3 (Three) Outage in Acton, Greater London, England

@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

@ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

@ThreeUK I tell you that the signal/coverage is so rubbish at E178SN on both 3G&4G

@ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund

@ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

@ThreeUK need to speak to uk person who can help!! Foreign call centres:(

THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

@ThreeUK hello Wimbledon area no data - any issues ?

@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.

@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere

@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

@KissFMUK @ThreeUK My iPhone 5 is broken & barely working 😔 #KISSiPhone12

@ThreeUK I've got a message to say that there is an issue with my payment. I'm not even with 3. You should not be receicvng a penny from me.

@ThreeUKSupport I have deleted then reinstalled the app.. tried to reset password.."There are the following errors. We're really sorry, the My3 account isn't available just now. Please try again in a little while. MY3-AUTH-UNAVAILABLE"

@ThreeUK my phone has randomly stopped charging, leaving me without a phone!! How can I get help please???

@NigelGarbage @SMARTYMobileUK @ThreeUK I am also experiencing the same issues! All I get from SMARTY are silly gifs after hours of raising the issue but no action! My old no from Three was supposed to port over by 5pm today. My old SIM with Three has stopped working so now no one can contact me.

@ThreeUKSupport It's just a comedy now as I've been trying for two days to use the link you attched to message you and it says not available try later. #awful #NeverAgain #Unbelievable

@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

@davestokes @ThreeUK Wretched, any other mobile providers you could go with instead? That's borderline criminal to charge without service.

@ThreeUKSupport Can you help me transfer my number over from Three monthly to a Three PAYG account? I've gone through at least 12-15 customer service reps who haven't managed to go this successfully. I'm not sure why it's so difficult...

@ThreeUKSupport I ported a couple of phones to a new network - your online system advised me there would be nothing further to pay. I am then sent 2 invoices - 1 in credit but the other with a balance - I was charged a cancellation fee on only one account despite being told there was no fee.

Not that @ThreeUK will answer or help me as they don't seem to like sorting problems. Only reply to comments praising them.