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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 02/17/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • zoee1973 Zoe E (@zoee1973) reported

    @VodafoneUK I raised a complaint 2 weeks ago. Had a complaint reference but absolute radio silence since… for a communications provided this is pretty rubbish! Ref 24188328

  • gulam_h Gulam Hussain (@gulam_h) reported

    @VodafoneUK Hi Guys, can I get some help with my voicemail alerts. I have icon alerts enabled but I get duplicate notifications for everytime I get a voicemail. I can't seem to find a way to resolve this.

  • AndrewWSEN AndrewWSEN (@AndrewWSEN) reported

    @VodafoneUK absolutely useless service. Kept me on hold for 45 minutes and achieved nothing except for wasting my evening 😒

  • cavey_babey92 nick cave (@cavey_babey92) reported

    @VodafoneUK hi can you check my connection for me please… my wifi been down for hours now. Thanks

  • cam88x Cam (@cam88x) reported

    @O2 Hi, looking for a global solution including at least as many countries as @VodafoneUK do in their Zone A/B/C. Unless this is offered as a minimum, no price would make me switch. Service is important. For airline crews travelling, we need more countries covered, at standard speeds

  • DNorburn Daniel Norburn (@DNorburn) reported

    @VodafoneUK any ideas of when the current broadband service in the dn21 area will be back up and running? Hasn't been working since at least 7am this morning.

  • Scarlett_AJ Scarlett Alice Johnson (@Scarlett_AJ) reported

    @VodafoneUK How? I've been told compensation can be sought only after the issue is fixed? You've offered me unlimited data on my phones... but they are already unlimited. I don't think it is a serious issue. I think it's #bandwidth. The #WiFi drops out at the same time every evening

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    Just spectacular @VodafoneUK @VodafoneUKBiz. I call to accept your ‘deadlock’ resolution & four calls later I’m still no closer. Two months of this. Perhaps UK’s worst customer service.

  • RBadjin Rank_Badjin (@RBadjin) reported

    @JMDCOV @VodafoneUK For shits and giggles you should Google how much profit Vodafone Group in FY20/21 Then ponder whether they should use some of it to improve their service instead of fleecing their existing customers.

  • Lorrain44750532 Lorraine Ballantine (@Lorrain44750532) reported

    @VodafoneUK when you are going round in circles to cancel when your out of contract and still being charged a fortune. How hard is it, surely all it takes is one person.... frustrating