Virgin Media Outage Report in Baldock, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baldock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Baldock, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Bedford, Stevenage, Biggleswade and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Letchworth Garden City |
||
| Bedford |
Internet | |
| Letchworth Garden City |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Baldock, England
Latest outage, problems and issue reports in Baldock and nearby locations:
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Matt Lucas
(@MattLucasTweets) reported
from
Bedford, England
Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Rozzell
(@BluegrassHippie) reported
Just tried @virginmedia online chat help, which had to be done via WhatsApp and apparently, after being questioned by their Bot for 5 minutes, they can't solve home phone issues via web chat. So I can't report it, or resolve it, online or over the phone!!! WTF?
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Brian Long
(@e4wizzo) reported
@virginmedia That was my first try as usual your lines are too busy. I got sent a text that was no help whatsoever.
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Carolyn Minton 🏴🎾⛳
(@CarolynMinton) reported
@virginmedia I've already gone through the problem with your colleague...she was trying to book a technician and we were cut off. I don't want to discuss this on an public forum
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shazzo
(@shazz0) reported
@virginmedia shocked at the customer service I just received from this company. Been a customer for 24 years. And was told they want £150 disconnection fee!! 1/2
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The GAP
(@GrahamParry69) reported
@virginmedia I'm having major issues with our router, I've done all the suggestions on the website but still the same. Have looked for live chat but keep getting redirected to the problem solving page. Can you get in touch to look into this issue please
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lou jenks
(@loujenks57) reported
@virginmedia Will you sort this pathetic service out !! My internet is going off all the time . I work from home you are costing me money 🤬🤬
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Bungle
(@BuNgLe_Ali) reported
@virginmedia What do you think genius?! Worst service ever bunch of incompetent, lazy ,money grabbing, thieving bastards who don't help at all. Don't know if they've actually been trained to do the job. On the spot lies after lie after lie. Services are in the UK call centres across the world
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John benny
(@Johnbenny3000) reported
@virginmedia Wireless keeps on going down
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David Rozzell
(@BluegrassHippie) reported
@virginmedia I am currently waiting on an agent to chat to on your website to register a complaint, but I doubt that will get me anywhere either!
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Brian Long
(@e4wizzo) reported
@virginmedia I’ve been on that all day. They’re not much help either. Here’s a novel suggestion for you, as a communications company why don’t you actually have people you can speak to on the phone?