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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 03/03/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • _HappyFish_ Lorraine Cope (@_HappyFish_) reported

    Oh, @VodafoneUK. What did you do when the engineer requested a new router? Did you send it? No, you didn’t. You closed the case. What did we learn yesterday? The router was never sent. You are now rushing one out today. 35 days without internet because of your utter incompetence.

  • MissAHxx Amanda.H 👄 (@MissAHxx) reported

    @VodafoneUK It always says it’s “fine” it isn’t so I want to register a complaint and compensation

  • Becul18 becull (@Becul18) reported

    I request @ViCustomerCare to shut down its Indian operations immediately rather than pilling up debt and losses on themselves. Also ur service quality is degrading so its better to shutdown. @VodafoneUK @VodafoneGroup

  • PeterLowes12 Peter Lowes (@PeterLowes12) reported

    @VodafoneUK I need to speak to somebody to get copy receipts from recent upgrade. It seems near impossible to actually get to speak to a human. Can someone help please

  • SarnjotSingh2 Sarnjot Singh (@SarnjotSingh2) reported

    @TeamYouTube I’m having issues with YouTube Premium. I got the package from @VodafoneUK but it somehow got expired late January. I’ve been in contact with Vodafone advisors and they’ve done everything from their end to resolve it. The error: there’s an existing payment issue.

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @VodafoneUK Spoke to Chloe from the "Directors Office." (your bad punctuation, not mine). Like everyone else at Vodaphone, she really needs training in how to deal with dissatisfied customers. The offer of £27 to cover a lost day of work due to your failures is an insult.

  • Lelant1 Robin Kneebone (@Lelant1) reported

    .@VodafoneUK hullo yet again. I've sent DMs about conflicting messages I've had about our much-delayed broadband installation. Am in receipt of TWO new routers. Case Ref: 33131307 I suggest you ring me on mobile (landline doesn't work).

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK Last time I DM’d it took 6months for a answer !!!! How do I get of this network perhaps getting shut of the offshore centres would help customer service has drastically gone down hill

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK once again Vodafone strike again !!!!!! Just realised 6 months in my tariff is incorrect I’ve rang explained the tattoo I’m on does not match my contract paperwork offshore state nothing they can do !!! Get me off this network. !!!!!!

  • Nadaa_28s Nada | نداى 🕊 (@Nadaa_28s) reported

    Seriously @VodafoneUK you have the worst customer service. I have made 6 phone calls today to resolve my issue and get my parcel delivered to correct address but sadly none of the staff are helping even ur complaint department are not able to resolve this simple issue.