Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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gee.****
(@elisgeanina) reported
You all have seen my numerous messages to @VodafoneUK I've been absolutely F over by all the staff I dealt with about my Vodafone account. Dealing with a bunch of incompetent people and no manager gives a heck to call you and help you out.
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Doug Smith
(@dvsmith1981) reported
Thanks @VodafoneUK @bt_uk @WeAreOpenreach for your joint efforts to leave me with no broadband, great teamwork! Order placed with BT, order rejected by openreach, transfer rejected by Vodafone. BT Cancelled order. Vodafone ceased current service. No room in cabinet. No internet!
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flossymcfloss
(@flossymcfloss) reported
Can anyone help mum got a new contract with virgin for her mobile phone but it’s locked to @VodafoneUK and She’s been waiting 11 days for them to unlock it she’s 78 years old needs her own number for doctors appointments etc ...it’s an iPhone so shouldn’t be locked nightmare 🤬
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flossymcfloss
(@flossymcfloss) reported
@VodafoneUK I’ve been on chat for two hours with an agent trying to tell me that my phone it’s unlocked when apple have confirmed that is not the case the DJ is not working and now I have to wait another 10 days this is very poor
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ALCHETEX
(@alchetex) reported
@VodafoneUK I blame Vodafone - not a safe network and has a lot to do with the oversea call centres who compromise data. I have been subject to my phone and account being hacked.
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Harry white
(@TheInfamousHW) reported
@VodafoneUK My broadband is terrible I upgraded 3 months ago and I’m still waiting for it to get any faster. Can’t wait to leave vodaphone
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✊🏽✊🏾✊🏿
(@outrovisionn) reported
@VodafoneUK Hi I am looking to cancel a SIM contract that I took out 12 days ago within the grace period, but was unable to get through on the phones. Is there any other way to cancel it?
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The Bunny
(@grapfruit0123) reported
@VodafoneUK your website is broken. Try to swap my sim, keep getting error 'the requested URL was rejected'. Try various browsers and devices, same error. Call, advisor says to follow the link he's sent me and fill out the form - same error. I just want 5G FFS.
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The Bunny
(@grapfruit0123) reported
@VodafoneUk following the web link on your profile to 'togetherwecan' also gives same error I get. You know all that advice about viruses, have you not followed it?!?! Because your services are down, looking like you've been hacked.
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The Bunny
(@grapfruit0123) reported
@VodafoneUK There's nothing wrong with the network - my tweets were all on mobile. The problem is with your website. I said as much in my tween, picture of the web browser with error and everything. Maybe you should read tweets before offering to help so you can actually do so?!?!