Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Houghton-Le-Spring, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Julie Brown (@espanajules) reported 1 minute ago from Newburn, England

  @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

• 
  Micky-D (@MickyD2020) reported 2 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  Adrian Smith (@adeysmith680) reported 2 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  amieenotaimee 🌻 (@ams_larssen) reported 3 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  Hippie Nixon (@hippienixontog) reported 4 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  paul mcgeary (@macca554) reported 10 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  danny (@sunderlanddanny) reported 14 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  danny (@sunderlanddanny) reported 23 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 25 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Jill Robinson (@jilly2010) reported 30 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Julie Brown (@espanajules) reported 32 minutes ago from Newburn, England

  @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

• 
  Tim Harding (@timhardinguk) reported 32 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Tom Bray-field (@tom_bray) reported 37 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  claireeyy (@claire_green20) reported 44 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  Micky-D (@MickyD2020) reported 47 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  Julie Brown (@espanajules) reported 52 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 53 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  danny (@sunderlanddanny) reported 54 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Zara (@ZaraStClair) reported 54 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  Paul Hewitt (@Chewylad1981) reported 56 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShelBryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@ShelbyBryn) reported 3 minutes ago

  @VodafoneUK - even after @GeorgeMonbiot exposed yr dire customer service experience, yr advisors don’t care. I’ve landline, broadband & cellphone a/c (2 lines not working) & yr advisor told me I didn’t have an a/c then refused access despite me giving bank & security details.

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 10 minutes ago from Newtownards, Northern Ireland

  @VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it

• 
  Helpful NPC (@WolfieCloutman) reported 12 minutes ago

  @VodafoneUK give me my damn PAC code i just want to never correspond with you ever again, how much do i have to pay?

• 
  Stephen Szmidt (@sszmidt199) reported 13 minutes ago

  @VodafoneUK I tried your bot before tweeting and that was a waste of time as my account is not active until installation complete, which hasn't happened due to a mess up between you, Kelly's & @CityFibre which will now cost me money & may even leave me without a phone/broadband service.

• 
  Ray Shenton 💙 (@tommoshenty) reported 13 minutes ago

  @VodafoneUK can’t get into my app or website for the last week is it down

• 
  Jack Toale (@toale_jack) reported 13 minutes ago

  @VodafoneUK You guys are no help. Youve lost a customer over a months payment

• 
  🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported 14 minutes ago

  PUBLIC SERVICE ANNOUNCEMENT PT2 @VodafoneUK @VodafoneGroup Also, don’t think for one second that a simple number change which should take 24hrs can be processed without a hitch. Who knew having an Apple Watch means not even their “experts” can get this changed in a month.

• 
  Jack Toale (@toale_jack) reported 15 minutes ago

  @VodafoneUK I've spoke to you guys already today. You could do nothing for me although you could see I had requested in January because I didn't send money to you in January to confirm you guys wouldnt help. Basically you didn't care because you wasn't getting paid.. absolute disgrace

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 16 minutes ago from Newtownards, Northern Ireland

  @VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it

• 
  🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported 16 minutes ago

  PUBLIC SERVICE ANNOUNCEMENT PT4 @VodafoneUK @VodafoneGroup Still no update from the “Directors Complaints” team even though I was due one yesterday. Never been more certain to leave a company.