Vodafone Outage Report in Boldon Colliery, South Tyneside, England
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E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Carole Finlay
(@CaroleFinlay) reported
@GeorgeMonbiot @VodafoneUK I listened to you on Radio 2 today. I am so sorry for your loss and to hear the way Vodafone has treated you & others. I had an awful experience where Vodafone ripped me off, I cancelled my DD and now have a CCJ. Thank you for challenging them & best of luck with your meeting.
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Jen
(@JenRyan9) reported
@PaulCowland_ @VodafoneUK I think trying to move any service, in fact just contacting O2 and virgin recently I found one mistake after another. Too much remote service. Poor service.
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Tom Lonergan / The Loner Promotions
(@TheLonerPromos) reported
does anyone @VodafoneUK know what the hell is going on ? No coverage in postcode SA65 for 2 Days now, and today say they might have an update in a weeks time ? Absolute **** show from @VodafoneUK
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alison harvey
(@aliromah) reported
I (& the multifarious shortcomings of @bankwithsmile ) have tested @VodafoneUK 's customer service to destruction since Friday (broken phone, new phone, lost phone, customer's SIM swap, new phone). All @VodafoneUK staff I have dealt with have been brilliant.
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Angus Campbell
(@AngusCampbell5) reported
@PaulCowland_ @VodafoneUK Wow Paul that’s awful and sounds like you have had a bum deal. Got to say that since I swapped to Vodafone I have had excellent service and no issues. O2 on the other hand were absolutely rubbish so I guess it happens on all the networks sometimes
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Vinny
(@VinnySuperstarr) reported
@PaulCowland_ @VodafoneUK Affects your credit score also if it reads as a missed payment. Terrible
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MudBone
(@EssexDe55) reported
@PaulCowland_ @VodafoneUK Wait till you need Internet access without WiFi available .... abysmal service leaving ee was a poor decision, even if it saved me 7 50 or so a month.
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Paul Brady
(@paulb27592) reported
Over a week waiting for someone from @VodafoneUK to call me back regarding issues with coverage. About 6 hours or 7 hours on hold when I ring them. Worst customer care I’ve ever come across
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Max Tappenden 🇺🇦
(@max_tappenden) reported
@iansltx In the UK there’s a lot of difference between buying gigabit FTTH via a quality ISP like @zeninternet vs a vile one like @VodafoneUK in terms of speed, latency and uptime, not to mention customer service. Losing that choice would be devastating.
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S Hamed
(@SHmedpblic) reported
@VodafoneUK hello I have a contract with you, does your network ban WiFi calling? I can't seem to see it on my phone