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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 01/01/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanColey Bryan Coley (@BryanColey) reported

    @VodafoneUK The DM options are not working for me

  • Bennett1998Ella el ben (@Bennett1998Ella) reported

    @VodafoneUK customer service is ****, been trying to get through all day to cancel and just getting passed around now online chat doing the same !!

  • VinzChartreuse vincentmartin (@VinzChartreuse) reported

    @VodafoneUK seemingly have a policy to collect unused devices but your customer services is unaware of it. The person I spoke with not only was unable to mention that policy but also asked her manager. I literally was told to "throw the device away". #greenwashing #esg

  • macnumpty Mcnumpty (@macnumpty) reported

    @VodafoneUK The manager the. Sacked him for telling the customer the truth, some of your franchises are absolutely crooked and the way your staff is treated is disgusting. You’ve lost me custom and that of my extended family

  • macnumpty Mcnumpty (@macnumpty) reported

    @VodafoneUK Shame your staff isn’t treated with the same respect, my son had worked for you for 18 months, even though he has covid his manager forced him to work or face disciplinary action . When a customer asked why he looked so I’ll & he admitted he had covid they rightly complained 1/2

  • ianbglover dr ian glover he/him (@ianbglover) reported

    @VodafoneUK Hi tried annual upgrade promise both via phone over 8 times & over 20hrs sat in store over 3 days. Broken promises over and over. My first phone via talkland in 1990. Wits end approaching…

  • Musicgeeksoph Sophie 'Musicgeek' Smith (@Musicgeeksoph) reported

    @MattJABrooks @VodafoneUK I had the same problem. I was with Vodafone with my very first contract and stayed with them for years! Ended up moving to 02 in the end who had much better deals and Vodafone wouldn't match ...sigh

  • Snozzberry9 Philip (@Snozzberry9) reported

    @VodafoneUK You never answered my question though.

  • H0T_C0C0_ Hot Coc0 💙 (@H0T_C0C0_) reported

    Some scammers are nice and others are blimey rude. +44 7592 535196 called claiming to me from the HMRC. Told him I’m going to report him to the police. Asked for his name. His answer “s*** my d***”. I rarely answer my phone nowadays. @MPSNortholtMand @BBCMorningLive @VodafoneUK

  • fenlandgrimpeur Gavin Bennett (@fenlandgrimpeur) reported

    @CityFibre Hey @cityfibre spent 5 hours today waiting for your engineer (via @VodafoneUK ). No show. Vodafone now claiming I told you to cancel (despite me not having any contact with you). 2 hours of chat-bots & call rooms is wearing me down. Any chance of one of you fixing this?