Vodafone outages and service status in Boldon Colliery, England

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boldon Colliery, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Internet	1 month ago
Sunderland	Phone	2 months ago
Newcastle upon Tyne	Wi-fi	3 months ago
Newcastle upon Tyne	Total Blackout	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

• 
  Julie Brown (@espanajules) reported 47 seconds ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  Gav McElroy (@GavMcElroy) reported 6 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported 6 minutes ago from Blyth, England

  @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

• 
  Andy Watson (@andywatson8) reported 10 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

• 
  Liam sholder (@liam27OFFICAL) reported 14 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK is running very slow today even on 4g

• 
  richard roe (@ricaceroe) reported 14 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  danny (@sunderlanddanny) reported 16 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  L S-Archibald (@LeeSArchibald) reported 16 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Julie (@juwjuw02) reported 18 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Bernard Wills (@polis5026) reported 20 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  Andy Watson (@andywatson8) reported 25 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  Hippie Nixon (@hippienixontog) reported 25 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Tinybuddyskunk (@liamsholder91) reported 28 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 34 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Katie Wakenshaw (@katiewakenshaw) reported 35 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  SpartinMartin (@SpartinMartin84) reported 40 minutes ago from Whitburn, England

  What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 42 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  Zara (@ZaraStClair) reported 43 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  Gav McElroy (@GavMcElroy) reported 44 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  The coffee bell (@468jimmy) reported 47 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  max yourday 💙 (@maxyourday) reported 5 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  stewart johnstone (@sdjohnstone) reported 6 minutes ago

  @VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.

• 
  Ceri Allman (@ceriallman3) reported 8 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Ocho Adokpe (@AdokpeOcho) reported 9 minutes ago

  @VodafoneUK eSIM profile due to an EID block caused by a backend provisioning conflict. Now fix my problem please

• 
  Helairmike (@helairmike) reported 16 minutes ago

  @VodafoneUK as a Vodafone pro2 customer with an ultra hub - why have they now sent me a hub 6 which is inferior but still charging me the premium price?

• 
  Pearoni (@Pearoni) reported 17 minutes ago

  Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

• 
  Bri Hammond (@big1481b) reported 18 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet

• 
  grace hooper (@messalinahooper) reported 22 minutes ago

  @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

• 
  Heather and Patrick (@HeatheandPat) reported 24 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 26 minutes ago

  @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed