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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 03/21/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Bernie_Bus Bernie Reddington (@Bernie_Bus) reported

    @GeorgeMonbiot @GdVikki @VodafoneUK I make a complaint and get transferred to the business department again where I have to go through the whole thing from scratch that I’m not a business customer and I’m just there because I need accessible statements! Advisor tells me he can easily transfer me if I pay £120!

  • Pauline_Toole Scotia (@Pauline_Toole) reported from Comrie, Scotland

    @Amalkadog @VodafoneUK We were both with @VodafoneUK for years - private and business contracts. We needed help from them with a connectivity issue. They wouldn't help and wouldn't release us from our contracts. Will never use them again.

  • tanithcaitlin Tanith Hood (@tanithcaitlin) reported

    And all this hassle because @VodafoneUK contacted me about switching to a full fibre service. I should have stayed on my existing connection.

  • thesandbag Mark James Talbot (@thesandbag) reported

    @GeorgeMonbiot @VodafoneUK It's seemingly standard business practice for any subscription model service, make it far too much effort to leave so you just pay. Its a seriously poor part of consumer rights that needs to be made much better. You should be able to cancel for any reason at any time

  • BigShottyx 💎 (@BigShottyx) reported

    @GeorgeMonbiot @VodafoneUK Shut ******** up and deal with it like a man rather than crying like a *****

  • emma_winmill Emma Winmill (@emma_winmill) reported

    @GeorgeMonbiot @VodafoneUK I’m so sorry your family have had to deal with this. We’ve had a similar situation with them, been trying to cancel since last August and had letters from a debt collecting agency. Their systems are appalling but that takes no account of the rudeness of staff.

  • Bernie_Bus Bernie Reddington (@Bernie_Bus) reported

    @GeorgeMonbiot @GdVikki @VodafoneUK Another complaint! My daughter is transferred to a normal account, but two months later still money is coming out so I end the Direct debit as I don’t see why she should be paying at the same time as me for exactly the same number!

  • NickPat20265806 Nick Patterson (@NickPat20265806) reported

    @GeorgeMonbiot @VodafoneUK @VodafoneUK are a scummy company. All their systems are purposefully disjointed to cause maximum frustration to customers and allows no-one at that company to take ownership of customer problems.

  • james_stampfer James Stampfer (@james_stampfer) reported

    @GeorgeMonbiot @VodafoneUK As a general rule of thumb when big corporates are tough to navigate contact the ceo, I now have have 18 months free Wi-Fi because I lodged a ceo complaint. Can usually find a ceo email address with a bit of searching on Google.

  • DwindlingGravy Dwindling BillyBraggosaurus (@DwindlingGravy) reported

    @VodafoneUK @GeorgeMonbiot Liars. Your strategy is to treat your customers badly and make the process of approaching "customer service" so costly in terms of time and patience that they give up. THE worst company I have ever dealt with.