Virgin Media

Virgin Media Outage Report in Haddington, East Lothian, Scotland

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The latest reports from users having issues in Haddington come from postal codes EH41.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Haddington, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Haddington, East Lothian, Scotland 12/16/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Haddington, East Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh and Haddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Haddington, Scotland

Latest outage, problems and issue reports in Haddington and nearby locations:

  • gclarkyc Grant Clark (@gclarkyc) reported from Edinburgh, Scotland

    @virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401

  • gavinneate Gavin Neate (@gavinneate) reported from Edinburgh, Scotland

    @sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • johnend87 John Enderby 🥃 (@johnend87) reported from Edinburgh, Scotland

    @virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • joaniemac17 Joan McNaughton (@joaniemac17) reported from Edinburgh, Scotland

    Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • hibsww W W (@hibsww) reported from Edinburgh, Scotland

    @virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call

  • Isnaewinston Whitson (@Isnaewinston) reported from Edinburgh, Scotland

    @virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • macca1875 Lee McIntosh (@macca1875) reported from Edinburgh, Scotland

    @RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • scurloguechamp mick g (@scurloguechamp) reported from Edinburgh, Scotland

    @virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @IanMurphy111 @virginmedia I am mate awful service

  • Justemm1 Justemm (@Justemm1) reported

    @virginmedia I have been trying to phone up it says your lines are open till 8pm on website but saying on the phone you are now closed complete und utter disgraceful service

  • haz_bond Harry Bond (@haz_bond) reported

    @virginmedia Your service is down. Got to internet access at all. And you won’t even let me run a test to find out the problem. Been on a chat for nearly an hour and so response…

  • marktaylor73 Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • IanMurphy111 Ian Murphy (@IanMurphy111) reported

    @stumccullagh @virginmedia Cancel your direct debit, guaranteed that they ring you then

  • colinrobbins Colin Robbins (@colinrobbins) reported

    @Ofcom I have tried to raise a complaint with @virginmedia, but all routes to raising a complaint fail. Your process required me to have raised a complaint before contacting you. What if my complaint is it is impossible to complain?

  • megan_orton28 Megan-Alys🌈🌈 (@megan_orton28) reported

    O2 data services are ******* ****, Virgin Media wifi is ******* ****, every time im connected to both nothing works when i connect to just virgin nothing works, when i connect to O2 nothing works, or it works but its very ******* slow, sick of it

  • ReckzyJames James (@ReckzyJames) reported

    virginmedia is a bag of ******* ****

  • notroon_ 🌐 (@notroon_) reported

    @virginmedia pattern your services man. Not everyday my WiFi drops down

  • ArtisticCollect Art Connoisseur (@ArtisticCollect) reported

    @virginmedia Managed to book a technician after quite some time. Modem finally sorted itself out on its own so now I need to cancel the technician. But the website doesn’t work to actually be able to do that 🙃 It’s like Virgin is actively trying to make me go to a competitor -_-