Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Col Gray 🤘🏻
(@pixelscol) reported
from
Dundee, Scotland
Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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marcella
(@0_marcella) reported
from
Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
-
Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.
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⚽️Scuba Steve⚽️
(@stephdufc83) reported
from
Dundee, Scotland
@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Sherborne
(@GavinSherborne) reported
@virginmedia Can you help me cancel my contract. You are not answering the phone. And you hang up. Half a dozen times I've tried to ring and talk to u to pay the bill and cancel my internet. Please reply.
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Dave Ridgway
(@DaveRidgway2) reported
Dear @virginmedia if I had an issue with your tivo box not connecting to your router, how many times do you think it's reasonable for a customer to contact the call centre & resolve the issue? I'm up to 1 month & 12 calls... today's call time 3hrs 53 minutes. Do i win a prize?
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ollie
(@olliefnbr) reported
@virginmedia fix ur ******* internet that is being payed 50 quid a month for, ******* joke
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Mike Webster
(@MikeMjaw) reported
@virginmedia Our WiFi signal erratic today.
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Pb 2 Pints 🎃🪐
(@pheebzy_) reported
@virginmedia You need to sort out your WiFi and and your online help. Try speaking to your customers instead of making up stupid online tutorials to follow that don’t work 👏🏻 and being absolute robbing bastards in the process
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Caz@GR8
(@CazGR81) reported
@LandladyWoo @ThePollitt @virginmedia It’s the ‘commercial value’ part that’s the problem. I know 3 centres that won’t consider dismantling any parts off cars over 10 years old, regardless of make/model. This isn’t going to be any sort of boost for classic car parts.
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Jacob Owen
(@JacobAOwen22) reported
@virginmedia Your advert states “Experience our fastest and most reliable WiFi” can you please explain why it is that I your customer service offered me 350mbsp last week. Since the phone call and improved speed I’m running at 57mbps.?
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Caz@GR8
(@CazGR81) reported
@LandladyWoo @ThePollitt @virginmedia The last time I used a bus there was someone wanking into his coat and a woman wiping snot onto her seat. Never again. But more importantly, all the cars will be crushed, not recycled for parts unfortunately.
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Will Goodrum
(@Claret_and_Gold) reported
@virginmedia can you explain why there is a Virgin media broadband installation on the front of my house? When it was never ordered or authorized?? Your poor engineer just tried to switch over my broadband and pointed out the work your Team had done without authorization?
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Selby
(@_Selby) reported
@virginmedia I am pulling out what hair I have left at your customer service. I have an issue with my broadband and I cannot get through to anyone. HELP!