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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 11/29/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Durham and Hartlepool.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KatinKristian Kristian Katin (@KatinKristian) reported

    @VodafoneUK absolutely abysmal service. Can't register SIM for dongle as don't have an unlocked phone. Told to go into shop. Go into shop told it's too busy, come back tomorrow. Painful waste of time

  • Sheilb47 sheila black (@Sheilb47) reported

    @VodafoneUK have you ever tried using your TOBi chat. If you have you will understand the real frustration I feel right now...think customer service!

  • planetclaire40 Claire Shoel(Barlow) (@planetclaire40) reported

    @VodafoneUK I have spent over 3 hours on webchat with your company, sat with my 78yr old mum trying to change her contract. You've had system issues so neither time has it worked. I need someone t call her and make it work

  • nicos_nick1geo nicos georgiou (@nicos_nick1geo) reported

    @VodafoneUK Been treated like dirt! Customer since 2006! Evidently don’t want to retain customers loyal customers !

  • Reecearrow1 Reece (@Reecearrow1) reported

    Still no help from @VodafoneUK on why there data signal is so terrible. There app isn't work either.

  • holly_mc26 Holly McMahon (@holly_mc26) reported

    @VodafoneUK I was with one of your team for over an hour and the call disconnected, can you please get them to return my call as I’ve been trying to sort this with you for around 2 weeks with each chat taking between 1-4 hours pls help

  • JDChilds1976 Jonathan Childs (@JDChilds1976) reported

    @VodafoneUK you truly are the worst company ever to deal with, miss sell me a Broadband upgrade which now doesn’t work all around my house, then when I log a formal complaint you say you have called me tonight but funnily enough I don’t have any missed calls!!!😡😡😡

  • LordChaos52 Colipop52 (@LordChaos52) reported

    @VodafoneUK it doesnt work. friends having issues and only getting a shoddy 3g signal on their usb dongle for internet for their pc but the website saying all upto 4g is perfectly fine. down detector sites are also saying huge numbers of issues. ur system is busted

  • snowglobe123 Robert Allen (@snowglobe123) reported

    @VodafoneUK I live in Kidlington near Oxford. For the past 3 days, I’ve not been able to connect to 4G when out. The signal is there, but nothing online opens. Can you help?

  • mimbarber Mimi Barber-Doherty (@mimbarber) reported

    @VodafoneUK Thanks - I actually did respond but whoever is in the chat ghosted me as soon as I said what the issue was lol x