Virgin Media Outage Report in Kimpton, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Hertford, Luton, Letchworth Garden City, Waltham Cross, Stevenage, Dunstable, St Albans, Buntingford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hertford |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Ricky Clarke
(@rickyc_89) reported
from
Dunstable, England
@virginmedia 3 different agents I’ve spoken to and no further forward, another paying customer lost 👋🏼
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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AJW
(@AJW4966) reported
from
Broxbourne District, England
@virginmedia no wifi again £51 a month useless shit company
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
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Ricci
(@RicciHammond) reported
from
Ware, England
@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Bryan
(@BryanTravers7) reported
from
Baldock, England
@virginmedia It’s had a fix time everyday
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
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James
(@JCELT1) reported
from
Hertfordshire, England
@virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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linda lamb
(@defective_model) reported
@virginmedia @ameliaa_lou I can’t even get through to the preinstall team I get cut off and the preinstall number is shut down you can ring it to be told you can’t speak to anyone!! I need to cancel my order because you plan to leave me without internet for 2 months.
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Steve Kelly
(@kellyokid) reported
@virginmedia No my mobile. Never had a problem using my mobile before
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EmmaJane
(@LadyEmmaJane84) reported
@virginmedia in my 20 years of “adulting” I’ve never been treated so terribly by a company in my life. Broken promises. Total disregard to me. You’ve lied to me. It is abhorrent.
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Reek0x0
(@prosperspatient) reported
@virginmedia My internet has been down for 2 hours now, you guys always fixing lines down my area, why would i have to pay premium prices for bad lines/connections that always need doing where i live…Not cool
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Aloisia
(@Aloisia36444396) reported
@virginmedia #day25 The specified possible 45 days before issuing my refund is NOT GOOD ENOUGH. My last payment to Virgin Media was 4 April; I have NEVER failed to pay @virginmedia on time
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Ross Suttie🏴🏳️🌈🇪🇺
(@rsuttie) reported
@virginmedia everyday this week my Internet has went down, my neighbours are also having same issue in ML1 area....this is simply not good enough!! Trying to check service status online and it just says oops there are issues on our side..yeah just a bit!!
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Simon Wilson
(@scurrilusrumour) reported
@MrHShingles @virginmedia Absolute garbage down here (Billingham). Permanently having issues and saying they’ve resolved them for the issues to re-emerge.
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Sander
(@SVDD76) reported
@virginmedia I just want to chat with someone to clarify things, and I need to get a number transferred, I was supposed to get a call from someone called Bing at Virgin Mobile, never heard anything.
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Mark Magrs
(@mcmagrs) reported
@virginmedia I'm not using mobile data - this is a laptop using Virgin wi-fi. In recent weeks your website has been a constant barrage of 'oops' or 'Bad request' messages whenever I try to access my account. I cleared cache/cookies etc and still no good.
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🔰Kizza🔰
(@Kizza985) reported
@B__Rani @virginmedia Yeah im gonna call on my lunch and cancel.