Virgin Media Outage Report in Killamarsh, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Killamarsh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killamarsh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 02: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Killamarsh, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Sheffield, Chesterfield, Worksop and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Worksop |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Killamarsh, England
Latest outage, problems and issue reports in Killamarsh and nearby locations:
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the stream issues tonight and having to cut it short but @virginmedia is being intermittent at best and drop my connection 3 times so I had to call it a night. Hopefully all will back to normal tomorrow after @That_King_Thing recording 👍🏻
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
@virginmedia great Friday afternoon TV internet gone off landline OK network availability C130 C133 in S65 area
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Vampire Bait
(@Antoinne73) reported
from
Rotherham, England
@virginmedia I sent a complaint to yourselves 30th August - got confirmation that it went to resolutions - but not heard a thing - and problem still rife
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Antony Rayworth
(@antonyrayworth) reported
from
Sheffield, England
@virginmedia it's terrible again guys I'm trying to watch the football upstairs
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Richard Hull
(@sonbaetaekwondo) reported
from
Sheffield, England
@virginmedia Small is not £8 for no better service
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ℝ𝕚𝕔𝕙𝕒𝕣𝕕 ℝ𝕖𝕟𝕤𝕙𝕒𝕨
(@CaVaLiEr666) reported
from
Sheffield, England
@virginmedia Terrible I cant get above 90 ish, nothing changed inside and everything wired, has to be the exchange again, took weeks last time this happened
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@FatherCheesy @Danoswfc12Hall Internet down in S6 I’m afraid! Virgin Media are looking into it!
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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Harlam - TK
(@HarlamTK) reported
from
Sheffield, England
Sorry for the drop outs in streams over the last few days. Ill be raising it with @virginmedia as it sucks for you guys to be watching me and then it suddenly go offline without warning. Thanks for the support through the issues. You are all awesome 💙 #stream #streaming #twitch
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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Paul E
(@jedimaster1982) reported
from
Derbyshire, England
Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Nick King
(@nickkingone) reported
from
Sheffield, England
@virginmedia There is no issue 😂 I’m just stating how poor HD looks compared to 4K. Roll on 2020 when you get Sky 4K content.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fraser Peacock
(@fraser_peacock) reported
@Iversman @virginmedia Apparently “they don’t guarantee upload” it’s just constant smoke and mirrors and the worst customer service experience of my life. It’s mind blowing just how a corporate entity can get away with being so bad. Nobody ever has anything good to say about them anymore.
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Tajinder Garcha
(@GarchaTajinder) reported
@virginmedia Look, I have my notice in September when I called you guys!! When I spoke to someone there the other day they acknowledged that I’d called but couldn’t confirm that the lady I spoke to have cancelled my service! As far as I’m concerned, I have notice on 23rd September….
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Alex Minshall
(@alextheminch) reported
@virginmedia Totally unacceptable level of service. I’ll be reviewing my options. @richardbranson #nickread
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Fraser Peacock
(@fraser_peacock) reported
@Iversman @virginmedia What’s your area ref? I’m area 21, it’s been dropping out for ever, all our neighbours (the ones who are also with virgin) have the same issue. I’ve been complaining for the last 6 months, it’s exhausting and making me ill. Constantly waiting for a call back, never happens.
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Grant McKay
(@AlongTheWire_) reported
@virginmedia why is my broadband not working, why are you offering much higher speeds for less money than I’m paying and chucking in TV on top?
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AFC_ArsenalFan
(@AFC_ArsenalFan) reported
@virginmedia your broadband service is just awful. Couldn’t recommend any less. Booked at the beginning of September and you’ve just cancelled for the 3rd time for the same reason. Have to wait until November, I guarantee it’ll be cancelled again. Shocking service #virginmedia
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TommyLisi
(@TommyBoyLisi) reported
Anyone else have problems with virgin broadband ? Seems to be everyday it goes off ..joke . Paying for a awful service . #virginmedia #virginmediadown
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K✖️❤️✖️
(@0xkissfrazerx) reported
@virginmedia I had a credit from July that was never given to me, for my new bill I have actually been charged for “package” changes even tho my contract had expired, and no credit made to the new first bill.
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Clive
(@CliveHutch) reported
@virginmedia Broadband down again! CM23 4EZ. Agent says network but next door neighbour ok. Estimated fix 5 days - next Tuesday. FIVE days. Seriously?
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kinglampard
(@kinglampard4) reported
@virginmedia @andygoldstein05 I’m intrigued what was issue Andy ?