Vodafone Outage Report in Boldon Colliery, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Seaham, Sunderland, Washington, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK @CityFibre you've already sent me a replacement router. Made the connection slower, what a joke. Now you tell me it's still a problem in the home. Couldn't possibly be your shambles of a company could it? Wish I'd never signed up
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Charlie Runnalls
(@CharlieRunnalls) reported
@VodafoneUK Why is your customer support so bad! Agent on chat is useless and calling you is the same, waiting for nearly an hour then you cut me off! 🤬
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alimurtazamohsin
(@alimurtazamohs1) reported
Horrible horrible horrible network. I always thought ThreeMobile is the worst one but @VodafoneUK has taken over this title from 3mobile. Extremely slow internet.
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Dawn McGuigan
(@Dawn_McG) reported
@VodafoneUK I've sent a DM but the automated response doesn't recognise this issue.
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Rob-Grezell
(@RGrezell) reported
@VodafoneUK Too late I’m afraid I moved to a new service supplier that has 5G in my area unlike Vodafone who lost a 20 year plus customer.
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MG0210
(@mg0210_) reported
@VodafoneUK your pro broadbands **** had it installed 10 days still not connected and can’t even get through to the right dept and nobody else knows what they’re doing
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Jamie Morrison
(@whisky_jamie) reported
@VodafoneUK @CityFibre since you've installed my home broadband I've never achieved the speed I'm paying for and yet you have the audacity to say the problem is in my house. Shocking customer service & incredibly frustrating. When I pay for a service I expect to get it. #wifiwoes
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Bee Thalia 🇺🇦🐝🏍️🏊🏼🏖️☠️🏺🏛️〓〓🇬🇷
(@bee_biker) reported
@VodafoneUK Done all that there’s an outage in my area. Only had contract 4 days… ridiculous
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Lucy Hammond
(@lucyhammond99) reported
@VodafoneUK could someone contact me, I have phoned 14 times to resolve an issue with the app I’ve called twice in the last 3 weeks. I have been promised a telephone appointment twice, the second was for the 29/10/22 neither calls went ahead. Terrible customer service.