Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Kirsten Doig 🏴 🇪🇺
(@KJD140209) reported
from
Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Sabator
(@Popehoist) reported
from
Dundee, Scotland
@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Steven Burns
(@StevenB35256011) reported
from
Dundee, Scotland
@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@StuartsVoices) reported
@virginmedia I know they are only doing thier job and I respect that. But please respect us as customers and realise why we are doing what we are doing, in these current times. I have no issue with Virgin media, but I will do what I need to do to stick to budget. Have a great day.
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Brian Long
(@e4wizzo) reported
@virginmedia new install yesterday. Supposed to be porting landline etc & cancelling my EE service. Rang them today & you’ve not notified them. I’m now paying for 2 services! Tried calling your non existent customer service but as usual can’t speak to anyone
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Pete Goodrum
(@petegoodrum) reported
@virginmedia Thanks. Will do. That will be the customer doing the leg work again. Me having to contact you….
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TwoPunchEagle42
(@TwoPunchEagle42) reported
@virginmedia @steutd2021 @AskPlayStation The problem has continued to persist and the only way I could get it to work was changing the dns
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Kuljit Sanghera
(@SangheraKuljit) reported
@virginmedia your customer "service" is dreadful. You've doubled my bill on 2 conseq months. Everytime I call you your agents cut you off. I need you to get in touch with me and refund my money. You've stolen money from me. I want it back
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🌈 Pamela Glen 🏳️🌈💙🏴🇨🇮=🇪🇺
(@pam_ela_glen) reported
@virginmedia I have already explained that this is only affecting my service. There is no issue in my area. Why won't you send out an engineer? I have a been a customer for a total of 6 days and this issue has been on-going since day 1. Absolutely shocking service.
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Simon Gazeley
(@sigaz99) reported
@virginmedia what sort of fresh hell is your new “customer service” chat. Transferred to WhatsApp. 19 hours later, with huge delays to my responses. Then when I took 12 minutes to reply I was cut off and had to start all over again. Just woeful.
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Ellen Miles
(@octaviachill) reported
@virginmedia my wifi has been down for days. can't get through to anyone on the phone (call keeps dropping) and your 'live chat' page has no link to actually speak to anyone online help just says check everything is plugged in and I turn it off and on again (clearly not working)
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Jack Catton
(@JackCatton1993) reported
@virginmedia @Dendr0aspis I am also having this issue, the Internet download and upload speeds are fine but keep getting disconnects from servers all the time 👎🏻
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Rob Shelley
(@RobertS71167549) reported
@virginmedia HELP. I am in Florida from UK. My phone will not connect for service. Roaming enabled, call barring off and APN set to virgin. I need to have service urgently before hurricane hits abs have no other means of contacting you other than Internet!!