Virgin Media Outage Report in Bulkington, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bulkington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bulkington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bulkington, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Bedworth, Tamworth, Coventry, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Bedworth |
Internet | |
| Tamworth |
TV | |
| Coventry |
Internet | |
| Tamworth |
TV | |
| Tamworth |
Internet | |
| Nuneaton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bulkington, England
Latest outage, problems and issue reports in Bulkington and nearby locations:
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@robsmedley @vmbusiness @MoneyTelegraph Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Jason Haydon
(@JasonCHaydon) reported
Hi @virginmedia, I've been on hold for about 3 hours over 3 calls with 3 different agents trying to sort out my home move. No one seems to be able to help and each time I've been put on a silent hold for over 30 minutes. I need this sorted ASAP. Can you please help
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Carolyn Clayton
(@cazamic) reported
@virginmedia I have had a poor wifi signal for a year now. used to always show the wifi lights, now its orange and its terrible. The catch up tv never works, i gets errors gallor. I want to leave, next door on sky but would accept an engineer trying to fix the issues first.
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Investology
(@Profitprofit1) reported
@virginmedia Getting very slow connection than my usual speed. Please look at the situation
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Mike
(@ML_2193) reported
@virginmedia now reneging on services offered in text chat after all the hassle involved with our installation after moving. Bunch of con artists. Would really advise anyone looking at getting Virgin Media to go to a different supplier. Nothing but problems with this lot
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Samantha Alleyne 💙
(@samkkalleyne) reported
@virginmedia I have done this. The matter has not been resolved. As I said this seems to be a technical glitch at your end that is a new problem and is affecting many people. Hence me asking you to investigate. I searched here on Twitter and found many users with same issue.
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Carolyn Clayton
(@cazamic) reported
@virginmedia And I want to leave now because of all this. I am sure my contract ended in January. I have made complaint with their unethical way of taking money from me. I really have had enough of virgin. Unless they can sort my problem and give me a strong signal i want to leave.
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Kieran 🏂
(@KieranSumner) reported
@virginmedia I appreciate it may take longer to resolve a complaint but as a standard you should be providing consumers with written Acknowledgement of the complaint within 5 business days. Of which you have failed to do so.
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Kieran 🏂
(@KieranSumner) reported
@virginmedia It was made over the phone through one of your advisors. I’ve found the “complaint tracker” but whoever raised the complaint has raised it with an incorrect contact number. They’ve put a landline as my preferred contact which nobody will be able to reach me on as I don’t use it.
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attztt
(@attztt) reported
@virginmedia I'm repeatedly getting calls to my landline from "Virgin Media" saying there are some issues with my internet. I've been assuming these are fraudulent and not actually Virgin Media, but want to be certain. How can I tell whether these calls are legitimate or not?