Virgin Media Outage Report in Delph, Borough of Oldham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Delph, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Delph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Delph, Borough of Oldham, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Manchester, Dukinfield, Hyde, Huddersfield, Oldham, Stockport, Ashton-under-Lyne, Rochdale, Bacup, Rossendale District, Cheadle, Sowerby Bridge, Bury and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Halifax |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Delph, England
Latest outage, problems and issue reports in Delph and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Only problem reported on website is inability to manage TiVo box via website. Not the problem I’m experiencing. #answerthephonevirgin #shitecustomerservice
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mike lynch
(@mikelynch7) reported
from
Middleton, England
@virginmedia It was my partner who tried calling. She eventually got through but received no help at all. We’ve emailed Tom Mockeridge tonight so hopefully this will go through the executive complaints process
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mike lynch
(@mikelynch7) reported
from
Oldham, England
@virginmedia presenting barriers to cancelling after contract has expired! Appropriate notice provided. On hold for 40 minutes to get through told to call back! Barriers to cancelling, especially where a customer could be financially vulnerable is wrong! Great business practices
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia I’m trying to report a filter on my tv service. Have reinitiated the call as no answer after 40 minutes. It’s disgraceful!
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@AdamProcter1995 @virginmedia Doesn’t surprise me Adam. They don’t care. @richardbranson he’s got our money so we can get shit service now. #virginmedia
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Karl
(@MrKarlEdgar) reported
from
Stockport, England
@virginmedia @Virgin_Victoria First time I used the box upstairs in the bedroom it wouldn't download the software , the wifi from the router is awful everything drops out, if I'm honest the service is terrible, got sold virgin at my front door hyping it up and its poo
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@virginmedia its been a week now and its taking the mick as i pay over £100 a month for this so called service so please sort it.
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Sarah Owens
(@sazzlepants76) reported
from
Salford, England
@virginmedia 5 sets of staff been to my property now (my broadband install date is today). 30 mins waiting on the phone and still no resolution. Now my pavements being dug up! I’ve lost faith already 🙈
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Greg R
(@juiceterry87) reported
from
Oldham, England
@virginmedia @wendyjhunter It should be free anyway, if you're promising a service you're responsible for fixing any fault with it
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Ian Cardy
(@IanCardy2) reported
from
Rawtenstall, England
Service from @virginmedia is disgusting for existing customers! Dial 150 hold for 20mins someone answers but can hardly speak English then hang up when I ask for a new deal #customerservice try calling back & it’s busy so “sorry can’t help today call tomorrow 8am some of us work!
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Ryan
(@Listuuh) reported
from
Manchester, England
@virginmedia It’s down again sort it out
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Middleton, England
@virginmedia still need help..phoned up, rude female.answered no help..text no answer.
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia is there a broadband issue in OL7 area. Service running slow
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James Marshall
(@jameze1992) reported
from
Oldham, England
Good grief.. First experience with @virginmedia was like pulling teeth. They'll need to sort their customer service out FAST before other providers catch up with speed 😂😂
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia Could you confirm how to book a techie visit as I can’t actually get through to customer service. @richardbranson #shitecustomerservice #virginmedia
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Mike Cairns
(@19Mikey67) reported
from
Salford, England
@mcrcoffeeaddict @virginmedia Yeah, no problem. Virgin have been shit for ages.
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Shaun
(@shaunbentley) reported
from
Salford, England
@virginmedia Take this morning for example. You could have checked on previous interactions. But because you couldn’t be bothered, I’ve had to explain again. So. Take that as another example of how poor both your customer service team are and you, individually..
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Sheedyss) reported
@virginmedia Sounds like you’re already admitting defeat. Anytime your wi-fi goes down there’s no way of contacting Virgin. Customer service is shocking
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Usmaan
(@_UsmaanSaleem) reported
@virginmedia absolutely disgusted with your customer service. Contract is due to end soon and a member of your team contacted me with an offer and told me that I have a month to consider it. I contacted him today and he’s claiming that he didn’t offer me that deal!!!
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Craig Preece
(@no1_hotspur) reported
@ruthm4x @virginmedia From what I can tell, Virgin use poor quality hubs but, I just haven’t got the money or know how to source and change it all myself. 😔
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Bez
(@Bracknellbez) reported
@PhilipW36445147 @virginmedia You did well to escape Phil. When it works it’s good, the second it goes wrong the customer service is shocking
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Dave Saunders
(@DaveSau76625425) reported
@virginmedia Thanks. Still logged onto a conversation with the online bot but been waiting for 2 hours - is the text service different?
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Craig Preece
(@no1_hotspur) reported
@virginmedia Yes, and had NO interest with the problem or agreeing anything, “current issues” so sick of COVID being blamed.
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Paul Eustace
(@eusty1974) reported
@virginmedia Didn't work as stated in complaint and tweet I get error message when trying to order. This has happened since december
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Vale
(@ValePietrangeli) reported
@virginmedia I have been in touch several times. To a point where I get an email saying someone has tried to contact me, but really, no one has! I have had internet gaps and unstable conexion since December. I’ve followed all the self-service instructions.I mostly tether from my phone to work
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James Lambert
(@jamesinsheen) reported
@virginmedia Doesn't that say something about the quality of your service @virginmedia? @BBCWatchdog I suspect a little porkie pie there!
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martin cason
(@cas_of_ag) reported
@juliecason @virginmedia Not in a position to do this as my wife has her home office in another room away from the box. Hence why we pay for the boosters. Been having problems for about a week now but has been intermittent for quite a while