3 (Three) Outage in Wickham Bishops, Essex, England

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUKSupport Yes we both have the latest version that phones and full internet. It's damn annoying as your signal is weak at home so need the app. It constantly does it. We've reinstalled too.

@ThreeUK you really need to work on your Three in Touch app. So many times we have tried to answer calls TIT intercepts on Pixel 2 but you get to buttons etc. We keep missing calls due to this poor app.

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@MollyyRees @ThreeUK Molly. You had problems before with @Threeuk and your record should show this. So I would have thought they might have been a bit more polite.

@MollyyRees @ThreeUK I’m so pleased for you all. You should never have had all that hassle.

@MollyyRees @ThreeUK No problems. You could speak to your local Trading Standards who will tell you the actual words to use in the 3 Shop. They may ring the shop for you before go. You are entitled to a replacement. Just thought——- Have they actually turned the account on! If it’s a new account it

@MollyyRees @ThreeUK I know is may appear silly but the SIM card is not upside down.

Been at the front of the queue in the @ThreeUK store for 20 minutes now... why are all uk phone companies terrible at customer service...

@GaryLDN @ThreeUKSupport @EE Turn the 4g off and i find the 3 network works fine. Even for video streaming.

@ThreeUK Any chance of a boost as my Internet is running slow can’t even watch @disneyplus Kids are not happy

@ThreeUK why is your internet so shit today........ it's so slow

@ThreeUKSupport Almost a year now. Never had a problem until the last week.

@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

@ThreeUKSupport She has just tried it now, and it is working now, but it reset on the 26th, so maybe that’s what it needed. She has 12 gb so normally not an issue, but being a driver, they are less busy and need to fill their time...not being reminded about this disaster

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

@ThreeUKSupport Okay I understand that it just wasn't brought to my attention which sucks especially as this is my first time having my own phone contract. and no it doesn't.

@ThreeUK Been trying to leave for over a week I keep getting the run around from dept to dept. Nightmare! Crap service

@telfordlive @EE seems to be not passing any 4G data in Lawley; @ThreeUK is OK, but slow