1. Home
  2. Companies
  3. Virgin Media
  4. Longforgan, Scotland
Virgin Media

Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

CityProblem TypeReport Time
Dundee Internet 10 days ago
Dundee Internet 29 days ago
Dundee Internet 2 months ago
Dundee Internet 3 months ago
Dundee E-mail 4 months ago
Dundee Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

  • Pauline25308430
    Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland

    @virginmedia It says no known issues in my area.

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.

  • LivingScotch
    Scotch Living (@LivingScotch) reported from Dundee, Scotland

    Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!

  • KJD140209
    Kirsten Doig 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@KJD140209) reported from Dundee, Scotland

    @virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.

  • dougaitken
    Doug (@dougaitken) reported from Dundee, Scotland

    @virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.

  • Popehoist
    Sabator (@Popehoist) reported from Dundee, Scotland

    @_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it

  • brandoncameronx
    Brandon Cameron. (@brandoncameronx) reported from Dundee, Scotland

    @virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2

  • zarabarclay
    Ζara Barclay (@zarabarclay) reported from Dundee, Scotland

    @virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!

  • myster02
    Kimberley Kilmister (@myster02) reported from Dundee, Scotland

    @virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.

  • Kirsty1Thomson
    Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland

    @virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!

  • Kirsty1Thomson
    Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland

    @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.

  • myster02
    Kimberley Kilmister (@myster02) reported from Dundee, Scotland

    @virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom

  • badassscotsman
    Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.

  • StevenB35256011
    Steven Burns (@StevenB35256011) reported from Dundee, Scotland

    @TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact

  • Nells69
    Neil Malcolm (@Nells69) reported from Dundee, Scotland

    @virginmedia Is there problems with Broadband in DD1 area.? No Internet.!

  • Kirsty1Thomson
    Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland

    @virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!

  • Pauline25308430
    Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland

    Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄

  • meljanestuart1
    Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland

    @virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davealty
    Dave Alty (@davealty) reported

    Waited since 9am to speak to @virginmedia online (you can't call) answered at 5, transfered me to customer relations that never answered and closed at 6. What a waste of a day. And its a @virginmedia mistake thats caused this in the first place.

  • chrisyboyone
    Chris Diamond (@chrisyboyone) reported

    @virginmedia Hi. No it is not and my 100meg internet is running as Laos as 1meg at time. I have done all of the stuff on the website and connect app. Thais needs to be resolved ASAP as I am unable to use my service!

  • jstodd25
    jstodd25 (@jstodd25) reported

    @virginmedia waited hours for a reply when I got one person done security took ages to come back to me, they wanted to test connection (which was down at that moment) then tried to asked security again which I said I had already done to be told it's end of their shift & I'm back in a queue

  • WHurst1
    Will Hurst (@WHurst1) reported

    @virginmedia Not good enough. As a customer of many years, I think I’ve done more than enough to try to resolve this already as my thread explains. I’m not sure @virginmedia actually wants my business

  • random_dislikes
    Random Dislikes (@random_dislikes) reported

    @virginmedia Phone line issues

  • AbelInUK
    Abel 💾 (@AbelInUK) reported

    @virginmedia But the prices are automatically risen after finishing the contract anyway, then when trying to renew, with the counteroffer, you never keep the same price, it’s always more than before...

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service

  • KerryTatton
    Kerry Tatton (@KerryTatton) reported

    On hold to @virginmedia for 1 hour 4 minutes fed up of same loop of ed sheeran songs before my call gets disconnected. Angry right now. Appalling service Sort it out!!@ Need to speak to someone so how long will i have to wait tomorrow??

  • daniellatraceyy
    daniella tracey (@daniellatraceyy) reported

    how do u get hold of virgin media in a pandemic you don’t the shittest wifi service ever @virginmedia

  • james43885678
    james (@james43885678) reported

    @virginmedia why do you never do anything ypu say you will ?