Vodafone outages and service status in Polmont, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Polmont, including 0 direct reports.
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Problems in the last 24 hours in Polmont, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Polmont, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Polmont, Scotland
Latest outage, problems and issue reports in Polmont and nearby locations:
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Colin Ramsay (@Coj1875) reported from Armadale, Scotland@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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Lesley (@kt33uk) reported from Stirling, Scotland@VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandAh help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Liam McCabe (@liamrun) reported from Stirling, Scotland@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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MrDeeJay (@spinningthedisc) reported from Dullatur, ScotlandTwitter can you help this morning? I’ve no been with @VodafoneUK for around 7 years. How is the network these days. Pros and cons. Current have PAC from @ee due to poor retention offers.
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Sarah Cameron (@CameronGal) reported from Bridge of Allan, ScotlandMorning @VodafoneUK, I have no internet this morning. Are you having issues in central Scotland or is this a me problem??
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Garry Stevenson (@B16GAZ) reported from West Calder, Scotland@VodafoneUK Please help! I contacted you last Friday evening raising concerns one of your colleagues cancel my direct debit without notifying me! I would get a call back in 24 hours. Unfortunately I have still not received a call and I am worried you are going to cut me off!
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Danny (@danny_ltd) reported from Stirling, Scotland@VodafoneUK when your gigafast broadband was working it was good, but it’s been 2 weeks since it stopped working, a total of 7 hours of phone calls and still nothing. Just Fix It.
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Michael Brown (@hotshotmb1) reported from Dullatur, ScotlandThanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed
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Iain Walker (@Iainwalker6) reported from Kincardine, Scotland@VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Iona Young (@ionagyoung) reported from Falkirk, ScotlandIs there something going on with the phone networks? I’m with @VodafoneUK usually have great service and internet but today it’s been atrocious, so slow!!
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c74NcK (@AgentZara) reported from Winchburgh, Scotland@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider
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SFerrol (@SusanSmask) reported from Stirling, ScotlandAppalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK @alanferrol
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SFerrol (@SusanSmask) reported from Stirling, ScotlandAppalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland@VodafoneUK @aligav_torr needs a new phone. Throughout lockdown she has missed out on pain killing injections and hands on back support yet still helped out with our 93 year old neighbour to get through this and still have a smile. She has been epic #win #VodafoneTreats
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Derek Scott (@DegsyScott) reported from Grangemouth, ScotlandWhat’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough
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Matt McGrandles (@m13att) reported from Stirling, Scotland@O2 Same old....no update nor urgency to resolve the incompetence. Looks like I will just have to wait the 72 hours, paying @VodafoneUK for a service they now can't provide until O2 unlock the phones!
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Iain Walker (@Iainwalker6) reported from Kincardine, Scotland@VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Mark Partington (@mark_partington) reported@VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys
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Bob Bluffield (@BobGrumpies) reported@Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?
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geoff (@VictorMeldrew17) reported@Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.
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Le Coq (@LeCoq_79) reportedThe @VodafoneUK WiFi7 boosters are so bad, they’ve sent me 3 that just don’t work.
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Tony Tong | Founder | Ancient Systems x AI (@tonytonggg) reported@IsntWorkingPod @VodafoneUK Burnout isn't corporate malaise, it's judgment quietly failing before anyone names it. That's the pattern I build around: AI doesn't replace a founder's judgment, it just speeds up how fast bad judgment becomes visible. A year is plenty of runway for that to catch up to you.
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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jean harris (@jeanharris0603) reported@Iromg @VodafoneUK Data so that they can talk to underage girls. **** @VodafoneUK
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Migrant Tracker UK (@MigrantTrackUK) reported@ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.