3 (Three) Outage Report in Shepperton, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (47%)
-
Total Blackout (21%)
-
Phone (18%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Slough, Wembley, Brentford, Hounslow, Belsize Park, Ealing, Isleworth, Fulham, Northolt, Woking, Harlesden, Feltham, Sutton and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
-
αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
-
Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
-
chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
-
Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
-
Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
-
Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
-
James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
-
Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
-
𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
-
C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
-
Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
-
James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
-
Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
-
Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
-
LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Boughton
(@TomBoughton5) reported
@ThreeUK @ThreeUKSupport - I have contacted you multiple times already regarding this issue, only to be fobbed off... This needs to be addressed and I will be issued a refund and full explanation as to what has gone wrong.
-
Dr. Maltesers 🥼
(@ItsM3N4C3) reported
@ThreeUK Yoo?? what's wrong with your service? I'm typing my password correctly, the same passwrod I've been using from the jump character for character and I'm not being able to log in? I'll also send you screen shots if you don't believe your service isn't working properly.
-
El Oğlu⚡️⚡️
(@erhanoksuzz) reported
@VodafoneUK I really had enough if ur s*** internet connection! I left my 14 years of network ( @ThreeUK ) and transfer my number to you guys for better connection but I'm having worse connection now!!! If I wasn't planing to go abroad, the first thing I would do is leaving you
-
Jessica Brierton
(@JessicaBrierto1) reported
@ThreeUKSupport I phoned the customer service team again yesterday who told me the phone had been located but it will take a further 48 hours to look into closing the case. I’ve been told this before so completely lost trust in the service. Meanwhile your debt collection agency are contacting me
-
james
(@Jqm3s) reported
@ThreeUKSupport what? I've never linked my debit card to my three account. why would I ever have to do that? I purchase credit with it monthly, yes.
-
Kev Bryan
(@kevbryan12) reported
Dear @ThreeUK. Why are we still awaiting you to fulfil your promise from over a year ago that full support for Apple Watch was imminent and why, with 6 million vaccinated in the UK haven’t I got a 5G signal in Evesham? Did let you sign up to Bill Gates’ master plan either? Cheers
-
Callum Parkin
(@wackycal1234) reported
@ThreeUKSupport I’ve been on live chat again, and they told me last night I would receive a call back last night, but I didn’t. Then I contacted this morning and was told that they did try but I was at my phone the whole time. I am being lied to. Please look into the signal.
-
Dayan Hernandez
(@DayanHernandezM) reported
@ThreeUKSupport The issue remains. Well its a bit hard as I can only use my phone when connected to WiFi. Perhaps I could dial from a different one . However, Is it possible I can get a new SIM card mailed to me ? Thanks
-
Kirsty Barnett
(@mrsbadge22) reported
@ThreeUK Don’t bother, completely unreliable service this last month & then hit & miss.
-
Matt Cox
(@mattcox7003) reported
@triceratops1892 @ThreeUK I am also with three and their signal is dreadful in many places...... but randomly good in some rural areas....