3 (Three) Outage Report in Aston-on-Trent, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Aston-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aston-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Aston-on-Trent, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Ilkeston, New Basford, Derby and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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3 (Three) Issues Reports Near Aston-on-Trent, England
Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Jewell
(@olijewell) reported
@ThreeUKSupport @DannyT Believe it when you see it. Web chat agents seem to promise bill credits and ask to confirm your complaint has been resolved. Still waiting on two accounts
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Paul McClure
(@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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Stuart Manning
(@stuartmanning) reported
@ThreeUKSupport Please note you still have not complied with your GDPR, and the £2000 you took from my account has still not been returned. I do hope that now you understand with GDPR is only a 28 day supply which you never did. See you in court
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Stuart Manning
(@stuartmanning) reported
@ThreeUKSupport You still didn’t do your work on the GDPR, will be catching up with the ombudsman first, and sending me the reference I hope you know where the level of the fines. You should never of let someone take phones out of my name and charge me two grand. It is fraudulent
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billy
(@CycleExmouth) reported
@dcm1968 @ThreeUK Yep. All down the seafront anywhere on the beach I can’t even send a WhatsApp message. Completely and utterly useless, even though they advertise a 5G network in Exmouth!
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Praveen Surendran
(@praveensac) reported
@ThreeUKSupport Guys today again just now the same guy from three keep on asking me to disconnect the line and look for another network . I don’t understand at all . Is this the way you treat customers when they call you and inform network issues .
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billy
(@CycleExmouth) reported
That’s me having to go airplane mode on a train to Bristol, as by 2pm my phone has used 15% of its battery searching for @ThreeUK ‘s elusive mobile coverage. A truly unusable service for 40 quid a month. Won’t be renewing that contract. Back to @EE for sure
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Andrew Chadwick
(@Chadders13) reported
What a scam @DisneyPlus, @samsung @ThreeUK say ooo sign up too a new phone and 12 months Disney plus on us. But then not tell us up front that it's only if your a new DisneyPlus customer #ScamAlert !!!!!
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@CaptainHippo @ThreeUK I know right? It's utterly ludicrous. I thought being a PAYING customer meant you were owed halfway usable service.
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Chris Johnson
(@geordiechris48) reported
@ThreeUKSupport I am getting 2 bars of 4G signal inside my flat and 4 bars of 5G signal outside, however the 4G calling seems to be working now 🤷🏻 possible been a glitch or network fault?