Virgin Media Outage Report in Baldock, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baldock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baldock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Baldock, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Luton, Stevenage, Bedford, Letchworth Garden City, Harpenden and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Internet | |
| Luton |
Phone | |
| Stevenage |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Baldock, England
Latest outage, problems and issue reports in Baldock and nearby locations:
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
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Ali B
(@AliB79) reported
from
Hertfordshire, England
@kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia worst service ever why is my broadband not working. I expect a refund
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
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Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
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Bryan
(@BryanTravers7) reported
from
Baldock, England
@virginmedia It’s had a fix time everyday
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jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia hi. Is there any faults known in DN37 0LE ITV on 103 or 113 wont work. All other channels ok. Tried to check service status but that is down at the moment
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Spencer
(@JoeSpencerBooks) reported
@virginmedia I’m two weeks in @virginmedia what do you think I’ve been doing? I’m way beyond your joke of a system checker, your joke of a community forum and your joke of a customer service. VM literally themselves don’t seem to know or care what the problem is
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Gary dorrington
(@Garyonline1) reported
@virginmedia @danhacks Answering the phone would be good, my security cameras run off the Internet and have to be reset everytime the system fails funny thing is you never contact us to tell us when it's down.
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Gary dorrington
(@Garyonline1) reported
@virginmedia my Internet is down saying connected but no internet. This is really frustrating as you never contact us to tell us?. and there's no point in phoning as there's no one there to answer.
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F Duffy
(@FoyzunD) reported
@virginmedia Internet been down all day. Been trying everything to sort this out. I finally get through to someone and call drops out. Again I call and in a queue now for 29 minutes. How are kids supposed to do school work?
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𝕀𝕒𝕟 𝔻𝕒𝕔𝕜
(@iandack) reported
@virginmedia Thanks for getting back to me but it turns out there was an outage in the area. It’s all back on now.
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Karl Bagci
(@irutsun) reported
Virgin Media down again for lols #NG2BroadbandPovertyCrew
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Tom O’Flaherty
(@TomGTFC83) reported
@virginmedia Hi, can you confirm availability for BA11 area? I’m hearing conflicting things about whether or not the outage is still happening. I’m not at home right now.
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Rattle and Roll
(@Tim467688) reported
@virginmedia almost 20 been with you but not for much longer. Got my bill and gone up to £46.60 from £37.00 My package to a NEW customer £25, I think being loyal does not interest @virginmedia bye.
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erol
(@erolwhu) reported
@virginmedia your customer service is the worst I have ever come across Do you not care at all about your customers ???
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Neil Berry
(@neilberryguitar) reported
@virginmedia I appreciate call centres are tough to staff right now. So can you please fix your site so I can change package details online? It directs to a missing page. When I phone, you keep saying change online while on hold for "more than an hour" ... I tried, I did, lots