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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 01/07/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnScottie2 Scottie Collins (@JohnScottie2) reported

    @VodafoneUK @barnardos Be aware that the salary of the Chief Executive of @barnardos in 2016 was £180,000. God knows what it is now. I cancelled my monthly contribution to the charity because I wanted my money support needy and abused children, not to support the Chief Executive’s lifestyle.

  • d4mo1903 Damian (@d4mo1903) reported

    @VodafoneUK 1) Yes. I am looking to upgrade. Pointed out that my so-called 'very' offers are exact same as if I wasn't already a customer. Also pointed out the better deals competitors had. Chloe was abrupt with reply about checking connection availability with others.

  • Harry1Kong Hong Kong Harry (@Harry1Kong) reported from Edinburgh, Scotland

    @VodafoneUK I cannot believe I have signed up a new contract and I am experiencing the usual incompetent customer service

  • rcadeglasgow R-CADE Glasgow (@rcadeglasgow) reported

    Damnit, I need to pee now. I'm still on hold. Do I mute? What if @VodafoneUK actually come back. Is that bad form?

  • teapoticus Linda (@teapoticus) reported

    @rcadeglasgow That is shocking customer service @VodafoneUK get the finger out and sort your mess.

  • ShaquilleCalle2 shaq (@ShaquilleCalle2) reported

    Now they want me to DM, what so we can go through a long process and still not sort it out!!! Really I shouldn’t even be paying for the bill, they caused this. Is this going to resolve my bill issue and get me my Apple Pencil?!!! @VodafoneUK

  • benev91 Ben Evans (@benev91) reported

    @VodafoneUK I think your customer services need to be trained on the use of PAC codes. Apparently using one will create a whole new contract... I feel like I'm doing your job of educating your staff.

  • d4mo1903 Damian (@d4mo1903) reported

    @VodafoneUK 2) Informed Chloe that service was same with providers offering better deals. I asked if anything could be done to price match. "No". I asked if I should just take my custom elsewhere. Didn't get a reply, just an "ok, bye". The chat was then closed down without me able to reply

  • Dahveed29 Dav (@Dahveed29) reported

    @VodafoneUK I'm only getting this "amazing" free 500MB offer if I top up 10£ - probably cos I'm *only* a PAG customer, never mind it has been 18 years...

  • Cat5weaver Blue Letter Boxes (@Cat5weaver) reported

    Just called .@CityFibre to see if someone can give me a clue as to when I might get FTTP, two years after they dug up my street. Verdict. Both they and .@VodafoneUK are less use than a choclolate teapot when it come to informing customers about future service availability.