3 (Three) Outage Report in Aston-on-Trent, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Aston-on-Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aston-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Aston-on-Trent, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Nottingham, Coalville, Derby and Swadlincote.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Coalville |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Aston-on-Trent, England
Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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MoShmoneyMoProblems
(@BigggMo) reported
from
Loughborough, England
@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Gavin Scott
(@GavJScot) reported
from
Stapleford, England
@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall
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BATMAN_WARRIOR69
(@BWarrior69) reported
from
Swadlincote, England
@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g
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jody foxforlife 🏴 🦊
(@jody_hovell) reported
from
Coalville, England
Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk
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laurie saffell
(@laurie1609) reported
from
Loughborough, England
@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!
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BikerBuzz
(@Biker_Buzz) reported
from
Beeston, England
@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.
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owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ismail Alsaadi
(@alsaadiism936) reported
@ThreeUKSupport the network is down.. could you please check for my area L3
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m savage
(@msavage16071557) reported
@ThreeUKSupport Still no support. 5 days ago it was escalated to a manager to get the cancelation approved. Nothing since. 2 months without a network. Technical support have given up. How do i get help from Three and escalate this to someone who can actually help a customer
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Anita 💙
(@Neatamos) reported
@ThreeUKSupport I have raised a complaint and the update today is that there is no change in service so still no mobile coverage.
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PDB
(@therealpdb) reported
@ThreeUKSupport Thanks, but will this cancel my contract with three or will I still have to try and contact three customer services?
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Gorgon City
(@GorgonCity) reported
during the pandemic, @ThreeUK @ThreeUKSupport STOLE my phone number. my phone didn’t work for almost a year. they refused to help, yet still charged me every month, they’re still trying to get another £200 off me even though this has already cost me thousands. evil scum.
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🇺🇦 A s t r o D a v i d 🛰🌹💙
(@Astro_Dav) reported
@ThreeUK This is just an attempt at customer support on the cheap. You don’t want to pay for customer service agents, so just get the customers to help each other. 👎🏼👎🏼👎🏼
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Jemaine
(@reigningjem) reported
@ThreeUKSupport Hey Stephie, this is my point, I have tried and tried and tried. There is no point of contact in your company to help me. I have called and texted and as you can see my by last comment on marks post, i am always refused help. Even you are saying there’s no help👏 #fuckedover
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Jemaine
(@reigningjem) reported
@ThreeUKSupport So who can help me? I need an email, a name, a number of of someone, something at least, all I’m getting told is there’s no one to resolve my issue, there’s not even a complaints department. absolutely shocking treatment I have received…
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Jemaine
(@reigningjem) reported
@ThreeUKSupport What company doesn’t have complaints department or someone to take a my complaint seriously. Maybe @Ofcom can help me seeing as @ThreeUK is refusing to help a long standing customer.
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sweetsimple_krafts
(@Sweetafghani10) reported
@ThreeUKSupport please someone dm me as your so called reliable broadband is not working the 3rd day now saying no conncection i have restarted and all.. why am i paying then?? #threebroadband #notonpar