Virgin Media Outage Report in Kimpton, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stevenage, Flitwick, St Albans, Hertford, Dunstable, Hemel Hempstead, Hatfield and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stevenage |
Internet | |
| Luton |
||
| Flitwick |
Internet | |
| Luton |
Internet | |
| Luton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
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maria rich
(@sparkysandy) reported
from
Flitwick, England
Virgin media what rude staff you have working for you. Putting the phone down on me
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Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I urgently need a call from customer services I used all my minutes trying to cancel my contract and they put me thru to tech support I want to leave I'm sick of being fobbed off please get in touch urgently
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
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David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia I'm paying you every month for broadband the doesn't work. Rebooting 3 or 4 times a day is a joke. Even your tests think my router is off. Its been going on over a year I want to leave and need a call from your team
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Tracy Payne
(@mis_tips) reported
from
Stevenage District, England
@virginmedia can customer services please call me urgently yet again I have no broadband I'm sick of it account number229202306
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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Robin Anderson
(@RobinA_79) reported
from
Flitwick, England
@virginmedia Can you tell me what the problem is though like something has broken or what or cable damaged etc.
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
So I’ve been with @virginmedia for about 2 years & I’m out of contract. Happy with the service so as moving house thought I’d take them with me. Want to charge me for the privilege!! Already paying more per mth than new customers and you want to charge me a moving fee!! Jog on!
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Keith Garrell
(@keithg63) reported
from
Hitchin, England
Rubbish customer service from @virginmedia yet again Internet continues to be intermittent which is not good when your wife works from home & now want to add £8:50 to my monthly bill for a “free upgrade”. When I call to discuss I’m simply told you’re closed & you cut me off
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo when a company becomes a Monster & just.cAnt control itself... @virginmedia... Today had 2 confirmations that Fridays order bodged and new order for Wed how did I know well no news from yodel... Complaint team rang assured me it(fri orig) would turn up tomorrow, 1/2
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Matthew Wilson
(@matt_w1971) reported
from
Dunstable, England
@virginmedia Rubbish customer service,rubbish internet,expensive as well
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Richard Pile
(@DrRichardPile) reported
from
St Albans, England
After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess
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Nigel Walsh 🛫🛬🏃
(@nigelwalsh) reported
from
Hemel Hempstead, England
@virginmedia Yes thanks. Finally spoke to someone. I appreciate it’s probably not intentional. You have a great product that unfortunately is not backed up the same level of service
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Laura Cornelius
(@LauraMCornelius) reported
from
Welwyn Garden City, England
Absolutely disgusting service from @virginmedia No broadband or TV services for 2 weeks and they can’t even refund our phone calls to them to try and sort it out. Choose Sky if you’re unsure.
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Robin Anderson
(@RobinA_79) reported
from
Flitwick, England
@virginmedia why is broadband still down in the MK45 1 area !! Come on we’ve been off since lunch 👎🏻
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
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Michael
(@michaelck1972) reported
from
Hertfordshire, England
@virginmedia It’s ok. I’ll cancel and move to BT instead.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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Greave
(@Greave17) reported
@virginmedia Scratch that - the problem is back again. Anything you can do to help please?
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Fozan Ghalib
(@FozanGhalib) reported
@virginmedia I have done both of them. But I haven’t had any reply and you have already cut my call. I was on it for more 1 hour and I can’t do it again. How can I cancel it now?
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Alice Syson
(@sysontravels) reported
@virginmedia Yes I have and no response in 24 hours. Will never be using virgin again
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Ben Green
(@BEN_GR33N) reported
@virginmedia Somewhat different to the 72h I was told on the phone, great consistency and great information provided to the customer once again by you.
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Mohammad Khan
(@Kawsarkhan925) reported
@virginmedia horrible customer service, I had call to customer service and they had to transfer to 5 different colleague to cancel my contact which was just 1 month to end and actually put me in the queue for 97 minutes
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Mayan Turner
(@MayanTurner) reported
@virginmedia Service came back briefly suspiciously while I was talking to the canx team, now it’s gone again. There is very little you can do to keep me with you outside of fixing the issues which you’re clearly incapable of doing…
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
@virginmedia We have made the complaint using your form. When can we expect a response as we have waited 36 hours so far
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Damian
(@Damopb35) reported
@virginmedia yet again my internet is down while working from home. I’ve checked the website and “there’s a known issue and an engineer is in the area” this is twice in two weeks. It’s not good enough
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
Hey, @richardbranson Virgin Media are full of ****. Sort it out.