Vodafone outages and service status in Polmont, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Polmont, including 0 direct reports.
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Problems in the last 24 hours in Polmont, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Polmont, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Polmont, Scotland
Latest outage, problems and issue reports in Polmont and nearby locations:
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Ross Telford (@ROSSTEL1984) reported from Blackridge, Scotland@VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!
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Colin Ramsay (@Coj1875) reported from Armadale, Scotland@VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.
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Drew Crainie (@CrainieDrew) reported from Cumbernauld, Scotland@VodafoneUK What is going on with mobile data?? Signal has been terrible the past 2 days
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Gillian Keir (@GillKeir) reported from Falkirk, Scotland@VodafoneUK any chance you have ANY MANAGERS working today? Serious internet problem and no ever calls back!!
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Liam McCabe (@liamrun) reported from Stirling, ScotlandIt turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....
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Liam McCabe (@liamrun) reported from Stirling, Scotland@VodafoneUK Ross it is, in any sphere, the worst customer service I have ever received. The whole episode has been an utter shambles. I deeply regret signing up with an organisation as disorganised, dysfunctional and disingenuous as @VodafoneUK.
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Russ Leitch 🏴 (@russ159) reported from Stirling, Scotland@VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse
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Liam McCabe (@liamrun) reported from Stirling, Scotland@TumshiePam @BroganRoganTrev @VodafoneUK @VodafoneGroup If you can bear it see my thread from yesterday. My particular issue is that they are the monopoly supplier of Gigafast fibre broadband having put in a bespoke network under the @CityFibre project.
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Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland@VodafoneUK WORSE CUSTOMER SERVICES EVER!! @stevo1978
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Marco Di Vito (@MDivito81) reported from Kirkliston, Scotland@VodafoneUK considering how long it's taken you to reply to me it seems you are also having reception issues. #vodafail #vodaphone #vodauseless
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Sarah Cameron (@CameronGal) reported from Bridge of Allan, ScotlandMorning @VodafoneUK, I have no internet this morning. Are you having issues in central Scotland or is this a me problem??
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Sam Pilgrim (@SamPilgrim12) reported from Bathgate, Scotland@VodafoneUK wifi still not working ffs oh yeah switched on yesterday 4 times I gave contacted still no where further forward honestly ******* useless
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c74NcK (@AgentZara) reported from Winchburgh, Scotland@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@FuriousCoops I’ve had my same number for 25 yrs… all with @VodafoneUK .. I should be due a longe service award
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Iain Walker (@Iainwalker6) reported from Kincardine, Scotland@VodafoneUK #vodafonetreats my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.
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Derek Scott (@DegsyScott) reported from Grangemouth, ScotlandWhat’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough
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Gotenkslovesme (@gotenkslovesme) reported from Glenochil Village, Scotland@EE was looking to swap to your broadband after having such a terrible time with @VodafoneUK glad you made it impossible for me to live chat so I have to find another provider
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Paul Watson (@Pwatson1989) reported from Blackburn, ScotlandYo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me
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G (@ginandtoxicuk) reported from Dunfermline, ScotlandAh help look at DMs @VodafoneUK @Vodacom @VodafoneGroup my iPad order ia missing
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Scott Gourlay (@scottygourlay) reported from Livingston, ScotlandSo @VodafoneUK pair my eSim for new Apple Watch to the wife’s No. and after 24hrs of trying to sort via chat and calls, I know have to wait up to 72hrs because the 5th level of help I need to rectify don’t work a Sunday. Meanwhile I’m supposed to just leave the watch off. 🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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Gem (@welsh_girlie) reported@VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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freespeech (@openchatter) reportedThe more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.
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John Barr (@JohnBarrUK) reportedSo @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬
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Gram40 (@Gram40270969) reported@VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.
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Angela (@musicloverch1) reported@Katielou86x @Iromg @VodafoneUK Damn, ive been with them, same phone no. For 20 years. Who do I go to now? What company can I trust?
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK