Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Durham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jens Fallesen
(@JensFallesen) reported
@BBCRadioSolent Customers of @VodafoneUK and @O2 in #Brockenhurst have been without mobile signal for over 24 hours with both companies indicating several days to fix. Is this something you could look into?
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Kelly
(@mindofgeekness) reported
@VodafoneUK is there a problem with your website? Trying to buy a phone and it's crashed 3 times when I'm part way through purchase?? I'll be going elsewhere if you can't help.
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Nogin
(@Nogin67647113) reported
@VodafoneUK 32 hours without broadband now and no indication how much longer. Terrible service Vodafone 😡
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John McCloughlin
(@JohnOmcc) reported
@VodafoneUK I keep getting texts from Vodafone about my bill, however I'm not a vodafone customer. How can I get these to stop?
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Toby
(@Toby49941946) reported
@VodafoneUK I have been advised to contact you via the online support. My phone has continued to block age restricted content (I have gone through the full process on the app and the website to click the manage bars slider to off) but it is still blocked. Can you check my account
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Jess🍂
(@JessicaAmy_1994) reported
@Sarahrsmith68 @VodafoneUK I was told 3 times that mine was available in my new property. A MONTH later without it, I was told I couldn't get it at all. They now won't refund me or let me cancel despite saying they would. Theyre thieves.
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Rebecca O'Harrow
(@becceyoharrow) reported
Day 9 without Broadband. Day 9 of absolutely nothing but lies from @VodafoneGroup. @VodafoneUK promised to have the issue resolved by yesterday. Lies lies and more lies.
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Laura Isted
(@istedlaura) reported
@VodafoneUK hands down the worst company I have ever had the misfortune of dealing with. For someone who specialises in internet it seems to be painfully difficult to get any kind of service from them 🧐
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Lauren Jessie Williams
(@LaurenJessieWi1) reported
@VodafoneUK The top of my Christmas list would be ..... a reply from you to the complaint I wrote well over 2 weeks ago. Or at least a reply to my DM
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Morel
(@celsomorel) reported
@VodafoneIT @VodafoneUK @vodafoneuknews have a subscription on Vodafone Milan and the their assistant told me she wouldn’t speak English because I’m not at Vodafone America I’m a Vodafone Italia lol actually I’m not even American ... worst customer service ever #shame