Virgin Media Outage Report in Saxton, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Saxton, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, York, Harrogate, Pontefract, Wakefield, Castleford and Tadcaster.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saxton, England
Latest outage, problems and issue reports in Saxton and nearby locations:
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia you’ve got to be kidding you cause most #mentalhealth problems. Been trying to get my TV and broadband sorted for months #MentalHealthAwareness
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Absolutely shocking service from Virgin Media. No communication, no attempt to remedy fault in broadband which has persisted for 3 days! I’d like to make a complaint please
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I have had no communication at all from Virgin Media so I am not even ware that you have logged the issue, nor even that you are doing anything about it. Presumably you will be refunding me for the days where I continue to effectively have no useful internet? @MoneyTelegraph
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Sure, but can the problem be looked into please? Still no improvement
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Still absolutely no customer service whatsoever @MoneyTelegraph. Broadband still effectively useless. Such a pity Virgin media treats customers with such disdain.
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Oliver Dean #TeamLH
(@ollieinleeds) reported
from
Wakefield, England
@virginmedia How can can I get hold of you to cancel the TV service and complain about the repeated loss of service on the broadband that is financially impacting me working from home. No answer on the phone, no reply to any form of contact. #disgusting
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Jamesrodgers
(@Jamesro17879287) reported
from
Castleford, England
@virginmedia what’s the best way of contacting your customer service, every time I ring I’m on hold for over an hour. 2 months without the internet speeds I’m paying for now.
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Hi, We have an issue with the broadband (LS8) being slow and laggy the past few days. The broadband is essential for work purposes. Can this be looked into and remedied as soon as possible please?
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UH Modz 🇬🇧 #NoCrew 🇵🇱
(@uLtImAtE_hAzArD) reported
from
Wakefield, England
@virginmedia wtf all dat have issue with network gone back all day
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Jamie Pennington
(@PenningtonJ1978) reported
from
Rothwell, England
@virginmedia Seems like other people are having the same problem John! Poor. Let’s hope it works later!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, it is, and the situation has still not changed I am afraid. Virgin Media has not given any further information regards this, and Ai have no idea when the issue may be resolved. It is impossible to get any information at all!
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Karla
(@karls2121) reported
from
Leeds, England
Feel like it's only fair to tweet about positive customer service too, so thanks Jake @virginmedia for calling to explain last months issue and reimburse for 3 weeks no internet 👏👏👏
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Kevin Johns
(@Ray_Stubbs) reported
from
Woodlesford, England
@virginmedia @virginmedia was told there was a 10 minute wait already been on hold for over an hour. Absolute joke service I will not be renewing next month is for sure
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Professor Emeritus Kevin Hylton PhD
(@KevinHylton1) reported
from
Leeds, England
@virginmedia @debzholmric I’ve spoken to ...7(!) of your customer service staff this evening. 2 dropped the call, most passed me on. None resolved a simple mobile phone issue. This last one (7.44pm) has ‘gone to consult a co-worker...’. (Complete silence now 59 mins in) What kind of service is this?!
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia I’m hearing that you have given October 12th as an estimated fix date! Do you seriously think that is acceptable? Should I not work until then?!
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia outage in LS12 - can’t find an update as to when the works will be done - can you advise as I’m supposed to do work from home and currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Yes, I have checked it again and exactly the same issue. Moreover it is clear that the issue persists since I am unable to perform my remote consultation work today because of the issue. I am really appalled by the way Virgin Media is handling this issue. @MoneyTelegraph
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Lauren Amy
(@LaurenAxox) reported
from
Leeds, England
@virginmedia can you explain why LS12 is still down after advising it was weekend works? I need to work from home but currently can’t
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Sanjay Verma
(@Surgeonsanj) reported
from
Leeds, England
@virginmedia Tried this and nothing but an automated service which is no help whatsoever.
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Shay
(@organised) reported
from
Wakefield, England
@daveyp @virginmedia Fortunes have been made on default settings and **** like this — though honestly I would happily move somewhere just to get virgin again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
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Anthony McGlynn
(@arm431888) reported
@virginmedia This was no reset. They just changed the network name so everything dropped off
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Grant Stevens
(@grantestevens) reported
@virginmedia pin-hole resets, engineer out to recalibrate, and still the same issues.
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Moran B
(@batinzedesert) reported
@virginmedia Hi, your Twitter support person checked the matter and confirmed that there is an issue in the area that is being fixed. I know they are doing their best, which is why I didn't mention any support accounts. What would be great is to have consistent and reliable service, today?
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aims ♡
(@_amystephensx) reported
@virginmedia I am sick of paying for absolute dog **** internet service
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Philip Batten
(@philip_voip) reported
06/04/2021, 12:44 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 12:45 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.
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Philip Batten
(@philip_voip) reported
06/04/2021, 13:06 (UTC): Maintenance has been completed on the following services, and no further interruption is expected: Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused during the maintenance window.
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Martin Lawrie
(@lawrie_martin) reported
@virginmedia Hi I am trying to get a problem resolved I first raised it with VM on 10 March Help desk passed it onto engineers - no contact from them despite me ringing many times -any ideas how i can progress this?
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OllieEcom
(@OllieEcom) reported
@virginmedia That I had to pay double the price per month or cancel. I’d rather not lock myself in for another 12 months because my lease is up in January. So I have no choice but to pay double
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Philip Batten
(@philip_voip) reported
06/04/2021, 13:09 (UTC): A scheduled maintenance window has begun. Service on the following services may be inconsistent until 06/04/2021, 13:10 (UTC): Core Network, Virgin Media Ethernet. Apologies for any inconvenience caused.