Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@SkyUK @virginmedia Were on lock down can't work. No work. No money. But yet you will not help the paying public that pay for your services. How about giving free channels. Frezze payment's. Or do something instead of not listening to the paying public coustmers
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
-
derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia how about helping out with all the self insolate people children off business shutting people stuck at home. Etc etc. Such things a added channels with no extra charge. To help the families out.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia @andycruise1979 You kidding virgin media. Texted no answer. Phoned and phone put down. Emailed no answer. For weeks and weeks weeks and weeks and still no answer. and I bet Andy did the same as me.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!
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karen mcewan
(@McewanKaren) reported
from
Dundee, Scotland
@Helen_Wood86 @virginmedia Just a slow as ever nothing from them so far 🤔
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Col Gray 🤘🏻
(@pixelscol) reported
from
Dundee, Scotland
Thanks @virginmedia for having me endure a call for 48 minutes while I try to get someone to give me the broadband speed I’ve been paying for for over a year (350Mbps but I’m only getting 140Mbps), and then simply hanging up on me with no fix. Joke of a company. #broadbandfail
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@LibertyGlobal @virginmedia. A big thanks for doing absolutely nothing to help us the paying consumers at this time. Is there any point you having a twitter page or Facebook page because your not listening to consumers at all especially at this time.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia do ever answer any of the virgin media customers vast problems. Or is it you just don't care and just take the money and shut up. How would you feel if we hung the phone up on you or stopped paying bills. What would you do then..
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Steven Whyte
(@whytey79) reported
from
Dundee, Scotland
@virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia I don't have any roaming concern!!!!! I want to call you while in France to cancel my virgin media account to respect the 30 days notice!
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marcella
(@0_marcella) reported
from
Dundee, Scotland
@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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⚽️Scuba Steve⚽️
(@stephdufc83) reported
from
Dundee, Scotland
@_p2baa Had to contact virgin media through the week. Thank Christ they have a messaging service online now so I didn’t have to call. 😌
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal @vmbusiness Ha ha that's a joke 6 weeks of calling and virgin media only for them to hang up everytime and that is the same with there text still waiting. Why not check out virgin media twitter page and Facebook page and see how many very angry costmers are venting there disappointment.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GreenGrassRidesAgain
(@ThurstanStHouse) reported
@virginmedia I cannot get through to anyone via phone. Can you let me have a direct number to speak to your customer service that won't do an automated option and redirect to website
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Rosie Taylor
(@mrsrosietaylor) reported
@virginmedia can you provide a fix time for broadband in TW12 area? It just says you’re working on it, which is not massively helpful!
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Victoria
(@Velkanquer) reported
@virginmedia you're not allowing me to raise a complaint. You make me create an account and wait for "confirmation email". It's been more than an hour since I creates the account No internet on N22 and i need to work Will you reduce my bill this month?
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David Silverman
(@Silv3rgoon) reported
@virginmedia Internet has been down since 9.10am and it says it will be fixed by 3pm. I am working from home today and have had to use my mobile phone as a hotspot. This is the third time it has happened in as many weeks. Not good enough
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Mark Farrugia
(@MarkFarrugia1) reported
@virginmedia @virginhelp Twice in a month broadband is down,I work from home and I can't now because of the loss of connection, I rung and and didn't answer.
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Lottie Yen
(@lottieyendley) reported
@virginmedia No the message just states that you are aware of the problem and are working on it
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yas
(@onlyyas_) reported
@virginmedia I got a text saying I will be receiving a new sim and my current one will be deactivated in a weeks time however it is showing up as no service since the morning and also sent the SIM card to the wrong address. I need my phone for work purposes so I need this sorted.
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(@PressExpose) reported
@virginmedia How do I get a refund for the amount I have in credit on my account after closing 5 months ago? I have contacted your support multiple times, you keep saying you will issue a cheque, but you never send it. I have contacted you multiple times over the past few months
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Katie Mahady
(@KatieMahady) reported
@virginmedia customer service is appalling.. mum spends 20mins on hold.. gets through to try and cancel, spends 10mins speaking to one person then passed on to someone else.. wants to know the ins and outs of her new sky deal (which is half the cost) and then they cut her off 😡
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Delfy💙 🇮🇹🇪🇺🇬🇧💛💙🏆💙💛
(@nackinu) reported
So when you make a complaint to @virginmedia and they say you will be contacted within 48hrs they are just appeasing you and don't actually care for their customers or their issue!!!!