Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Barry Potts
(@BarryPotts1) reported
from
Wallsend, England
@VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Wallace
(@bennylad15) reported
@VodafoneUK is there anyone I can get in touch with that has a brain and isn’t a computer or automated, trying to guess what my issue is please?
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Jude Bisset
(@judeannb02) reported
@VodafoneUK Passed all the requested details to you via DM two hours ago and a total absence of any further further communication! This is your customer service??? 5 days and counting with no broadband service!
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lydia
(@lydxa_grxce) reported
@VodafoneUK I sent a DM and went through some automated questions and it’s telling me if I’m having a problem then go through the support hub, which I already did early this morning…
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Tom Overend
(@tovers98) reported
I have just waited five hours at a property for WiFi to be installed, and no engineer turned up in the agreed timeframe. Awful customer service. Cannot get through to any human agent either. Anything to say @VodafoneUK @OpenreachHelp
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Matt Donald
(@MatthewDonald) reported
Hey @CityFibre and @VodafoneUK I’m thinking of switching to you but have a couple of questions. Can you help?
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Xeonikz
(@Xeonikz) reported
@VodafoneUK i’m not sure exactly what connection is being blocked, all i know is that something is not allowing a connection to go through to the Launcher which is restricting it from updating, and i have not used this app with vodafone service since i haven’t used it in years
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£MONZIANA GRANDE
(@the3monzo) reported
Trying to get through to @VodafoneUK is so ****, I’ve called 4 times over 7 days and still ain’t been out through to someone
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David
(@David60197886) reported
@VodafoneUK @CostaCoffee I'd rather not wait 32 minutes and counting to chase up a refund that I was promised a week ago after you charged me 3 times for 1 broadband service 🤷
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Christopher Bayley💙
(@lydenburg1) reported
@CostaCoffee tried to use @VodafoneUK very me rewards for 1 coffee, +3 to pay for. No signal, asked if WiFi, told O2 but you need a password, told to go outside and try again, did that and went back, she then walked off and by time she came back code had gone. I walked out
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Grant pearmain
(@grant_pearmain) reported
@VodafoneUK @CostaCoffee @VodafoneUK Your customer care were supposed to have rung me yesterday, 2 months and 30 hrs of phone calls , 20 years I have been a customer of yours and I get treated like dog mess . People think twice if your parting with your money with Vodafone ,I'm going the Ombudsman