Virgin Media outages and service status in Longforgan, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Longforgan, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, E-mail, and TV.
- The most recent signal from this area was received Aug 10, 12:08 PM GMT+1.
- Wi-fi (50%)
- E-mail (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Longforgan, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee
|
21 hours ago | |
|
Dundee
|
Wi-fi | 6 days ago |
|
Dundee
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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STEVEN (@toomuchbrandy) reported from Dundee, Scotland@virginmedia has to be the worst service. Another night without internet. Had nothing but bother since i upgraded services. Be phoning up tomorrow tomorrow to cance and go elsewhere
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Worst service ever. Had an engineer here today to make good the mess the installation engineer made, allnhebjad to do was tidy up cables and yet he's left us with no TV, broadband or phone and there's no engineers available until Friday. THE WORST
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Aliki Varvogli (@AlikiVarvogli) reported from Dundee, Scotland@virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland@virginmedia It says no known issues in my area.
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Lou (@LoobooLou) reported from Monifieth, Scotland@virginmedia can you help as staff on phone not willing to help. Parents left without landline as you changed way it works but no form of communication from you re this! Customer service is pants!!
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Steven Whyte (@whytey79) reported from Dundee, Scotland@virginmedia make your life easier and make it possible to cancel services online. Waited in queue since 1030am. You'll be happy to take my cash though when direct debit comes out.
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marcella (@0_marcella) reported from Dundee, Scotland@virginmedia currently looking into other providers as i plan to cancel my virgin since yous have nothing to offer me and not to mention im paying for 100mb internet but just ran a speed test which states i only receive 16.57mb so im getting ripped off big time #rantover
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Erin (@erinbernadette_) reported from Dundee, Scotland@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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derek stewart🏴 (@delmonifieth) reported from Monifieth, Scotland@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Ζara Barclay (@zarabarclay) reported from Dundee, Scotland@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Claire (@shoe_gal) reported from Dundee, ScotlandAghhh @virginmedia internet completely down, this is stressing me out as really busy at work
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Chris Bell (@Frakbuddy) reported from Dundee, Scotland@virginmedia @scottishgas Bad enough I pay £70 a month pretty much for just the solid internet.
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derek stewart🏴 (@delmonifieth) reported from Monifieth, ScotlandVirgin Media seem to think they are above reproach! Offering substandard service & charging excessively!
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Louise Stirton 🏴 (@louisestirton) reported from Dundee, Scotland@virginmedia broadband down in Dundee what's going on
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Emma Smith (@smithmum72) reported from Dundee, Scotland@virginmedia Yes I did and yes we had to wait 4 days to get service back, due to "something" the Monday engineer did while tidying the cables. Absolute shambles of a service.
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hannah bergin (@berginhannah) reported from Dundee, Scotland@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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propper klopper (@gilesy10982) reported@miked36 @virginmedia No problem at all 👍🏻
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Charles Forsyth (@charles_forsyth) reported@biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)
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John Bhoy Walton (@walton_bhoy) reported@virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad
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Alan Roberts (@AlanRob68902430) reported@DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore
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Darc Knight (@DarcKni68649817) reportedIt is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?
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Shaun Riley (@shaunriley1954) reported@DarcKni68649817 @virginmedia I had that and I have been a customer since before ntl!!
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VB (@Vincent2455) reportedReceived a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!
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Zoe Smith (@ladyspeakerz) reported@andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS
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Pachicin 🇬🇧 (@pachicin) reportedVirgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.