Virgin Media Outage Report in Barnes, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Barnes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Mitcham, Tower Hamlets, Ealing, Croydon, Belsize Park, Wood Green, Hayes, Hampstead, Paddington, Hackney, Southwark, Finchley, Twickenham and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Tottenham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Mitcham |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
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Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
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Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia Can you send me customer service email address?
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Hannah Marmion
(@HannahMarmion) reported
from
Walthamstow, England
@virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Hall
(@MikeAaronhall) reported
@virginmedia Sadly your colleague did not get back by the end of the day. Scammers still have control of the account though I can't see any evidence that they are doing anything. I called 150 again and someone said that they will get back to me. It's quite worryingly bad service.
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Mark Pinkerton 💙🚴♂️ 🇺🇦
(@markpink) reported
@DustinBowdidge @The1Silky Sadly still out here in Kings Cross but @virginmedia engineers have been spotted last night but to no effect as yet. Status stills says 16.35 last night as fix! No texts all week.
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Jeanette Griggs
(@jeanettegriggs) reported
@virginmedia It’s every time it’s windy. There must be an issue with a service unit or something
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Mark J Nagle
(@MarkyMoke189) reported
@virginmedia Can you contact Miss Summer the account holder on 07900606145 ASAP and she will go through the problems as I have had to come into the office despite being unwell as I cannot WFH since Wednesday.
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia As you should know, you can't use a third party router on virgin, you have to use your hub because the routers MAC address won't be in your system so the service wouldn't work.
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Rachel Shergold
(@shergold_rachel) reported
@virginmedia They cannot switchover due to having an old hub. We have spoken over phone, live chat and WhatsApp to Virgin. They were promised new hub to be delivered and it never arrived. I’m concerned they have no working phone and are paying for a service they do not have. Please help
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seanhannam
(@seanhannam) reported
@virginmedia I should bill you for loss of earnings. The priority boosters we’ve asked for still haven’t arrived, so I can’t access the wi-fi in my office. Your old service worked well - why, when I upgrade and choose to remain, do I get a worse wi-fi signal and even worse customer service?
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Gill Grievson
(@Gillerilla) reported
@virginmedia You did didn’t make it clear that tickets were limited to a certain number or I would never have wasted my time. In fact the whole comms around this has been shabby
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Lynne Aldridge
(@littleblueshed) reported
@virginmedia Engineering work N21 area on 9th. We expected some disruption on that day, but was out most of yesterday & service constantly dropping out even now. (Took 3 goes to send previous message)
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Richard Beenham
(@RickBeenham) reported
@virginmedia Internet very slow to non-existent this morning in SW15. Can’t do my work. Are you able to offer any info please?