Virgin Media Outage Report in Newbiggin-by-the-Sea, Northumberland, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newbiggin-by-the-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newbiggin-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newbiggin-by-the-Sea, Northumberland, England
The most recent Virgin Media outage reports came from the following cities: Borough of North Tyneside, North Shields, Whitley Bay and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Borough of North Tyneside |
Wi-fi | |
| North Shields |
Wi-fi | |
| Whitley Bay |
Wi-fi | |
| Bedlington |
TV | |
| North Shields |
Internet | |
| Borough of North Tyneside |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Newbiggin-by-the-Sea, England
Latest outage, problems and issue reports in Newbiggin-by-the-Sea and nearby locations:
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Your having a laugh my download speed is 0.03 mbs and its still crap!!!!
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Paul Marshall
(@paulm844) reported
from
Whitley Bay, England
WHEN MY @virginmedia CONTRACT IS UP IM OFF TO SKY. Enough of this ****.
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?
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John Barrass
(@john_barrass) reported
from
Cramlington, England
@virginmedia why can’t I get through on the phone to cancel my broadband ? I’ve also been in the queue for hours in online Chat, ridiculous customer service
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I seem to be having BB connection issues here!!!
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Paul
(@Wilbaharris) reported
from
Whitley Bay, England
@virginmedia What an absolute shower of **** your customer services are, goodbye don’t contact me again!
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David Field CBCI
(@DavidField1987) reported
from
Whitley Bay, England
@virginmedia I have had a house move booked for 2 weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and now going to spend my morning again trying to fix!
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Tommy Rotten
(@Beardyknave) reported
from
Shiremoor, England
@james_cooney @virginmedia I ended up talking to someone else who gave me the deal I was after straight away, such a **** on. If you're able to do something just do it, I have **** to do.
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Tatiana M Newton
(@iYogaBody) reported
from
Whitley Bay, England
@virginmedia it’s simply Disgraceful! As @gmail email user I CAN NOT logging into my own account to check my bill- is it even legal?? After 1 hour of ohone convo with @virginmedia agent my problem is not solved and I’m back in the loop 🔁
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@virginmedia Technical support to discuss slow speeds
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Steven Smith
(@Steven_Smith89) reported
from
Longbenton, England
@virginmedia @panzerfaust81 Any chance we can cancel as your customer service team hang up after waiting an hour on hold? Sick of your dreadful service. Please contact me as this is a joke. Need to leave due to moving home and you make it even harder @Ofcom
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Jacqueline Critchley
(@Jacq_Critch) reported
from
Longbenton, England
@virginmedia @Steven_Smith89 I’ve tried reaching out via the telephone number provided on your website, however despite numerous attempts I have failed to speak to anyone & a fault at your end meant that the line went dead yesterday as I got through... why do you make this so difficult? PLEASE HELP 🙏
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia Its the wifi thats gone down. I am currently using a wired connection.
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Rob Wylie
(@RWileECoyote) reported
from
Whitley Bay, England
@virginmedia hi a few folks on our street keep experiencing drop outs of WiFi signal in the middle of the working week, a few of them have made contact with you but no issues are being found, and you don’t seem to be able to help? but there is clearly an issue?
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia There are no issues in the region apart from your appalling service.
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Malcolm Sinyard
(@Mal_Area) reported
from
Whitley Bay, England
@virginmedia I have called them twice today still having issues
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.💙#FBPPR #FBPE You have no authority here johnson
(@chrismayes) reported
from
Whitley Bay, England
Hey @virginmedia #DontFundGBNews or i terminate my contract with you.
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Bill Gibbon
(@billgibbon) reported
from
Whitley Bay, England
@virginmedia All praise to your engineer Paul who has got us back online this afternoon. Still needs a new cable to be pulled through, but the fix is there. Thanks for everything.
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Karl Ward
(@Look_North) reported
from
Whitley Bay, England
@virginmedia your WiFi and service is a disgrace. Constant outage, hopeless WiFi range, unreachable "support". And now you're putting my bill up? Utter joke.
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David Field CBCI
(@DavidField1987) reported
from
Whitley Bay, England
@virginmedia I have had a house love booked for two weeks (planned for tomorrow) yet once again you have disconnected my services early at my current address. I’m working from home and your error has once again impacted me and I’m going to spend my morning again trying to fix!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vivi H
(@Vivsnewtwits) reported
@virginmedia Mobile. However as well as justifying your own excessive charges, your customer services just told me charges are the same for all operators. They aren't - you are way out in front. Why are you charges so high and why did customer services lie?
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Aston
(@AstonLive) reported
@virginmedia He isnt that’s not what I said, what I did say is how come we are both on virgin and only one street away and my insterent is a lot better but he has no issues and I have constant lag and disconnects everyday
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Goat
(@Babyootang) reported
@virginmedia Before I explain everything again I need to know that you can actually help - because I am going around in circles and have no internet for 3 weeks now - this is how you reward a loyal customer who informed you that they were moving!
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Dan Conn
(@danjconn) reported
@virginmedia Yes this what we've had to do. We found that out today, despite receiving an email from you that it would be transferred over on 15th Feb no problems. Every time since then chased only found this out today. In the meantime paying you £££ per month for the privilege.
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Shafer It Rahman
(@ShaferIt) reported
@virginmedia I've tried phoning and texting..typical waited 1 hour on phone no reply , same with texting..no one to reply back...terrible
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DeeSingh
(@DeeSingh86) reported
@virginmedia Sorry what can you advised me Considering you are dealing with the problem ?
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Yasmin Vieira
(@yazvieira) reported
@virginmedia for weeks we haven’t been able access virgin tv go to manage my sky sports devices, still unable to talk to somebody - please can someone help?
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kamil 👁👅👁
(@shookamil) reported
@virginmedia hi so doing the pinhole reset seems to have maybe worked, as I can access the internet now over wifi, albeit the speed is very slow (~1mb up&down) but i hope that this’ll pick up in a few hours
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Fiona stannard
(@fiona_stannard) reported
@virginmedia A man has apparently set up a direct debit from her address? Not acceptable to not reply or repair the damage done in Jan!
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teo
(@teodiomio) reported
@virginmedia But as @virginmedia admitted culpability back in November & @CISAS awarded in my favour, we are 5 months down the road. I'm just putting you notice via Twitter as all other lines of communications with you fail to elicit a response. The irony