Virgin Media Outage Report in Barnes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barnes come from postal codes SW13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barnes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Leyton, Mitcham, Ealing, Watford, Islington, Southwark, Harringay, Hayes, Finchley, Lewisham, Wood Green and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Leyton |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john wick
(@yebs2020) reported
@virginmedia Their are known issues called you n told me its down in the area
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Travis Endeacott
(@travisendeacott) reported
Hi @virginmedia can you please stop contacting me. My name is on the account and the money leaves my bank but you won’t let me cancel so I stopped my standing order. Leave me alone, you will not be getting any money from me. It’s easy to set up giving you money, not easy to stop.
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Pete Evans
(@PeteEva57637954) reported
@virginmedia I'd explain but I actually can't be bothered anymore. I've explained it 7,000 times already. I'll just firm up this letter to the CEO with an official complaint and go from there.
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James Whyte
(@james_ws_whyte) reported
@steviebooth77 @virginmedia Jesus. Even Arnold Clark are better than that! Was still cheque mind you but it was with me the next day. Virgin customet service is non existant. Few PPV boxing I have had and the streams didnt work. Still waiting on word and the complaints were months ago.
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beagz
(@b3agz) reported
@virginmedia This time the outage was acknowledged. The past 5 times we had to book an engineer before they were eventually cancelled because the problem was found and fixed at your end. The Internet came back on about 20 minutes ago. It's the regularity that's an issue.
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Kyrée
(@ferranholic) reported
Yooo this isn’t funny. Come fix this broadband. Ridiculous the monthly fee you charge for this garbage. @virginmedia
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Richard lee
(@Tricky13Lee) reported
@virginmedia Poor service from VM today phoned at 13.47 to change my service was quoted a price said I would like to discuss with the wife called back at 14.19 to be told the price has gone up by £10 and that it was a one time offer amazingly poor service at 9 years a customer
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Laura Fairburn
(@laurajfairburn) reported
@virginmedia please help us and lots of our neighbours - we have been having wifi problems all day, we can connect but have no wifi at all. Can’t get through to get help and online status checker seems to say there are no issues but there clearly is one for us all nearby.
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Caroline Walker
(@carowalker) reported
@virginmedia I can send a picture but it won’t really show the problem which is the amount of stones/ rocks left in the grass.
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nicki
(@nicki_cook1) reported
@virginmedia how do I get through to someone about intermittent broadband without having to get signals resent and being told that's it fixed now ! Yet again having to call for the 4th time ! Too focused on following call quality procedures ticking boxes but not resolve the issue