Virgin Media

Virgin Media Outage Report in Eynsham, Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Eynsham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eynsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Eynsham, Oxfordshire, England 04/26/2024 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Eynsham, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.

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City Problem Type Report Time
United KingdomOxford Total Blackout
United KingdomOxford E-mail
United KingdomOxford Phone
United KingdomOxford Internet
United KingdomOxford TV
United KingdomOxford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Eynsham, England

Latest outage, problems and issue reports in Eynsham and nearby locations:

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • P1perdog PDog (@P1perdog) reported from Chipping Norton, England

    @virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • akjnr129 junior (@akjnr129) reported

    Is there a worse broadband and TV provider than @virginmedia Both services down again this morning apparently 25 minutes to reboot and load “the TV you love” is acceptable for £100 a month.

  • pt27red PT27red (@pt27red) reported

    @virginmedia @EGX I'd rather have a broadband service that actually worked. Problems have been ongoing since November and still no sign of being fixed which is a total disgrace. Has gone down yet again today. You are the worst provider in the world.

  • MekeWhy krispy (@MekeWhy) reported

    @virginmedia how can I contact customer service? My wifi is working horrible, the signals look like I live in a subway cave for more than 1 month

  • stefwitnf stefanie_uvon (@stefwitnf) reported

    @virginmedia I dont use a cable, that's the whole point in me having WiFi so I don't have to, I pay for a bb speed wether it be wireless or not and I'm not getting that! You can assess speed as it is, as I use it, before I cancel as I'm entitled too if I'm cont not getting the speed I pay for

  • bulmer_simon Simon (@bulmer_simon) reported

    @coophos @virginmedia Nar that's rubbish your boxes don't need to be switched on for the Internet to work your router should be always on for your on demand services to work if there not working then it's either your Internet or faulty box.

  • RArcherDeltra Richard Archer (@RArcherDeltra) reported

    @virginmedia another week another loss of service. Can only connect to broadband via an ethernet cable. What is going on Virgin?

  • mechanicalhoun5 mechanicalhound (@mechanicalhoun5) reported

    @virginmedia Your system is SO bad I literally typed CHAT back and it doesn’t even work. @virginmedia we’ve been waiting since August for WiFi, how is that ok to push us to middle of October for installation?

  • phoebebuffay21 Simon B (@phoebebuffay21) reported

    @virginmedia I've tried 3 browsers. Look this is just making things worse. Could you please give me details of how I make an official complaint and details of the regulatory body that covers virgin media please. Something like this can't be allowed to happen, its disgusting.

  • clarencebodiker Adam (@clarencebodiker) reported

    @virginmedia Rubbish.. So you send letters and emails but can't actually help. Waste of time. Please stop the emails and messages from being sent to me.

  • JaneCommon Jane Common (@JaneCommon) reported

    Hi @virginmedia - you have sent me a mobile phone SIM I didn't order.. I'm not even with Virgin for my mobile account. Bit baffled! Can you help? Don't want to spend hours in a phone queue trying to sort something that is clearly your mistake.