Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longforgan, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
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| Dundee |
Internet | |
| Dundee |
Phone | |
| Dundee |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Kirsty Price
(@Kirky_P) reported
from
Dundee, Scotland
@virginmedia “the other person cleared” most annoying when trying to get through to customer services. Why is this the only way to cancel accounts when you don’t let customers speak to anyone.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Been left hanging on phone for over 15 mins by VIRGIN MEDIA AGAIN, 2nd day in a row. Nobody wants to deal with my complaint. I have no lost 2 days of my life that I will never get back because of VIRGIN MEDIA
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia I have no wifi service. I haven't had any for 24 hours. I have spoken to customer service and they cannot get anyone to fix this today. I am on hold now to cancel my services
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Left hanging on phone for 3rd time in less than 24hrs for over, VIRGIN MEDIA - POOR POOR POOR
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal. For such a big company and you own virgin media do you listen to virgin media coustmers. Are you rude as there coustmer services. Do you care about virgin media customers. Or do you just take take and not listen or care just like us virgin media customers.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Brian Austin
(@BrianAustin21) reported
from
Dundee, Scotland
@virginmedia are a joke. Services down again. Customer services are an absolute disgrace, no help what so ever 😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Why is the service SO POOR at VIRGIN MEDIA now, I was happy prior to this, now looking at alternatives. VERY DISAPPOINTED
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Scott Brander
(@ScottBrander) reported
from
Dundee, Scotland
@virginmedia Your customer service is shocking, I will be changing provider as soon as possible. I had to come back to Virgin Media this year as it was the only Fibre Broadband provider in my street but I'll maybe have to forego speed for decent customer service.
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Erin
(@erinbernadette_) reported
from
Dundee, Scotland
@Rachel_A_ @virginmedia Exact same with us! Both of us had virgin in our old flats, and never once had a problem. But since we’ve moved to this one it’s been problem after problem! Not happy at all.
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graham manzie
(@gmanzie) reported
from
Dundee, Scotland
@virginmedia cant get broadband connected been flashing green for an hour and a half even though when i check my services it sats there are no problems with the broadband seevice in my area
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Sandrine B.
(@SandrineBaggins) reported
from
Dundee, Scotland
@virginmedia Hi, still not working and no problem is detected on the website. It seems To be a problem with the DNS server according to the message I get in my laptop.
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Louise Stirton 🏴
(@louisestirton) reported
from
Dundee, Scotland
@virginmedia broadband down in Dundee what's going on
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys
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Susan MacDonald 💖
(@SusanM1984) reported
from
Dundee, Scotland
@RangersCulture No sound issues appear to be virgin media only.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia It's just not me with the same problems it's my neighbours as well. We have all complained and nothing done with the speed as well as the TV drop out. 2 have moved over to sky because of all the problems.
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sandra
(@splogeegal) reported
from
Dundee, Scotland
@virginmedia wifi down in Dundee, no info on website. What a surprise!!!!
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Sean
(@SeanSievewright) reported
from
Dundee, Scotland
@Libra_Comms @virginmedia "Know how you feel, it's an utter joke now with the amount of times I get letters saying the prices are going up AGAIN just to get the same old excuse which is "it's to invest in our network and services" maybe should thing of the customers for a change more like!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Linda
(@mikecom17) reported
@virginmedia Sort this **** out because I’m not paying £45 a month to get wound up like this every day. How hard is it to have a broadband service that actually works?
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Craig Murray
(@CraigMurrayScot) reported
@virginmedia Well how do I get a reference number? Your website doesn't offer a reference number. And I'm not calling because you make me wait for an hour and then hang up.
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Samad Khan
(@dotnetkhan) reported
@virginmedia, if it's not your broadband playing up, it's your mobile network. Please fix your issues once and for all. I've spent more time speaking to you than to my wife. And I'm working from home!
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Dual-Flaggin' Bananas #FBPE
(@LoubinWally) reported
Hey @richardbranson 👋 The customer service at @virginmedia is atrocious! Called to amend my package as it is coming to an end... got cut off the first time and the second time was asked for my mobile number to receive a call back .... which didn't happen.. 🤨 #NotGoodEnough
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Tracey Anne Keenan
(@tracey_sparke) reported
@virginmedia Thanks for the apology but this charge should not be applied in the first place. I can't remember virgin helping me move! I am sure if I was a new customer who had just moved into a new house you would not have applied it. Regards Tracey
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Leeroy Brown
(@noeth_wycombe) reported
@virginmedia As I say, I’ve been told by VM construction team, Avonline contractors and VM engineers that the fibre cable has been damaged... but no appointment ever gets booked, that’s what I need. I fail to see how other customers are going to be able to resolve that one?
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ola oladapo
(@RiddlesLaca) reported
@virginmedia Well you do whatever you want to do. I am calling virgin. Check my account 754187001. Until you sort the service out, no more payment.
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David
(@dav1dkenworthy) reported
@virginmedia So yr not able to help other than pointing me to a website??
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DJ Unreal
(@DJ_Unreal) reported
@virginmedia Called up again today as it wasn't fixed yesterday as promised. Date's been pushed out again. Again no notification until I called and asked. This needs sorting out! Did get an upgrade to M500 and bill reduction as part of it, but that's no use if the upstream still doesn't work!
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Leeroy Brown
(@noeth_wycombe) reported
@virginmedia I predicted as much. Problem being that Twitter is the only sensible communication I’ve had with Virgin Media since joining in February! My speed via Ethernet fluctuates from a couple of mb to a top speed of about 40mbps. I’ve been told the fibre is damaged but no-one comes!