Virgin Media Outage Report in Longhope, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longhope, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Longhope, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
TV | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longhope, England
Latest outage, problems and issue reports in Longhope and nearby locations:
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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claire pearce
(@claire_pearce) reported
from
Minchinhampton, England
I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Claire Cleevely
(@CCleevely) reported
from
Churchdown, England
@virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful
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Original Wild
(@wild_original) reported
from
Churchdown, England
@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Gareth Balmer
(@garethbalmer) reported
from
Gloucester District, England
@virginmedia how broken is the routing table this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ɢᴀᴠɪɴ 💫
(@WhosThatGav) reported
@MrTimDunn As much as I'd like to, I never watch it "live" - because on Virgin Media the Yesterday channel is in horrible pixely SD. I wait until it's on the UKTV Play catch-up, so I can see it in lovely HD. 🤩📺
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Kel❤️
(@Kellovatt96) reported
What I love is that I’m paying @virginmedia £50 a month for 200mbps & I get about 22mbps no matter how many times I call them to tell them how **** there internet is or how many engineers come out.
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alistair miller
(@alistair230) reported
@tombradby @virginmedia Yes very normal they patronise you and talk to you like your an idiot
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Beth✨
(@beth2909x) reported
@virginmedia why is my landline and internet down this morning?!
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Z Taf
(@TafadarZ) reported
@virginmedia Disgraceful customer service, promise 2 call back but never do, put you on hold, hang up, still waiting a week on 4 some1 2 call. Sold me 18 month contract after agreeing to a 12 month. Disgraceful. After 15 years with Sky, my biggest regret is moving over to Virgin.
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John&Chris Humphreys
(@johnalsochris) reported
@lucyfrancis_tri @virginmedia Oh no, we are in #shropshire hopefully we are not on the same issue
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jamie stanton
(@jamiest78282050) reported
@virginmedia It looks extremely pixelated and blurry, almost as if my eyes are failing me. It is only the sky sports channels that are this bad. I understand its not going to be as good as HD but the football is simply unwatchable.
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Nayr M
(@Ry76661227) reported
@tombradby @virginmedia oh dear poor you tom.seems like they are all the same.some provider to are like that.
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Tim Barlow
(@TimBarlow6) reported
@tombradby @virginmedia Totally normal customer service from @virginmedia. I’ve just started paying for internet boosters as there technician installed my hub in the wrong place and then want to charge me £98 to move it
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StayAlert
(@StayAlert31) reported
@virginmedia Hi mate - new issue - everyday around 2am onwards until morning the internet briefly cuts out every so often for about 2-5 minutes. It’s very very frustrating. What could be a cause for this?