Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Longforgan, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
TV | 9 minutes ago |
|
Dundee
|
Internet | 13 days ago |
|
Dundee
|
Internet | 1 month ago |
|
Dundee
|
Internet | 2 months ago |
|
Dundee
|
Internet | 3 months ago |
|
Dundee
|
4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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Vicki Simpson-Price (@ging03) reported from Dundee, Scotland@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
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Nick Cook (@nickjcook) reported from Dundee, Scotland@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Vicki Simpson-Price (@ging03) reported from Dundee, Scotland@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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hannah bergin (@berginhannah) reported from Dundee, Scotland@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
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Vicki Simpson-Price (@ging03) reported from Dundee, Scotland@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Kirsty Rennie (@KirstyKirstyy) reported from Dundee, Scotland@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media what has happened, your service- so disappointed!!!!!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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Vicki Simpson-Price (@ging03) reported from Dundee, Scotland@virginmedia Thank you. This is a home service issue. We have been trying to discuss our package with you. We have broadband and phone with Virgin. Please contact 07795516974 to discuss further i’d appreciate it.
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Ms E (@shedgal1983) reported from Dundee, Scotland@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media what has happened, your service- so disappointed!!!
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chris clark (@theITguy1982) reported from Dundee, Scotland@virginmedia itv down in dd area get usain bolt on it ASAP
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Harley Watson 🏴🇪🇺 (@_unlobito) reported from Dundee, Scotland> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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amanda treacher (@tr_amanda) reported from Dundee, Scotland@virginmedia My internet went back on this morning, still have problems with my phone line though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Vinoh Verde 🕵🏽♂️ (@SteveBrown70) reported@virginmedia Four occasions in calling. Wait 30 mins plus. Not good enough I’m afraid. I’m cancelling. I have resorted to sending a letter as you cannot support customers in the digital age for some reason.
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Dean Aldridge (@aldo_the_kopite) reported@LutzSchueler i have sent you an email if you could please read it ASAP as @virginmedia dont seem to be able to find a solution for an uneccessary hazard as I am not a customer but the issue is virgins responsability
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ibrahima (@ibrahim85411030) reported@virginmedia No email, no call , no message nothing . I am very frustrated 4 months. I have been sharing data from my phone so that I can work properly. I feel so frustrated you customer service agent Keeps giving false promises everyday
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Conor Johnston (@ConorJohnston10) reported@virginmedia why is there maintenance going on for the past 3 days and knocking off my wifi for long times without any notice?? Working from home so this is a nightmare. Service shocking as usual
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DL (@dan_a_lowe) reported@joumajnouna The haggle was really boring but it was worth it. @virginmedia wanted to raise mine from £28/month to £44/month. I said I was leaving and they said I could stay on £28. Said I was still going to leave and got them down to £17/month.
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Alex Magowan (@Knightmayors) reported@virginmedia Hello, I tried yesterday but the advisor lied to me. I tried again today and got a reference number and when I tried to track it, no complaint is in there. I also spent a long time in a WhatsApp chat with someone who said they can see a complaint and said they cannot escalate it
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Hayley Cotter (@tweetingturner) reported@virginmedia This is all under complaint number C-220322619. Since the complaint was raised I also attempted to contact virgin twice last week and was promised an engineer would call on Friday. Not heard anything since.
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Paddy Reilly (@stankovich69) reported@virginmedia 3 days in a row my internet has went down...can you advise when this will be resolved..I'm working from home and need broadband without issues!!!!
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Jez Sutton (@Jezsuttonuk) reported@virginmedia your website say's best way to contact is by Chat, Shame it doesn't work.. #UselessCompany
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Becci (@blue_eyed_baby_) reported@virginmedia Well how else can you help me if you can’t look on my account to see the endless issues. I have been over charged, not one member of staff has helped me, I get promised a call back and it never happens. I have cancelled my direct debit already, your not having anymore of my money