Virgin Media Outage Report in Farndon, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farndon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farndon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Farndon, Cheshire West and Chester, England
The most recent Virgin Media outage reports came from the following cities: Wrexham, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Queensferry |
Wi-fi | |
| Wrexham |
||
| Wrexham |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farndon, England
Latest outage, problems and issue reports in Farndon and nearby locations:
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Chester, England
@virginmedia I cannot believe you are putting the price up again and claiming it is ultra reliable when I've had nothing but an unpredictable signal since getting the hub. It's not worth £25 let alone £27.50
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia No I don’t live near her, she is upset and I cannot get through to anyone at Virgin, I need an engineer out to fix this issue....
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Rob
(@Rigobluenose) reported
from
Littleton, England
@virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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ASH (GEN-X)
(@MrAshleyVP) reported
from
Saughall, England
@melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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Clare Harding
(@couldbecalmer) reported
from
Chester, England
@CybillLiberty @virginmedia This is appalling. Come on @virginmedia sort yourselves out and give this woman her wifi back. You ballsed up, you can fix it, no one needs this hassle right now.
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chaps_28
(@Chaps_28) reported
@BonaFideHiro @virginmedia If only you could get BT bro. Hate seeing all this Virgin **** all the time.
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Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
@thepublicgets @virginmedia The fact that I’ve been a customer for years with virgin and the service gets worse and their prices just keep getting hiked, if I left for 30 days then came back I’d get a 50% discount….. yet stay with them and they charge u an 80% increase
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Jones
(@CorporalJonesie) reported
@gav28uk @virginmedia The service is intermittent, always a bugger to fault find. Think the DNS change and it seeming to work might be coincidence.
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swiss tony 💙
(@ukfishert) reported
@virginmedia my internet wasn't working this morning and have rebooted router, now its on but slow. No fault in the area showing and the feature on the app to run a test isn't working for me. Struggling to raise the issue to you guys. Pls send help!🙏
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Tom Mellor
(@tom_mellor1991) reported
If everyone customer had 1p for every time there was an issue with #virginmedia then every customer wouldn’t have to pay for their service
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Jarrett MedTech Consultants
(@JarrettMedtech) reported
@virginmedia Unable to do any work. I had to cancel a Teams meeting with an Indian business contact this morning and push it to Thursday morning. Like an ignorant westerner I thought the issue was with them, until I ran my internet checker. Not good enough #VirginMediaoutage !
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Chomp1T
(@CheeyompIT) reported
Virginmedia Internet is down I my area. Time to continue the job hunt on my phone for today. 🙃
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🐙
(@Gromizzle) reported
@virginmedia Your phone service is terrible also
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Spring
(@springlew114) reported
@virginmedia Your prices it should never happen 👍🏻
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia