Virgin Media Outage Report in Kimpton, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kimpton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kimpton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kimpton, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Hitchin, Welwyn Garden City, Luton, Stevenage, Waltham Cross, Cheshunt, Hemel Hempstead, St Albans, Letchworth Garden City, Baldock, Flitwick and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
TV | |
| Hitchin |
Internet | |
| Dunstable |
Internet | |
| Welwyn Garden City |
TV | |
| Luton |
Internet | |
| Stevenage |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kimpton, England
Latest outage, problems and issue reports in Kimpton and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginhelp Virgin Media.FOUR DAYS now. They make you hang on forever then offer you a link to your mobile, and when you message on that as instructed, they never come back to you. Absolute disgrace. My bill has gone up by another 20 quid a month. I will NOT be paying £120 for this service!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..
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Robbosanj
(@RobboSanj) reported
from
Stevenage District, England
@virginmedia phoned 2 weeks ago because the WiFi signal is virtually non existent. Recorded levels as requested, phoned back tonight, put on hold for 1hr then cut off. However fully expect to get the 26th sales call of the month tomorrow - funny that.
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@Raineyballs @virginmedia I'm going to if they don't get back to me. Shocking customer service 😡
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Not for internet. It seems to work for a bit then I have to reset the router every few hours. Have there been network issues around central London today?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@KatherineG90 @virginmedia I am having this exact same problem! Five days now. Have you had any joy? I've cancelled my direct debit now. Maybe now they will call me 😡
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia No - these are generic tips, these aren’t going to help with more fundamental issues W/ network reliability. Wifi connection is fine. But the internet is unreliable and I’ve reset my router 4 times today. That has nothing to do with connectivity/speed.
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Mike
(@MikeJoiner1965) reported
from
Harpenden, England
@virginmedia need to look at this issue. Some won’t be so fortunate.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia After FIVE DAYS, hours on the phone, messages via the link you sent me etc, I hearby give notice that I have now CANCELLED my direct debit. If you want payment this month and keep me as a customer after 14 years of payments, I suggest you contact me today!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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Susan Clarke
(@salaura101) reported
from
Harpenden, England
@virginmedia New Hub 4 arrived during time when Virgin have low staff due to COVID. Keeps dropping out, difficult to work from home and no ability to contact Virgin! ‘Call Failed’ when phoning. Great planning by Operations Mgr. Customer nearly 20 years and want to leave! Fed up!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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geraint owen
(@geraintowen) reported
@virginmedia I got a call on my mobile and the person said, ‘hi, I’m from virgin media. You know that your internet service is not secure.’ I said ‘you don’t know what service I use’ and they hung up.
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1LegLite
(@1LegLite) reported
@VirginMedia Regards you subjecting your customers to sales/support staff we can barely understand and who clearly can't interpret English. Please contact whoever you need to and ensure that my promised call back regards complaint reference C-2907221316 is from somebody English.
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Whartypig Gaming
(@whartypig) reported
@virginmedia service down in WF10?
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Alex 🇾🇪
(@K33NES) reported
@virginmedia Thanks for responding however no offers or packages are available via my virgin media account I am only given services I can add to my account. I cannot understand how a new customer is entitled to a better offer than an existing one. How does the texting system work?
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Gareth Mitchell
(@GarethM1tch) reported
@virginmedia joke of a company with absolute shocking customer service. 3 times I’ve seen this now… *Kevinne* Just to let you know I'm not going to be at my desk for the next 60 minutes as I will be having my Lunch, don’t worry I'll respond to you as soon as I'm back.
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Nikki Hyder
(@Nikki_Hyder) reported
@virginmedia Apparently I have a pre installation visit on 5th (I had one last week, not sure why I need 2) and install on 18th August. I need the Internet for work, how are Virgin going to help with a temp solution?
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Omaru
(@kuatoring) reported
@virginmedia bit of a topsy turvy one, my router stopped working halfway through the day, powered off/on ran diagnostic. Then called helpline, who ordered a Technician for 4th August. But I unplugged the other cable and restarted and its worked. Do I need to wait 24hr to cancel?
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Kishan Mavani
(@MavaniFamily) reported
@virginmedia I have just spoken to customer services and been advised a manager is too busy to talk to me whilst being on the phone for 1hr, to get nothing but lies and excuses about your service. I have requested to cancell this service with you.
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Jo Robinson
(@Jo_Diver) reported
@virginmedia I would love to know how you 'tried to contact me' regarding my complaint.Neither my home phone or mobile show you have called but you sent me a text message telling me to call, and what option would you like me to select? Awful customer service option isn't there!
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Jack Riding
(@JackRiding6) reported
@virginmedia why lie? I raised a complaint then l received a text message which said you trying to reach me over my online complaint. Even stated a phone number which the priority specialist team. Wrong it's same number everyone uses no priority whatsoever. You lied