Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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STEVEN
(@toomuchbrandy) reported
from
Dundee, Scotland
In the middle of watching something on netflix and internet goes down again. Every week this is happening @virginmedia
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Ross Taylor
(@rosstaylor1993) reported
from
Dundee, Scotland
Hello @virginmedia, there are some broadband issues in the Dundee area that have been unresolved since Monday and are greatly interfering with #WFM. Are there are updates or information for when this is likely to be resolved? Call centres not providing much detail sadly. Thanks
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dino Burbidge
(@dinozoiks) reported
Virgin Media email: “Contract is ending. Price will go from £65 to £90” Website: “That’s just how it is. You’re not a new customer.” Phone hold message: “Here’s £4 off. Press 1 to accept?” Phone agent: “Best I can do is £70” Me: “Yes. Thx. Bye” This system is so broken.
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pH7_LifeInBalance
(@ph7gym) reported
@virginmedia my broadband has been down since Tuesday lunchtime with your fault checker site just changing its “fix it” time daily. I’ve had to travel elsewhere to use broadband the last two days so I can work - not great in a lockdown. I will be cancelling my subscription
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Brendan Barry-Murphy
(@bbarrymurphy) reported
You can hear the disappointment in Damien Delaney’s voice at the #RealSociedad penalty miss @virginmedia @VirginMediaIE #UEL he is terrible at disguising his disdain for #MUFC
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Umair
(@Umair91334593) reported
@virginmedia Virginmedia service getting bad to worse. @Ofcom is it legal virgin is not fixing my service problem, not refunding and not letting me leave @virginmedia . Gave many chances but they failed. I was on the phone for 1 hour and 30 mins. Ofcom complain C-1501211378 , C-2502212790
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Sophia Plunkett
(@Sowfi) reported
@virginmedia EVENING!!! Is there a problem in the CR0 area?? My wifi isn’t working ... and my hubby is missing the football!! (HELP!!)
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Katherine Jewkes
(@Katherine_Ann) reported
@SloaneEsq @virginmedia good idea. But honestly Dan, it's ridiculous. The internet hasn't even been working for the last two weeks at the old flat- fault on the line and they sent and engineer out who shrugged and said he wasn't able to fix it. then I had an email about a "free speed boost" - LOL
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Steve Lonie
(@stevelonie) reported
@virginmedia It's multi million pound businesses like you that piss people off. I don't blame the people in the front line but the management team who want to keep costs down to a minimum by under investment in support . They cause the churn in customers.
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Mark Sutton 💙
(@kramnottus) reported
@virginmedia The engineer was extremely helpful and found that our service had been disconnected. If a member of the team would call us back we would consider staying after 11 years because of the service he gave us.
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Dan Thomas
(@danthom1) reported
@virginmedia still no response, quite happy to take the money and not fix a brand new pod I received a week ago. Don’t bother spending any money with virgin they absolutely don’t care!!
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Tahir Hayat
(@drtahirbaluch) reported
@virginmedia John, this is not the first time, called different times during last 4 months, I also contacted through App, also no luck there. Can you ask customer service member to call me,please?