Vodafone outages and service status in Polmont, Scotland

Problems in the last 24 hours in Polmont, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Polmont, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Polmont, Scotland

The most recent Vodafone outage reports came from the following cities: Dunfermline.

City	Problem Type	Report Time
Dunfermline	Phone	5 days ago
Airdrie	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Polmont, Scotland

Latest outage, problems and issue reports in Polmont and nearby locations:

• 
  SFerrol (@SusanSmask) reported 1 minute ago from Stirling, Scotland

  Appalling service from our VODAFONE high speed installation and routing. If you’re thinking of upgrading in the Stirling area I would not bother! My husband is on call number ** trying to get a resolution. CEO Nick Jeffery complaint next. @VodafoneUK @alanferrol

• 
  Ross Telford (@ROSSTEL1984) reported 9 minutes ago from Blackridge, Scotland

  @VodafoneUK great customer service as always - getting threatening emails that if I don’t return my router I’ll get a £72 charge even though they haven’t sent me a returns bag (or even an address) to let me do this. Just another reason why I’ll be switching mobile providers too!

• 
  Russ Leitch 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@russ159) reported 12 minutes ago from Stirling, Scotland

  @VodafoneUK Ryan 4hrs now Still no one has bothered with a DM or to contact me... YOUR Service is getting worse and worse

• 
  orange wok (@OrangeWok) reported 13 minutes ago from Bo’ness, Scotland

  @JenG1210 @TheHairyJobbie @VodafoneUK Jen. I am still using the handset They never took I wAs raised to think honesty was the best policy and I raise my children the same. This topic actually gets me angry lol

• 
  Liam McCabe (@liamrun) reported 20 minutes ago from Stirling, Scotland

  It turns out @VodafoneUK have no sway over their partners @CityFibre so I have to place a new order for installation. First available date 2 August 2019. Prospect of over 2 weeks no broadband #WTF. It gets worse....

• 
  Sarah Cameron (@CameronGal) reported 21 minutes ago from Bridge of Allan, Scotland

  Morning @VodafoneUK, I have no internet this morning. Are you having issues in central Scotland or is this a me problem??

• 
  Derek Scott (@DegsyScott) reported 21 minutes ago from Grangemouth, Scotland

  What’s going on @VodafoneUK … three outages (mobile network) in a week at home…. Not good enough

• 
  Marco Di Vito (@MDivito81) reported 22 minutes ago from Kirkliston, Scotland

  @VodafoneUK Other people on Vodafone having the same issues. Initially thought it was myself and my wife but it appears there is many more in the village

• 
  Katie McAleer (@KatieMcAleer2) reported 30 minutes ago from Bonnybridge, Scotland

  @VodafoneUK WORSE CUSTOMER SERVICES EVER!! @stevo1978

• 
  James Shields (@jamesshields51) reported 33 minutes ago from Mid Calder, Scotland

  @Barriestweeting @VodafoneUK I am with Vodafone as well. They are the worst ever for service. In middle of calls and cuts off. Trying to resolve issues with customer service is horrendous as well. Roll on October when I can return to @O2

• 
  Michael Brown (@hotshotmb1) reported 34 minutes ago from Dullatur, Scotland

  Thanks #vodafoneuk for making my customer experience so difficult! I put my #samsunggalaxytablet in for repair. I had to take it to your store to be repaired, you won’t post it back to me, my daughter nipped in to pick it up so I called ahead to authorise her but it’s not allowed

• 
  Paul Watson (@Pwatson1989) reported 34 minutes ago from Blackburn, Scotland

  Yo @VodafoneUK why ask me to send a Dm over and when I do no one actually bothers to help me

• 
  orange wok (@OrangeWok) reported 47 minutes ago from Bo’ness, Scotland

  @JenG1210 @TheHairyJobbie @VodafoneUK I still had 1 contact fone they only took the new handsets. I never got it back even when they asked I come collect it. I was fed up with the assing around so I just left it lol as I’m in wheelchair it is no so easy to get around 🤬

• 
  Lesley (@kt33uk) reported 47 minutes ago from Stirling, Scotland

  @VodafoneUK please help. Trying to install Pro 2 router. Managed to get it paired with the app (eventually) the lights are all on but no internet connection available. Can’t get online so having to use mobile data to figure out what is wrong

• 
  Iain Walker (@Iainwalker6) reported 49 minutes ago from Kincardine, Scotland

  @VodafoneUK #vodafonetreats @VodafoneUK my wife @Louise_walker1 has had a broken screen for over a year. She won’t get it fixed as we are saving as she is pregnant. Would be a nice treat for a hard working preggo with a broken phone.

• 
  Dalmeny Cars (@dalmenycars) reported 51 minutes ago from Kirkliston, Scotland

  @VodafoneUK can you help me please are Vodaphone systems down at the moment as I have 4 business phones as they won’t dial out they say call failed I can’t even call 191

• 
  David Sinclair (@Brickinoz2002) reported 51 minutes ago from Mid Calder, Scotland

  @VodafoneUK really getting annoyed with Vodafone’s inability to do a phone upgrade they are now saying they haven’t received our old phone when it was handed in to their store as they never sent out the pack for it I think I might need to move our whole family to EE at this rate

• 
  Katie McAleer (@KatieMcAleer2) reported 52 minutes ago from Bonnybridge, Scotland

  @VodafoneUK poor customer services and I ask myself again why did I renew my contract phone with yous. #PoorCustomerServices #Vodafone #WorseCustomerServices #Poor

• 
  Colin Ramsay (@Coj1875) reported 54 minutes ago from Armadale, Scotland

  @VodafoneUK you have once again let me down, phone still not unlocked, no communication from you and no response to my message. A simple request but you have managed to make a loyal customer want to cancel my contract.

• 
  Katie McAleer (@KatieMcAleer2) reported 57 minutes ago from Dullatur, Scotland

  @MilliesCookies @VodafoneUK the male staff at Stirling store was so rude my sister in law and mother in-laws could not use the #VodafoneTreats due to an error on the till and the voucher code only lasted for 10 minutes.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brianlfc0210 (@brianlfc0210) reported 4 minutes ago

  @VodafoneUK Trying to report a stolen phone out of hours and your silly answering service keeps telling me your offices are closed. I know they are closed thats why im trying to ring the out of office number

• 
  Dan White (@Whitelikedan) reported 6 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  restore britain, send them home (@James79792160) reported 6 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  jomamp82 (@jomamp82) reported 6 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  Ron Harrison (@RonHarriso22498) reported 10 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  vince tanner (@TannerVinc26621) reported 12 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  Ry (@RyyyyRyyy) reported 13 minutes ago

  @VodafoneUK my phone keeps losing signal, goes to emergency calls only... ive followed an agents instructions and also had a new simcard but still the same!? Please can you advise

• 
  Ian Robinson (@Ramasesuk) reported 13 minutes ago

  @VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Jam (@Jammy595) reported 17 minutes ago

  @VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!