Virgin Media Outage Report in Baldock, Hertfordshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Baldock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Baldock, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Luton, Stevenage, Henlow, Biggleswade, Shefford, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Wi-fi | 4 days ago |
|
Luton
|
Internet | 6 days ago |
|
Stevenage
|
Internet | 6 days ago |
|
Luton
|
7 days ago | |
|
Luton
|
Internet | 8 days ago |
|
Luton
|
8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Baldock, England
Latest outage, problems and issue reports in Baldock and nearby locations:
-
Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
-
Sian Milner (@sianhelena_m) reported from Hitchin, England@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
-
🎀･ﾟ✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩･ﾟ🎀 (@LadyNajaGirl) reported from Luton, England@virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.
-
LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
-
gary jackets (@garyjackets) reported from Biggleswade, EnglandWell done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
-
LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
-
LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, EnglandVirgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
-
Matt Adcock (@Cleric20) reported from Hitchin, England@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
-
Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No there is no outage. My bband has been broken/slow for months
-
Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia No outages. Just issues with my line. There has been for 2 months.
-
Sian Milner (@sianhelena_m) reported from Hitchin, England@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
-
Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
-
Seemtab Ahmed (@ahmed_knp) reported from Luton, England@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Toni strotten (@Tone7_7xx) reported@virginmedia Hi, it's not the first time the line has been cut. Also, this is the problem it's always me having to chase it up.
-
Jefferson Blaze (@JerffersonBlaze) reported@virginmedia I'm trying to send a single text and it won't go through. This problem comes out of nowhere and I won't be able to use my phone for a few hours. This happens 3 or 4 times a week and I'm all paid up
-
Chelsey (@DigitalDoodler) reported@virginmedia Trying to back up / look at my Series links via browser - website doesn't work. How do I access this via my computer? "This site can’t be reached"
-
Emma (@EmTheBoffin) reported@virginmedia I’m regretting leaving Virgin. Thanks for getting back to me quicker than my new provider. Maybe I should cancel this and come back to Virgin?
-
David Sowerby (@DavidSowerby) reported@virginmedia trying to get virgin media broadband at my address but it now shows you don't have broadband at my address available despite me having it installed a couple of years ago. Any help would be appreciated. Customer services just say wait and check again but no change.
-
Stefan Veleski (@veleski_stefan) reported@virginmedia But they were of no help, so we sent a letter over a month ago, still no reply and we have just received another letter saying that we still owe you the money, if you ask me it’s a complete joke
-
John (@se3john) reported@virginmedia But it'll be a complete waste of my time because they won't actually do anything to fix it. The only way to get anything done with you guys is for it to have a financial hit. Hence my only option is the CISAS route.
-
Chelsey (@DigitalDoodler) reportedSuper impressed with my new @SkyUK service already! The interface on the hub is amazing, so many extra features than @virginmedia plus I can access my account thru my box and get through to support in 10 mins not 2 hours. Cheaper package with more channels and apps included. yay.
-
Lee McKenzie (@leemckenzie2002) reported@virginmedia I suggest you sort out the attitude Elizabeth from retentions/cancellations has towards ppl. Speaks to people like dirt all I want is to cancel my contract & I won’t be paying cancellation fee since I wasn’t told I had to give 30 days notice 🤬
-
🐻Charlie Eisnor🐻 (@CharlieEisnor) reported@virginmedia I've done this before they say they'll call but never did