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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 03/02/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chaiclate A Davies (@chaiclate) reported

    @VodafoneUK Seems unlikely - husband on phone to you because our internet is down, and apparently won't be fixed until tomorrow afternoon! Fortunately we have a back up as we're switching over and haven't yet cancelled old supplier but not v impressed.

  • Dylanjibmonkey Dylan Robinson (@Dylanjibmonkey) reported

    @virginmedia I can get tweets out just, loading a webpage, no chance. @VodafoneUK is absolutely hopeless round here. Heart of Greater Manchester, no 4g signal no fibre broadband, It’s the dark ages. We are just stuck with your “services”. Just added 10% on our bill too. Woeful.

  • WaiteJan Jan Waite (@WaiteJan) reported

    @VodafoneUK They parked outside the house, by the name plate!!!!! He didn't get out and drove off as I walked down the drive!!!!!

  • DrMikePJ Mike Prior-Jones (@DrMikePJ) reported

    Our broadband (with @VodafoneUK / @CityFibre ) has been down since midday. The fact that it dropped out at midday makes me think some automated or scheduled process has updated something on a server somewhere and then failed.

  • Melissa_Gannon_ Melissa Gannon (@Melissa_Gannon_) reported

    @VodafoneUK I have been trying for over TWO MONTHS to return my old phone. I’ve called approx 7 times. Please can someone help me.

  • SimonFr Simon (@SimonFr) reported

    It's taken 30 minutes on the chat with @VodafoneUK for them to realise that they need to forward me to yet another support team with a 30 minute wait

  • PeteJeffreys Pete Jeffreys (@PeteJeffreys) reported

    @VodafoneUK Whenever you send me a text follow up survey after a phone call, my responses to 40250 fail. I’m not on Vodafone but have a business account with you. The system should be able to accommodate that surely?

  • GaryQuittenton Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇪🇺 (@GaryQuittenton) reported

    @VodafoneUK Don't knock Vodafone honestly, I have been a customer for 18 yrs, Business have their "One Net" (Godsend cloud switchboard during Covid) 2 private mobiles (only network 100% coverage in the Peak District) plus now Broadband (Getting 74Mbs) not the cheapest but get what u pay for

  • MrCreeperdeeper Mr CreeperDeeper💯 (@MrCreeperdeeper) reported

    @VodafoneUK @VodafoneGroup is the shitist network with the worst customer service and are fraudsters I advise everyone and anyone don’t use them

  • GavinBowles_ Gavin (@GavinBowles_) reported

    @VodafoneUK once again another **** up! I am so annoyed and disappointed in the service you continue to deliver. I did an annual upgrade promise on the 07th Dec but I’ve received no info on returning old phone. No one can help and I’m left with a huge bill!