Virgin Media Outage Report in Little Canfield, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Little Canfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Little Canfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Little Canfield, Essex, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Chelmsford, Bishops Stortford, Essex and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
||
| Harlow |
TV | |
| Chelmsford |
Wi-fi | |
| Harlow |
Wi-fi | |
| Harlow |
Internet | |
| Harlow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Little Canfield, England
Latest outage, problems and issue reports in Little Canfield and nearby locations:
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Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Could someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help
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Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
@virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!
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Paul Ess 🇮🇪
(@djsmiffyp) reported
from
Harlow, England
@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
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Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rangaa
(@RangaaBTM) reported
@virginmedia @PlummZi I was sad when his stream ended due to his Internet problems, we need a stronger connection for @PlummZi his streams simply cannot be missed 😢
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Mat Adlard
(@G7FBD) reported
@virginmedia .. once 5G is on in my area. Even #skybroadband and #talktalk provide a better service. AND THAT IS SAYING SOMETHING #poorcustomerservice @ofcom and @BBCBreaking
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Blaine Mullan
(@big_blainer) reported
@virginmedia They temporarily fixed the main cable coming into the house at the start of March, but were to come back &fix it properly, cable laying all over our garden. 3 times now an engineer hasn’t turned up. Phoned customer services each time nobody able to give me reasonable explanation
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Craig Barton
(@barton6435) reported
@virginmedia Its a technical problem that has been going on for nearly a year yet I just get passed from piller to post. The only reason I am tweeting is I will use it as evidence of a poor service and a lack of customer service for when inevitably this will end in legal action 1/2
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Ton
(@_Ton_Santos) reported
@virginmedia This year I got misinformation about moving address and how it would impact my bill, products that I didn't ask for was added to my account, now this crazy billing issue, and today, in contact with your team, for some reason my phone number was totally different. What about GDPR?
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Feej
(@fenifipie) reported
@big_blainer @virginmedia They cancelled mine today too, didn't bother to tell me, blamed covid, wouldn't let me rebook, and wouldn't let me make a complaint.
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Feej
(@fenifipie) reported
@nursecazza @virginmedia You were allowed to make a complaint? I was told I wasn't allowed to make one and have to go online and wait up 14 days for a response!
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Alison Barton-Simmons
(@absbobbins) reported
@virginmedia I’m not the account holder. Will that be a problem?
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Ryan 🪱🐕
(@Wormdogg) reported
Hello @virginmedia I have cancelled with you. I told the 1st person I have. Then I told the second that I have. Just had a missed call from you just now. Please be warned if anyone else calls I will just tell them to **** off. Cheers.
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Alan Wilson
(@Alan10Wilson) reported
@virginmedia made a complaint 6 weeks ago. Just called for an update only to be told that it will take up to 16 weeks to resolve. Absolute terrible customer service. How you think you can run a cable over my property without my authorisation is beyond me!