Virgin Media

Virgin Media Outage Report in Baldock, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Baldock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Baldock, Hertfordshire, England 06/24/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Baldock, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Luton, Bedford, Letchworth Garden City, Royston, Hitchin, Stevenage, Biggleswade and Harpenden.

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City Problem Type Report Time
United KingdomLuton Internet
United KingdomBedford Wi-fi
United KingdomBedford Internet
United KingdomBedford Wi-fi
United KingdomBedford Total Blackout
United KingdomLuton Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Baldock, England

Latest outage, problems and issue reports in Baldock and nearby locations:

  • DannyTsang Danny Tsang (@DannyTsang) reported from Stevenage District, England

    @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

  • PurpleWisdom purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.

  • StopItRawr Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @virginmedia Intermittent? It's absolutely, 100% buggered for those affected. Please could you have some transparency and tell your customers what has broken and an ETA to fix?

  • PurpleWisdom purplewisdom (@PurpleWisdom) reported from Bedford, England

    @virginmedia @markscamilleri I have no service at all despite you saying it’s been restored. Can’t even get into the website to report. Everything is down even though it’s showing it isn’t.

  • StopItRawr Lee Hammond (@StopItRawr) reported from Biggleswade, England

    @BrianHandscomb @virginmedia You know when an ISP is broken when this happens. Not a great start to my working day heh.

  • portishair Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • JEM1429 Jo Buxton (@JEM1429) reported from Biggleswade, England

    @virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    @virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    @virginmedia The specific issue isn’t on the site

  • ABeeeABeee Abi (@ABeeeABeee) reported from Stotfold, England

    Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?

  • lutonmagoo Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TCloudscaper The cloudscaper (@TCloudscaper) reported

    @virginmedia @555Husker Virgin Media has promised to fix my broadband since the 15th day in, day out, empty words. They cut my wire and left. Still no service, no fix, just promises. This isn’t acceptable. #VirginMedia #BroadbandFail

  • mickharkin68531 mick harkin (@mickharkin68531) reported

    @brakusmc @virginmedia @SkyUK I would expect so much more from a business broadband service

  • brakusmc The REAL Ric Jones (@brakusmc) reported

    At this point, I'm certain @virginmedia is just a ploy to get me back in the office. My phone is on WiFi but the app says I'm not. Awful signal in my home office & when they tell me to order a pod, the link doesn't work. Even though it was slower, I shouldn't have left @SkyUK

  • KatieMcElhoney 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @virginmedia swapping over to yourselves has been such a mistake & it seems so immoral keeping us in our contract when you can’t provide the speeds we have paid for. 15 years with @O2 and they’ll be losing me as a customer too because your merger insinuates you both think it’s OK

  • JohnYani John Yani (@JohnYani) reported

    @c3llc0de @shangoman @virginmedia VirginMedia beats OpenReach in fibre coverage. And is cheaper. The problem is either aggressive sales or a leaky customer database.

  • Kazzaaaaah Kazzaaaaah!! (@Kazzaaaaah) reported

    @bobwootton @virginmedia My broadband is off too (nothing new there). Service check no help - all it wants to do is run a speed check which doesn't work because I'm not online! TV has an amber exclamation mark too but that's working fine. Hope I'm online by am or I'll have to pay to go into the office

  • DanEmsman Dan Emsley (@DanEmsman) reported

    @virginmedia I've had broadband for just over a week as a new customer. It seems to be working fine apart from a small dropout last weekend except for my Sky Q TV box. It cannot hold a connection so can't watch any on demand TV. I've tried various things based upon online advice

  • ruchillbhoy79 Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported

    Hey @virginmedia get your internet issues sorted in the Uddingston area! Been faulty for months now.... we're fed up paying you lot a lot of money for a shite service! 😡🤬 Time to look for a switch I'm thinking and I won't be the only one I bet!

  • harryvek Horatio Bullwinkle (@harryvek) reported

    @virginmedia You guys have a scummy customer retention policy. My contract is expiring soon. I'll be paying £63.42 if I take the renewal now costs, and from 13/08/2025 my monthly price will go up to £102.42 otherwise If I don't. Yet new customers after their contract is up at 18 months are being charged £40.49 till April 2026, how do you justify this ridiculous practice ??

  • bobwootton B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported

    @virginmedia Yes, still down, estimated fix by 7pm