3 (Three) Outage Report in Aston-on-Trent, Derbyshire, England
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Aston-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aston-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Aston-on-Trent, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Derby, Ilkeston, New Basford, and Awsworth.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
5 days ago | |
|
|
Internet | 6 days ago |
|
|
Internet | 14 days ago |
|
|
Wi-fi | 21 days ago |
|
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Aston-on-Trent, England
Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
-
Paul Higgins (@TrickyRedDog) reported from Eastwood, England@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
-
Dan Hayes MRAeS - Sustainable Aerospace Investor (@hayesda) reported from New Basford, Englandon @ThreeUK and no emergency alerts. Had them when I was in 🇰🇷
-
Merv Spencer Photography (@mervspencer) reported from Ripley, England@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
-
MoShmoneyMoProblems (@BigggMo) reported from Loughborough, England@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
-
owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
-
Heather Akwei (@HeatherAk31) reported from West Bridgford, England@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
-
Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
-
Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
-
owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
-
Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
jody foxforlife 🏴 🦊 (@jody_hovell) reported from Coalville, EnglandWhy does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
-
Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
-
Tommy (@magneticmule) reported from Ashby-de-la-Zouch, EnglandI have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
-
laurie saffell (@laurie1609) reported from Loughborough, England@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
-
Paul Higgins (@TrickyRedDog) reported from Eastwood, England@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
-
Gavin (@phatgav) reported from West Bridgford, England@ThreeUKSupport Never had problems roaming before. My plan is the same for the last two years
-
mark morgan (@mjmorgan23) reported from Belper, EnglandDo you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐ (@Oddy1968) reported from Burton upon Trent, England@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
-
owen scrimshaw (@owen40uk) reported from Beeston, England@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
-
Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
gremon (@LatchfordCraig) reported@ThreeUK hi, is there a fee for cancellation of contract even if the reason for cancellation is your network coverage has almost disappeared in my area over the years..to the point where im VERY limited using my phone for what im paying for.
-
Karl Armstrong (@karlanth20) reported@ThreeUK I have now tried 6 times to process my order online for a SIM only, 2 different sims and every time i get right to the end and it says error processing order, is this issue going to be resolved before i go elsewhere? no i am not phoning either.
-
serbian not so slim shady (@petarG1993) reported@GadgetsBoy @ThreeUK 3s frequency bands are utter dog ****, they can add as many masts as they like their network will forever be dog **** quality. If you want good quality signal and coverage you need to **** with O2 or Voda, they own anything from decent to the best part of the spectrum.
-
Jay @ Tech Sway (@Tech_Sway) reportedHi @ThreeUK @ThreeUKSupport I'm an existing customer nearing at the end of my contract... why is the existing customer 'upgrade' deal for the unlimited sim only (12-month) contract £17 p/m, yet a new customer can get it for £16 a month? No difference in the contract.
-
Toby Stevenson (@TobySt) reported@ThreeUK @ThreeUKSupport New customer since yesterday. New iPhone and new SIM. SIM not activated. The phone is no use to me at all. Called you twice. Told to wait 2hrs. Told to wait another 2hrs. Now a day later it's still not working????
-
Karen English (@blackcatgirl_uk) reported@ThreeUKSupport I still want to know how to get a PAC code to move away as have no service and customer services is impossible to call as mobile drops the call before they answer!
-
🌺 D o n n a 🌺 (@CH_Warrior89) reported@ThreeUKSupport My phone automatically switches to 3G and the bar drops to one and nothing loads. It doesn’t matter anyway. It wasn’t that bad before
-
Mr Tom Youll (@MrTomYoull) reportedHey @ThreeUK what’s happened to you coverage in the southside of Glasgow (G41), it was never great, but now there’s no 4G and 3G is very weak.
-
tors (@ToriaIves) reported@EmCarey4 @ThreeUK I've had exactly the same experience, and shockingly bad service from the team on countless calls/Live Chats. The inter-team communication is embarrassingly bad – half of @ThreeUK threatening me with debt collectors and the other half reassuring me that I'm safe. Over it.
-
Daniel Whitford (@DanielLWhitford) reported@ThreeUKSupport It's fine during the evenings, but unusable while the works are going on (as they appear to be again today). How many days are these works due to go on for? And when will 3 start refunding users for when its network is completely unusable?