bloody down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Londoner's London
(@LondonersLondon) reported
@virginmedia That's not addressing my problem @virginmedia Bot. Get a human to read the entire thread & they'll come up with a solution in seconds.
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maurizio mallia
(@maurizio_mallia) reported
@virginmedia Sorry is simply not good enough. I have already submitted a complaint which may take up to 28 days to resolve. No TV for days- intermittent broadband service for months. Do you really care? DD cancelled- do not even dare to ask for payment unless a Manager personally calls me.
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Louise Blake
(@Mrs_Blake) reported
@virginmedia how long is the outage in s65 likely to impact our TV service? We've only had our subscription for a week and had planned on finally sitting down to watch a film!
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maurizio mallia
(@maurizio_mallia) reported
@virginmedia Day 4 of no TV and intermittent internet usage. 20 years a loyal & dedicated customer. Does Virgin care? All residents in block of flats have TV access bar me. Tuesday is D Day. If the service is still ongoing, I demand an Engineer visit Wed to fix this bloody mess!
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Louise Blake
(@Mrs_Blake) reported
@virginmedia It just says there are issues but nothing about when they will be fixed.
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
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alfie
(@gwthirl) reported
@virginmedia i already checked that. broadband n things are okay, tv has issues, but the wifi just doesn’t work at all. checked all cables and reset box several times
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Kevin Wathen
(@WathenActor) reported
@virginmedia 4 days to resolve is poor. initially the service checker said the same day, Saturday at around 1545. that must me a magic time for you guys... as every day subsequently. it appears to be the same time but a different day. I would like the service I am paying for please
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Karl
(@karlstoney) reported
@virginmedia How about you contact me privately, I give you the account details, you read the account notes including the email from the home mover team, which contains all the answers your need, then you fix your mess and follow up with a profuse apology? Better use of time, no?
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Red YNWA ☬
(@redsat72) reported
@virginmedia I do.. I did everything as advised. I complained on 2 occasions. Firstly money being taken from my account without my consent. Then your operator shouting and putting the phone down mid conversation. I followed protocol and still had no reply from yourselves.