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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 01/04/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • chrisfruss Chris Russ (@chrisfruss) reported from Crook, England

    @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jen82milne Jennifer Milne (@jen82milne) reported

    @Matthew_Wright @VodafoneUK O2 has always been good for me and there are plenty stores to visit if there's a problem, never convinced by these smaller unknown companies do they have stores?

  • DevinderBhangra DB 1 (@DevinderBhangra) reported

    Dont bother with @VodafoneUK these days, I have had issues with them since Monday regarding my account and no idiot working there has been able to sort it out. Then get accused by helpline worker that I was lying. Switching to O2 tomorrow!

  • RNanikhan Rachael Nanikhan (@RNanikhan) reported

    @lukeybrown1991 @VodafoneUK Oh Luke that's horrible glad hubby is ok,xx and what shite is that from vodaphone? Bank insurance?

  • tamlaphillips tamla phillips (@tamlaphillips) reported

    @VodafoneUK I want to take out an additional account and can’t contact anyone.. help!

  • neilwaring1 Traffic Hombre (@neilwaring1) reported

    @VodafoneUK well I am now nearly into 2 weeks with no 4G , several phone calls and chats and still nothing done , #feelingletdownagain what a poor poor customer service 😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Stewart72857974 Stewart (@Stewart72857974) reported

    @MartinSLewis @VodafoneUK £29.50. However support is terrible, they don’t like you using better routers and they keep upping the price for loyal customers. Looking to move in the new year. #Vodafone

  • davey_riggs Riggs (@davey_riggs) reported

    @VodafoneUK @Realist_187 Tell him to **** off, Saul. The professor Klump looking, mouth breathing mess off a man

  • DevinderBhangra DB 1 (@DevinderBhangra) reported

    Dont bother with @VodafoneUK these days, I have had issues with them since Monday regarding my account and no idiot working there has been able to sort it out. Then get accused by helpline worker that I was lying. Switching to @O2 tomorrow!

  • dkay99 Daniel Kay (@dkay99) reported

    @VodafoneUK I'm now on my 4th customer service agent and I've got as far as being told to call 191. Is anyone at Vodafone with a brain actually monitoring this? Incredible

  • __Ahh_Sid__ S°D (@__Ahh_Sid__) reported

    @VodafoneUK I can't get to talk to anyone either on the phone or via chat, for over a week now, our Internet has gone from 350mbs to around 5mbs for the last month, been a customer for over twenty years, the service this last month us shocking.