Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@clairebear1877) reported
@VodafoneUK Yeah you need a map like the mobile coverage. Wasting ten minutes talking to your ‘technical department’ who rob you of the will to live, could be easily averted if you could just look up your postcode and see if there is currently a problem
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ninachyll
(@ninachyll) reported
@VodafoneUK loyal customer for 7 years trying to move broadband address: hardware sent to wrong address>switch date not met>next date ages away>no internet>order cancelled due to internal error>slapped with a termination fee>terrible customer service on phone. What will you do?
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Alican Sungur
(@asungur_) reported
@VodafoneUK Why do i have to call you to get an invoice for my Device plan every single month? Its impossible to talk to someone. Can't these get created automatically? Please help
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Mark Coley
(@DrMarkColey) reported
@NokiaMobile very disappointed in your lack of support for your devices having learnt today from @VOXI_UK / @VodafoneUK that you are unable and/or unwilling to provision VoLTE/VoWiFi in the Nokia 8.1 and 7.2 for this UK network. They are blaming you for it not working.
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antonius
(@antoniuspots) reported
@VodafoneUK what would be amazing if my mobile internet via my g5 Huawei router was working! Is there an outage in the Lake Windermere area?
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Summer
(@Summer29582547) reported
@Vodacom @VodafoneUK @VodafoneGroup I want my money back so I can take my business elsewhere Your service is pathetic.
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Pete Allinson
(@Blue_petee) reported
Already a month of premium not working on @SpotifyUK because them and @VodafoneUK technology issue, mean I’m paying for no adverts and getting a ton of them. Speaking to the help desk is brutally passive. It was the same 2 years ago when changing agreements. JUST MAKE IT SIMPLE.
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Vodafone UK
(@VodafoneUK) reported
@Leena03kakkar Hi Leena 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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John
(@johnnychick) reported
@VodafoneUK why does your online payment system never work.... Everytime I try to pay it always fails. And no I don't want to set up a direct debit.
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James Heyes
(@JAMIEHEYES) reported
@VodafoneUK @OpenreachHelp If @OpenreachHelp had done their job correctly none of us would be in this position, but this ludicrous system says I can’t contact OpenReach directly. The problem is, the clowns you have in your “Easy Switch” connection team seem incapable of delivering the right message.