Virgin Media Outage Report in Bulkington, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bulkington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bulkington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bulkington, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Tamworth, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bulkington, England
Latest outage, problems and issue reports in Bulkington and nearby locations:
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Jackalyn Hardy
(@JackalynHardy) reported
from
Tamworth District, England
@virginmedia what happening in the b77 postcode for the last 2 nights at this time my Netflix has gone down through the v box 😣
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia you are the worst customer services I've dealt with poor off shore that only do lip service to get you off the phone you should be ashamed of yourselves
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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jason Hirons
(@jasonpaulhirons) reported
from
Narborough, England
@virginmedia over a year to sort out my services the worst company I've ever dealt with
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KH.
(@KAH___94) reported
@01_rehan @virginmedia I left them yesterday. Shocking customer service and extortionate prices - not worth the service whatsoever
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Kate Wheable
(@KWeebz) reported
@virginmedia Any chance you can up your customer service skills? Can't get through by phone, you say you'll reply in 28 days. Not good for someone who has to reset their tivo and router everyday. We want to leave!
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John
(@latnl8rzdude1) reported
@virginmedia Ive just spent 40mins in a queue. Your service doesn't service.
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Accountantsitc
(@accountantsitc) reported
@virginmedia John , it’s not just virgin that’s busier. I’m an accountant , I have to do furlough claims, learn tonnes of new legislation for Covid .I don’t have a call centre or staff members to help and take my calls . I can’t sit on phone for hours with no response to leave !
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Prof B Buchanan OBE
(@billatnapier) reported
Beware of the Premier Sports add-on in Virgin Media ... you think you are just adding a subscription and can cancel at any time ... but it gets added to your package ... and bundle up as "a discount" ... and when you try to cancel it on it own ... it costs you more.
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Ashley Harvey
(@Ash_Harveyradio) reported
My #Tivobox keeps resetting itself and freezes- why - help @virginmedia -the engineer came out before Xmas to fix it. I am recovering from #COVID and this is not helping in my recovery. On the phone along time #CustomerService
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Scott Browne
(@scottbrowne1981) reported
@virginmedia 48hrs later nah am good ta your response time is almost as slow as your broadband speeds
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Michael
(@mikop90) reported
@virginmedia I waited two hours on the phone last week to cancel the account. Is there no way someone can schedule a time to contact me?
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Concretejoe1
(@ConcreteJoe1) reported
@virginmedia Interesting that after cancelling my contract, your retention team added ‘change of circumstances’ as the reason rather than your failure to provide a consistent WiFi. Does this help your statistics??
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mel
(@melmel978) reported
@virginmedia I've hardly had any internet through the whole of lockdown. Not been able to speak to a human even one time. Send me a link but when I wait 24 hours the link expires. Your service is shocking. These times are hard enough without your company making my life harder!!!