Virgin Media outages and service status in Longforgan, Scotland

Problems in the last 24 hours in Longforgan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Longforgan, Scotland

The most recent Virgin Media outage reports came from the following cities: Dundee.

City	Problem Type	Report Time
Dundee	TV	5 days ago
Dundee	TV	7 days ago
Dundee	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Longforgan, Scotland

Latest outage, problems and issue reports in Longforgan and nearby locations:

• 
  Scotch Living (@LivingScotch) reported 3 minutes ago from Dundee, Scotland

  Hello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!

• 
  Yackabean (@Yackabean1996) reported 4 minutes ago from Dundee, Scotland

  @virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****

• 
  Aliki Varvogli (@AlikiVarvogli) reported 6 minutes ago from Dundee, Scotland

  @virginmedia Thanks. It seems my only option is to phone, but with wait times of an hour that will cost a lot of money. It’s unfair that I should pay to let you know you’re not providing me a service.

• 
  Kimberley Kilmister (@myster02) reported 8 minutes ago from Dundee, Scotland

  @virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 9 minutes ago from Monifieth, Scotland

  Very poor service from Virgin Media, WiFi only working50% over 2 months. Offered small amount as goodwill gesture, they explained that all other service were working & that seemed ok. AVIOD!

• 
  Andy Pangbourne 🐝💛🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@andypan88) reported 16 minutes ago from Dundee, Scotland

  @virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏

• 
  Jim Auld (@badassscotsman) reported 16 minutes ago from Dundee, Scotland

  @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

• 
  Louise Stirton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@louisestirton) reported 17 minutes ago from Dundee, Scotland

  @virginmedia broadband down in Dundee what's going on

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 28 minutes ago from Monifieth, Scotland

  VIRGIN MEDIA, promised £40 off next bill, but this has not been applied. Trying to contact them- NO RESPONSE. Also over last week VERY VERY poor internet service!!

• 
  sandra (@splogeegal) reported 31 minutes ago from Dundee, Scotland

  @virginmedia wifi down in Dundee, no info on website. What a surprise!!!!

• 
  Harley Watson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@_unlobito) reported 31 minutes ago from Dundee, Scotland

  > submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀

• 
  Vicki Simpson-Price (@ging03) reported 35 minutes ago from Dundee, Scotland

  @virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡

• 
  Steve Lonie (@stevelonie) reported 36 minutes ago from Dundee, Scotland

  @DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..

• 
  Jim Auld (@badassscotsman) reported 40 minutes ago from Dundee, Scotland

  @SkyUK @virginmedia With this virus going around and thousand going into self isolating Schools closing. Company's and business closing. Is there any deals you're doing. Is there anything your doing to help with things such a free channels.

• 
  Pauline McLaughlin (@Pauline25308430) reported 42 minutes ago from Dundee, Scotland

  Every night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄

• 
  Kirsty Thomson FRSA (@Kirsty1Thomson) reported 45 minutes ago from Dundee, Scotland

  @virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!

• 
  Colin Henderson (@liberator1701) reported 50 minutes ago from Monifieth, Scotland

  @jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!

• 
  derek stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@delmonifieth) reported 54 minutes ago from Monifieth, Scotland

  Virgin Media seem to think they are above reproach! Offering substandard service & charging excessively!

• 
  Ζara Barclay (@zarabarclay) reported 55 minutes ago from Dundee, Scotland

  @virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!

• 
  Jim Auld (@badassscotsman) reported 58 minutes ago from Dundee, Scotland

  @virginmedia Plus problems. I even had to get a mate to have a look the phone lines because he used to work for virgin media as enginer he told me the lines were all rusted and need replacing even then they did listen now it's speed problems amongst propertys

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lythgoe (@IanLythgoe4) reported 11 minutes ago

  @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

• 
  v (@PaulWes15396579) reported 15 minutes ago

  @virginmedia i don’t have account , your so bad i paid up early, my post is redirected , you haven’t sent a box . just post the ******* address

• 
  Chríss (@Chriss_m) reported 16 minutes ago

  @emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.

• 
  Holeshot BMX (@HoleshotBMX) reported 19 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  Ben Leo (@Benleo) reported 24 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  Sir Moanalot (@Sir_Moanalot_) reported 25 minutes ago

  @Benleo @virginmedia They are awful. I’ve been stuck with an exorbitantly priced rolling contract because I plan to move house soon and have no idea if wherever I move to will have VM cable in the street. Zero reward for customer loyalty. When I do finally move, @virginmedia can get in the bin.

• 
  Steve Hard (@PercivalPeabody) reported 29 minutes ago

  @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

• 
  guygorilla (@guygorillacity) reported 29 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Kelly Turner (@kellyj70) reported 30 minutes ago

  @virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.

• 
  oatcake (@tdog1410) reported 35 minutes ago

  @Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into