Vodafone

Vodafone Outage Report in Boldon Colliery, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Boldon Colliery, South Tyneside, England 02/01/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @VodafoneUK will sell you products / upgrades from their shops but in order to cancel anything you have to phone up. Been on hold for almost 45 minutes now. My contract ended a year ago. Rip off merchants.

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @VodafoneUK @vodafonegroup how do I make a complaint to your Head Office / Nick Read? Your service is appalling. I've been hold for over an hour to now be told that 'no one is available' and they will call me back. DISGRACEFUL.

  • bigheadfishuk JW (@bigheadfishuk) reported

    @MrJoshuaBentley @VodafoneUK Did you get the router? I have the same problem here...

  • scottdgraham Scott G. (@scottdgraham) reported

    Crap service from @VodafoneUK. Go through all the automated hoops just to be told everyone is busy. Still no broadband after storms. 😔BT fine apparently

  • donnelly_james James Donnelly (@donnelly_james) reported

    @macpherson_p @VodafoneUK Cancel now - you don't want to be tied to @VodafoneUK

  • TomChuckNorris Tom Norris (@TomChuckNorris) reported

    @VodafoneUK - I have a DD issue. The robot phone lady says there is no one to answer the call, Toby the AI is seemingly an unclickable image and the live chat doesn't work on any browser either. Can I please speak with human?

  • LAGLSouthWest Rachel Cooper (@LAGLSouthWest) reported

    @VodafoneUK Tried to give husband a new phone @VodafoneUK but you spoilt this gift. Pixel 6 in stock when ordered Fri lunchtime, email confirmation said delivery yesterday (Monday) Nothing arrived & customer service cannot give a delivery estimate, how to ruin the gift of giving @VodafoneUK

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @VodafoneUK I don't know any other company that would make it so hard to cancel a payment. Disgusting policy. On my day off on Friday I stood in line for 30 mins to get in the shop to cancel this only to be told I had to call 191. Now on hold for 45 mins.

  • TomGuillon ❛Pierre❜ (@TomGuillon) reported

    @VodafoneUK live chat/customer service is crap, I've been passed around from adviser to adviser, had my chat session ended, I've upgraded then was sent the wrong phone, then my new contract cancelled. Now spent an an hour and half on this dysfunctional live chat. Sort it out!

  • MattTAustwick Matthew.T.Austwick (@MattTAustwick) reported

    Not only that, @VodafoneUK , but I topped up the original £40 that failed (2 days ago) and I haven't gotten the money back. So I am now down £60! I am stuck with the £20 pack when I wanted the £40 pack and now I cannot get that for a month!