3 (Three) Outage in Northolt, Greater London, England

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

@ThreeUK fix your internet you bastards. Robbery is what your doing to me

@ThreeUK am seriously losing patience with appalling mobile signal. Yet again neither 4G or 3G working in London - by London Bridge. And do NOT blame the fact it is busy - that has been the case since before mobiles were invented. #NoServiceHere #NoSignalHere

@ThreeUKSupport Not sure. Is there any update as im@having major problems

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport Your service is London is somehow getting even worse. Any chance of being less useless. Obviously no need to put yourselves out

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@ThreeUKSupport Ridiculous when you think I’ve been a customer for over 9 years, have recommended @ThreeUK to so many people, got all my family using you and have a second contract with you. Customer service has really gone downhill since I first joined 👎

@ThreeUKSupport Appreciate your help but it’s not really good enough tbh- think it’s time to cancel after the shocking customer service I’ve had recently. Lied to by a store, hours wasted on the phone & now I can’t even get my money back (for YOUR mistake) without wasting more time on the phone.

@bluemoonstar @ThreeUK Three are awful in London. @EE are v good

@ThreeUKSupport Jacq, how about all the way along the river from Battersea Bridge to Blackfriars. Really really poor.

@ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

@ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

@ThreeUKSupport Still not working.

@ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

@StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

@ThreeUK No service!

@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.

@ThreeUKSupport It was due to your network being down which you know about

@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

@ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

@ThreeUK has provided the worst service i have ever experienced. Constant drop calls, no coverage and constant failed messages. Bye bye

I wonder if @ThreeUK is going to give us some credit for this loss of service

What's going on @ThreeUK very poor data quality today.

@ThreeUK @ThreeUKSupport sort out the phone signal!!!!!!! I refuse to pay my next month bill

@MontyTweeet @ThreeUK Unlimited everything. £20 a month. Altho internet connection is so shit i have to switch 4g off every now and then to use it. And compared to virgin’s 4G. It’s sooooooooo much slower.

@MontyTweeet Legit just waiting for my bloody contract to run out. @ThreeUK network run by crooks

I was 10 mins late for work today, now I know why - turns out I missed quite a lot due to my @ThreeUK data not working 😂

@ThreeUKSupport How about all day..... ALL DAY with NO service at all!

Because my phone was connected to my WiFi since yesterday evening I didn't notice the @ThreeUK outage till this morning. I've been with them for 2 years and this is the first issue I've had with them. For what I pay and what I get I'm not going to beat them for the outage.

@chriskanedev @ThreeUK Only through a public network on my phone, can’t my laptop.

So since the massive 3 network outage a month ago mine & mom’s phones haven’t been working at all, so we contact @ThreeUK and they offer us £5 off our next bill for A WHOLE MONTH of shit because there’s an ‘issue’ in our postcode. Actually a joke of a network!!!

@ThreeUKSupport De1 1lw and I tried both on my router (Huawei B525s) and my phone (Xiaomi redmi note 5). Cheers, Nic. BTW, 4g is always unusable so I always have to force 3g...when the network is not down...

@ThreeUKSupport I’m sure you’re getting bored of my complaints, I know I’m fed up. Yet again getting poor service both on my phone and the home broadband..... been an on going issue since August!

@ThreeUK is the most disgusting network ffs I’m tired🤧

@sqwitsh @ThreeUK Same for me. In London and it says I have a decent 4g signal but nothing loads properly. Facebook Twitter all webpages are terrible. Vodafone never had an issue.

@ThreeUKSupport help request please

@ThreeUKSupport Never heard such shit advice in my life . 🖕🏾

How ******** can someone try buy out my contract and also when folk phone me it comes up Tesco mobile wit the actual **** is happening here🤨 **** @ThreeUK twice I’ve been hacked!!!

Back to one bar of 3G on @ThreeUK network again @ThreeUKSupport

@sqwitsh @ThreeUK Nah, your phone is fine. Three is the problem.