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Vodafone Outage Report in Houghton-Le-Spring, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Houghton-Le-Spring, County Durham, England 01/03/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • marisabouvet Marisa Bouvet (@marisabouvet) reported

    @VodafoneUK I’ve switched over to get a better service and 3 days in and no internet. I’ve been waiting all day for a @CityFibre technician and no updates. Very poor customer service!When can I expect to get my internet back when I desperately need it for work?!

  • AJDudeGaming AJDude Gaming (@AJDudeGaming) reported

    Also @VodafoneUK you can have a word with your customer relations team and my complaints officer!!! Was promised a call back before 8pm.... Still waiting!!! Spineless joke and an awful company!

  • jamesleyplay James Ley (@jamesleyplay) reported

    @VodafoneUK hey, I have employee advantage discount codes (8 for some reason) from my 1-click link. They don’t work though and say they’re expired. Online chat can’t help. What can I do? Thanks

  • doctorcraigk Craig Knott (@doctorcraigk) reported

    @VodafoneUK I accidentally replied to a text to add data but didn’t realise it was recurring. Want to cancel the recurring nature of it (just wanted a one off) but any way I try to, I get a message that there are ‘technical difficulties’ for about an hour now.

  • gisby_marc Marc Gisby 🏏🎮 🇪🇺 (@gisby_marc) reported

    Hey @VodafoneUK Is there an issue with broadband service in the CT9 area? I've lost all internet for last 40-45 minutes. I've turned router on and off but nothing

  • DanHallas Dan Hallas (@DanHallas) reported

    @VodafoneUK @O2 I was just checking the status of the mast on Sunningdale Road, HD4 5DX. (or any other mast which is close) This one appears to be an O2/Vodafone mast. Signal in my area is dreadful, O2 say there's a mast issue in the area and I just wanted to check the estimated repair date.

  • garethk88 Gareth Kristensen (@garethk88) reported

    @VodafoneUK I have upgraded my phone on the 20th, was told I would get it the next day. Nothing, called up to ask where it is and it is out of stock. Why did they not say it when I did their early upgrade???? Not happy with the service i have had. Been with you for over 15 years!

  • ScottyT9804 Scotty ⚫⚪NUFC⚫⚪ (@ScottyT9804) reported

    @VodafoneUK Only thing i HAVEN'T got in my hands is a pet clip for curve which i paid for months ago. Customer service utterly hopefully over a 12 quid item

  • Tony_Bowling Tony Bowling (@Tony_Bowling) reported from Huddersfield, England

    @CityFibre can you help,pls? It’s over 4 weeks since you came out to my business to connect us on behalf of @VodafoneUK and I am being told you are still awaiting @KirkleesCouncil permission to connect me. How long does it normally take to get permission to dig in the footpath?

  • ShreeSopka Shree Sopka (@ShreeSopka) reported

    @VodafoneUK i m enterprise customer of Vodafoneidea but we are not getting proper response I have only one way where I will close my account because how much time I request for my problems