Virgin Media Outage Report in Barnes, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Barnes, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Islington, Croydon, Hammersmith, City of Westminster, Hackney, Watford, Walton-on-Thames, Southall, Twickenham, Camden Town, Kensington, Ealing and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
-
Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
-
Biancaaa 💕
(@Biancaaa89) reported
from
Kingston upon Thames, England
@jamesburns1990 @virginmedia Ridiculous isn’t it. Service seems to have rebooted now thank god
-
Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
-
Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
@TomW83mcfc @singinghands @virginmedia It’s bigger than that... main internet cable for SW London was severed on Thursday.... outage affecting thousands, will take days
-
Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
@singinghands @virginmedia Agree!!!! I know that a third party is responsible but they should own the problem and care for us customers
-
Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@____________jkg @harerik @virginmedia You have a backup hub that you can route traffic too if one is down. In a business environment this is standard practice. If Virgin want to just be a home TV provider, fine. But if they want to sell services to schools, other public services and business things need to change.
-
Jon Gardner
(@JonGardner_gb) reported
from
Richmond, England
@harerik @virginmedia They sell a business class service to businesses, schools and all manor of other organisations. They should be able in emergency to reroute traffic around a problem like this in minutes or hours, max..... #virginmediadown
-
PlaneSimple
(@planesimpletra1) reported
from
Richmond, England
Still no TV, phone or internet in TW11 since Thursday morning. Their website is showing no known issues in the area! What an incompetent and disgraceful company @virginmedia
-
Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house! #nightmare
-
Billy Martin
(@thistle5460) reported
from
Richmond, England
@jonslinn @virginmedia That’s what a decent red costs down t’pub I’ve had to purchase thirty two since Thursday to cope
-
Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
-
Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
-
Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Just want the service m paying for it’s been going on to long.... East London
-
Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
-
Paul Barnett
(@PBCFC) reported
from
Richmond, England
@thistle5460 @virginmedia WTF is soccer.
-
G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
-
Rus Andreea Emilia
(@AradDeea) reported
from
Merton, England
@virginmedia I can’t believe it takes so much time to fix these issues, it’s been 3 days and now I got an email that it will only be fixed on Monday, this is outrageous. Such an awful company, you have no respect for your customers!!! Shame on you
-
Tony Mills
(@tonystwit) reported
from
Kingston upon Thames, England
@telnetport25com @EdwardJDavey @virginmedia Ed likes to campaign for populist issues with no success, so don’t hold your breath. Virgin media is his current target after failing with his SWR campaign. South of the Borough lost faith in him!
-
Sarah McKenna-Ayres
(@tigerbeanmedia) reported
from
Richmond, England
Thank god @virginmedia have fixed the internet/cable issue that has been dragging on for days! I have been having to use my hands to turn lights on and off in the house for days!😂😂#nightmare #firstworldproblems
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura Neale
(@mrsneale13) reported
@virginmedia Advised it was booked for today, then not. Then booked for Monday - then cancelled busy them and the earliest now is Wed! Basically been lied to and fobbed off all day and waited in for a technician who was never going to arrive…
-
aka James Bond
(@FeelitWorking) reported
@itvMLshow @MartinSLewis Recommended some good 4G/5G Broadband services. The need to be tied to phone lines and coax is outdated for many home users. We don't want it now, but companies are slow to react. Any decent 4G/5G broadband services about??? I'm ditching @virginmedia soon due to excessive cost
-
Karl Thompson
(@KarlThomo90) reported
@virginmedia Cancelled. Which is why I am angry, no warning. No explanation. I’m an ex virgin residential tech. Would have stayed a customer for years. Sky are now installing in a week no issues.
-
Jarvis
(@Chuck_J79) reported
@virginmedia is virgin media down in my area G53 glasgow
-
Andrew Brisbane
(@shawmeare) reported
@virginmedia falling out of love with @virginmedia. First, ripped off with phone charges on Isle of Man. Second, super WiFi booster doesn’t work (as confirmed by their customer representative). Disappointing as I’ve been a faithful customer for years. Maybe it’s #allaboutthemoney
-
💕The Beauty Belle
(@bellasbeauty5) reported
@virginmedia Like I said internet is working fine and tv but this has never happened before where franking machine don’t connect
-
Anthony
(@anthony27556002) reported
@virginmedia @Rathean2 We would recommend not allowing these problems to start with. Technical glitches? Purchasing movies and yet they won’t play. No end of problems with Virgin.
-
Dan
(@Dannuccino) reported
I’ve never had a more frustrating service than virgin media’s internet. We’ve called countless times, it gets resolved for a few weeks and then just goes down daily for another few weeks, been intermittent all evening tonight :(
-
P.A.T.V. Scunthorpe
(@PATVOne1) reported
@roughcutjrd @virginmedia Not a Virgin issue, it’s a ongoing problem from the Red Bee fire incident last weekend that took many channels off air, most of the channels are still on back up systems (BBC, C4, C5), but as Box Plus don’t have them, they are instead using The Box (which has been restored).
-
EMGG TomBatley7
(@TomBatley7) reported
@virginmedia I wonder if you can help. We have called 4 times in the last month to report terrible connectivity issues. Each time we have been told it will be looked into and on the last occasion we were told an engineer would come out and try fix it. The engineer didn’t turn up.