Vodafone Outage Report in Boldon Colliery, South Tyneside, England
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E-mailProblems in the last 24 hours in Boldon Colliery, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Boldon Colliery, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Boldon Colliery, England
Latest outage, problems and issue reports in Boldon Colliery and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Waggers
(@Garethwagstaff2) reported
@VodafoneUK shocking Service again, nearly a month without the use of a mobile due to Vodafone errors. Customer relations team are appalling and have no point of escalation switch to @EE
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YouTube: KAY SHANTEL
(@Kvyshv) reported
@VodafoneUK @VodafoneGroup I’m sorry I’m not DM’ing you guys explaining this situation again. I’ve spoken to over 10 of your customer advisors about the same thing, I’m tired.
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Pret A Manger Behind the Facade expret.org
(@4ABWE) reported
@DeviousPL @VodafoneUK @Pret The problem is that the fish stinks from its head. Pret does NOT care about staff nor customers! And even TWO customers having died with Pret not acting till it became public should ring massive alarm bells. But most ppl just care about themsekves.
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Thamesbuoy
(@Thamesbuoy) reported
@VodafoneUK @GuardianLabs Good to hear that Vodafone have time on their hands to answer a quiz. My Vodafone / BT Openreach landline went down this a.m. and, because it's Friday, I have to wait up to 3 days from Monday to have the line fixed because Openreach don't work weekends. Nice work Vodafone!
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Robert Lee Randles
(@SchnuggaLugg) reported
@VodafoneUK trying to contact you for 1 hour now and your crap service keeps cutting me off, telling me to chat to Tobi online even though online it tells me to phone you on 191. Please fix your **** system. This issue has been going on for 2 weeks. Resetting myvodafone account
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John Priestley
(@JohnP8589) reported
@nick_62UK @RikuRevenge @VodafoneUK Not at all. I’ve phoned and got passed to 7 different depts with no resolution. No further with DM here and passed around on live chat numerous times.
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David
(@Synth3r) reported
@VodafoneUK is service down in Staffordshire? I’ve not had any signal or 4G since this morning.
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James
(@mrr0am3r) reported
@VodafoneUK I know there’s an issue with broadband in my area atm, but it’s been down for 6 hours now, any chance you could give me some more info here? Thanks.
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roodskins
(@roodskins) reported
@VodafoneUK They don’t. They’re as poor now as they were 3 months ago. If they do change they usually become worse.
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Jonathan R
(@dustbindadR) reported
To anyone who might be considering @VodafoneUK broadband - don't sign up. When you get through to support if you're not cut off they simply 'pass' it on to 2nd line support - who never respond