Virgin Media Outage Report in Kimpton, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Hemel Hempstead, Welwyn Garden City, Ware, Waltham Cross, St Albans, Berkhamsted, Dunstable, Flitwick, Radlett, Stevenage and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Letchworth Garden City |
||
| Hemel Hempstead |
Internet | |
| Welwyn Garden City |
Internet | |
| Ware |
Internet | |
| Ware |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
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Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia NO!!! The mostest disappointing customer service. Really. @ladyjaney75 @ComplainingCow
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Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
One time I got accosted by a @virginmedia person on a street, trying to get me to sign up. I told him there was no chance of that happening due to their awful customer service. He gave me a curse heavy reply, telling me how useless I was. I'm still with Sky.
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Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia I've just made a complaint. My broadband contract is up for renewal 7th July, but you only just sent me a letter this week telling me monthly bill was changing from £38 to £54!!. This letter should have been received 30 days before 7th July!! @ofcom @KatieMorley_
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
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Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
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Russell Moss
(@RussellMoss) reported
from
Berkhamsted, England
@virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help
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Craig
(@cr10123) reported
from
London Colney, England
@virginmedia is down again!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma
(@princessjabba) reported
@virginmedia I’ve had no tv or internet now for 3 hours but your website is saying no issues are reported in my area (NG5) can you advise please?
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia You did continuously took Money until I stop direct debit ( summer 2022) than I call your customer service they repeat the this like parrot I spent hours on the phone. I don’t even know my customer account number no correspondence
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jiten mehta
(@jitenm54) reported
@virginmedia I have given the complaint case numbers can you please let me know what is going on as online it only says Active?
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia Yeah, unsurprisingly says 'We can’t see any issues affecting....', which is not what I've experienced.
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia So now it's 'Looks like there’s an intermittent signal issue in your area' opposite of first message, and telling me try again in 24hrs? Great.
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DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia once again, internet is dropping in and out. Been going on for weeks now. I was told it started 4th Dec and would be fixed 15th Dec by 9am. It’s not fixed. You’ve given me unlimited data, but that keeps dropping out too. Unacceptable service.
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twitch.tv/PrecisionTV
(@Precisionnn) reported
@virginmedia No issues showing and I'm currently on hold for 50 mins and counting. Having a lot of fun!
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia I used to be Virgin Media customer than I stop my account with you 2018. I inform you and your virgin media service come and pick up the rooter Since than I am using different broadband service. Than I found out virgin media did not stop my direct debit
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia It's now 13:50 and no contact Hmmm customer service
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HC
(@PCHell147) reported
@virginmedia No, because the last time you never responded when I messaged at the time of the chat. My complaint is more far reaching than the seven months of billing issues. It’s the fact NO ONE has contacted me about it. Endless promises of being called back and nothing. Lied too