Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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hannah bergin
(@berginhannah) reported
from
Dundee, Scotland
@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
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Kevin Ditcham
(@kgditcham) reported
from
Dundee, Scotland
@virginmedia On the issue I was calling about - have been experiencing home broadband dropping over past 6 months or so. When I’ve been calling to get it sorted, just kept getting told to reset router and it would be fine. No one would listen when I was saying I thought it was dodgy!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
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Kris Miller
(@C_KMiller) reported
from
Dundee, Scotland
@eilishritchie @virginmedia We've had our issues but really good service just now.
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Thank you. This is a home service issue. We have been trying to discuss our package with you. We have broadband and phone with Virgin. Please contact 07795516974 to discuss further i’d appreciate it.
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chris clark
(@theITguy1982) reported
from
Dundee, Scotland
@virginmedia itv down in dd area get usain bolt on it ASAP
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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Kevin Ditcham
(@kgditcham) reported
from
Dundee, Scotland
Been trying to call @virginmedia for the past hour because broadband keeps dropping. Every time I got through, the call dropped. 10 on the rage scale. As soon as you say you want to cancel you get through to someone and new equipment finally sent out. Argh!
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[HENDO]² 🏴
(@HENDOSQUARED) reported
from
Dundee, Scotland
@virginmedia absolutely shocking service recently. Been a customer from telewest days for 17 years. Called support last nite due to unresolved laggy WiFi issues. Told there was nothing you could do. Now been on hold for over half an hour to cancel services 😡
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Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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amanda treacher
(@tr_amanda) reported
from
Dundee, Scotland
@virginmedia My internet went back on this morning, still have problems with my phone line though
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Dundee, Scotland
> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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Ms E
(@shedgal1983) reported
from
Dundee, Scotland
@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bradman
(@tbradman) reported
@virginmedia ‘Average wait times are an hour’ - and what point is there in doing that anyway? I’ve learned that @virginmedia carries on in its own sweet time and has zero interest in providing any service to its customers.
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vas vangaveti
(@nivas2in) reported
@virginmedia I know you will say this , you guys don’t even answer the calls and just imagine how long the complaint process will go. If you can and if you want to help me please get someone from technical teal call me
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Paul
(@Tallpaul60101) reported
@virginmedia Dont have one, thats how I logged the complaint, I was cold transferred to wrong departments for hours then someone in Swansea said they would raise the complaint. Haven't heard a peep since. And I'm not spending hours on the phone again.
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Fabs
(@xFabss) reported
@virginmedia And your call customer support doesn’t help atall because I keep trying to speak to someone and all I get on every option is the robot
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Wendy
(@Wednesday_IC) reported
@virginmedia This isn’t me. This isn’t my house or my router. This is your problem.
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Raya Fadil
(@Rayafadil) reported
@virginmedia Very bad service! Untrustworthy and poor unprofessional communication !
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Nathalie Raffray
(@NathalieRaffray) reported
Just what you need on print deadline day: cripplingly slow constantly crashing WiFi and appalling mobile call connectivity. ‘No network issue found’ says @virginmedia status finder...
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Steven Airey
(@sairey666) reported
@virginmedia It's been 24 hours and nothing has happened. What a surprise All I want to do is cancel my broadband. Why is that so difficult. Your online help facility is useless.
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Tony Bradman
(@tbradman) reported
@virginmedia I don’t even know why I’m bothering with this. As I said, I have no broadband and your Call Centre - on that number - I’d telling me there’s an outage in my area. I’ve called that number every day for 12 days with the same result.
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Edu Cueto Sola ۞🔻
(@educueto) reported
@virginmedia Yeah, sorry, it's not, it's at 15 mbps and quite unstable