Vodafone outages and service status in Penistone, England

Problems in the last 24 hours in Penistone, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Penistone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Penistone, England

Latest outage, problems and issue reports in Penistone and nearby locations:

• 
  Liam Ineson (@Liamineson) reported 2 minutes ago from Dewsbury, England

  Thanks for the help @VodafoneUK oh wait.... no u just left me hanging!

• 
  James Dunne (@jamesd1312) reported 3 minutes ago from Sheffield, England

  @VodafoneUK I have made a formal complaint to you and was told a 48 hour window of when you would contact me back. I have called back since then a promised another call back. I’ve spent over 4 hours on to Vodafone in a week and still not resolved. This is VERY serious.

• 
  Stuart Bolton (@stuartbquick) reported 4 minutes ago from Sheffield, England

  @virginmedia I’m not impressed. Switched for phone and broadband on 31st Aug. Telephone switch got rescheduled on the day of installation! Had to get existing provider to extend contract for 2wks. Broadband is constantly buffering and now gone down. @NOWTV @VodafoneUK better.

• 
  Mick Taylor, RMHN (@MickT66) reported 8 minutes ago from Darton, England

  Hey @VodafoneUK trying to cancel my data sim and no ones taking any calls. As the only reason I have to speak to someone is so you can try and talk me out of cancelling, I expect you to make it easier for me to do this!

• 
  Matt Foley (@MrMattF17) reported 8 minutes ago from Sheffield, England

  So @VodafoneUK I get a DM asking what the problem is, tell them and then get ignored for nearly 3 hours. Your lack of customer service is clearly your forte.

• 
  Ryan (@hydey17) reported 9 minutes ago from Crofton, England

  @VodafoneUK I’m just wondering why the carphone warehouse can offer me a better deal for a new iPhone on your network cheaper than what you can? When I’ve been a customer with Vodafone for nearly 18 years!!!

• 
  Garry Clayton (@GarryAClayton) reported 13 minutes ago from Huddersfield, England

  @VodafoneUK been waiting on the phone 40 minutes - no answer, automated bot Tobi is useless! Apparently I have 4 days to return my part-ex phone in the box you haven’t sent me. Can someone help (or answer) plse

• 
  Carlton Reeve #FBPE (@carlton) reported 14 minutes ago from Sheffield, England

  Wow! On hold for 40 minutes with @VodafoneUK “customer care” That’s pretty dreadful service

• 
  Jez Wootton 💙💛 (@jezemondo) reported 16 minutes ago from Dewsbury, England

  @VodafoneUK trying to contact you today by phone and got cut off on 2nd attempt after 23 minute wait. 1st attempt wasn’t allowed to speak to an advisor. Told to use online chat, no advisors available. What’s going on? Terrible service from a communication company.

• 
  simon (@sihackett86) reported 24 minutes ago from Sheffield, England

  @VodafoneUK hello is anyone going to answer me please this is my 3rd tweet and 1dm please I am new customer and i want to check something please not a very good start

• 
  PTR SHW (@petershaw1984) reported 25 minutes ago from Mirfield, England

  @VodafoneUK i need to speak to someone from vodafone please. The call centre that i keep getting connected to dont seem able to help or maybe they dont understand my issue. Neither does my local vodafone store.

• 
  james bart (@bart_james) reported 28 minutes ago from Sheffield, England

  @mfcpullen5 @VodafoneUK I don’t know about you but now when out and about I quite like this social distancing thing having room to manoeuvre in shops and not having someone else breathe down your neck 😆

• 
  Webhead (@Webhead0710) reported 28 minutes ago from Sheffield, England

  @VodafoneUK is there an issue in Sheffield with the broadband. Mines been rubbish for the last 2 hours!

• 
  T.U Chutney Company (@Afterburn3) reported 30 minutes ago from Grange Moor, England

  @VodafoneUK our network coverage is crap phone says 3 bars of coverage in the house but when you try and make a call it drops out altogether! So the only way to make a call with 4 phones on Vodafone is to stand at the end of the garden!

• 
  Paul (@scholep2) reported 33 minutes ago from Sheffield, England

  @VodafoneUK @steve_sps Hmmm, except when you do that it takes you to a list of options, none of which are relevant and when you specify what you are looking for help with “computer says no”. Maybe if the advisers were actually real people there might be a chance you could help…….?

• 
  David Oxley (@davidoxley1982) reported 38 minutes ago from Sheffield, England

  @VodafoneUK customer service is so bad .

• 
  Dan Unwin (@dannyunwin) reported 38 minutes ago from Skelmanthorpe, England

  @bt_uk Phone and broadband with @VodafoneUK but lines provided by openreach. It was @bt_uk engineers in the cab when it all went slow.

• 
  Dave Lindsay (@lindsaydr) reported 48 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  𝕊𝕙𝕖𝕡 (@x111sam) reported 58 minutes ago from Sheffield, England

  @VodafoneUK Yet AGAIN the BT engineer hasn’t arrived. This service is absolutely disgusting.

• 
  Bridgette ⚔🔴⚪️⚔️💙 (@BridgetteG68) reported 59 minutes ago from Sheffield, England

  @Claireebear218 @VodafoneUK I've never really had any issues with them before 🙏 hopefully be back on soon. Looks like he'll be working this weekend! X

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nannyof2 (@CayC73) reported 7 minutes ago

  @VodafoneUK Hi who can help me get back into my Vodafone account please I can see some stuff but am blocked out of others I wanna change my sim deal while the sale is on but the site is AWFUL to be honest and there is no help !

• 
  Farimomo (@TheeFariha) reported 9 minutes ago

  @VodafoneUK why can’t i get through to anyone in customer services?

• 
  Dan White (@Whitelikedan) reported 11 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  Granny H 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Heather22311814) reported 12 minutes ago

  Cancel @VodafoneUK 👇👇👇

• 
  Or Sassur (@Orsassur2) reported 14 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Simon Danczuk (@SimonDanczuk) reported 17 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  ✮ (@Jaammyyyyyyyy) reported 18 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Janice Elaine (@JaniceGaches) reported 19 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 23 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  lady M - the real witch . (@mmi_music) reported 23 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet