Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Kirsten Doig 🏴 🇪🇺
(@KJD140209) reported
from
Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Dorothy Brown 💙🇬🇧
(@Brackens1) reported
from
Dundee, Scotland
@CabInStelling We’ve found @virginmedia is just as bad. If you complain on Twitter they just send you back to their automated system. There are no humans working for @virginmedia you can actually talk to. We’ve had intermittent service for a year now & at £100 a month it’s throwing money away.
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Claire
(@shoe_gal) reported
from
Dundee, Scotland
Aghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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makeupbyemma81
(@emmaweb2006) reported
from
Dundee, Scotland
@virginmedia live Fintry dundee is A problem with the service because there’s a problem with me
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@mugtree) reported
@virginmedia Yes. Done all that. So what are you going to do? If you can’t listen the recording then there is a fault your end as she said. I am still waiting for you to fix it and contact me about the problem. Nearly 72 hours since I reported the issue to you and you have done nothing. Poor.
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Resistance...
(@JornalistNew) reported
@virginmedia Terrible online support staff. No one calls, no one picks up, and the replies are totally un helpful..
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Janty
(@Janty72) reported
@ChloeCoates92 @Scottnesbitt @virginmedia That’s because the Superhub is shite. The WI-FI signal from it hates walls. I installed a MESH system with my Virgin router before Xmas and it runs like a dream now with 300Mb/s on 3 floors. Cost me over £300 to buy tho
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Adam Nathaniel Furman
(@Furmadamadam) reported
@virginmedia is there any way 2 get thru 2 sum1 ever on ur customer services? Our area has had no internet 4 several days now & no one has been able 2 get thru to anyone at virgin, & the website reporting tool isn’t working. As so many work & study from home this is v important
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alan clayton
(@BigAl_91_) reported
@virginmedia Not working at all
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Edwin Nardelli
(@edwin_nardelli) reported
I'm very very upset and angry with @virginmedia ! They are taking advantage of the pandemic to raise my broadband bundle for more than 226% includibg a 18 month contract. That's not the way how you should treat your customers! #badservice #pandemic #DataDealOfTheDay
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PowWowNow
(@PowWowNow1) reported
@virginmedia Internet still not working :-(
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Greensleeves South Essex
(@GreensleevesSo1) reported
@virginmedia no internet again and 1 hour on the phone to get through to you, 2 children home schooling absolutely crap service
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Audrey Lobo-Dasilva
(@audsdasilva) reported
@virginmedia No , no help at all. Just found out after waiting for ages that I am being charged for a level of broadband that I am not receiving! Brilliant! Daughter has mock ALevel today with intermittent Broadband. Teacher working from home waiting for @virginmedia to answer my call!
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Peter De Vile
(@peterdevile) reported
Hello @virginmedia please stop phoning every day to say our connection is unstable. It isn't!