Virgin Media outages and service status in Longforgan, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Longforgan, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 23, 8:32 PM GMT+1.
- TV (86%)
- Internet (9%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Longforgan, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Wi-fi | 5 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Louise Stirton 🏴 (@louisestirton) reported from Dundee, Scotland@virginmedia broadband down in Dundee what's going on
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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Vicki Simpson-Price (@ging03) reported from Dundee, Scotland@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media what has happened, your service- so disappointed!!!
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Harley Watson 🏴🇪🇺 (@_unlobito) reported from Dundee, Scotland> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Dorothy Brown 💙🇬🇧 (@Brackens1) reported from Dundee, Scotland@virginmedia No. I cannot speak to your team. It’s automated answering service only. I would like to speak to a human and book an engineer to make my £100 a month broadband package work consistently.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, ScotlandWtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE
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Colin Henderson (@liberator1701) reported from Monifieth, Scotland@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Lou (@LoobooLou) reported from Monifieth, Scotland@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Kirsten Doig 🏴 🇪🇺 (@KJD140209) reported from Dundee, Scotland@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVery poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!!
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Brian Austin (@BrianAustin21) reported from Dundee, Scotland@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mkkoll.eth 🏴🌊🏆 (@Mkkoll) reported@virginmedia @PeteUK7 This is what happens when you farm out yoir customer service to third worlders who run your 'support' until lunchtime then phone scams in the afternoon.
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Rob Holroyd (@RobHolroyd) reported@PeteUK7 @virginmedia We're having the same problem, been a year now, my dad is having to pay bills manually and incurring additional charges as they won't recognise his wife has died after countless emails and calls. It's disgusting.
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Rob Dew (@RobDew8) reported@virginmedia My virgin broadband has been down since Sunday 24/05….had engineers booked yesterday and today, but no one turned up ! Apparently this is a wider issue but tbh I have no idea what’s going on.shambolic customer service. Looking to leave them asap
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williams (@manmanelende) reported@virginmedia @JamieGBarry mine went from £82 to £185 😡 cancelled everything!! 3days before contract was expired retention team phoned, guess what? All of the sudden they could get it down to £65 …I told them where to stick it …
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RR (@Conquistadur) reported@JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.
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master P (@mastersdog) reportedI had the same problem with @skybroadcasting and left to join @virginmedia early this year.
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Steven Dale (@steven_dale) reported@virginmedia I have been locked out of "My Virgin Media” account since February, phoned 4 times and get nowhere they say they filled in a form and in 5 days it will unlock, never does. Means I have no access to sky sports, Virgin TV Go, and the new TNT Sports via HBO Max!!!
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CrazyCatLady (@clwi456) reported@Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.
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🇬🇧 FI is awesome 😎 (@GrahamCompton) reported@JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.
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Heppo (@neilheppen) reported@virginmedia @GeoffJonners Why should that matter. An existing customers should be offered the same renewal deal whether online or by speaking to an agent. But of course that's not the case - and even the online renewal offer goes up or down every couple of days. Time the regulators got to grips with it.