Virgin Media Outage Report in Longforgan, Perth and Kinross, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Longforgan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longforgan, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Longforgan, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 29 days ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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4 months ago | |
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Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longforgan, Scotland
Latest outage, problems and issue reports in Longforgan and nearby locations:
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, Scotland@virginmedia It says no known issues in my area.
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Scotch Living (@LivingScotch) reported from Dundee, ScotlandHello @virginmedia , I hope that you are well. I have your V6 TiVo Box; I recently deleted some shows by mistake, however the “recently deleted” folder is missing/gone/not there anymore. Was there a software update to remove it? Can I get my shows back? HELP!
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Kirsten Doig 🏴 🇪🇺 (@KJD140209) reported from Dundee, Scotland@virginmedia I ordered a wifi booster on 18th August, it never arrived. I have sent several requests for help since to your "help"/complaints page. I am a keyworker trying to work from home. I am hard of hearing which is why I'm not phoning. Please help me.
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Doug (@dougaitken) reported from Dundee, Scotland@virginmedia Is there any way I can request someone take a closer look at my line? I’ve had connectivity issues all week, and today it was constant. Reset and rebooted router and it’s still happening but of course your “nifty tool” for service status says all good.
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Sabator (@Popehoist) reported from Dundee, Scotland@_Glintofsilver @Ljonik @virginmedia I can personally reccomend Vodafone, cheap fast and it never goes down in the 2 years I've had it
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Brandon Cameron. (@brandoncameronx) reported from Dundee, Scotland@virginmedia can’t believe your company. Called regarding a move in date, then 2 mins later I’m disconnected and you have deleted my account. On phone to customer service can’t reconnect. 2 mins later come back you can connect me for a £50 fee 1/2
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Ζara Barclay (@zarabarclay) reported from Dundee, Scotland@virginmedia is there a problem in Dundee with broadband? Wifi keeps going off and on every 15 mins, checked box etc all fine. This is the second time to have happened in 2 weeks!
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland@virginmedia can you have someone call me to regrade my services. I am now into a 2nd week of an on line chat that only ever says we aim to get to you in 4 hours but I never get someone #crapService #terriblecustomerservice
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia @VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days early before I moved house when everyone is homeworking offered me £18 compensation!
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@VirginMediaNews yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Kimberley Kilmister (@myster02) reported from Dundee, Scotland@virginmedia absolutely disgusted with your 'customer service' been trying for ages to get someone to recontact our services. If I don't take a deal im NOT interested in, keep being offered the same one, im put into a queue thats NEVER ANSWERED #competionRules #ofcom
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Steven Burns (@StevenB35256011) reported from Dundee, Scotland@TheBoyMcNicoll @virginmedia Just cancel your direct debit mate. They’ll no be long at getting in contact
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Neil Malcolm (@Nells69) reported from Dundee, Scotland@virginmedia Is there problems with Broadband in DD1 area.? No Internet.!
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Kirsty Thomson FRSA (@Kirsty1Thomson) reported from Dundee, Scotland@virginmedia yet more terrible customer service from Virgin media disconnected Internet services 10 days before I moved house when everyone is homeworking offered me £18 compensation!
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Pauline McLaughlin (@Pauline25308430) reported from Dundee, ScotlandEvery night at this time @virginmedia goes down!! Drives me insane!! Second night in a row I can’t get Neve’s meter uploaded 🙄
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Melanie Jane (@meljanestuart1) reported from Monifieth, Scotland@virginmedia ive had so many missed calls which i answer ndcant get through automated system with you called back still can't speak to someone (I forgot pasword) i suspect its cause you want money from me, but I now just want to leave due to poor systems #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Alty (@davealty) reportedWaited since 9am to speak to @virginmedia online (you can't call) answered at 5, transfered me to customer relations that never answered and closed at 6. What a waste of a day. And its a @virginmedia mistake thats caused this in the first place.
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Chris Diamond (@chrisyboyone) reported@virginmedia Hi. No it is not and my 100meg internet is running as Laos as 1meg at time. I have done all of the stuff on the website and connect app. Thais needs to be resolved ASAP as I am unable to use my service!
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jstodd25 (@jstodd25) reported@virginmedia waited hours for a reply when I got one person done security took ages to come back to me, they wanted to test connection (which was down at that moment) then tried to asked security again which I said I had already done to be told it's end of their shift & I'm back in a queue
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Will Hurst (@WHurst1) reported@virginmedia Not good enough. As a customer of many years, I think I’ve done more than enough to try to resolve this already as my thread explains. I’m not sure @virginmedia actually wants my business
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Random Dislikes (@random_dislikes) reported@virginmedia Phone line issues
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Abel 💾 (@AbelInUK) reported@virginmedia But the prices are automatically risen after finishing the contract anyway, then when trying to renew, with the counteroffer, you never keep the same price, it’s always more than before...
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JT (@leeds2d) reported from Bishop Auckland, England@virginmedia No. I’ve been in contact and I was supposed to receive a phone call within 4 hours. This was 6 hours ago. Very poor service
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Kerry Tatton (@KerryTatton) reportedOn hold to @virginmedia for 1 hour 4 minutes fed up of same loop of ed sheeran songs before my call gets disconnected. Angry right now. Appalling service Sort it out!!@ Need to speak to someone so how long will i have to wait tomorrow??
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daniella tracey (@daniellatraceyy) reportedhow do u get hold of virgin media in a pandemic you don’t the shittest wifi service ever @virginmedia
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james (@james43885678) reported@virginmedia why do you never do anything ypu say you will ?