Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alfred King End Speciesism (Reduce, Reuse, Rewild)
(@ukwondering) reported
@VodafoneUK @AlanAlan5240751 @CostaCoffee Of course, maintenance is necessary, but when is also incredibly important. Cutting people off in the middle of extreme weather conditions smacks of poor planning and lack of thought.
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Hayley Senior
(@hay_lo) reported
Hi @VodafoneUK what do I do when my 86 year old father has been mislead into buying a contract phone in one of your stores? Does he have 14 days to cancel? He has been given a Galaxy A13 and can hardly use technology. This seems like someone just wanted their commission fast!
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Stinky Hippy
(@LHunners) reported
@VodafoneUK 2/2 do I get to charge you for the inconvenience? You’ve rearrange the installation now for the 28th! This is unacceptable. I booked this in advance. I need internet to work from home. I will have to cancel and go with another supplier.
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🇬🇧Callum 🇦🇺
(@CallumB1993) reported
Has everyone else lost their @VodafoneUK data or service, yesterday morning’sI had data and service but as in afternoon my phone wouldn’t connect with Vodafone or receive calls and texts. It’s still like it this morning. Any help needed as I use my phone all the time
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Roderick Hewson #FBPE
(@RoderickHewson) reported
@VodafoneUK I’m still waiting for your staff to help me via DM after 5 days. Terrible customer service.
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Jonathan Wooding
(@JonathanWooding) reported
@VodafoneUK Moved house and provider on 5th November 2022. Despite several calls to you, and promises that you'd disconnect, cancel contract, send final bill, etc., you're still sending me bills. Just wasted another 90 mins in a chat room! Corporate bullies.
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Yamesh
(@yamesh) reported
@VodafoneUK ... and that's what I do, but I'm surprised that these get through the network in the first place :(
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Dave Carter
(@carter9073) reported
@VodafoneUK @OmbudsmanPh This will take me over my contract date. If I want it to stop on the 29th I will get charged around £28. And if I call back on the 29th to cancel my contract I have to pay the same as I'm on now even though the contract ends on the 29th?
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Daniel
(@Daniel86361841) reported
@VodafoneUK awful service. I’ve been with you over 20 years, I spend £200 a month - you are con men & women. I can’t speak to anyone cos your auto system is junk. I want to leave you, how can I when I can’t speak to anyone???
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Dale Gosling
(@Dale_Gosling) reported
@VodafoneUK I am disappointed with the service, my fibre was working fine until Sunday. It seems when my upgrade took place in February your system didn't update, so your team pushed it to show as completed, which it's still showing as open, but have disconnected in the process