Virgin Media Outage Report in Baldock, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baldock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Baldock, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Bedford, Luton, Biggleswade, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Total Blackout | |
| Bedford |
Internet | |
| Luton |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Baldock, England
Latest outage, problems and issue reports in Baldock and nearby locations:
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
Can honestly say I don’t think I’ve ever received customer service as poorly as I have from @virginmedia this weekend/this morning. Absolutely disgusting 😡😡😡
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia The specific issue isn’t on the site
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia for the 3rd time today my broadband won’t work because my modem keeps needing rebooting and is crap I need a new one but can’t get through to anyone to speak to this is been going on weeks now, absolute terrible service
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia how do I find out how long is left on my contract have to leave because you’re not providing me with the service on paying for terrible service would never recommend it to anyone
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Jo Buxton
(@JEM1429) reported
from
Biggleswade, England
@virginmedia @virginmedia My husband adjusted our VM package to include an extra V6 box in a bedroom. Engineer booked in 6 weeks ago. Turned up last week without the box. He said he'd call back 3 days later to install. He didn't turn up. We've phoned your customer services over
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Abi
(@ABeeeABeee) reported
from
Stotfold, England
@virginmedia No, I have done that countless times since yesterday morning and the issue isn’t being resolved. I’m not doing it again
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eilidh
(@eilidh32) reported
@virginmedia Having issues with internet since upgrade in sept. It’s intermittent. we regularly can’t watch catchup on tv in same room as the hub. Lady told us could see issues & due compensation, rude man told us nothing wrong & just to get a cable! Not ideal cable across room & small child!
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Lucutious
(@LucutiousGaming) reported
We all know the aim of companies is to make money. That being said, we are currently in a pandemic with lockdowns. People have been furloughed or even lost their jobs and yet @virginmedia sends me a letter saying they are raising everyone’s prices. Appalling customer service!!
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Kemlock
(@Kemlock) reported
If you're having wifi problems I feel bad for you son, I got 99 problems but the wifi ain't one. Now that I've purchased a new router because the virginmedia one is cheap nasty shite that doesn't hold a connect past 3 metres.
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Scott Braddick
(@ScottBraddick) reported
@virginmedia Who do I speak to about appalling customer service where we have been left for 4 days with no internet, no phone and no tv, because you guys screwed up and we have been promised reconnection 3 times now?
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Kev
(@kevincorky) reported
@virginmedia they said due to covid and the cable not being in I probably wouldn't be due compensation but it wasn't my fault the cable wasn't installed to my property by virgin prior to 19 Feb ready for connection. i believe im eligible as the service wasn't installed on the promised date
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Dean Thomas
(@magpie1862) reported
@virginmedia To be honest I would of liked to discuss this over the phone. But with no one answering my calls to discuss renewing my contract I have decided to take my custom elsewhere. Having spoken to other virgin media customers I understand they have the same problem. Thank you
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
@virginmedia Internet dropping intermittently without warning. I had to cancel an online training session yesterday as I lost internet for 10 minutes in mid-session, and when I finally got back online, most of my trainees had given up and left the meeting. Not impressed.
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Sam Wing
(@wingy15) reported
@virginmedia Sorry but I've called up 4 times to cancel now. I'd like somebody to reach out to me to confirm it's cancelled or I'll just cancel my direct debits. I've already gone above and beyond what I should have to do.
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Clair Hopkins
(@choppy68) reported
@virginmedia Please you are virgin media surely you can get customer services to ring my mobile im going to ofcom can’t even cancel my service it’s a joke !!
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charles kickham
(@charles_kickham) reported
@eve_rebecca I had similar problems and after advice bought an ASUS RT-AC86U router on a black Friday deal it replaces the Virgin Media one - I haven't had to reboot or had any drop out in any room in the house since last November