Virgin Media Outage Report in Barnes, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barnes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wembley, Fulham, Hackney, London, Acton, Bermondsey, New Southgate, Croydon, City of Westminster, Islington, Bromley, Ruislip, Ealing, Tower Hamlets and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Fulham |
Wi-fi | |
| Hackney |
Internet | |
| Fulham |
Internet | |
| London |
Internet | |
| Acton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Vlad
(@TrendafilovVlad) reported
from
Merton, England
@virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia On wired connection I’m getting the same results 431mb download and 30mb upload. I’ve tried to diagnose the issue via your website and it suggested again to send out a technician, so I’ve requested one to come again next Monday 11th.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Ash まじめ
(@ASHVllN) reported
from
Esher, England
@virginmedia Shouldn’t I be eligible for a reasonable compensation for paying for a service that I’m not actually receiving?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@lottiebirkin @virginmedia Awful company with the worst customer service. 😬
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Pether
(@GPether) reported
@virginmedia It's fixed but it's the constant problems with it. Second time in three days no service at all and last three weeks very slow broadband speeds.
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Chris Battye
(@CB94_) reported
@virginmedia Was expecting a call back from “A Manager” this weekend, which didn’t take place. Surprise surprise, absolutely shocking service!
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Jack Springbett
(@jackspringbett) reported
@thepixelator1 @virginmedia Same. Can’t even get through to them to cancel. Crooks.
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Doug L
(@dougl84) reported
@virginmedia what’s this C130 error which is stopping us watching on demand on our TiVo box. Since I’m here, the booster you are charging me £3 p/m for is absolutely crap as well. Start of lockdown everything was fine, now my phone can’t stay on wifi except near the router.
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Minus40
(@FortyMinus) reported
@virginmedia @virginmedia #virginmediadown again 3rd time today. Same as last night, no internet between 11pm and at least 2am when I went to bed. Green lights reset not resolving the issue. Anyone actually taking this serious at VM? Outage overall since Friday at least 30%!!
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Sarah Collier
(@OptimistCollier) reported
@virginmedia We are despite new hub without wifi, the VM app does not recognise the hub. Day 5 no BB problematic as need for work. Impossible get through to VM. Frustrating and massively time wasting. We need engineer, at least a person who could assist. POOR service.
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Josh
(@CyfenAIM) reported
Anyone been having problems with virgin media in Northern Ireland recently? My downloads keep failing or taking ages and my ping spikes a lot in games.
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Michael McCaffrey
(@Michael96170058) reported
@virginmedia Hi. I spoke to virgin 3 weeks ago about the issue. When I advised that I wanted to raise a complaint, twice the advisor said the complaint would go no where. Eventually the complaint was raised and I am yet to hear from the complaints team.
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Ben
(@Ben05077279) reported
@virginmedia useless company I ordered broadband on 13th November then decided to stay with another supplier. I had to ring 7 times to cancel the order and now suprise suprise I got a text saying the equipment will be delivered tomorrow how incompetent can they be
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Wayne Vidler
(@Vidlee1) reported
So 1hr 5mins in and the phone gets cut off without having spoken to anyone? Come on @virginmedia surely your customer service is better than this?