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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 01/10/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BroccoliInMilk Shafique Shah (@BroccoliInMilk) reported

    Just spoke to Kamil from the @VodafoneUK Directors Office! I found him to be rude, argumentative and incompetent. When I asked to speak to his manager, he ended the call. I recorded the conversation! Who do I log this complaint with???

  • FormerToryVoter Former Tory Voter (@FormerToryVoter) reported

    @VodafoneUK It's been a week now, trying to cancel. Today I got a text from Openreach about the purported installation date.

  • stuart_smcd70 Stuart McDonald (@stuart_smcd70) reported

    @VodafoneUK I have made 3 phone calls tget my new broadband service up and running but I just can’t get a straight answer. Favourite line seems to be that it’s down to openreach. At the moment I am being quoted 7 weeks to get running and wont have any broadband for 4 weeks.

  • ClarkieThomson Clarkie (@ClarkieThomson) reported

    Everyone should phone their network, be it @ThreeUK @VodafoneUK etc and object to them allowing the government to use their towers to transmit this alert. Also @apple are the ones that are allowing your phone to be frozen if you do not react to the alert.

  • scotplanespot ScottishPlaneSpotter (@scotplanespot) reported

    @VodafoneUK twice I've logged calls with your Broadband tech support, twice I've been promised a call back and I've given my mobile number which is clearly correct because twice I've received a text saying you tried to call when you did not. This is not good enough!

  • azherashraf1999 romeo (@azherashraf1999) reported

    @VodafoneUK the worst company ever had nothing but issues 19 days and still lies from top to bottom I don’t recommend anyone take a contract with this company it’s shocking cs and the management are even worse . Going back to EE

  • chri5wood chris wood (@chri5wood) reported

    @VodafoneUK 5th night in a row having broadband issues, always needing to restart router, Sunday I had to factory reset it Issue is my lights are WiFi, door lock, heating, pretty much every electrical device in the house down.. it’s time for a new router now surely? All checked

  • SJH101HAR Ste Harris (@SJH101HAR) reported

    @VodafoneUK. Just wanted to mention what an appalling customer experience we've had whilst trying to switch from BT to Vodafone broadband. We were due to have it installed this Thursday, and after US contacting them to find out, we have been told that due to a technical error,

  • rjt1801 Russell Tanner (@rjt1801) reported

    @VodafoneUK 25 days after signing up to broadband i have very little service Booster does not work , neither does my land line and myvodafone app, service is so slow hardly works 50 hours spent talking with useless call handlers who have no idea! An absolute shitshow

  • JuicyMangoes82 Jujube (@JuicyMangoes82) reported

    @VodafoneUK landline down because problem with the service and your "xpert" (sic) claims that as it is not itemised that there is no compensation for loss of service. It forms part of the package & you are required to compensate. @Ofcom might wanna check this illegal practice.