Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Durham, Hartlepool, Newcastle upon Tyne and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Wi-fi | |
| Hartlepool |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dipali
(@dips0123) reported
@VodafoneUK I am trying to get in touch with you to cancel data plan for my Apple Watch. When I try to chat with your support your chatbot asks me to call 191. When I call 191 the automated response sends me texts with links to support chat. Is this your customer service now??
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Steve williams
(@wwillwales) reported
@VodafoneUK having to contact your help desk for intermittent wifi again. Since installation had nothing but problems. Property is a student hmo trying to study and your product is failing 🤬🤬🤬🤬
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Natalie Kd
(@nataliekirkd) reported
@VodafoneUK I’ve been waiting on a call for over 2 hours and how it’s just ended all I want is a trade in envelope and no one can help me ! I deserve one of them treat boxes after all this!! Can you help send an envelope?
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@VodafoneUK I need help with claiming the credit on my account back to my bank account.
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Chris McColl
(@McCollChris) reported
@VodafoneUK I have been trying to resolve an issue with my broadband for 5 weeks now. Spent over 8 hours on phone and live chat. Been made promise after promise and none has been upheld. I tried to call your complaints phone number and it says it is not accepting calls.
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Grace Clifton
(@drgraceclifton) reported
@VodafoneUK a whole morning trying to get hold of you to cancel a contract you incorrectly set up in the first place ....
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Mehmet Sabirli
(@mhmtsbrli) reported
@VodafoneUK you are worst homebroad band provider ever!! I moved and it has been a month and you still have not be able to provide me with your service yet!!!! Month!! Btw you said it will be ready in 10 Days!!! Just cancel my stupid service!!!
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Daryl Donachie
(@DonachieDaryl) reported
@VodafoneUK I am amazed you have any customers the amount of people I've spoke to to try and get a issue resolved is obscene. No further forward a week on! Management will call you still nothing now got another numpty on the phone who can't understand the notes
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Tony Wiseman
(@tonywiseman1976) reported
@VodafoneUK Thanks. I’ve already spoken to a human on customer services whom should be contacting me this Thursday.
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Dr Pamela Lawson
(@LawsonPamela) reported
No @Vodaphone4 signal in my house. Just disappeared. I have to go outside to make a call. What’s going on? @VodafoneUK @VodafoneCust