Virgin Media Outage Report in Baldock, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baldock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Baldock, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Stevenage, Luton, Letchworth Garden City, Harpenden, Hitchin and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Internet | |
| Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Letchworth Garden City |
Internet | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Baldock, England
Latest outage, problems and issue reports in Baldock and nearby locations:
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia @VirginMediaCorp are there mobile signal issues today!! As my phone will not make or receive calls! Have tried calling 789 but after 30mins of waiting is quite bad!
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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Jason Flynn
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Edward Bro
(@EdMcDougall99) reported
from
Bedford, England
Virgin media mobile data being very bad today
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Hambrett
(@t_hambrett) reported
@virginmedia failed to disclose to new customers that their @O2 5G SIM for £12/mth was an optional add on - have now been cutoff 4x times by the O2 customer support team (as an existing customer) when trying to cancel subscription. Anyone else had this before?
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amari rae.
(@amarirae__) reported
@virginmedia Yes and i got a text claiming that issues in my area were fixed on Sunday but I’ve still had trouble with my connection. I’ve had to restart my box at least 4 times today
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Danny Hutchings
(@dan371971) reported
@virginmedia I am considering moving when my contract is up to a supplier who can fix things quicker and deal with complaints etc more efficiently.
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Kevin O'Hara
(@Kevin_OHara76) reported
@virginmedia Superb, so possibly maybe might get it resolved in 28 days! Which would be 60 days with no broadband. Well played virgin media!!! This is a joke, without doubt the worst customer service experience I've ever had.
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Danny Hutchings
(@dan371971) reported
@virginmedia Looks like I’ve finally got it sorted out by talking to a chap earlier. Time will tell if the adjustment is on my next bill. Getting 2.5 days comp for 5 days outage!! Not really good enough but I’ve spent long enough on this now.
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StevensanPH
(@stevensanPH) reported
Been on hold with @virginmedia since 10am this morning... Now in a never ending loop of "you've been waiting a while, do you want to continue" Raise prices 18% and then hide...
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Sarah Dempsey
(@mobility1831) reported
@virginmedia I can get through on 150 customer services. Is the line down or changed number
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Nigel
(@inharrow) reported
@virginmedia since beginning of December you have been dealing with a ‘complex issue’ that means I have patchy internet and have to work using my phone signal and not virgin. No end in sight. Router flashes yellow - not 1 of the colours. And still being charged… 😕
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Sara John
(@Slj3John) reported
@virginmedia I’ve spent five hours on the phone to you today, following 48 hours waiting on WhatsApp for help.
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Tericho
(@TerichoHorror) reported
So not only has Virgin Media been awful since November. But they make it deliberately difficult to cancel your plan, even out of contract. Yet another company that forces you to call them so they can try to persuade you to stay. Zero option to cancel online.