Vodafone Outage Report in Houghton-Le-Spring, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Durham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Hartlepool |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
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Vodafone Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Ware
(@ChrisWare93) reported
@fluxsource @VodafoneUK Wi-fi calling on a device that doesn't even support wi-fi... why didn't we think of that?
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I AM ADAM LFC!
(@IamAdamLFC) reported
@VodafoneUK I've just had the wrong phone delivered, when I specifically asked for the S21 Ultra, the imbecile at Super Retention has sent me the S21. God your customer service is pathetic I'm now on my 10th service advisor. I'm truly fed up with the unprofessional treatment.
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JASON SLATTERY
(@JASONSL35766636) reported
@VodafoneUK @lionsofficial Shite broadband signal, Shite customer service that don't know what they're doing. They refuse to accept liability for the fact my broadband signal keeps cutting out. It will cost my partner her job and the roof over my head but they don't care.
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Holly Gallagher
(@HollyGa91770969) reported
@VodafoneUK can you tell me why I've not had working broadband for 3 months, had 8 engineers out, the last 4 open have said we need a new router yet we have been refused everytime by your call centers? Your customer service is absolutely shocking. Weve wasted hours on the phone.
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JASON SLATTERY
(@JASONSL35766636) reported
@VodafoneUK I've been talking to your useless staff members on Facebook who seem to think it's ok to leave my partner at risk of losing her job due to your God awful broadband.
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Lindsay Kittens
(@poshbird555) reported
@VodafoneUK I’ve just had a rude voicemail from the Customer Services team. I completed the online form to notify you of my mam’s death (in January) and until today have heard nothing. 3 phone calls one after the other (I was teaching) then a voicemail. 1/2
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Paul Stevens
(@PaulSte76796833) reported
@VodafoneUK Standard reply from vodaphone "this isn't what we like to hear" because it means they have to come up with a reason not to help because that's all they do. Make empathetic noises but do bugger all to help
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ifhat smith
(@issmith3) reported
@farahdeeba @VodafoneUK That is what I have been trying to do today for the past couple of hours, apparently they cannot log a complaint unless I set up security and pass security for the account that is not mine!
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Farah Deeba Gillani
(@farahdeeba) reported
@issmith3 @VodafoneUK This is ridiculous. What say you @VodafoneUK in regards to this appalling customer service? Awfully quiet ?
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ifhat smith
(@issmith3) reported
@farahdeeba @VodafoneUK After being on hold for over an hour, am being told by the agent that he cannot pass me onto customer relations unless I pass security. How am supposed to pass security on an account which is not mine? @VodafoneUK