Virgin Media Outage Report in Killamarsh, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Killamarsh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Killamarsh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Killamarsh, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Sheffield, Rotherham, Worksop and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
TV | |
| Sheffield |
Phone | |
| Sheffield |
Internet | |
| Rotherham |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Killamarsh, England
Latest outage, problems and issue reports in Killamarsh and nearby locations:
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia very unhappy failed install and had no service since Saturday and I'm within my 14 days to cancel yet your staff don't understand this and want to charge me for a fault call !! When do you become so crap !!!
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia To box not working. Got it sorted now but not happy with been miss sold a package I didn't need then had to waste more time on the phone to cancel it
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia Oh yes and I’ve phoned. It appears to be that yesterday’s problems haven’t been resolved.
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V-Bull
(@VanceBulla) reported
from
Brampton Bierlow, England
@virginmedia Faceless customer service. Can’t live chat, can’t chat to anyone on the phone. All they want to do is send you a text or a link to their website. Poor. What am I paying for? Certainly isn’t customer service
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia failed install which worked for 2 hours and I cancelled within 14 days . I've now got a a bill for £62 ! Your staff just cut me off and I'm disabled and need help
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John Armitage
(@ArmitageJohn) reported
from
Sheffield, England
@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia hi virgin can you explain why you've referred me to a debt collection agency after I cancelled my service within 14 days snd returned equipment as it was a failed install and was advised I wouldn't be charged ? You also luckily never cancelled my sky .
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Terry Hague
(@TezzaBelle88) reported
from
Sheffield, England
Anyone else’s @virginmedia WiFi down ?Mines been down nearly 24 hrs 🥲
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@virginmedia It’s strange because the online help claims there’s no problem but the phone says there’s a major problem in the area. Perhaps the online help needs updating because it’s no help at all
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Carl
(@CarlmMorton) reported
from
Derbyshire, England
@virginmedia You also told me on Tuesday that you had fixed the network issues.
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Prof Maddy Arden
(@maddyarden) reported
from
Sheffield, England
@virginmedia our broadband down without warning and service update says you hope to fix this by 5th April! Why so long? We rely on this for work - unacceptable
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Sam
(@samthompson98_) reported
from
Rotherham, England
Sky sports red button not working with @virginmedia there’s a shock
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Rt. Hon Annie
(@AnnielizzieSten) reported
from
Sheffield, England
@PaulbernalUK @virginmedia It’s fine here but earlier in March we were left without any service for days at a time . The reason given was service upgrades. Ring them on 150 for an automated update
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Andrew Kerrison
(@AndrewKerrison6) reported
from
Rotherham, England
@virginmedia I tried to report a problem. The advisor was only interested in selling me a upgraded package. Miss selling packages to customers is not good practice
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Adam
(@tevowl9) reported
from
Brinsworth, England
@virginmedia on the phone for 30 minutes, WhatsApp message and technical support still not sorting us out! Oh but we can double what we pay and get a new hub!! New customers get it for £25
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Helen-Claire Stone
(@Helen_Claire71) reported
from
Sheffield, England
@virginmedia’s customer service is appalling. 3 hours to respond to a message has to be the benchmark for worst practice. Last weekend it took them 27 hours to sort out cancelling my account. Absolutely hopeless.
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
from
Sheffield, England
@virginmedia I hung up the call, rang back and spoke with a lovely man. Reset my email, password and answered all my quedtions. All the men are when you call, the female was awful. But thank you for the response
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Callum 🏳️🌈 🔴⚪⚫ ☮️
(@Callum_SEND) reported
from
Brampton Bierlow, England
@DysphasiaPV @virginmedia Product is good but customer service terrible
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia No and tbh no apology for my internet not working since the day after install Friday and now I've been threatened in in contract ! I have 14 days to cancel can you confirm please . Im not paying for a fault after 5 days plus it's not worked from install .
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lettiebella🦉🇬🇧
(@lettielou05) reported
from
Sheffield, England
@virginmedia first day of your internet snd massive regrets ! Can I cancel ? Cutting out constantly 😫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Culusow🇸🇴🐪
(@Sugisomali) reported
Virgin media bringing unnecessary stress to my life, since 11am no Wifi u know. @virginmedia why are you so ****?? I’ve had enough of your incompetence.
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Sarina
(@Sarryb78) reported
.@virginmedia support is pretty good, until you want to leave. Still working on it. I've asked to give 30 days notice, they've set disconnection for 35 days. 😡 I said no, not what I asked for. 'But you said...' No! I asked to give 30 days notice. Ffs!!
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Adam Martin
(@AdamJonMartin) reported
@virginmedia will you ever bother to reply to my complaint email?
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Jennifer thompson
(@Jennife64149811) reported
@virginmedia Hi I need to cancel my account from 5/2/2021 How do I get it touch with you? It seems virtually impossible! Yes I have called the cancellation number- 0345 454 1111. It constantly says your busy! Such poor service
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Julie Cox
(@JulesCox1959) reported
@virginmedia You are kidding me @virginmedia I’m not taking my service to the new address I’m leaving #virginmedia and I can’t wait so that I never have to deal with you again what is the point of you bothering to tweet when you have no clue about the problem
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Jennifer thompson
(@Jennife64149811) reported
@virginmedia @GGTVBD I cannot get through at all! I leave my property on 5/2/21. I need to cancel my account. This number doesn’t work either ??
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Margaret Cook
(@MCC64) reported
@virginmedia Thank you. I have joined this forum however I do feel I am paying Virgin for the service so they should be supporting me. A guy is checking a few things at moment. I do believe my hub is of old design so may need upgrading
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Nicola Ball
(@NicolaB48453327) reported
@virginmedia so as usual cant get through on phone,to cancel services ,so I have to keep paying the bill I cant afford vicious circle of despicable customer service from virgin media as always!,
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Kenneth
(@Kenneth94136130) reported
@virginmedia Haha- only the complaints form doesn’t work. Must be a special internet outage effecting one form
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James
(@JimSpurs90) reported
@virginmedia You cant even get through on the phone lines your service is totally useless