Virgin Media outages and service status in Longforgan, Scotland

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

City	Problem Type	Report Time
Dundee	Internet	1 day ago
Dundee	Internet	10 days ago
Dundee	E-mail	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

• 
  Col Gray 🤘🏻 (@pixelscol) reported 29 seconds ago from Dundee, Scotland

  Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail

• 
  Emma Smith (@smithmum72) reported 5 minutes ago from Dundee, Scotland

  @virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.

• 
  Jim Auld (@badassscotsman) reported 5 minutes ago from Dundee, Scotland

  @libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 6 minutes ago from Monifieth, Scotland

  Virgin Media what has happened, your service- so disappointed!!!!!

• 
  Chris Bell (@Frakbuddy) reported 8 minutes ago from Dundee, Scotland

  @virginmedia All other devices etc seem to be connecting so I will contact HIVE or @scottishgas tomorrow to see if they can help, but given your own systems cant reach the router I believe that's the issue.....again.

• 
  Emma Smith (@smithmum72) reported 14 minutes ago from Dundee, Scotland

  @virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖

• 
  karen mcewan (@McewanKaren) reported 16 minutes ago from Dundee, Scotland

  @Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔

• 
  Jim Auld (@badassscotsman) reported 19 minutes ago from Dundee, Scotland

  @SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers

• 
  Susan MacDonald 💖 (@SusanM1984) reported 19 minutes ago from Dundee, Scotland

  @RangersCulture No sound issues appear to be virgin media only.

• 
  Kirsty Morris (@kirstycalligan) reported 19 minutes ago from Dundee, Scotland

  @virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?

• 
  Gary Stevenson Jnr. (@garystvnsn) reported 21 minutes ago from Dundee, Scotland

  Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯

• 
  Chris Bell (@Frakbuddy) reported 22 minutes ago from Dundee, Scotland

  @virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)

• 
  Sandrine B. (@SandrineBaggins) reported 25 minutes ago from Dundee, Scotland

  @virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!

• 
  Emma Smith (@smithmum72) reported 26 minutes ago from Dundee, Scotland

  @virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.

• 
  Doug (@dougaitken) reported 28 minutes ago from Dundee, Scotland

  @virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.

• 
  Pauline McLaughlin (@Pauline25308430) reported 38 minutes ago from Dundee, Scotland

  @virginmedia It says no known issues in my area.

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 47 minutes ago from Monifieth, Scotland

  Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED

• 
  DJ Billy Morris (@billypleased) reported 50 minutes ago from Dundee, Scotland

  @virginmedia My internet seems to be intermittent most days? I often get the message on my devices "your internet is unstable."

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 55 minutes ago from Monifieth, Scotland

  @virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!

• 
  Aliki Varvogli (@AlikiVarvogli) reported 57 minutes ago from Dundee, Scotland

  @virginmedia Thanks but all this service does is tell us to call you! There must be a way you can fix our phone without us having to spend a fortune trying to call you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gusto beats (@gusto_beats) reported 4 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  ravnsnakeeyes (@deltaforever428) reported 11 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  ❌️ (@Guacamole_Hater) reported 13 minutes ago

  @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭

• 
  Robin Carder (@robincarder) reported 15 minutes ago

  Is this a known issue? Same here for us @virginmedia

• 
  Phil66 (@phil66uk) reported 15 minutes ago

  @virginmedia @alexand979677 And they don't take off anything if your service is down either

• 
  Gram (@Gram7070707070) reported 17 minutes ago

  @Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.

• 
  Jambo (@The_real_Jambo_) reported 17 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 19 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  putasinghonit (@putasinghonit) reported 19 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  Gary Adams (@GazzaAdams) reported 25 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.