Virgin Media

Virgin Media Outage Report in Baldock, Hertfordshire, England

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The latest reports from users having issues in Baldock come from postal codes SG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Baldock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Baldock, Hertfordshire, England 09/26/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Baldock, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Letchworth Garden City, Hitchin, Bedford, Baldock, Luton, Henlow, Stevenage and Biggleswade.

Loading map, please wait...
City Problem Type Report Time
United KingdomLetchworth Garden City Internet
United KingdomHitchin Total Blackout
United KingdomBedford Wi-fi
United KingdomBaldock Internet
United KingdomLuton Phone
United KingdomBedford Phone

Community Discussion

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Virgin Media Issues Reports Near Baldock, England

Latest outage, problems and issue reports in Baldock and nearby locations:

  • TimRead1971 Tim Read (@TimRead1971) reported from Hertfordshire, England

    @virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.

  • PigsIggle Iggle Piggle Guinea Pigs (@PigsIggle) reported from Letchworth Garden City, England

    @virginmedia service is rubbish , I pay £90 a month for flms to buffer every 3 seconds ..so frustrating

  • Gturv GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia This problem was reported 11th November 2021. You promised to correct the problem by 18th November.

  • Gordonsalive200 Stuart Paterson (@Gordonsalive200) reported from Bedford, England

    Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?

  • TriciaCaputo Patricia Rayney Ⓥ (@TriciaCaputo) reported from Luton, England

    @virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia Landline is still NOT working. Try ringing yourself.

  • PC_Lawyer Chris Belcher (@PC_Lawyer) reported from Letchworth Garden City, England

    @virginmedia broadband down again in SG6 ... makes home working a pretty frustrating experience!

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail

  • Tranquil_Maria Maria-Luisa Prezio (@Tranquil_Maria) reported from Letchworth Garden City, England

    @virginmedia The absolute worst customer service I’ve ever experienced. Changing a minor detail impossible!!!

  • NPaladina Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

  • JB_CFFire John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.

  • NikLane7 Nik Lane (@NikLane7) reported from Hertfordshire, England

    @TheStevieG123 @virginmedia I had a similar issue with EE (plus the phone wasn't a good enough upgrade for the money!) I sent it back within 14 days and got a sim only. 5g prob won't be worthwhile over here for some time yet

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Again why send me a bill when I'm no longer a customer

  • maggietodd10 maggie.todd@live.co. (@maggietodd10) reported from Letchworth Garden City, England

    @virginmedia We can’t use landline because of fault. Tried mobile - no response. We shouldn’t have to keep reporting. You know there is a problem. Fix it please.

  • JB_CFFire John B 💙🤍🔥💥🚴‍♂️⛷⭐️🇪🇺💫☄️ (@JB_CFFire) reported from Hertfordshire, England

    @Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.

  • jasondflynn Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia It’s not specific to me; and to be honest I’m not really bothered. The problem is your marketing 5G phones in areas that don’t have 5G which is affectively mis-selling. Probably something you should look into.

  • johnvasili1 VAS (@johnvasili1) reported from Hertfordshire, England

    @virginmedia Unbelievably shockingly bad customer support today. 1hr 25 mins on the phone, spoke to 7 agents and no resolution 2 of your agents were excellent the rest were appaling. As a long standing customer I feel I have no option but to change provider. #virginfail

  • Tech_Analyst_UK Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • nicholasjemetta Nicholas Jemetta (@nicholasjemetta) reported from Hitchin, England

    @virginmedia I’m trying to help my mother-in-law who’s a registered cater, with her broadband. Her wi-fi signal is very patchy and it’s causing her problems (plus unnecessary extra stress). She has a Hub 3; can she get a Hub 4 without upgrading to Gig 1?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithDenton17 Keith Denton (@KeithDenton17) reported

    @virginmedia please advise if you are experiencing issues in the EX4 area, no wifi for the last hour but outage checker stating no issues??

  • smoggy_smithy Mark Smith (@smoggy_smithy) reported

    @jamiemadden1989 @virginmedia You can’t do a speed test on wifi. So many things can interfere with it. Plug a laptop into the back of the router with a cat5e cable (or better) then run the same test. I’m not saying you don’t have an issue, as you may well might, but at least you can rule out the wifi signal.

  • XIXMusic Yung General (@XIXMusic) reported

    @virginmedia Hello, I'm having massive issues with my WiFi today. It's been rebooted several times. It'll work for a bit then cut out again. A green light has come on a few times.

  • sapphicfrog spooky froggie 🐸 (@sapphicfrog) reported

    @virginmedia hi my broadband has been going down every few minutes for the past couple of days. website says no faults in post code area. have been turning router off/on no different still down. please advise?

  • HannahDefoe22 Kathy-Jane Stevenson #NicolaWalkerFan ❤️ (@HannahDefoe22) reported

    @virginmedia I’ve had no internet for two days and I’m being told that I have to wait until Friday for someone to come out and fix it!

  • keezo1985 Neil Keenan (@keezo1985) reported

    @virginmedia While I’ve removed the white box inside my house I still have some cabling coming through the wall from the brown box outside. Is this something that VM is able to remove for me as I worry about causing issues to be broadband connection if I try to remove them myself.

  • avenger_grey Jedi Avenger 🖤✊🏿🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦♿💛💜 (@avenger_grey) reported

    @virginmedia your broadband is terrible! I pay you £66 a month for the privilege of constant WiFi drops or complete Internet outage. We've had a replacement router but it's still happening every day. You're not providing the service I pay for!

  • MrRumpy Mr Rumpy (@MrRumpy) reported

    @virginmedia No, I have tried to raise a complaint 12 times over phone, online and WhatsApp, every time being put through to another department. The worst customer service I’ve ever had

  • Blueboo_UKF Beverley S (@Blueboo_UKF) reported

    @virginmedia bad request on website when trying to amend package and long queue on phone.

  • pancaketheduck Snake Plisken🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@pancaketheduck) reported

    @virginmedia no attempt to retain customers Is surely a bad business plan ? Customer for 20 plus years shocking treatment by Virgin