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Virgin Media

Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

CityProblem TypeReport Time
Dundee Internet 12 days ago
Dundee Internet 1 month ago
Dundee Internet 2 months ago
Dundee Internet 3 months ago
Dundee E-mail 4 months ago
Dundee Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia This is the second or third time since getting this hub I've had to do factory resets. The previous had no issues at all until it eventually failed after 5/6 years.

  • smithmum72
    Emma Smith (@smithmum72) reported from Dundee, Scotland

    @virginmedia installed on Friday at 6pm, not working since 6pm on Saturday. What a marvellous start 😖

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia The connect app is suddenly working again so it seems like a connected issue.

  • lynzcherrypop
    Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland

    @virginmedia Yeah that's no problem at all

  • john_glassey
    John Glassey (@john_glassey) reported from Dundee, Scotland

    @virginmedia Virgin Media broadband down for me intermittently yesterday, and now down for the past two hours in Dundee

  • smithmum72
    Emma Smith (@smithmum72) reported from Dundee, Scotland

    @virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.

  • Brackens1
    Dorothy Brown (@Brackens1) reported from Dundee, Scotland

    @Golfmagic3Golf It really couldn’t get any worse. We have @virginmedia package with poor, unreliable, intermittent broadband connection. Anything would be an improvement.

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia It might be that issue that's interfering with my hub there. I'll try it all again when I get home later today.

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia All other devices etc seem to be connecting so I will contact HIVE or @scottishgas tomorrow to see if they can help, but given your own systems cant reach the router I believe that's the issue.....again.

  • smithmum72
    Emma Smith (@smithmum72) reported from Dundee, Scotland

    @virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST

  • kirstycalligan
    Kirsty Morris (@kirstycalligan) reported from Dundee, Scotland

    @virginmedia hi, I've just joined as a new customer but have some queries, can someone please help?

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.

  • lynzcherrypop
    Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland

    Wtf @virginmedia I call three times to be put on hold with music then after 10 mins later get hanged up on... JOKE

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    Spent hours yet again trying to make the Virgin Media hub 3 work but now I just want to smash it and it's actually feeding into my depression/anxiety. Seems like every six months it's an issue. I love the speed but I might just say **** it soon and change service.

  • louisestirton
    Louise Stirton💚🤍💜 (@louisestirton) reported from Dundee, Scotland

    @virginmedia What's going on with your service in Dundee my broadband has been down all night and into this morning 😡

  • Frakbuddy
    Chris Bell (@Frakbuddy) reported from Dundee, Scotland

    @virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)

  • lynzcherrypop
    Lyñsèy Bïrrëll (@lynzcherrypop) reported from Dundee, Scotland

    @virginmedia The problem keeps happening with the calls. Nothing you can help by here thanks anyways.

  • LoobooLou
    Lou (@LoobooLou) reported from Monifieth, Scotland

    @virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!

  • toomuchbrandy
    STEVEN (@toomuchbrandy) reported from Dundee, Scotland

    @virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere

  • smithmum72
    Emma Smith (@smithmum72) reported from Dundee, Scotland

    @virginmedia Worst service ever. Engineer turns up today at 12 to sort a mess of cables left by the installing engineer, leaves us with NO broadband, phone or tv and now can't get an engineer until Friday. Appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Chuggernaut
    George Anthony (@Dr_Chuggernaut) reported

    @virginmedia It appears to be back now, wasn't sure what the issue was but logged downtime and it said it was an area issue. Didn't miss my counselling appointment, thanks for the reply though

  • BigBaldChris2
    BigBaldChris (@BigBaldChris2) reported

    Another marketing call from @virginmedia despite having asked a number of times to be removed from their list. When I said I now wanted to make a complaint, they then hang up… - is this how #dataprotection works? @ICOnews #removeme

  • Smeod
    Sharon (@Smeod) reported

    @BernardThresher @virginmedia @virginmedia has the worst customer service ever. They make you wonder whether you'd rather live without broadband! Appalling. I also had 5 hr convo. Nothing was resolved. Made a complaint in writing. Resolution after 10 day wait was to call customer services!!! Case closed. Grr

  • DMO_GB
    DMO_GB (@DMO_GB) reported

    Utter incompetence at .@virginmedia movers team. Each person u speak to says previous person made a mistake but THEY can fix it! They don’t. And the next person says the same thing. Again & again, no help and no fix @ofcom

  • Fullmet4lKitty
    KITTY 🌿 (@Fullmet4lKitty) reported

    @virginmedia But I get that every day. And because it’s okay again when it reaches 24hours it resets. Last night it said the link was down for maintenance so I couldn’t even try it. Honestly I’ve not had one full day where there hasn’t been an issue so far. It’s horrendous.

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • CarlWar39707411
    Carl Ward (@CarlWar39707411) reported

    @virginmedia hi 8ve come on holiday to Spain but ot keeps saying I'm not registered on network and I can get a single

  • Gazoona
    Galoona (@Gazoona) reported

    @virginmedia your service checker reports no broadband issues in my area. My router confirms I have no internet access. I’ve called your helpline but I just get told to switch the router on & off, then the call ends 🙃 how am I meant to get this resolved if I can’t talk to you?

  • ThomasIanBanwel
    Thomas Ian Banwell (@ThomasIanBanwel) reported

    @virginmedia Still down

  • mhairicatherine
    Mhairi (@mhairicatherine) reported

    @virginmedia Can’t get through to anyone that can help me. Now spent over 2 hours trying to get through to someone who can help sort this out