Virgin Media Outage Report in Barnes, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Barnes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Paddington, London, Hackney, Southwark, Southall, Hounslow, City of Westminster, West Molesey, Camden Town, Wembley, Poplar, Harringay, Croydon, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
-
Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
-
Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
-
Ben Prouty
(@proutyben) reported
from
Richmond, England
@virginmedia Any news on when your fibre service will be running again in Richmond (TW10)? I switched to VM a month ago and already two full days of no internet. Crazy! Never had one blackout with Sky Broadband in two years. Regretting the switch!
-
Xenia Messerschmitt
(@xenia_ina) reported
from
Tottenham, England
@virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
-
Rob Green Jnr
(@rob_green86) reported
from
Poplar, England
@virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.
-
🔥Jon Connor (No not that one)
(@realjonconnor) reported
from
Islington, England
@virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia hey is there a problem with the internet in NW London it’s very slow today ?
-
Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
from
Brentford, England
@virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...
-
Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
-
Calum Mew
(@calummew) reported
from
Hackney, England
@virginmedia WiFi down in London N15 😫 Every time we call it simply tells us to restart our hub which we’ve done 12 times. How can we speak to a human being? Trying to work from home!
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
-
Matthew hirst
(@POWfitnessUK) reported
from
Southall, England
VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
-
p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Clive Richardson
(@CliveR39) reported
@virginmedia There is no dial tone and no connection when dialling in from mobile, just three beeps and disconnect. I'm not asking for much, just the service I'm paying for in this digital/cable era.
-
quillers@hotmail.co.uk
(@QuillersTommy) reported
@richardbranson your virgin media company are trying to charge me £250 to fix a phone that's got a battery that's expanded and broken the phone. The phone is 2 months out of warranty but its a common fault with the Samsung S9, I use all your services home phone, broadband TV...
-
quillers@hotmail.co.uk
(@QuillersTommy) reported
@virginmedia You can't even spell properly it shows the contempt you have for your customers, 30 years I've been a customer even before it was Virgin and to be treated the way I have is a travesty.
-
Lisa Reeves
(@LisaRxx73) reported
@virginmedia I have and one min it’s saying there’s issues and the next it’s saying nothings wrong but tv and internet keeps dropping
-
Ein Stein
(@UnderAnOverflow) reported
@virginmedia No. Nothing. I'm told third hand that the local hub is overheating. Which is ridiculous if true. But that just explains the performance, doesn't explain engineer no shows and customer service.
-
Markus Parsons
(@ParsonsMarkus) reported
@virginmedia my WiFi has been very poor for the past 7 days,I've done everything I can but it's slow or there is no Internet, I pay over £100 a month and this is unacceptable
-
Keithy D
(@KeithY2Dickie) reported
@virginmedia no broadband since Friday, seems the router has given up or there’s no connection to it as I cannot access it at all or find the network
-
Clive Richardson
(@CliveR39) reported
@virginmedia As mentioned, NOT Hub-connected, no fault shows on test from PC, but STILL no landline! Continuing abject service...
-
Dave Kemp
(@kempy_7) reported
@virginmedia stop messing around with episodes and load Manifest season 3 episode 5 back on to on demand. Same issues every season
-
Kenny Creanor
(@Kennycreanor) reported
@virginmedia @UnderAnOverflow North Glasgow here as well, nothing showing on the service page for our postcode or those nearby. Work has also been a nightmare today due to this, but glad to know it's not just me though