Virgin Media Outage Report in Kimpton, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Radlett, Stevenage, Luton, Hemel Hempstead, Ware, Letchworth Garden City, Harpenden, Hitchin, Hatfield, St Albans, Dunstable, Welwyn Garden City, Flitwick, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
||
| Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Ware |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Very angry. And upset. Been at this since 9am today. And its such awful customer service. I will be looking for new provider
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Busy? I've been fighting allday since 9am. I've paid agreed amount but my services haven't been restored and I can't get through by text, WhatsApp or phone. This isnt a good service a vulnerable customer should receive
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Ella A Cutler
(@angelstorm13) reported
from
Hatfield, England
Urgh! And once again #virginmedia is down. No Internet, WiFi, broadband etc. They raise their bills to above inflation and still the same crappy service. @virginmedia
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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🔑 Shawn 🔑
(@s_mann71) reported
from
Broxbourne District, England
@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
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DarylSThompson
(@DarylSThompson) reported
from
Harpenden, England
@virginmedia no updates since 15:30 is really quite poor...
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia I WILL be going to trading standards. Enough Is enough and your team lie and never Wana resolve or help us resolve the issues Inc fact they break their own agreements with the customers!!! @TradeStandards
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🦄 UnicornFarts641🦄 LegitBossQueen69🦄
(@DawnHar90476836) reported
from
Luton, England
@virginmedia Your agent was also very rude yet reckoned I couldn't make a complaint.
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maggie.todd@live.co.
(@maggietodd10) reported
from
Letchworth Garden City, England
@virginmedia Landline is still NOT working. Try ringing yourself.
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Mixture of things . I don't even feel like a valued customer with you guys.
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Rav 🤓
(@smileyrav) reported
from
Hitchin, England
@virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)
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NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
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🦄 UnicornFarts641🦄
(@LegitBoss69) reported
from
Luton, England
@virginmedia Sent in a complaint already but no luck on getting my services sorted
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Kefaloniaman23
(@KevinSaunders23) reported
from
Flitwick, England
@virginmedia just how much longer can we be expected to wait for you to get this problem sorted no TV all day, will this loss see us getting some sort of refund on our next bill???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Harrison
(@JNH77) reported
@virginmedia But when I do a webchat it drops every 5 minutes and is painfully slow. I’ve called Virgin Media 42 times and am still having issues. I’ve honestly known anything like this @Ofcom
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Penrose D Humbolt
(@PenroseDHumbolt) reported
@virginmedia I needed some help with my work laptop’s vpn and your tech support staff requested admin access my work laptop to fix it. Is this normal? Does this not risk compromising my company’s security?
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Pat O'Rourke
(@PatsyORourke) reported
@virginmedia over a week now despite contacting customer services: App not accessible CS2400 Sorry, BBC Launcher isn’t launching at the moment. Please try again later. If this issue continues, call 150 from your virgin media phone, What’s happening?
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Indanews
(@indanews11) reported
@virginmedia but an integration and threatening me with over £240 disconnection fee. Actually it is virgin media that owes me £350 for a rubbish service. After being a loyal customer for over 15 years and rarely call I was expecting a good customer service. I have been with O2 also for…
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Indanews
(@indanews11) reported
@virginmedia I have done all of that for the last 6 months and till no remote. I have now cancelled by tv licence because I have no access to live tv stations from this rubbish service. I will now be cancelling my direct debit with you. Calling your customer service is not exactly a service…
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L
(@L06166323) reported
@virginmedia Yes. Many, many, many times. They refuse to help and tell me the issue will get fixed today and won't arrange an engineer. IT IS NOW DAY 11 WITHOUT INTERNET. A manager is meant to be calling me. They have not. What now?
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Jon McKnight
(@JonBonViveur) reported
@virginmedia Please ask Callum in your Executive Team to call me (he has the number) as there’s a problem with the e-mail he tried to send me yesterday.
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Farooq
(@Bo552023) reported
@GrumpyBangali @virginmedia Bro, the issue has been going on since November. I keep calling them; they keep telling me someone will call back and they never do. I have nothing left to do than cancel my DD or switch suppliers.
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Avril
(@dragon15a) reported
@virginmedia Why no letter? The email doesn’t explain the increase or break it down THAT’S WHY I’M ASKING!!
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Avril
(@dragon15a) reported
@virginmedia WhatsApp has just mysteriously gone silent now too!! This is NOT customer service!!