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Virgin Media outages and service status in Longforgan, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Longforgan, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
  • The most recent signal from this area was received Aug 12, 1:55 AM GMT+1.
  • 40% Wi-fi (40%)
  • 20% E-mail (20%)
  • 20% Internet (20%)
  • 20% TV (20%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

CityProblem TypeReport Time
Dundee Internet 2 days ago
Dundee E-mail 3 days ago
Dundee Wi-fi 8 days ago
Dundee Wi-fi 10 days ago

Nearby cities with recent reports

Dundee

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

  • stevelonie
    Steve Lonie (@stevelonie) reported from Dundee, Scotland

    @DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED

  • StevenB35256011
    Steven Burns (@StevenB35256011) reported from Dundee, Scotland

    @TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact

  • garystvnsn
    Gary Stevenson Jnr. (@garystvnsn) reported from Dundee, Scotland

    Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯

  • shoe_gal
    Claire (@shoe_gal) reported from Dundee, Scotland

    Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work

  • BrianAustin21
    Brian Austin (@BrianAustin21) reported from Dundee, Scotland

    @virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services

  • SeanSievewright
    Sean (@SeanSievewright) reported from Dundee, Scotland

    @Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!

  • Pauline25308430
    Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland

    Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    @virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!

  • splogeegal
    sandra (@splogeegal) reported from Dundee, Scotland

    @virginmedia wifi down in Dundee, no info on website. What a surprise!!!!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers

  • smithmum72
    Emma Smith (@smithmum72) reported from Dundee, Scotland

    @virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST

  • ScottBrander
    Scott Brander (@ScottBrander) reported from Dundee, Scotland

    @virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatFoxGoku
    ThatGoku (@ThatFoxGoku) reported

    Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

  • Marcethemoose
    Marce The Moose (@Marcethemoose) reported

    @virginmedia no broadband. Customer service says no engineer can do until Monday but we work from home. Also no email confirmation of appt on Monday. Are they even booked?

  • stevefairclough
    stevefairclough (@stevefairclough) reported

    @virginmedia What a shitshow. Possibly the worst experience I’ve had in my life trying to deal with your crappy AI bots… I’d appreciate a phone number….

  • MrSaffron
    Andrew Ferguson OBE (@MrSaffron) reported

    @WeAreOpenreach @NeilJac74898351 @virginmedia In this case it looks like Virgin media has its fttp networks also available via nexfibre but a couple of addresses they don’t serve do exist. If at one of those then retailers on Openreach network are the way.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

  • KarenLancs
    Karen (@KarenLancs) reported

    @O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!

  • pauldewolfe
    paul d (@pauldewolfe) reported

    @virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?

  • deadstar37
    Vicky 💙 (@deadstar37) reported

    @virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.

  • MrSonicAdvance
    Sonic (@MrSonicAdvance) reported

    @virginmedia What I found frustrating, was that if I trimmed features from my package, the monthly price would go up, and if I added additional features the monthly price would go down. Utterly perverse! The whole process left me frustrated and bemused. Lovely people on your team, though. 👍

  • TriggerologyUK
    Triggerology (@TriggerologyUK) reported

    @virginmedia my Internet has been down for over 12 hours in the RG23 area. Can you at least tell us the issue?