Virgin Media Outage Report in Eynsham, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eynsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eynsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Eynsham, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Total Blackout | |
| Didcot |
Phone | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eynsham, England
Latest outage, problems and issue reports in Eynsham and nearby locations:
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Evita Rusmane
(@rusmane_e) reported
@virginmedia How much longer there will be internet issues? Every day I receive text from Virgin, that Virgin has finished work in my area, but no improvement. What's going on? Since middle of September speed fluctuates so badly and most of time I don't get 1/3rd of what should.
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RF
(@fearon_richard) reported
@virginmedia phone call, have made absolutely zero progress. Very unimpressed with personal service by last phone operator, and beyond fuming at this farcical customer service. Please provide replacement box without delay. Thank you
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Davlin
(@Davlin781871) reported
@virginmedia Hi spoke with customer service engineer coming Tue think our whole village is down by looks of it nobody seems asked for refund for loss of service as working from home
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Andrew Phillips🇪🇺🚄🏃♂️💙
(@ndphlpz) reported
Another estimated fix time missed by the mythical technician from @virginmedia @VirginMediaCorp. #virginmediadown is a total loss of tv, landline and broadband for 2 days for all customers in my area. Not a resilient network.
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Ed Wright*
(@edwright6975) reported
@virginmedia Having issues with installing a new box, phoned up for help but being told that it will be passed to Fault Management but I can’t phone them myself…surely I can speak to someone in Fault Management at my convenient time not theirs?
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Michael Hunt
(@midnightgargler) reported
@virginmedia Are you able to prove / confirm that there is a team actually on-site and working right now to sort this? It wouldn’t be as bad if you had said from the outset that this would take a couple of days or more to fix…
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Jamie Dodd
(@Jamie88Dodd) reported
@virginmedia I keep checking the service status page at the times it says the issue will be resolved, to the find the issue isn't resolved and the time of ten fix has been pushed back a few more hours.
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Batsy 🦇
(@batkitto) reported
@virginmedia I've been trying to message but just keep getting the same paragraph sent to me about being transferred and the service isn't immediate, then asking if I still need help? I got a text saying the issue was fixed but on the website you sent me it still says there's issues?
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Andrew Phillips🇪🇺🚄🏃♂️💙
(@ndphlpz) reported
@virginmedia There’s literally no point in these replies. They give zero new information and infuriate everybody that was waiting on the fix time. @VirginMediaCorp What about some honesty about extent of problem and realistic fix times?
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Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia I explicitly asked if that would be the case and confirmed the next payment date would be 28th November. I don’t need empty apologies I need someone to fix the problem caused exclusively by virgin media