3 (Three) Outage Report in Acton, Greater London, England
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The latest reports from users having issues in Acton come from postal codes W3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Acton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (29%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Acton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Deptford, London, City of Westminster, Watford, Fulham, Hackney, Camden Town, Holborn, Islington, Tower Hamlets, Harringay, Hampstead, Feltham, Croydon and Acton.
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Community Discussion
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3 (Three) Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Dan McDowell (@danjmcdowell) reported from Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Alex Russell (@ARussell_11) reported from Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Christopher Whitton (@Whitton88) reported from Islington, England
@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today
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bog off tories (@robbie_wallace) reported from Hackney, England
@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use
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Christopher Whitton (@Whitton88) reported from Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Aanteater_ (@aanteater_) reported from Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Dan McDowell (@danjmcdowell) reported from Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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StreetCube (@StreetCube) reported from Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England
What have you guys done to the network @ThreeUK this is unbearable
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Don Constance (@snaprails) reported from Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Vicks That Foreign (@VickyPukis) reported from London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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Now Hear This (@NowHearThisUK) reported from Hillingdon, England
priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account
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Derin Cag (@DerinCag) reported from Enfield Lock, England
@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.
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Taimour (@Taimsss) reported from Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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ibrahim cubuk (@IbrahimCubuk) reported from Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Zoe. (@zoeycol) reported from London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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bad fings (@gracedeborah_) reported from Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Janaka Rajarathne (@JanakaRajarathn) reported
@ThreeUK I have been with 3 more than 9 years and not pleased with the solution provided during the pandemic. I have spoken to one of your agents in the month of May and explained that the difficulty of keeping up with the payment due to the impact of pandemic.
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Jaz B (@_JazzyB_) reported
@ThreeUKSupport Absolutely shocking customer service all around from Three. No help from any department. I’ll be contacting the ombudsman about the disgraceful manner a complaint has been handled. Complete joke.
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Broken Three UK (@Three_Is_Broken) reported
@paulharrymassey @ThreeUKSupport Having previously had replacement Sims, router & firmware I can confirm it is their network. They will not admit this and now happily waste your time getting you to move the router, will try different Sims, or other time wasting tactics. Homefi is terrible and should not be sold
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micheal morris (@mickimorris) reported
@ThreeUKSupport Complaints solution is wait until Wednesday see what happens your new SIM card my still turn up but there is nothing we can do
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Roger Smith (@RogerSmith0909) reported
@ThreeUKSupport I cancelled my internet contract with you a few years ago because the service was unreliable. Now I'm going to cancel my phone contract for the same reason and will encourage others to do the same. I'll not let this drop though, until I get clarity. Customers have a right to that
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Mike Wood (@mikewooduk) reported
@ThreeUKSupport Hi, speaking to your team in the past does not instill much hope and looking online this has been going on for too long, affects mobiles and data devices to which I have several. Last time this was raised I was told to use WiFi calling, how does this help when I am outside???
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Jordan Evans (@prettyprovoking) reported
@ThreeUKSupport hello, your customer service chat is telling me they are out of stock of the model phone I want for my upgrade, but on your site I'm able to add it to my basket with no issue - could you please advise on what the discrepancy may be?
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Ian Wood (@ianwood3001) reported
@ThreeUKSupport Three used to be brilliant. Never a dropped call, never any call quality issues, and superb internet speeds. Lately I and everyone I know on 3 are having poor quality calls and internet speeds of H and H+ more often than 4g.
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Broken Three UK (@Three_Is_Broken) reported
@deanuz @ThreeUKSupport Even in ours it’s a struggle to get any support. Hope you get it sorted soon
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Ian Steele (@iansteele) reported
@ThreeUKSupport If you cannot manually switch your iPhone 12 mini to 3G, how are you meant to use the internet? Please don’t ask me to contact support or for my postcode. I just want advice.