Vodafone Outage in East Bergholt, Suffolk, England

@The_Mark_Morris @VodafoneUK Calling to dispute my bill and all I get is “before we can connect you to an operate, we can see you have an outstanding amount to pay, we will now send you to our automated payment service”. Useless

@VodafoneUK so I join Vodafone change my mind close account never use the sim etc They still take £20 from my bank when I call they say we will refund 28th... #disgusting #HowdareThey #rubbishcustomerservice #moneygrabbers #thieves #MyMoney

@willbramhill @VodafoneUK Thanks Will, fuming. It's business critical and I was met with robotic responses which escalated to the patronising when I questioned compliance with consumer law. A 50 day phone is not 'reasonably durable' (it's not been broken).

@VodafoneUK hi I just got a contract for myself the other day £20 100gb my wife wants it now but can see it please help

Sadly looks like after 3 years with @VodafoneUK when my contract ends in August, I'll be joining another network. Charging me £40 more than it should and refusing correct the bill

@VodafoneUK so fed up with how slow my internet is.....so bad I had to tweet using 4G...called you over 10 times and still never sorts out the problem...annoyed is an understatement!!!

@VodafoneUK so fed up with how slow my internet is.....so bad I had to tweet using 4G...called you over 10 times and still never sorts out the problem...annoyed is an understatement!!!

@VodafoneUK my New Year resolution is to try a cruise for the 1st time 🛳 #VeryMeRewards

@VodafoneUK I’ve live chatted someone twice and it’s still not working! What a joke they then want me to ring someone aswell #isthisawayoflimitingthspromotion #unhappycustomer 😡😡😡

@BethnalYids @VodafoneUK I had the same last month when I got my new phone said they wanted £20 to set it all up and transfer everything from my iCloud I said **** that il do it myself the jokers.

@VodafoneUK our broadband internet keeps cutting out in the evenings. CO7 area. Why is our service cutting out? Not putting up with this :(

@VodafoneUK @paulphillips81 How do 3 mobile manage to offer exactly the same service at no extra charge ?

@wildlime @vodafone @VodafoneUK No, you can't see 5G at all. It's mad. No idea how or why it is like this. You need to edit a file and add Vodafone's PLNM to make it work. I hope this is a temporary issue on first generation 5G devices.

@GadgetsBoy @vodafone @VodafoneUK Well I will be cancelling for false sale to me at point of sale. I also have the chat log with support that says it's supported!

@jmcomms @vodafone @VodafoneUK I can't even see the 5G network via network scan!

@GadgetsBoy @vodafone @VodafoneUK Completely different to what the guy said in store and on tech support!

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone