Virgin Media Outage Report in Buckley, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Buckley, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Buckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Buckley, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Wrexham, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Ellesmere Port |
||
| Ellesmere Port |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Queensferry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Buckley, Wales
Latest outage, problems and issue reports in Buckley and nearby locations:
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ikkivllattun
(@bikbee) reported
from
Chester, England
No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?
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Tom Douthwaite
(@tom_douthwaite) reported
from
Wrexham, Wales
@virginmedia i don’t. any updates? internet is still down.
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
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Tom Jones
(@tomjoneschester) reported
from
Saltney, Wales
@NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...
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Simon Roberts
(@Simonrob1984) reported
from
Saughall, England
@virginmedia why is the service down in Chester area? #virginmediadown
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James Selley
(@JamesSelley) reported
from
Wrexham, Wales
@virginmedia Hello, are there internet issue within the Wrexham area? Have rebooted the router but still no luck.
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers
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Andy Milburn
(@AndrewGMilburn) reported
from
Garston, England
Wifi down intermittently for 24 hours now @virginmedia and no checks or fixes help. Everything plugged in properly. Next available appt is Thursday morning - I work from home FFS what am I supposed to do until then??? #poor Can't even speak to anyone. #shambles
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Sam Tempest
(@SATempest) reported
from
Heswall, England
@virginmedia is it possible to DM someone to cancel a contract? I’ve been on hold for 45 minutes, finally got through to someone who said it’s not within their remit, transferred me to another department and now the line is silent and I’ve been waiting almost an hour!???
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Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia He’s reported it, and told his manager. Why on earth would you not send someone to fix it
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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Sam Tempest
(@SATempest) reported
from
Heswall, England
@virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Tim Jackson
(@TimmyJ1972) reported
from
Garston, England
@Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.
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Kubes
(@kubes81) reported
from
Wrexham, Wales
@virginmedia what is the issue with virgin fibre in LL12 please and what time will it be fixed?
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Perry
(@perry_shoemark_) reported
from
Abenbury, Wales
@virginmedia Have already cancelled my account after going round in circles for months. My first complaint was closed without anyone looking into it. Raised another one which I still haven’t been contacted about. Crazy
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia What does Virgin do for disabled people, when their internet goes down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@thegrumpyjock) reported
@virginmedia I've done that already the issue which has been on going for some time now is not the same issue I am having
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Dan80
(@Dan_Mould) reported
@virginmedia Well your customer service automated system says there are problems in my post code, so I'm assuming this is it?
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Skye
(@SkyeORouke) reported
@virginmedia sort your ******* WiFi out you special *****, making people spend a bomb on WiFi for this piece of **** service absolutely sick of it
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SteveB
(@SPB69) reported
@virginmedia Now you've pushed my install date back to the 17th of May. That will be 284 days since I agreed to have your service. Unbelievably incompetent.
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DFK (no DM please)
(@DilekFridaKahlo) reported
@MeredithHepner @virginmedia I left them but after six hours wait 🤬😡now I am moving to another provider. They are very bad. We really have to be very careful. Good luck to you, hope you sort things out.
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Justme-Josie
(@josie_justme) reported
@virginmedia my elderly parents have been without service all day can someone please contact me urgently with an update on when this will be fixed
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Kevin Davies
(@ke51n) reported
@virginmedia, if u are currently testing to see how awful u can make your customer service, you have surpassed all benchmarks. 3 months, no connection. u delay install date every 2 weeks, no explanation, I phone to complain & escalate, get punished now with 3 week postponement.
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iTzSTU4RT
(@iTzSTU4RT) reported
Been over a week and @virginmedia is still as **** as ever They also said my problems would be fixed today :):):):):):):):):):):):):):):):):):):)
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TheStreetsAreOurOwn
(@Sniffer1967) reported
@virginmedia what phone number can I ring to speak to an English member of your customer services based in the UK?!! I want to cancel an installation which has been delayed THREE times since March 9th!! You and Wayleave are beyond a joke! Abandoned my in laws who are nearly 80!
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Weemoo🕊🌻🌿
(@weemoo108) reported
Hi @virginmedia I was just called by Maya at 02037436965 saying she's from VirginMedia and wanting to offer me a 'loyal customer discount'. She knew I changed the package last Friday but wouldn't go further without asking for characters from my security password. Legit or no?