Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Sunderland, Durham, Gateshead, Chester-le-Street, Newcastle upon Tyne, Wallsend, Hebburn, Stanley and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
Phone | |
| Gateshead |
Wi-fi | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Phone |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John Corr
(@johnpcorr) reported
@VodafoneUK Signal not too gr8 in Mendip District Somerset though
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Harjit
(@harjybop) reported
@VodafoneUK my phone still has no working data after 3 months and several calls. I was told I would get a call yesterday. No call. Now had to buy emergency SIM card from another provider. Can you call me to fix my phone today
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK @HollyChatwin According to your network checker coverage is good indoors and out, which is quite obviously not the case. Is this for mobile signals only??
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jayne layton
(@JayneJinnyll) reported
@VodafoneUK requested to return an upgrade on the 8th February, still waiting for the returns bag to be sent out to me. It’s been issued twice now and still not arrived. For a communications company you really fail at communicating
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Boo
(@Boo27136178) reported
@VodafoneUK IT WOULD BE GREAT IF YOU COULD FINALLY HELP SORT OUT OUR INTERNET ISSUES. THREE WEEKS AND YOU'VE JUST TREATED US LIKE ****. WE'VE CALLED YOU ALMOST EVERY SINGLE DAY BUT YOU STILL WON'T DO ANYTHING TO HELP US OUT. NOT GOOD ENOUGH. VERY UNHAPPY.
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Helga the Furious
(@HelgatheFurious) reported
@HattiFarr @VodafoneUK Kindle showing network connection but not online, can't download 😢
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naomiosaka
(@awkwardbrowngal) reported
@VodafoneUK internet connection is bad in the SM1 area? Is there a reason?
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J Hunt
(@mrjrhunt) reported
@VodafoneUK Hello Gem. I'm just sent a DM. Can someone find a way to update those affected about the problem? I was told over webchat that there was no known issue in our area, and very much seems to be a Vodafone issue.
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK What exactly is the problem Jack, and why on earth is it taking so long?? It appears to be a Vodafone issue and is very widespread. More information is needed, thanks
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Brian Walsh - aka Mr. Amnesiac
(@mr_amnesiac) reported
@VodafoneUK @SoraiaMarina_ Surprise me. Tell me why the internet is down in North Shields. Please