Virgin Media Outage Report in Bulkington, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bulkington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bulkington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bulkington, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Tamworth, Coventry, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bulkington, England
Latest outage, problems and issue reports in Bulkington and nearby locations:
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philwebster
(@littleanfield15) reported
from
Tamworth District, England
@virginmedia no email access still been like this since friday morning being told nothing very disappointed in the customer service receiving!just want some factual truthful information on when this will be resolved
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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martinoxley
(@martinoxley) reported
from
Ketteringham, England
@virginmedia Still no response to my complaint email. I was told 28 days. #shambles
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ĐⱤ₳₲Ø₦฿ØⱤ₦
(@JJW_13) reported
from
Narborough, England
So @virginmedia are putting up my bill by £4 a month after many faults and interruptions of service this year. Says internet isn’t affected by the weather but had at least 4 or 5 occurrences this year of faults. #mightleave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@Jack173_) reported
@virginmedia Yes spoke to them and they said I should buy a signal extender which would cost me £40 or I could apply for the pod thing you do which is still going to cost me more money. I don’t see why I should pay more money for the signal to reach upstairs. My house isn’t huge
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The Keady witch 💙
(@katnav01) reported
@virginmedia Not at the moment. I accessed my Hub 3 settings online and the diagnostic tool indicated that there was a WiFi issue. I had to reboot the hub last night and re enter WiFi passwords on some of my devices too.
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Haley Morrison
(@haleyhaych) reported
I can be in the middle of a meeting and silence my @virginmedia broadband will just disconnect whenever it feels like! It is the most inconvenient service ever.
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Danny Marshall
(@DgMarshx) reported
@Haribowkid @virginmedia @ShivFPS Thanks a lot for your reply. I recently moved into new house so 4 months into 18 month contract so it will cost a fortune to leave. The packet loss has been horrific right from the start and seems to be getting worse. BT was so much better I never got packet loss. So annoying
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Linsey Gilmour
(@Linz1979) reported
@virginmedia @TheFifthDoctor This is every day, not just today. Used to be great and now it is unreliable and slow.
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Bex Maxwell
(@BexMaxwell) reported
@virginmedia Exactly as I said above....no way to complain. My hub needs to be moved no one will help or take responsibility. Passed between tech and cancellations...I just want someone to help
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Adrian Fletcher
(@adrianffletcher) reported
@vmbusiness I had heard rumours of the legendary customer service from virgin media but now I am going through the experience myself I am still astounded at how an organisation can get to be so legendarily bad at customer service.
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Dreams Sew True
(@DreamsSewTrue) reported
@virginmedia It’s not just this morning though is it! Your service is terrible! I’ve lost count of the amount of times we’ve lost service/connection. You’re meant to be the fast broadband but I’m yet to see that!
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tash
(@tashjxn) reported
@virginmedia hi, it seems to working fine now - internet access came back around 9:30 ish and since then I haven’t experienced any further problems 🤞🏻
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Jim Connell
(@Jimzagooner) reported
@virginmedia Dear @virginmedia .Have called many times and spoken to many people. Spent hours on phone on hold to many depts. Fact-i moved on 12th Feb and notified you & received Confirmation on 13th Deb. Fact-Still have no services installed at new address. Fact-TERRIBLE service continues.