Virgin Media Outage Report in Haddington, East Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haddington, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Haddington, East Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunbar and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haddington, Scotland
Latest outage, problems and issue reports in Haddington and nearby locations:
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Jamie McHale
(@jamiemchale) reported
from
Edinburgh, Scotland
So looks like yes, @virginmedia is having a big outage.
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.
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Mark Tempini 🕹👏
(@MarkTempini) reported
from
Edinburgh, Scotland
The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
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𝚅𝚒𝚌𝚝𝚘𝚛 🌟
(@_HausOfVictor) reported
from
Edinburgh, Scotland
@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.
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SAF
(@SARFRAZRATHORE) reported
from
Edinburgh, Scotland
@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
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Lee McIntosh
(@macca1875) reported
from
Edinburgh, Scotland
@RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.
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Joan McNaughton
(@joaniemac17) reported
from
Edinburgh, Scotland
Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable
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Danny Zyw
(@DannyZyw) reported
from
Edinburgh, Scotland
@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help
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John Enderby 🥃
(@johnend87) reported
from
Edinburgh, Scotland
@virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaaand #virginmedia is down again...
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
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Fraser Stewart
(@FraserStewart5) reported
from
Edinburgh, Scotland
@virginmedia when will this outage be fixed
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Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaand #virginmedia is down again!
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Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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papi foxy
(@papi_foxy) reported
is @virginmedia down again bruh
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Joel Sampson
(@joelsampson1) reported
@virginmedia @ferguspw I think the problem is here it takes ages to get through to you! I’m currently at 25 minutes and waiting for someone to answer the phone..
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Ben kalcher
(@BenKalcher) reported
@virginmedia use live chat to talk about phone upgrades. Get connected to a real person. Use it for broadband upgrades. Get connected to a real person. Want to downgrade the TV package. Talk to the bot, no advisor available, only call if it's important. See help for advice.
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nicola howarth
(@howarth_nicola) reported
@virginmedia Can i have complaints contact me please as i also have problems on going with my mobile phone.
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Phil
(@pmyrps) reported
@virginmedia I received a message saying that my complaint is being closed because I have not responded within 28 days. This is wrong and frustrating.
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Ryan Crozier
(@crozier2015) reported
@virginmedia No idea its telling me to check back in 24 hours. I got a message yesterday morning to say previous flagged issue has been fixed (which I flagged up on day 1 of installation as service was bad) and yet the issue in question has got worse
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Britster33
(@Britster33) reported
@virginmedia No ill just cancel my direct debit. And when you try and bill for me for the remainder of my contract I'll send all these as proof of complete lack of help.
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Britster33
(@Britster33) reported
@virginmedia I have tried. I just want to cancel my membership now as can't even speak to anyone.
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Jacqui Riley
(@cajriley51) reported
from
Stoke-on-Trent, England
@virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please
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Rob
(@sarnadigital) reported
@bt_uk Lol, enjoy getting your internet from a donkey on a treadmill? Seriously, your service is ****... compared to virgin media delivering 300MBPS no sweat.