Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
||
| Dundee |
Wi-fi | |
| Dundee |
Phone | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Cupar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Gary Stevenson Jnr.
(@garystvnsn) reported
from
Dundee, Scotland
Absolutely pathetic customer service from @virginmedia again. Trying to resolve issues with my broadband, have been on the phone for 35 minutes and now passed in queue to speak to a FOURTH department. The last transfer put me through to the mobile phone department. Wow! 🤯
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Melanie Jane
(@meljanestuart1) reported
from
Monifieth, Scotland
@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Brandon Cameron.
(@brandoncameronx) reported
from
Dundee, Scotland
@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Steven Burns
(@StevenB35256011) reported
from
Dundee, Scotland
@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Neil Malcolm
(@Nells69) reported
from
Dundee, Scotland
@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Doug
(@dougaitken) reported
from
Dundee, Scotland
@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
@virginmedia It says no known issues in my area.
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Pauline McLaughlin
(@Pauline25308430) reported
from
Dundee, Scotland
Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Sabator
(@Popehoist) reported
from
Dundee, Scotland
@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Aliki Varvogli
(@AlikiVarvogli) reported
from
Dundee, Scotland
@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Scotch Living
(@LivingScotch) reported
from
Dundee, Scotland
Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Kirsty Thomson FRSA
(@Kirsty1Thomson) reported
from
Dundee, Scotland
@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsten Doig 🏴 🇪🇺
(@KJD140209) reported
from
Dundee, Scotland
@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Kimberley Kilmister
(@myster02) reported
from
Dundee, Scotland
@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Williams
(@Leeroy436906) reported
@virginmedia Complaint ref is C-2911222051. For the love of god can someone sort this sorry mess out. Or call me so I can cancel the whole thing and start over again with another provider.
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david
(@david12600) reported
@virginmedia Received a text to call in to discuss the complaint, done that and they wont even discuss the complaint. Can't even speak to a manager on the pre-install and everyone I speak to on that team seems to have no clue what they are doing. Very Very poor customer service.
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Tony McDonough
(@tonymc39) reported
@virginmedia Boosters? What are you on about? All we had was the hub and the TV box. Both were picked up last week. I never mentioned boosters.
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Ed Scott
(@EdScottLondon) reported
@virginmedia The text came from Virgin saying "beyond our control". Don't worry, if it doesn't arrive tomorrow I'll cancel ALL my Virgin services. I don't think you understand the hatred I have for Yodel. You are seriously making things so much worse by using them as your delivery partners.
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Steven Bromilow
(@bromilow_steven) reported
@virginmedia Absolute shambles of a company, customer service non existent. You owe money & theres hell to pay, Your mis sold a contract and there is no repercussions.
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Lee Williams
(@Leeroy436906) reported
@virginmedia I signed up for BB on 20/10. It’s been about 53 days and I still don’t have working internet. Even after making a complaint 9 days ago AND having the number of an engineer I still haven’t had anyone come to fix the issue…
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Lashes Nails + Brows
(@lnplusb) reported
@virginmedia Worst experience of my life with Virgin, they just want money. Absolutely disgraceful!
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Nicky Nacky Noo
(@NilDecet) reported
@virginmedia Actually I am on the phone to them. I've been on the phone for 34 minutes so far and still no help at all. Ridiculous suggestion.
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David Kirby
(@KirbyDavidW) reported
@virginmedia I couldn't get through on the phone because I don't have an account password; I couldn't use online chat because that's too busy, and now trying to talk on WhatsApp and I'm having to give you the same information multiple times and replies are glacial. I'm trying to cancel.
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Nicky Nacky Noo
(@NilDecet) reported
@virginmedia I'm on hold most of the time. Trying to sort out being disconnected. As a new contract has been set up I should have 14 days to cancel. They are cancelling, but restarting my original contract. My original disconnection date can't be given as it now goes from today. Disgusting!