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Virgin Media

Virgin Media Outage Report in Haslingden, Lancashire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Haslingden, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haslingden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Haslingden, England

The most recent Virgin Media outage reports came from the following cities: Burnley, Blackburn, Bolton, Chorley, Bury, Oldham, Nelson, and Rochdale.

CityProblem TypeReport Time
Burnley Internet 9 hours ago
Blackburn Wi-fi 10 hours ago
Bolton Internet 19 hours ago
Blackburn Wi-fi 22 hours ago
Blackburn Wi-fi 1 day ago
Blackburn Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Haslingden, England

Latest outage, problems and issue reports in Haslingden and nearby locations:

  • jameze1992
    James Marshall (@jameze1992) reported from Oldham, England

    Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂

  • mikelynch7
    mike lynch (@mikelynch7) reported from Middleton, England

    @virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process

  • jameze1992
    James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia is down again. Literally on the phone every day now

  • raydeluce
    Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There are some issues with the tv, some channels are completely un watchable, channel 4 HD & +1 for the moment, I will check the rest

  • RubbermanPaul
    Paul Barton (@RubbermanPaul) reported from Rochdale, England

    @virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡

  • jameze1992
    James Marshall (@jameze1992) reported from Oldham, England

    @virginmedia Just finished a phone call. No engineer until tomorrow which leaves my vulnerable mum without a phone. Completely unacceptable service. Spoke to a manager who wouldn't allow me to take this further.

  • adamconlon2013
    independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    @virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues

  • raydeluce
    Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia It was affecting the wireless connection on and off for over 6 hrs to the point where I switched wifi off on my phone! I'll not hold my breath for today but I'll certainly be in touch if this problem Carrie's on today!

  • adamconlon2013
    independent media wolves Manchester (@adamconlon2013) reported from Middleton, England

    WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏

  • ImLauraa
    Laura Donnellan (@ImLauraa) reported from Oldham, England

    @virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.

  • wlasinclair
    Wendy Sinclair RN (@wlasinclair) reported from Hindley, England

    @virginmedia Yes I’ve tried a few times but I keep getting cut off when they don’t know how to deal with the query. I’ll keep trying and maybe someone will be able help!! Thank you 🙏

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • lorraineayrton
    Lorraine Ayrton (@lorraineayrton) reported from Bolton, England

    @virginmedia OK I am getting mad 🤬🤬🤬 This has been my problem I CANNOT GET THROUGH TO A HUMAN BEING. Everything is automated. When I try to call it goes round the houses and then the call drops. #lostacustomer #igiveup

  • Aftab147
    Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.

  • harness68
    harness68 (@harness68) reported from Oldham, England

    @virginmedia fantastic most of the channels are not working. To make things worse been waiting 20 mins for customer services on the phone. What a service

  • bizzarebird
    BBird (@bizzarebird) reported from Bolton, England

    @virginmedia But the package I have is old now it doesn't exist. I don't have HD channel for itv2. And pay so much basic phone line and Internet so pay over odds. Price increases on an outdated package. You think 10 years as a customer I could upgrade my package to a current TV one

  • Aftab147
    Aftab (@Aftab147) reported from Rochdale, England

    @virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

  • raydeluce
    Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    @virginmedia There is an issue and it hopefully should be sorted tomorrow.

  • LeanintoDesign
    John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanTHearn
    Dan Hearn (@DanTHearn) reported

    @virginmedia Hi, is there an issue in RG4 (Reading?) The WiFi has been dropping out for the past 3 hours but your status page won't load.

  • nonothecatdiary
    NonoTheCat (@nonothecatdiary) reported

    @virginmedia, seriously you are going to fix the broadband outage in my area by Aug 3?! That's a week!!!

  • implsvgrande
    lexi ❀ (@implsvgrande) reported

    @virginmedia i’ve done that it says no problems

  • implsvgrande
    lexi ❀ (@implsvgrande) reported

    @virginmedia ethernet appears to be working, just wifi that is it the problem.

  • LordUtley
    Tim Burdett (@LordUtley) reported

    @virginmedia Just spoken to several people at VM to get help with reducing costs and poss switching to Stream. Shocked by the unhelpful responses. Been a customer for over 20 years.I’m told no discounts other than a new contract - really? Stream - I give up!

  • scottbcomedyuk
    Scott Bennett - “Great Scott!” - Touring 2022/23 (@scottbcomedyuk) reported

    @virginmedia Yes. You compensated me for last month, said the problem would be resolved by July 14th. It hasn’t, so I need compensating for this month too. We are having to drive away from the area to make phone calls that don’t cut out. We need a time frame when this is to be resolved.

  • mattjakob
    Matt Jakob (@mattjakob) reported

    @virginmedia so far Ive spent over 2h and been transferred 3 times while trying to cancel my contract as Im moving abroad. You have the worst customer service ever

  • stroooonach
    Rob 3000 (@stroooonach) reported

    @virginmedia why is it so hard to talk to a human when I call you? Your automated phone system is the worst I have ever used. I hate hate hate calling you. I feel sorry for the people you hire as your system must piss every caller off

  • microjology
    Dr Jo Heaton (@microjology) reported

    @virginmedia Thanks for your reply- however, as already stated the service checker tool isn’t working

  • DannyCussick
    Dundeevibe. (@DannyCussick) reported

    @virginmedia is it impossible too talk with a human being on your site or phone numbers. It's not the case when your trying to sell me deals though. The sooner someone comes for that crap modem the better.