Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Longforgan, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
Internet | 8 days ago |
|
Dundee
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Internet | 27 days ago |
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Dundee
|
Internet | 2 months ago |
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Dundee
|
Internet | 3 months ago |
|
Dundee
|
4 months ago | |
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Dundee
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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Steve Lonie (@stevelonie) reported from Dundee, Scotland@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Steve Lonie (@stevelonie) reported from Dundee, Scotland@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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Andy Pangbourne 🐝💛🖤🧡🏴 (@andypan88) reported from Dundee, Scotland@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Yackabean (@Yackabean1996) reported from Dundee, ScotlandInternets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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Yackabean (@Yackabean1996) reported from Dundee, Scotland@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg (@GR36) reported@journeydan Virgin media 350. I get 387 down and 37 up according to eero. Pay a combined free with Tv etc so almost impossible to untangle!
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Jack Taylor (@jackjctaylor) reported from Islington, England@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
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Lee. (@slowfatigue) reported@virginmedia After a hour & 12 minutes I eventually got through to someone from the UK. They are sending someone out to see if my phone line has been double socketed? Also they raised a complaint about the £14 worth of calls that's currently on my bill. They said that was all they could do
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Jules Meredith🇪🇺🇬🇧🏴 (@goldfish_jules) reported@virginmedia Trying to resolve issues with my account and have had no joy! I have just been cut off after listening to piped music for over an hour, add this to the customer service operator who promised a call back but never did this pm, and to the chap who cut me off yesterday
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Ric Roberts (@RicRoberts) reported@virginmedia Hi. I have tried two days in a row to talk to someone (via the text chat bot) but no-one has got back to me about the slow speeds (particularly upload). Not receiving the service I pay for at the moment!
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Lee Richardson (@leerichardson77) reported@virginmedia Thanks. I’ve given up, been trying for days to cancel. Decided I’ll send your installers away when they arrive tomorrow and I’ve asked my bank to block any payments. You only wasted your own money and lost another customer. The #virgin way 👍
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Jordan (@JordanTaylor86) reported@virginmedia I have been on the phone for an hour and an half with 0 answer? This service is getting worse and worse? Can you explain why?
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Foz (@BFoster_5) reported@virginmedia Yoy better contact me ASAP. 3 days I’ve went without TV yet your phone ‘ technician’ says it would be back after 3 hours. Absolute joke of a service, time for a change l think to @skytv 😤😤😤😤
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Be@®Ded Brother 🇬🇧🇵🇸 (@Be4rdedBrother) reported@virginmedia am I invisible? I want to cancel and can't get through, are you seeing this or not?
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Phil Brand (@phil_brand) reported@jukeyz Ask @virginmedia to change UBR, this will change the IP = although they are not static on VM they almost never change but the above will.