Virgin Media Outage Report in Lytham St Annes, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lytham St Annes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lytham St Annes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Lytham St Annes, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool, Southport, Cleveleys and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Total Blackout | |
| Preston |
Internet | |
| Blackpool |
TV | |
| Preston |
Internet | |
| Southport |
TV | |
| Blackpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lytham St Annes, England
Latest outage, problems and issue reports in Lytham St Annes and nearby locations:
-
Tammy
(@MissT2009) reported
from
Blackpool, England
@virginmedia Fine. I'll just cancel my account then seem as I can't speak to anyone to resolve my issue
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
1. Fuming @virginmedia . Disgusting customer service today when my husband called to report a fault. Our disabled son has no access to his virgin box for watching Netflix. Asked for an engineer. “We don’t do that you will have to pay”.
-
Megan Johnson
(@meganlouise1233) reported
from
Preston, England
@virginmedia wifi is absolutely shocking. Anyone looking to change network do not join virgin 🙄
-
ℂ𝕚𝕒𝕣𝕒𝕟
(@ciaranharkin) reported
from
Preston, England
@virginmedia hi really need to cancel my broadband account with yourselves but i cant get thru and been ringing for the past couple of days. My new bill has come out (which is extortionate) i was told i could cancel before this but its proving difficult
-
Mandy 🐩🐾🐕🐾🐶🐾🦅
(@mands4walkies) reported
from
Southport, England
@virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.
-
Jen
(@typicalgrill) reported
from
Preston, England
@EyeIzMoorey @cakemog @virginmedia Can confirm virgin are bags of shit. Great when it's working but if you experience a problem. Good ******* luck., 🙃
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
@virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
Filled in customer complaint form and advised at 3:00pm we would get a call-back. It’s now 21:00 and still waiting. Never ever experienced such appalling customer service. If you are interested @virginmedia we have agents name.
-
Retep Nosnibor
(@croupier1970) reported
from
Blackpool, England
@virginmedia I've just filled I the feedback form with a zero. No one called back and it is now 4 hours since the call. Our Internet (wifi) is working after being without all day & on and off over previous 24 hours. Just awful service. Truly our worst experience ever!!!
-
Danielle Hickey
(@McGovernDanDan) reported
from
Penwortham, England
@virginmedia The worker who was in charge told me the complaint would go to him so basically it was a waste of time. I have complained but I’m not confident in your processes 😡
-
Nick
(@HeywoodNick) reported
from
Preston, England
@virginmedia I cant sign into virgin go....trying to watch the football tonight...but says it cant sign in now and to try later....please help...
-
DV
(@MrVestibule) reported
from
Preston, England
Hey @virginmedia my internet speed has dropped massively over Christmas and is still poor. I get that people are probably using more bandwidth but this is unacceptable - I’m paying for 200mb & getting 10. I’ve done all the tests and resets with no joy 😤. #virginmedia #broadband
-
Aaron
(@Logical1966) reported
from
Preston, England
@virginmedia sat in all day for my new phone to be delivered only when I ring you tell me it’s out of stock wtf
-
Will Stephen Lynes
(@Welsh_Will70) reported
from
Blackpool, England
@AtticusAlpha @virginmedia We have now been on hold for over 60 mins in total with @virginmedia ......all i can say is Wow!!! Maybe a re think needed after this on who we use as our imternet provider!! Iv no words that can actualy comment....apart from ermmm shit!! Oh and we have hung up!!
-
Lynne Webster
(@lynneglenn13) reported
from
South Shore, England
2.agent spoke over my husband constantly. 3.He refused to get a supervisor. 4.Agent stated” I don’t mind loosing my job over this call so I suggest you complain to Richard Branson “!! 5. Agent rude, condescending and arrogant @virginmedia
-
David
(@dave6018) reported
from
Penwortham, England
@virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service
-
David
(@dave6018) reported
from
Penwortham, England
Wow @virginmedia love how your retention team just put the disconnection through and never offered me any thing to even try and convince me to stay
-
Mark
(@markhol55) reported
from
South Shore, England
@SkyHelpTeam Thanks for your response, also @virginmedia response was that it was down to your broadcast. I guess nobody will take responsibility. The red button picture quality was poor. I don’t expect UHD only a clear picture. Irrespective of who’s fault as a customer this isn’t acceptable
-
Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
Debating whether to switch from @virginmedia to @skytv after being told I can’t get new deals as I’m a loyal customer of 9 years. They’ve also put the price of my package up twice in the last 8 months 😬
-
Dean Kamitsis
(@deankamitsis) reported
from
Preston, England
Hey @virginmedia I’m going round the bend trying to cancel services with you for over a week now. I’m deaf so can’t call, I’m not receiving responses via SMS or Live Chat. No emails, nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Twinsplustwo
(@TwinsplusTwo) reported
@DrHoenderkamp @virginmedia My parents have had years of poor customer service with them, but my mum is too elderly to learn a new interface for the tv so we are stuck with them. Infuriating.
-
Maria Turauskis
(@fuckmeitsmiatea) reported
@virginmedia It’s on all devices. Both internet and tv have been cutting out all day. Your status checker says there are no issues. But there have been loads. *All day*.
-
Gill Coates
(@GillCoates5) reported
@virginmedia Me to a page that said ‘there are no issues in your area’. This was despite the fact that the recorded message (Holly W) was apologising that they knew about the issues in the KT area and were trying to fix them! It’s like being caught in one of the circles of hell…
-
MCD16660
(@mcd16660) reported
@DrHoenderkamp @virginmedia should have asked on here ,vitgin are the worst for service and reliability
-
Chanel Rock
(@chanelrock) reported
@virginmedia So broken by your contractors but I now have to wait 8 days for someone to come look at it - ridiculous service
-
SR
(@SR_ARUN_) reported
@virginmedia Worst customer service Even after waiting for hours on call and raising an issue your customer care agents telling to wait another 24 hours to check it. Worst. Facing connection issues and red light in hub 3 for 3 days. Even after Resetting it's same. Help ASAP
-
Rob Neill
(@RobNeill_IT) reported
Hey @virginmedia my broadband has been down since 11am your site said it would be fixed by 20.05 today. Any idea what the problem is?
-
Anne Webb
(@a_webb) reported
@DrHoenderkamp @virginmedia In our village folk with Virgin constantly have problems- not least with their customer service. So many who switched when we got cable have switched back to sky.
-
Question Everything...
(@johnhendry1973) reported
@DrHoenderkamp @virginmedia Awful company, my wife ended up telling them we were getting divorced when closed our account. ******* rung me to say how sorry they were but would i need my own service for my new home ..!!!!
-
Marie Walton
(@MarieWalton1) reported
@virginmedia cannot believe that we have had no Internet or WiFi since 4am this morning yet apparently there are no issues in my area!!! Hub cannot be detected and an engineer has been booked for Weds pm. Absolute joke of a service.