Virgin Media Outage Report in Haddington, East Lothian, Scotland
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The latest reports from users having issues in Haddington come from postal codes EH41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Haddington, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Haddington, East Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh and Haddington.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Haddington, Scotland
Latest outage, problems and issue reports in Haddington and nearby locations:
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Spike
(@Spike61987764) reported
from
Edinburgh, Scotland
@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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liam finn
(@lfinn777) reported
from
Edinburgh, Scotland
@virginmedia Is this in progress? I haven't seen any resolution?
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Ashley
(@ashjrox) reported
from
Edinburgh, Scotland
I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice
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Pete C
(@PeteC1874) reported
from
Newbattle, Scotland
@virginmedia Sorted going really fast 👍 just the 2 days outage though
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia Day 4 of outage...
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Neil Finlayson
(@neilfinlayson) reported
from
Edinburgh, Scotland
@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Toughers🇳🇱🏴
(@toughers1872) reported
from
Dalkeith, Scotland
Virgin Media never fail to disappoint🙃
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Is there a broadband outage in Edinburgh EH11 just now?
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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Radhamanalan
(@happymaan) reported
from
Edinburgh, Scotland
@virginmedia I checked.. No issues in my area!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Angseesing
(@HAngseesing) reported
@virginmedia Hello I raised the original complaint at Start of September and followed up at start of October. I’ve tried calling to no support after an hour in the phone so not happy with the service here is there anyway to actually get it looked at rather than this message that looks wrong
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🦿ⓘ Marcus ⓘ🦿
(@MrBrittle1) reported
Mate just texted stuck in Virginmedia hub into modem only mode somehow without a laptop or Ethernet cable & waiting for can you pop up & fix it can’t taken melatonin & phenergan
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Romi 🇪🇺 🇵🇱🌎
(@romanka72) reported
@virginmedia @porthkea I've been receiving unsolicited phone calls from this number few hours after terminating my broadband service.
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arun chauhan
(@chauhanarun87) reported
@virginmedia I bought broadband plan on 30th sep, till date it didn’t work due to some tech issues and though 2 engg visits, the issue is not resolved. As I can’t wait indefinitely on this
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popwilleatitself
(@popwilleatitse1) reported
@virginmedia Called and your people can’t come to fix issue for another week. I can’t work without internet. Is this good customer service? I’ll have been without internet for almost two weeks…
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Steph Merry
(@JefferyBeaker) reported
@virginmedia Yes. No issues. They keep saying there is no issue but our internet stops working 20 times a day. We need an engineer to our house. Not online/over the phone ‘fixes’. I’ve been through this so many times, speak to someone else then have to do it all again. It’s infuriating.
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Tomasz0508
(@tomasz_music) reported
@virginmedia one week ago I report issue with my broadband.. that was thursday 20.10.2022. My router won't log to network [blue light rapidly blinking] on Friday 20th technician come to my house. He change router .yes after his visit nothing change, my router after restart 1/2
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MikeP
(@Mikeedpembo) reported
Successfully completed 8 hours of negotiations with Virgin media on WhatsApp, need a lie down
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emma!
(@emmaisasink) reported
Virgin Media is so unreliable it’s insane. Can barely go a full week without the WiFi not working.
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Harley Faggetter
(@Topperfalkon) reported
@stavvers @belledejour_uk I had to get Virgin Media to explicitly allow my surname on their support forums... That was a... fun conversation