3 (Three) Outage Report in Aston-on-Trent, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Aston-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aston-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Aston-on-Trent, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ilkeston, New Basford, Nottingham, Derby and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Aston-on-Trent, England
Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
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Dan Hayes MRAeS - Sustainable Aerospace Investor
(@hayesda) reported
from
New Basford, England
on @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mcmfut
(@mcmfut) reported
@ThreeUKSupport I have had no phone service for over 3 days restarted my phone the app and website does not work for me and others in my area are experiencing problems when will this be fixed I need my phone for work
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StuartB
(@stukas75) reported
@ThreeUKSupport Yeah that still ain’t no help
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Celia Wright Makeup
(@StZvlkx) reported
@ThreeUK goddamn your app is ****
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Timothy Wooding
(@woodingtim) reported
@ThreeUKSupport The previous £700 that was stolen and I was promised a half refund never happened, I'd advise anyone thinking of taking a contract out with 3 to stay away as once they've taken your money without your permission they just wash their hands of the problem
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Isabelle Broom
(@Isabelle_Broom) reported
@ThreeUKSupport Your website won't let me login. I have ordered a new SIM using the form and reported the crime to the Met, but I really need to speak to someone about next steps/data breach/possible upgrade etc. Is there a number I can call please? The menu just goes around in circles.
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mustafa canlier
(@mustafa_canlier) reported
@ThreeUK is the worst network provider in central London, the capital city of🏴.I have not heard anybody else on other networks suffering as much as @ThreeUK network customers. It is awful, @ThreeUK having the fastest download speed is half true & misleading stat! Time to change!
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Greg Burrows
(@GregBurrows7) reported
@ThreeUKSupport I don't have your broadband yet as you're still "coming to my area" for months now! I have a mast about 200 yards away but my metal balcony and support will probably interfere..... No?
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magnayn, Esq. @magnayn@mastodon.online
(@magnayn) reported
@ThreeUKSupport is there some issue with the cell at OX3 9QZ? Connection has been fine for months, now it's up&down and speeds down to <1Mbps. Signal checker, router all report OK connection.
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Jack
(@YSzipbanned) reported
@ThreeUKSupport Hi, my data renewal thing suddenly isnt auto renewing, its asking me to manually renew? Can someone help?
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Radiosity
(@Radiosity18) reported
So @ThreeUK have apparently been doing """upgrades""" in my area. The speeds I'm getting would have been embarrassing 20 years ago. Today it's just insulting. Yeah, some upgrades, guys. Paying £35 for this crap, which is just lovely.