3 (Three)

3 (Three) Outage in Aston-on-Trent, Derbyshire, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Aston-on-Trent, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Aston-on-Trent and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Aston-on-Trent, Derbyshire, England 08/15/2022 08:45

August 15: Problems at 3 (Three)

3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.18% Internet
  • Phone 18.73% Phone
  • Total Blackout 14.39% Total Blackout
  • Wi-fi 7.07% Wi-fi
  • E-mail 4.78% E-mail
  • TV .85% TV

3 (Three) Outage Map Near Aston-on-Trent, Derbyshire, England

The most recent outage reports and issues originated from Nottingham, Loughborough, Derby, Swadlincote, Burton upon Trent and Ashby de la Zouch.

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United KingdomNottingham Phone
United KingdomLoughborough E-mail
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomLoughborough Internet

3 (Three) in Aston-on-Trent, England Comments

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3 (Three) Issues Reports Near Aston-on-Trent, England

Latest outage, problems and issue reports in Aston-on-Trent and nearby locations:
  • magneticmule Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England

    @ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.

  • magneticmule Tommy (@magneticmule) reported from Ashby-de-la-Zouch, England

    I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

  • jody_hovell jody foxforlife 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦊 (@jody_hovell) reported from Coalville, England

    Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • laurie1609 laurie saffell (@laurie1609) reported from Loughborough, England

    @kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

  • BigggMo MoShmoneyMoProblems (@BigggMo) reported from Loughborough, England

    @ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

  • Oddy1968 Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐ (@Oddy1968) reported from Burton upon Trent, England

    @ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Ripley, England

    @ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

  • GavJScot Gavin Scott (@GavJScot) reported from Stapleford, England

    @ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

  • BWarrior69 BATMAN_WARRIOR69 (@BWarrior69) reported from Swadlincote, England

    @ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Beeston, England

    @ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • Arkam_95 Arkam (@Arkam_95) reported

    @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

  • aigguk7362 Andrew Gilfillan (@aigguk7362) reported

    @ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

  • iSax_UK Alistair Parnell (@iSax_UK) reported

    @ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

  • crumph Chris G (@crumph) reported

    @scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

  • spinningoutaday Mr Danny (@spinningoutaday) reported

    @ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.

  • MislaMonty Allegedly Anna Ⓥ #ClimateEmergency (@MislaMonty) reported

    @ThreeUKSupport The issue persists whatever the browser.

  • AlbanNshimiye Chels fan of Rwanda (@AlbanNshimiye) reported

    @OliviaBuzaglo @ThreeUK How can I do to get this? I am in need of it. Please help