3 (Three)

3 (Three) Outage in Shepperton, Surrey, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Shepperton, England

3 (Three) Outage Chart in Shepperton, Surrey, England 01/17/2021 16:20

January 17: Problems at 3 (Three)

3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 42.74% Phone
  • Internet 41.04% Internet
  • Wi-fi 7.19% Wi-fi
  • Total Blackout 4.65% Total Blackout
  • E-mail 3.39% E-mail
  • TV .99% TV

3 (Three) Outage Map Near Shepperton, Surrey, England

The most recent outage reports and issues originated from London, Richmond, Slough, Paddington, Hounslow, Kingston upon Thames, Cricklewood, Feltham, Acton, Guildford, Wandsworth, Willesden, Egham, Twickenham and Redhill.

United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSlough Wi-fi
United KingdomLondon Internet
United KingdomSlough Internet

3 (Three) in Shepperton, England Comments

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3 (Three) Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:
  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • chrishampson Chris Hampson (@chrishampson) reported from Wandsworth, England

    @ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Paddington, England

    @ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • hprw Jane Smith (@hprw) reported

    Wondering what's happening with @ThreeUK @ThreeUKSupport in S10. We depend on them for phone and Internet, and right now have almost no signal. Has been bad for about a week now and it's causing all sorts of problems. And here I am on the brink of renewing my contacts, too.

  • Paul_McCully Paul (@Paul_McCully) reported

    @ThreeUK I’m trying to reset my password for phone app so as to login. I keep getting an error message so I’m not able to. It’s really frustrating. I need to contact you with regards to renewal. Pls can someone contact me to help resolve this pls? Thanks

  • Tay2001 Stefano Robertino (@Tay2001) reported

    @ThreeUK Hi, following on from advice I got from you guys last month Ive been trying to find out where I can get my nano PAYG sim changed to an eSIM?, I replaced my dual Nano sim iPhone 11, but have not be able to get an eSIM from Three for it. Help please.

  • indibunny PS (@indibunny) reported

    @ThreeUK for last 2 hours im not getting any calls and neither I can make calls to anyone. Worst network, never trust three and don’t buy them...i will be more happy with ee or Vodafone. Really bad network and service

  • vuvgag vuvgaG-dukgu3-wysnox (@vuvgag) reported

    @elainecarey3 @nanasthoughts Why u let the company u alleged work for have such **** service @ThreeUK

  • lufcrace Anna 💙 #StayHomeSaveLives (@lufcrace) reported

    @ThreeUK help! I'm trying to order a new sim card from you, but my house is a new build and it doesn't recognise the postcode (everywhere else online I've tried does though)

  • GavinHyatt Gavin Hyatt (@GavinHyatt) reported

    @ThreeUK What about never having 3g or 4g connections in Oxfordshire?? Any sign of fixing this??

  • bignevyd neville deighton (@bignevyd) reported

    @ThreeUKSupport I have sent a complain to your complain department because you said you have sent me 2 envelopes out now to return and cancel my contract been waiting since 16th of December even your complaint department haven't got back to me after 9 days so going to ofcom know

  • hazedesun Hazedesunna (@hazedesun) reported

    @ThreeUKSupport as of today I've not been able to use mobile data despite having 10gb remaining for the month and having signal I've reset all internet settings on my phone and reset carrier settings too and still not working

  • alison_brettle Alison Brettle (@alison_brettle) reported

    @ThreeUK previously tried cancelling my dads account, he suffers from alzheimers & is in a care home. Customer services has refused to cancel it without speaking to him themselves. Had no choice but to cancel the direct debit & now my mum is getting threats from the baillifs?!?!