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Virgin Media

Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

CityProblem TypeReport Time
Dundee Internet 10 days ago
Dundee Internet 29 days ago
Dundee Internet 2 months ago
Dundee Internet 3 months ago
Dundee E-mail 4 months ago
Dundee Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

  • SandrineBaggins
    Sandrine B. (@SandrineBaggins) reported from Dundee, Scotland

    @virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.

  • erinbernadette_
    Erin (@erinbernadette_) reported from Dundee, Scotland

    @Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.

  • ScottBrander
    Scott Brander (@ScottBrander) reported from Dundee, Scotland

    @virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.

  • gmanzie
    graham manzie (@gmanzie) reported from Dundee, Scotland

    @virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area

  • louisestirton
    Louise Stirton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@louisestirton) reported from Dundee, Scotland

    @virginmedia broadband down in Dundee what's going on

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys

  • BrianAustin21
    Brian Austin (@BrianAustin21) reported from Dundee, Scotland

    @virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Been left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA

  • SusanM1984
    Susan MacDonald 💖 (@SusanM1984) reported from Dundee, Scotland

    @RangersCulture No sound issues appear to be virgin media only.

  • 0_marcella
    marcella (@0_marcella) reported from Dundee, Scotland

    @virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover

  • BrianAustin21
    Brian Austin (@BrianAustin21) reported from Dundee, Scotland

    @virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.

  • Kirky_P
    Kirsty Price (@Kirky_P) reported from Dundee, Scotland

    @virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.

  • SeanSievewright
    Sean (@SeanSievewright) reported from Dundee, Scotland

    @Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!

  • splogeegal
    sandra (@splogeegal) reported from Dundee, Scotland

    @virginmedia wifi down in Dundee, no info on website. What a surprise!!!!

  • SandrineBaggins
    Sandrine B. (@SandrineBaggins) reported from Dundee, Scotland

    @virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.

  • delmonifieth
    derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported from Monifieth, Scotland

    Left hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR

  • lesharkey1
    Lesley (@lesharkey1) reported from Scone, Scotland

    @virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • moneill6720
    max O’Neill/ moneill6720 (@moneill6720) reported

    @virginmedia Why is my 500MBPS package dropping to as low as 200MBPS in "peak" times. why bother offering it if you cant achieve it not only this you now offer GIG1 how do you plan to give people that one. Poor service, what can you do?

  • MartinSnelling_
    Martin S. (@MartinSnelling_) reported

    @virginmedia waited in all day for my self install kit, only to be told it’s now coming on Tuesday - WHEN I AM AT WORK! What’s the point? Seriously unhappy 10yr customer! Been waiting 3 weeks for this upgrade.

  • joelmurphy16
    Joel murphy (@joelmurphy16) reported

    @virginmedia broadband down again SE13. What am I due to be reimbursed for the 15 days of internet disruption weve experienced over the last 3 months? You aren’t fulfilling your contract

  • HannahKLeslie
    hannah k.l. (@HannahKLeslie) reported

    @virginmedia Goes without saying that i will NEVER use your services again and how do you expect someone to call at 8am if they work shifts and arent available to spend hours waiting at that exact time?

  • Gary60779429
    Gary Evans (@Gary60779429) reported

    @virginmedia No this has been the only issue, just trying to get the installation sorted. The date Virgin have quoted for installation is 20th Feb. I send email as requested and include all the information.

  • CuppaNiceTea
    A nice cuppa tea (@CuppaNiceTea) reported

    @virginmedia We dont need boosters! I have done everything I can. This is a fault with Virgin. Who can help me? Can someone actually ring me?

  • VerlexMoon
    VerlexMoon 🌑 (@VerlexMoon) reported

    @virginmedia Its wired, as said previously my speeds are faultless and I've never really had issues before (had your services for around 3 years now) but this past week its been unbearable

  • gs_sharman
    George Sharman (@gs_sharman) reported

    @virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!

  • alexfallaize92
    alex fallaize (@alexfallaize92) reported

    @virginmedia I’ve been trying to get through for nearly an hour!! Customer service is very poor!

  • gs_sharman
    George Sharman (@gs_sharman) reported

    @virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!