Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jess🍂
(@JessicaAmy_1994) reported
@philjanko @VodafoneUK 2 moves I've done and they didn't change my bank details as requested so money coming out of wrong account. Now they're ignoring me. They're awful.
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Natasha G
(@N_Griff88) reported
I told the agent on phone the past issues I've had and was actually trying to leave @VodafoneUK due to these as my contract was coming to an end, but stayed due to a price promise based on my longstanding custom. This is now setup wrong. Pls advise how I can spk to someone ASAP
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Zach CHUBS
(@chubsnscrubs) reported
10+ Years with @VodafoneUK and I swear 2020 has gone to their heads, worst customer service. Asked for a Call back for two days now....
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Catherine Bardsley
(@Catus_Ratus) reported
@VodafoneUK @MalakaiFekitoa No can do, broadband’s down again 🙄
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Alfredo Giangregorio
(@Oalgia) reported
form DM to chatting to tech engineer Connor @VodafoneUK re their gigafast service.. a pleasure to deal with competent folks - problem dealt with expeditiously
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Jess🍂
(@JessicaAmy_1994) reported
@philjanko @VodafoneUK Told I could do a premise move, had no broad band for a month despite ringing daily. Finally told me I couldn't get it in new property. Been trying to cancel for weeks now and they conveniently can't do that but still taking my money. They also didn't change my address for last-
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Dave Johnstone
(@DmrJohnstone) reported
@VodafoneUK have been trying to upgrade my account since No 25th - 3 online chats , 2 ignored complaint procedures and a half hour call waiting and still nothing.
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Diana Nye
(@DianaNye) reported
@VodafoneUK does anyone know how to get support from Vodafone? Phone doesn’t work, Twitter DMs not answered. Ported phone number 4 days ago without supplying me a SIM card.
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Ahmet Aksoy
(@aaxoy) reported
@VodafoneUK can you help @VodafoneTR to validate email addresses before sending spam emails? Maybe @VodafoneGroup can help too
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Hengcredible
(@Hengcredible) reported
@VodafoneUK My broadband isn't connecting and your customer service is a load of ********. I can't talk to a real person. Just tells me to go talk to a bot and follow steps for trouble shooting that dont work.