3 (Three) Outage Report in Rowley Regis, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rowley Regis, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at 3 (Three)
3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rowley Regis, Sandwell, England
The most recent 3 (Three) outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, West Bromwich, Kingswinford, Oldbury, Tipton, Woodside and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rowley Regis, England
Latest outage, problems and issue reports in Rowley Regis and nearby locations:
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.
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Emma Casey
(@EmmaJCasey) reported
from
Birmingham, England
@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport
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Imandeep Kaur
(@ImmyKaur) reported
from
Birmingham, England
@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Anyone that had issue with @ThreeUK and been pressure to pay bills when service not working please add comment to we can create a petition against them please. @ThreeUKSupport give you free bill until they tired but do not sort issue
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Nick gordon
(@Lordgord1986) reported
from
Wednesfield, England
@ThreeUK @paigebr0wn_ Shame you can’t do anything decent for long-standing customers and NHS staff instead of just raising their bill scumbags after my contract is up I’ll be taking my business else where and that’s true of everyone I work with who are on your network
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Akramantonio
(@Akram_Antonio9) reported
from
Birmingham, England
@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment
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ems.
(@eapxxxx) reported
from
Dudley, England
So @ThreeUK are trying to deal with my issue raised when they are saying it potentially is their fault. yet, their advice more than once is to take my issue to an ombudsman. perfect customer service there 3! @ThreeUKSupport
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Wayne Corbett
(@brummiechef_) reported
from
Birmingham, England
@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou
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ems.
(@eapxxxx) reported
from
Dudley, England
once again can’t get hold of @ThreeUK when i have an issue. gone over my bill nearly £100 in the last 3 months when they’ve been charging me for stuff completely wrong. @ThreeUKSupport
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Russ Wynn-Smith
(@russmini) reported
from
Redditch, England
Why do I always big up @ThreeUK then when I have a problem, can’t speak to anyone to get it sorted! At this rate, I’ll just cancel all 3 contracts and go elsewhere! My 14 year old son could be in danger and I can’t do anything about it!!!!
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Tom
(@TomJersey1234) reported
from
Birmingham, England
@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Ansuya Patel-Yorke
(@MrsAPatelYorke) reported
from
Wolverhampton, England
@ThreeUKSupport not been able to log on to my app for 2 days- any ideas how long will it be down for??
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yas
(@yasmine_smithx) reported
from
Birmingham, England
@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere
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Lee Dawson
(@LeeDawson20) reported
from
Dudley, England
@GooglePlay how do we contact you to speak about payments taken from account using @ThreeUK mobile without permission and you have point blank refused refund. We are broken, done and over due to Covid 19. Small kids suffering. If you have a moral code then pls contact
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#HelloMyNameisGary
(@GaryRc379) reported
from
Birmingham, England
@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet
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Princess Tima
(@PrincessTima3) reported
from
Walsall Wood, England
Beside all the stress with corana virus @ThreeUKSupport complain support name Anu ID65278 was extremely rude and it actually piss me off . I want to cancel both contract please . You are causing me stress and anxiety and it a shame after 4 years with @ThreeUK
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Jackk. 🃏
(@jackkwalters) reported
from
Birmingham, England
@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Albertz
(@Albertz2020) reported
@ThreeUKSupport I've fixed the issues, which I would never have done had I followed your instructions........
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport It was set up over the phone . Never got no confirmation email about what was agreed. The only email I got was about delivery from DPD. Since this has been going on they did send me a copy of the confirmation email. It is a complete joke doesn’t even have the price that was set
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PennyThighs
(@Ginger898) reported
@racanrol @ThreeUK @SamsungUK Thank you! Nah, it seems like it isn't recognising what network I'm on or what the IP address is, really weird that some apps like this I can use a little but nothing else wants to work 😬
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Dave Scott
(@Tank2521) reported
Mobile signal at my home address is absolutely hopeless, so hopeless I can't actually tweet this using mobile data, I need to connect to WiFi. Useless service from @ThreeUK I don't need the fastest 5G (it is pretty fast) I just want consistent connection.
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport I have tried to chat with you on the above link but it doesn’t work all that comes up is please try later. I am very disappointed with 3 very helpful when I signed up by now all you seem to do is try and rip me off. No customer service what so ever
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phoenixrising3010 pro EU-internationalist
(@meandme3010) reported
just made a formal complaint - All I wanted to do was close my account - it took over half an hour on chat, it did not get done as she tried to sell me things, the woman who was on the other end did not know their T&Cs - gave up as my head was pounding. @ThreeUKSupport
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Benn Sanderson
(@Freaky_Radish) reported
@ThreeUKSupport I requested copies of my paper bills for something important several months but never received them even though you said they were sent. Today, I have received 3 lots of the bills. I needed them months ago. What happened there? I am not happy!
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+(_)/\/\%|€ ©°°|
(@tumble_cool) reported
@ThreeUK Hi 3, I have a free sim here and I want to start a cash credit sim only deal as the credit never expires. The sim card I have has no details of *** I can do this. Instead it just details the 4 data packs. Can you give me a steer on getting started please? Thanks
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xGG
(@92xGG) reported
Not sure why it’s 2 months later and @ThreeUK can’t issue the refund they owe me, unhappy!!!
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Lord Autumn-Bottom of Glasgow
(@racanrol) reported
@Ginger898 Any joy yet? I think 0333 338 1001 is the @ThreeUK number. Not sure how to contact @SamsungUK, but maybe they can help via webcam or something?