Virgin Media Outage Report in Saxton, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saxton, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Leeds, Castleford, Wakefield, York, Harrogate, Selby and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
||
| Leeds |
Internet | |
| Castleford |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saxton, England
Latest outage, problems and issue reports in Saxton and nearby locations:
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@kaelnash @virginmedia I’m really ****** off with this now. And nobody cares, worst customer service I’ve ever come across.
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Chris tovey
(@christ1167) reported
from
York, England
@virginmedia Paying too much. I can't get through by calling 150 on land line get bored after 1 hours and 27 mins of waiting. I want to stay with virgin media as all I watch is eurosport. Help please😁👍
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Larry Budd
(@larrybudd1) reported
from
Leeds, England
@virginmedia Done that. And the online one. No problems according to that.
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James Airey
(@lordairey) reported
from
Wetherby, England
How @virginmedia are still in business is a miracle - the irony of queuing for over 30 mins on the phone to cancel because of poor service is brilliant!
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peter-maurice
(@petermauriceuk) reported
from
Leeds, England
@virginmedia terrible customers service team. Time for me to look elswhere
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
Furious with @virginmedia customer service.. They have messed me about for 10 days already loosing me a ton of money from work and just cut me off when I asked to speak to a manager so I could get an engineer before next weekend... A disgrace
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia well done virgin, moved into new house you come to do the setup and it’s not working right. What a sodding surprise!
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Kay 💕
(@Scarlet_Witch27) reported
from
Leeds, England
@markcatmu11 @virginmedia Oh it is bad. I thought Sky were shit but they are shocking.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I saw the disclaimer. What is really shocking is I’m having to have this out publically with you. Your offshore call centre is not fit to diagnose issues. Every times I’ve called with a major fault I’ve been told there is an area fault and to wait for it to be fixed.
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Oliver Wilkinson
(@ollie_wilko) reported
from
Leeds, England
9) Offer nothing in the way of a discount or compensation. Fill the call with long awkward silences until customer hangs up 10) Wait for customer to change to @BT & for it all to blow over. At this point, I'm hoping @richardbranson will be personally installing our @virginmedia.
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Gareth 🇪🇺
(@fogey) reported
from
York, England
Dry weather: good internet service Rain: internet fails Rain stops: internet back up again @virginmedia “Our service is working fine.”
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Laurra Davis
(@laurradavis) reported
from
Leeds, England
@virginmedia 22 days with no WiFi and today am told it will be another WEEK! Trying to cancel contract and can’t get through to a human being. After 10+ years as a customer I’m so disappointed with this lack of basic customer service. #VirginMedia
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Hannah Bithell
(@hanbithell) reported
from
Leeds, England
@virginmedia Through and then hung up on... This also happened when I tried to ring the Saturday before (although I hadn't asked to speak to a manager)... It had just been a lot of issues and at the absolute most expensive time for them to have happened.
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Matt W
(@WMattitude84) reported
from
York, England
Email from @virginmedia saying my bill going up by £3 a month when I’ve had zero service for 28 hours and counting and no service for 10 days of the last month!! Great!
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Ricky G
(@jazzybassman) reported
from
Leeds, England
@virginmedia ordered new services on Saturday. Result - no updated service, new bill reflects old price and service. Tried to call customer service - too busy to take calls. And to cap it all Internet repeatedly down despite new Hub. Fuming.
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Geoffrey Armstrong
(@Gaarmstrong318) reported
from
York, England
@virginmedia I’ve lodged another complaint for this, not entirely convinced you will fix the issues. Being force to fought up for extra CPE in order to make your piss poor service to work is frankly disgusting
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Phil Marsland
(@FulfordPhil) reported
from
York, England
@bt_uk repeated calls from allegedly BT Open Reach saying slow internet speeds/internet compromised. I'm with @virginmedia and when questioned they just hung up 01234222910 number. It's a scam to take control of your computer and get your personal data.
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Matt W
(@WMattitude84) reported
from
Leeds, England
@virginmedia over hour wasted on hold trying to get thru on phone this week. Still no joy! 14 of last 18 days with service disruption. Contract up. Time to vote with my feet
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Harley SC
(@HarleySC91) reported
from
Leeds, England
@virginmedia Via browser, yeah. Have cleared cache and history on 2 different browsers, still not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rayofsunshine 💙
(@lestatsmum) reported
from
Halesowen, England
@virginmedia do you have a number or email so I cancel mobile insurance?
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tim barker
(@tjbarker72) reported
@virginmedia not working again - useless with no help at all!
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Bernadette Young
(@macchiatogirl) reported
@nickopotamus @virginmedia Super rude and passive aggressive when I finally got fed up with the same thing (being charged double what a new customer was charged) and decided to switch. Claimed they “could not” end my out of contract plan without telling them my reasons.
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Stu B
(@stu05b) reported
@virginmedia @zoebartlett They don’t seem to understand that they don’t answer. Joke of a company. Will makesure I tell people never to use them
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25/8
(@SheikLingo) reported
@virginmedia Big man your replying after 4 hours asking stupid questions
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Lep
(@xLepebble) reported
@virginmedia Its gone down again lol
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Nick
(@nickopotamus) reported
@macchiatogirl @virginmedia The computer offered me a 7% discount for 6/12, and the first real person 19%, but the “retention team” (the “cut my contract” dept) wrangled a better deal essentially by adding a SIM card which bought it down to the new subscriber price. Very strange business practice.
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Jack Rising
(@JackRising3) reported
@virginmedia It just says we haven’t reached your home yet. But if I try all the roads literally next to me it works and says it’s available for them. Engineers came and installed the cables around 2 years ago and we have letter proving that but for some reason we can’t get the service!
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Jack Robinson
(@JRobinsonSport) reported
@virginmedia We literally did this yesterday and the woman put the phone down on us
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bruno legros
(@frenchguyinuk) reported
@virginmedia I call IT service about it lot of time and they don't know what this code is