Virgin Media Outage Report in Kimpton, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hertford, Hatfield, St Albans, Luton, Stevenage, Radlett, Hemel Hempstead, Dunstable, Ware, Waltham Cross, Letchworth Garden City, Welwyn Garden City and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
TV | |
| Hatfield |
Internet | |
| St Albans |
Internet | |
| Luton |
Internet | |
| Stevenage |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
-
Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
-
Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
-
AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
-
Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
-
matthew underwood
(@matthew37172770) reported
from
Flitwick, England
@virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help
-
Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
-
Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
-
Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
-
Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
-
amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
-
Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
-
James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
-
Mike✈️
(@flybymike) reported
from
Luton, England
@virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄
-
Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
-
Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
-
Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
-
Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
-
Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE
(@Bridgen2far) reported
from
Luton, England
@virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.
-
ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
-
Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
zzzzz
(@Zz_zzzz_zzzzzz) reported
@virginmedia @NetflixUK Can there be an explanation as to why your broadband service is repeatedly down? Otherwise time to switch.
-
stuart cooper
(@stuartc97127196) reported
@virginmedia is anyone else having trouble with Wi Fi my Android iPad keeps randomly disconnecting at different times even though I'm connected I live in the Glasgow area.
-
Lisa Meyers
(@MamaChick1) reported
@virginmedia The phone number is saying there are no known issues. There are definitely wifi issues here
-
Jignesh Patel
(@TheEvilJig) reported
@virginmedia I was given the option of just having bb m100 for £44 take it or leave it. Best they could do... For my 27+ years of loyalty. And they refused to go near new customer prices... Disgusting customer service.
-
mattbrolly.com ☂️
(@MattBrollyUK) reported
Unbelievable customer service from @virginmedia After making me wait 3 weeks for broadband, their engineer turns up, disappears, and now I have to wait another 3 weeks until they have an engineer free to return to my property? Outrageous way to treat a loyal customer.
-
Toby Jasper
(@TobyJasper1) reported
@virginmedia Still haven’t got a secure way of resolving a technical problem with your service. A very expensive product with very poor backup!
-
Geoff
(@Marchm3nt) reported
@virginmedia Ps - your complaints team issued a laughable response to C-301022169 - it bears no relation to the actual complaint received. Full details being passed to the Ombudsman this week.
-
Spencer Franks
(@spencernfranks) reported
@virginmedia I renewed contract I wanted same as before. Internet was very slow+ I kept getting texts+ jiffy bags to return my equipment?my contract had taken away WiFi booster pods from the network (3 pods had been sent to me originally by the executive team as wifi was so bad in my home)
-
Mike
(@Mike_Cowan) reported
Why ******** is it so hard to talk to a customer service agent. @virginmedia particularly impossible to get through to someone. Just endless cycling through shite, useless troubleshooting ideas.
-
Ian Frawley
(@ianfrawley) reported
Could someone @virginmedia please get in contact? I have tried numerous calls but keep getting directed to some sort of text service. My bill has gone up by £15 with no explanation at all.