Virgin Media Outage Report in Cambridge District, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cambridge District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Cambridge District, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Newmarket |
Internet | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cambridge District, England
Latest outage, problems and issue reports in Cambridge District and nearby locations:
-
Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
-
joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia
-
Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
-
Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
-
NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
-
Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
-
Alan
(@TheAlanSmith) reported
from
Cambridgeshire, England
@virginmedia Employ @AppcheckNG to security scan your shit and carry out an audit. You’re obviously not doing it. And you should be.
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
-
Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Wtf @virginmedia don't reboot my router while I'm in the middle of a game
-
alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
So good to know @virginmedia is down again.
-
Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
-
Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
-
Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
-
Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
-
JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
simon smith
(@simonsm29093740) reported
@virginmedia Exactly so this virgin twitter account is just a whitewash service to smooth over all the incompetence that must occur because the customer service is useless !!!!!
-
Ben Holloway
(@BenHoll38817319) reported
@virginmedia Spoke to someone at the complaints team today regarding a debt that I never owed you sent to a debt collector. After 4 advisors saying they will fix it the debt collector was still contacting me. I paid the debt collector in the end as I was worried about my
-
karen king
(@georgesgirl78) reported
@virginmedia No I’d rather speak in private and dispute explaining to colleagues (who say call is recorded) I keep getting phone calls and they ignorantly hang up without warning
-
Liam David Gardiner
(@LiamDGardiner) reported
@virginmedia It's a shame your customer services have not improved in the 7 years. Once you have fixed the problems I think I will leave I wonder if @TalkTalk is any better? 🙄 By the way you still have till the end of Feb to fix the issues before I call the builders in.
-
Peter Donnelly
(@peterdonnellykk) reported
@virginmedia No it has not. Your installation team seem totally clueless of the process that needs to happen. And I have been told by several customer service agents that I would be able to schedule an earlier appointment "once the next step is complete". But now I'm told it's not possible
-
Joseph kelross
(@joseph_kelross) reported
@virginmedia @Shai_Khan Virgin are all smoke and mirrors they definitely aren't reinvesting as their service has just got worse over the years
-
Ally Finlay
(@AllyFinlay1) reported
@WilliamStHarris @virginmedia Same issue here. Trying to get thru to anyone is crap - used to be simple, easy, and clear. Now it's offshore, crap, and useless. Felt sorry for the agent who couldn't understand simple question and then placed us back in queue.
-
nelkonandparker
(@nelkonandparker) reported
@virginmedia No, I have an engineer coming on Monday now to try and fix this. This issue has been going on since Mid November. How can I request compensation?
-
Sarah Goldsack
(@SJG_1977) reported
@virginmedia I’m having major issues with my upload speed and cannot send any emails for work. I am currently having to work from home so its causing major issues! I’ve tried checking the service status but it just hangs. Please can someone help urgently?
-
Pandoria
(@Elanora55287908) reported
@virginmedia …meanwhile I’m paying for broadband as I was advised from the beginning that virgin could install cable at new property. Now they’re saying they’re not sure. It’s really been a horrible service and I’m at my wits end