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Vodafone

Vodafone Outage Report in Boldon Colliery, South Tyneside, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Boldon Colliery, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 1 month ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • liam27OFFICAL
    Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • SpartinMartin84
    SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • justnicholajane
    Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • justnicholajane
    Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • guffsafc73
    𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • 468jimmy
    The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • AllenDCJnr
    Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • M0RNR
    Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Jud1960
    Judith Harris (@Jud1960) reported

    @VodafoneUK Problems with "Secure Net." Not scanning just says "try again later". Are you aware of this issue? Did DM you but had one reply but no one else got back to me.

  • EssexEducator
    AlexTheHistorian (@EssexEducator) reported

    @VodafoneUK any issues in the SS9 area? Our internet connection has been very poor for the last week and is crashing badly today (during the football as well...) Can we have somewhere near the 500mbps we pay for and not 13.7kbps please? Especially as you've just increased prices!

  • rodeoboy155
    Ben Page (@rodeoboy155) reported

    @EE you have the worst customer service ever, over 12 hours of chats and calls. HOPELESS. @VodafoneUK #skymobile give me a shout.

  • SaraHancock3019
    Sara Hancock (@SaraHancock3019) reported

    @VodafoneUK can someone help me with an unexpected high bill? I’ve tried online chat, calling and I’m out of options

  • RWA5H
    Richard Wash (@RWA5H) reported

    @VodafoneUK So, I called and spoke to a real person. Seems yesterdays chat was to put a plaster on my problem. The “expert” missed that I’ve had a broken (openreach) connection for some time. Tut tut. Engineer booked. Very disappointed. Seems my dongle hasn’t worked either. Have to reset.

  • gemmlaa
    Gemma W (@gemmlaa) reported

    16.02 “Hi Vodafone rep. I’m not very happy about the service I’m being provided with. Can I speak to someone?” 16.49 - your issue is regarding poor CS is being escalated to a manager 17.17 - still waiting Top service today @VodafoneUK 🤨

  • DDuffill
    David.J.Duffill (@DDuffill) reported

    Another day, yet another drop out from @VodafoneUK completely unacceptable, “we’ve fixed your issues” don’t lie to me, it only lasted 2 days.

  • kasiamikus
    Katarzyna - Kasia - Kate (@kasiamikus) reported

    @VodafoneUK it’s been four days since we reported the fault with our broadband. Are you ever planning to fix it or should we just continue paying you for nothing?! #vodafoneuk

  • JS_thatsme
    Jo 🌿 (@JS_thatsme) reported

    Stunned that @VodafoneUK weren’t able to offer us a competitive offer for my mother in law’s broadband / land line! A once loyal customer that we’ve now switched v easily to @Plusnet and saved her £130 a year!!

  • JiggerJay
    Jamie Harvison (@JiggerJay) reported

    @VodafoneUK any plans to expand 5G to NN8 soon? With the prices you are now charging per month I can't justify staying if the speeds stay this slow, all the other carriers are using 5G now here